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INDONESIA
Abdimas Indonesian Journal
Published by Civiliza Publishing
ISSN : -     EISSN : 28085094     DOI : -
Core Subject : Religion, Economy, Education, Social, Engineering,
Religion Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Social Sciences
Abdimas Indonesian Journal is a biannual journal that published in June and Desember by Civiliza Publishing. The journal is focus on the result of community services and activities by empowering the society through a participatory approach to reach the sustainable development.
Arjuna Subject : Umum - Umum
Articles 109 Documents
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Search results for , issue "Vol. 4 No. 2 (2024)" : 109 Documents clear
Analysis of Labor Fulfillment to Improve Customer Satisfaction Mendrofa, Syah Abadi; Lisbet, Zeanette T.; Mukaromah, Hajar; Iswanto, Iswanto; Utomo, Bekti
Abdimas Indonesian Journal Vol. 4 No. 2 (2024)
Publisher : Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/aij.v4i2.455

Abstract

This research project aims to examine how the fulfillment of the workforce can enhance customer satisfaction through a comprehensive analysis of existing literature in the field. The objective of this study is to examine the relationship between the quantity, quality, and distribution of the workforce and the level of customer satisfaction. Previous research indicates that ensuring the optimal quantity, skill level, and strategic placement of the workforce can enhance service performance and, subsequently, customer satisfaction. Additionally, workforce training and development, as well as an effective performance management system, are vital in developing a workforce equipped to address customer needs.
English in Workspace: Upaya Meningkatkan Kemampuan Bahasa Inggris di Dunia Kerja Bagi Mahasiswa Lubaba, Tandday; Utari, Gita; Alfarizi, Muhammad; Dwi Andriani, Zulfi Zumala; Ahimsya, Ahmad Fahim Hilmy
Abdimas Indonesian Journal Vol. 4 No. 2 (2024)
Publisher : Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/aij.v4i2.456

Abstract

The "English in Workspace" program is a community service initiative organized by the Tadris Bahasa Inggris (TBIG) program in collaboration with KKN Merdeka 2024 at Universitas KH. Mukhtar Syafa'at Banyuwangi. This two-day seminar aimed to provide students with insights into the importance of English proficiency in professional settings. By involving alumni with successful careers in various industries such as education, content creation, and international business, the seminar offered practical strategies for integrating English skills into the workplace. Through need assessments, it was identified that students lacked awareness of how English could enhance their career prospects. The seminar addressed this gap by presenting real-world applications of English in fields like business negotiation, content editing, and corporate communication. The results showed a significant increase in students’ motivation and readiness to improve their English skills. This initiative highlights the role of academic institutions in supporting the Tri Dharma Perguruan Tinggi, particularly in preparing students for the competitive global job market
Peningkatan Pengetahuan Juru Pemantau Jentik Anak Sekolah di SMP 5 Kabupaten Sragen Sudaryanto, Agus; Dewi, Shinta Kurnia; Ainnurriza, Ulfiana Savira; Pratiwi, Rini Indah
Abdimas Indonesian Journal Vol. 4 No. 2 (2024)
Publisher : Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/aij.v4i2.460

Abstract

This community service is based on the high number of dengue fever in Sragen district. The endemic problem of dengue fever in Sragen Regency can be reduced by maximizing mosquito eradication efforts and maximizing the role of the function of mosquito larvae monitors (Juru Pemantau Jentik/Jumantik). Education program about mosquito larvae monitors from school children was chosen to increase the number of mosquito larvae monitors with students of SMP Negeri 5 Sragen as the target. This community service was carried out in January 2023 with 100 participants consisting of 65 women and 35 men. This activity was carried out by providing counseling through video screenings. The results of the community service illustrate the average value of knowledge after the counseling, which was 83.38 with a median of 84.00. It is hoped that the Jumantik counseling activities for students can raise awareness and increase knowledge so that efforts to monitor mosquito larvae in Sragen Regency increase so that a movement to eradicate dengue fever arises.
Pengaruh Karakteristik Event terhadap Keputusan Berkunjung di The Kaldera Nomadic Escape Studi Kasus : Event Marende Fest 2024 Wardani, Alvia Rahma; Benazira, Aulia; Anggreini, Nella
Abdimas Indonesian Journal Vol. 4 No. 2 (2024)
Publisher : Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/aij.v4i2.461

Abstract

The Caldera Nomadic Escape is a tourist destination developed by the Ministry of Tourism through the Lake Toba Authority Implementing Agency (BPODT). This research aims to determine the influence of event characteristics on the decision to visit domestic tourists at The Kaldera Nomadic Escape case study: Marende Fest 2024 event. The population of this study was 2,463 and the sample used was 100 respondents. The sampling technique used was nonprobability sampling with purposive sampling technique. This research uses quantitative research methods with a descriptive research type which includes validity testing, reliability testing, classical assumption testing and hypothesis testing. The results of this research are (1) the uniqueness variable has a partial and significant influence on the decision to visit with a calculated r value of 3.618, (2) ) the perishability variable has a partial influence on the decision to visit with a calculated value of 6.663, (3) the variable Intangibility has a partial influence on the decision to visit with a calculated value of 4.998, (4) the atmosphere and service variables have a partial influence on the decision to visit with a calculated value of 7.807 , (5) the personal interaction variable partially influences the decision to visit with a calculated r value of 6.738. The results of this research from the variables of uniqueness, perishability, intangibility, atmosphere and service, personal interactions together (simultaneously) have a positive and significant influence. The research results of the Coefficient of Determination (R2) show that the variables of uniqueness, perishability, intangibility, atmosphere and service, personal interaction are able to influence visiting decisions by 89% and the remaining 11% is influenced by variables not examined in this research.
Pengaruh Kualitas Pelayanan dan Citra Merek terhadap Kepuasan Pelanggan CV. Anugerah Mestika Abadi Event Organizer Anggreini, Nella; Tarigan, Jenny Sari; Wardani, Alvia Rahma
Abdimas Indonesian Journal Vol. 4 No. 2 (2024)
Publisher : Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/aij.v4i2.462

Abstract

The event organizer industry has grown rapidly in recent years, especially after the Covid-19 period. Along with the increasing demand for various events, from small events to large events. In meeting customer satisfaction, the impact of service quality and brand image is one of the things that can influence consumers. Service quality and brand image are 2 of the many factors that influence customer satisfaction. The purpose of this study is to determine the effect of service quality and brand image on customer satisfaction. This study uses a quantitative research method with data collection carried out through questionnaires and literature studies. The data results were analyzed using data quality tests, classical assumption tests, multiple linear analysis, determination coefficient tests and hypothesis tests with 31 respondents. The results of this research show that service quality and brand image partially and simultaneously have a positive and significant effect on customer satisfaction. The brand image variable has the most dominant influence, followed by the service quality variable. The coefficient of determination value of 0.822 indicates that 82.2% of service quality and brand image influence customer satisfaction, while 17.8% is influenced by other factors not examined in this research.
Penerapan Teknologi Treatment Otomatis Berbasis Fine Bubble Untuk Meningkatkan Hasil Budidaya Nila Cak Na Di Jombang Jawa Timur Irawan, Dani; Wulandadi, Retno; Marji, Marji; Agustian, Moch. Alfredo Barta; Permadani , Anda
Abdimas Indonesian Journal Vol. 4 No. 2 (2024)
Publisher : Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/aij.v4i2.463

Abstract

Cak Na Tilapia Cultivation is a Trading Business Group that focuses on the management and cultivation of tilapia seeds. This group has a tilapia pond of 135 m2 and 72 m2 consisting of 9 plots and 4 fish pond plots. One pond can contain 1000-1500 tilapia seeds. The problems faced by partners are First, the large number of fish that die causes many buyers' orders to decrease because the fish die due to indications of fungus, causing losses due to low productivity. The objectives of this community service are (1) Producing appropriate technology in the form of a Fine Bubble Technology-Based Treatment Machine (2) Providing assistance on how to Automatically Treat fish that are indicated by fungal diseases, (3) Providing technical guidance on maintenance and repair of the filtration system. The method used is by designing technology, training and workshops. The results of community service activities are producing and implementing appropriate technology in the form of a Fine Bubble Technology-Based Treatment Machine in Jombang. This technology has been proven to be able to improve the quality of water in cultivation ponds, such as increasing dissolved oxygen levels and pH stability, which has a positive impact on the growth of Cak Na tilapia.
Transformasi Limbah Plastik Menjadi Fiber Polyester: Strategi Pengurangan Pencemaran Lingkungan dan Peningkatan Ekonomi Desa Sumberdem, Kabupaten Malang Irawan, Dani; Sutadji, Eddy; Suharmanto, Suharmanto; Annisya, Annisya; Pratama, Muhammad Yandi; Yuniar, Mirza
Abdimas Indonesian Journal Vol. 4 No. 2 (2024)
Publisher : Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/aij.v4i2.464

Abstract

Waste that has not been handled properly is located in Sumberdem Village, Malang Regency. Waste processing has so far been carried out by separating organic and inorganic waste. Organic waste is processed into compost because it is easily decomposed and can help fertilize the soil, such as use in coffee plantations. The problem is inorganic waste in the form of plastic that is not utilized properly. So far, plastic waste has been dumped on riverbanks and burned so that it causes new problems, namely environmental pollution from the smoke from burning. Based on the problems that have been identified by the community service team, the solutions offered are: (1) Creating appropriate technology in the form of a rotary type plastic pet pelletizer machine, (2) Workshop on the Application of Appropriate Technology (TTG). The method used in this community service activity is community empowerment which is carried out through training and knowledge transfer. The results of this activity are (1) Development of appropriate technology in the form of a Rotary Type Plastic PET Pelletizer machine has been proven effective in processing plastic waste into polyester fiber plastic pellets, (2) Through technical guidance on the use of the Rotary Type Plastic PET Pelletizer machine, waste recycling business actors can operate the machine better and more efficiently.
Optimalisasi Program Tahfidz Qur’an: Pendekatan Konsistensi Dan Evaluasi Intensif Untuk Mencapai Target Hafalan Di Pesantren Ulfiana, Nila Hanif; Kholifiana, Nanda Intan; Al Rosid, Moh. Harun; Kholiq, Ilham Nur
Abdimas Indonesian Journal Vol. 4 No. 2 (2024)
Publisher : Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/aij.v4i2.465

Abstract

Education at Islamic boarding schools has an important role in shaping the character and knowledge of the younger generation, especially in memorizing the Koran. However, students often face challenges in dividing their time between formal education and activities at Islamic boarding schools, which results in neglected memorization. To overcome this problem, this service aims to optimize the tahfidz program by implementing consistency in murojaah and intensive evaluation. This program was implemented at the Al Aziziyah Dormitory, using a Participation Action Research (PAR) approach. The PAR process involves five steps: problem identification through discussion, planning murojaah consistency strategies and evaluation, implementing actions, observing memorization development, and evaluating implementation results. Murojaah consistency, which is routine rote repetition, has been proven to be effective in strengthening memory and maintaining long-term memorization. Regular evaluation through daily and weekly exams helps monitor student progress and allows for quick identification of deficiencies. Teacher training is also important to ensure they have the ability to support students with effective methods. Based on interviews with program coordinators, students who are consistent in murojaah show better results than those who only focus on adding new memorization. Through a combination of repetition strategies, systematic evaluation and teacher training, the tahfidz program is expected to improve the quality of students' memorization.
Inovasi Pengolahan Limbah Industri Pemindangan Menjadi Biogas: Solusi Pencemaran Sungai di Desa Watulimo, Trenggalek Irawan, Dani; Thohir, M. Anas; Wulandari, Retno; Yafie, Evania
Abdimas Indonesian Journal Vol. 4 No. 2 (2024)
Publisher : Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/aij.v4i2.466

Abstract

The scanning industry is one of the industries that produces organic waste in both solid and liquid forms. However, the scanning industry waste that has the greatest impact on the environment is liquid waste. In one of the areas with quite high pollution conditions in the scanning industry, namely Watulimo Village, Trenggalek. The objectives of this community service activity are (1) To install a portable digester in an effort to process scanning waste into biogas, (2) To provide technical guidance on the stages of processing scanning wastewater so that in the future they can independently process wastewater from the scanning industry. The methods used include presentations, discussions, demonstrations, and practicums. The results of this activity are (1) The installation of a portable digester in processing scanning waste into biogas in Watulimo Village has proven effective in processing organic waste into a renewable energy source, (2) Through technical guidance on the stages of processing scanning wastewater, the people of Watulimo Village are equipped with the ability to manage waste independently
Peran Dan Tanggung Jawab Pihak Rumah Sakit Dalam Pelayanan Kesehatan Terhadap Pasien Pengguna Badan Penyelenggara Jaminan Sosial (Bpjs) Kesehatan Agusta, Martin; Paramarta, Vip; Purwanda, Eka
Abdimas Indonesian Journal Vol. 4 No. 2 (2024)
Publisher : Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/aij.v4i2.467

Abstract

This research aims to analyze the role and responsibilities of hospitals in health services for patients using the Health Social Security Administering Agency (BPJS). Optimal health services for BPJS patients are very important, considering the number of beneficiaries continues to increase in Indonesia. A descriptive qualitative approach was used in this research involving in-depth interviews, participant observation, and documentation analysis. Research participants consisted of medical personnel, hospital management, and BPJS patients in several hospitals registered as BPJS Health partners. The research results show that although hospitals have tried to meet BPJS service standards, there are various challenges, including limited resources and gaps in access to health facilities. Apart from that, communication and coordination skills between the hospital and BPJS are also important factors in providing efficient services. This study recommends increasing training for health workers and strengthening the coordination system between hospitals and BPJS to improve the quality of health services for BPJS patients.

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