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Jalan Lingkok Pandan No 208 Kwang Datuk, Desa Selebung Ketangga, Kec. Keruak, kab. Lombok Timur, Prov. Nusa Tenggara Barat, Indonesia
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INDONESIA
ARZUSIN: Jurnal Manajemen dan Pendidikan Dasar
Published by Lembaga Yasin Alsys
ISSN : 28094484     EISSN : 28094093     DOI : -
Core Subject : Religion, Education, Social,
Religion Education Social Sciences
The journal aims to provide a forum for scholarly understanding of the field of education and plays an important role in promoting the process that accumulated knowledge, values, and skills. Scientific manuscript dealing with education, and science topics are particularly welcome to be submitted. The journal encompasses research articles, original research report, and scientific reviews in education.
Arjuna Subject : Ilmu Sosial - Pendidikan
Articles 693 Documents
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Pengaruh Kompensasi Work Life Balance, dan Lingkungan Kerja terhadap Turnover Intention PT. Bina Pratama Sakato Jaya Kab. Solok-Selatan Lara Yurma Putri; Afriyeni Afriyeni
ARZUSIN Vol 6 No 3 (2026): JUNI
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/arzusin.v6i3.9718

Abstract

Studies on employee turnover intention have been widely conducted, but discussions that specifically link compensation, work-life balance, and the work environment in the context of production/factory employees remain limited. This study aims to analyze the effect of compensation, work-life balance, and the work environment on the turnover intention of employees at PT Bina Pratama Sakato Jaya, South Solok Regency. This study employed a quantitative approach with a survey design, involving 50 respondents selected through the total sampling technique. Data were collected using a Likert-scale questionnaire and analyzed through multiple linear regression using SPSS. The results show that compensation has a positive and significant effect on turnover intention, whereas work-life balance and the work environment have negative and significant effects on turnover intention. Simultaneously, the three variables have a significant effect on employee turnover intention. These findings strengthen the study of human resource management, particularly regarding the factors that influence employees’ intention to leave a company. The conclusion of the study emphasizes the importance of properly managing compensation, work-life balance, and the work environment as a strategy to reduce turnover intention among production employees.
Insolvensi dan Likuiditas pada Kinerja Keuangan Bank Syariah yang Terdaftar di Bursa Efek Indonesia Rara Riezka Hidayati; Aminar Sutra Dewi
ARZUSIN Vol 6 No 3 (2026): JUNI
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/arzusin.v6i3.9720

Abstract

Studies on the financial performance of Islamic banks continue to develop, but discussions that specifically examine the effect of insolvency and liquidity on the financial performance of Islamic banks in Indonesia still need to be strengthened. This study aims to analyze the effect of insolvency and liquidity on the financial performance of Islamic banks registered with the Financial Services Authority for the 2019–2023 period. This study employed a quantitative approach with an associative design. The research population included 14 Islamic banks, while the sample was determined through the purposive sampling technique. The research data consisted of secondary data obtained from the annual financial reports of Islamic banks through the official website of the Financial Services Authority and the official websites of each bank. Data were collected through documentation techniques and then analyzed using descriptive statistics and panel data regression with the assistance of EViews. The results show that insolvency and liquidity have a significant effect on the financial performance of Islamic banks. These findings provide an empirical contribution to enriching the study of banking financial management, particularly regarding the role of internal financial soundness in supporting the performance of Islamic banks. The conclusion of the study emphasizes the importance of properly managing insolvency and liquidity. The practical implication is that bank management needs to strengthen risk and liquidity management strategies to maintain the stability and profitability of Islamic banks.
Implementasi Pelayanan Islami dalam Meningkatkan Citra Usaha Ayam Geprek Kejora La Vau Kitto di Kota Payakumbuh Ulqiyanur Husnah; Era Sonita
ARZUSIN Vol 6 No 3 (2026): JUNI
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/arzusin.v6i3.9722

Abstract

Although the implementation of Islamic service in culinary businesses has received attention in several studies, research that specifically discusses its application in improving business image in culinary micro, small, and medium enterprises (MSMEs) remains limited. This study aims to analyze and describe the implementation of Islamic service in improving the business image of Ayam Geprek Kejora La Vau Kitto in Payakumbuh City. This study employed a qualitative approach with a case study design involving 11 informants, consisting of 1 business owner, 3 employees, and 7 consumers selected through a purposive sampling technique. Data were collected through observation, in-depth interviews, and documentation, and were then analyzed using thematic analysis techniques through the stages of data reduction, data display, and conclusion drawing. The findings showed that the implementation of Islamic service had been carried out through the values of honesty, friendliness, responsibility, and justice in service, which contributed to increasing customer satisfaction and trust as well as forming a positive business image. However, the implementation of this service has not been fully consistent and is still influenced by other factors, such as price, facilities, and operational conditions. These findings contribute to the development of Islamic service theory in the context of sharia business and broaden understanding of the relationship between service quality and business image in culinary MSMEs. The conclusion of this study confirms the importance of consistency in implementing Islamic service to improve business image, and encourages business actors to strengthen service quality and operational management. The implications of this study include theoretical contributions to the development of the sharia business literature and practical implications for MSME actors, while also opening opportunities for further research on other factors influencing business image.
Analisis Strategi Bisnis dalam Menghadapi Persaingan pada Toko Harga Pas di Kabupaten Dharmasraya Dian Afriana; Habibatur Ridhah
ARZUSIN Vol 6 No 3 (2026): JUNI
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/arzusin.v6i3.9723

Abstract

Although business strategy analysis and sharia business principles have been widely discussed in previous studies, research that specifically integrates Porter’s Five Forces analysis with sharia-based business strategies in local retail businesses remains limited. This study aims to analyze the condition of business competition, the business strategies implemented, and their conformity with sharia business principles at Toko Harga Pas in Dharmasraya Regency. This study employed a qualitative approach with a case study design, involving informants consisting of the owner, employees, and customers selected through a purposive sampling technique. Data were collected through interviews, observation, and documentation, and were then analyzed using the interactive analysis technique of Miles and Huberman. The findings showed that the condition of business competition was at a competitive level, marked by a high threat of new entrants, strong buyer bargaining power, and pressure from digital-based substitute products. The business strategies implemented focused on setting competitive prices, improving service, and maintaining customer trust. These findings contribute to the development of Porter’s Five Forces theory in the context of local retail and broaden understanding of the integration of business strategy and sharia principles. The conclusion of this study confirms the importance of adaptive and customer-oriented strategies in facing business competition, and encourages business actors to increase innovation and the use of technology. The implications of this study include theoretical contributions in the field of strategic management and practical implications for retail business actors, while also opening opportunities for further research related to digitalization in retail business strategy.
Analisis Strategi Diferensiasi Produk Haji dan Umrah dalam Menghadapi Persaingan Bisnis pada PT. Bimalyndo Hajar Aswad Cabang Bukittinggi Weni Eka Putri; Santi Deswita
ARZUSIN Vol 6 No 3 (2026): JUNI
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/arzusin.v6i3.9724

Abstract

Although product differentiation strategies in the Hajj and Umrah travel industry have received attention in several studies, research that specifically discusses the limited variety of products in affecting the competitiveness of travel agencies at the local level remains limited. This study aims to analyze the product differentiation strategy for Hajj and Umrah services in facing business competition at PT Bimalyndo Hajar Aswad Bukittinggi Branch. This study employed a qualitative approach with a case study design, involving informants consisting of the branch manager, employees, and pilgrims selected through a purposive sampling technique. Data were collected through in-depth interviews, observation, and documentation, and were then analyzed using an interactive data analysis technique through the stages of data reduction, data display, and conclusion drawing. The findings showed that the company had implemented a differentiation strategy based on service quality, such as assured facilities, worship comfort, the use of local muthawif, and a more meaningful travel experience. However, the limited variety of products became the main factor hindering competitiveness and contributed to the decline in the number of pilgrims. These findings contribute to the development of differentiation theory by emphasizing the importance of integrating service quality and product innovation in the religious services industry. The conclusion of this study emphasizes the importance of developing product variety and strengthening marketing communication strategies to enhance the company’s competitiveness. The implications of this study include theoretical contributions to enriching the sharia marketing literature as well as practical implications for actors in the Hajj and Umrah industry in designing more effective differentiation strategies, while also opening opportunities for further research related to digital marketing strategies and service innovation based on pilgrims’ needs.
Pengaruh Literasi Keuangan dan Gaya Hidup terhadap Perilaku Konsumtif Mahasiswa Generasi Z di Universitas Islam Sultan Agung Semarang dengan Konformitas Teman Sebaya sebagai Variabel Intervening Umi Rahayu; Siti Sumiati
ARZUSIN Vol 6 No 3 (2026): JUNI
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/arzusin.v6i3.9731

Abstract

The consumerist behavior of Generation Z students has become an important issue because it relates to financial management ability, lifestyle patterns, and social influence within peer environments. This study aims to analyze the effect of financial literacy and lifestyle on consumerist behavior, with peer conformity as an intervening variable among Generation Z students at Sultan Agung Islamic University Semarang. This study employed a quantitative approach with an explanatory research method. The research sample consisted of 121 Generation Z students selected using the purposive sampling technique. Data were collected through a Likert-scale questionnaire and analyzed using SmartPLS 4.0. The results show that financial literacy and lifestyle have positive and significant effects on peer conformity and consumerist behavior. In addition, peer conformity also has a positive and significant effect on consumerist behavior. The R-Square value indicates that the research model has fairly good predictive ability. These findings confirm that financial literacy, lifestyle, and peer conformity play important roles in shaping the consumerist behavior of Generation Z students. The implications of this study emphasize the importance of improving financial literacy and controlling lifestyle and social influence so that students are able to manage their finances more wisely.
Analisis Bauran Pemasaran Usaha Makanan Tradisional Studi Kasus Usaha Rengginang Ibu Sisu di Sidodadi Kecamatan Kinali Lusia Rohima; Cahya Agung Mulyana
ARZUSIN Vol 6 No 3 (2026): JUNI
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/arzusin.v6i3.9738

Abstract

Marketing mix analysis in traditional food businesses has become a focus in various previous studies, but research that specifically discusses the implementation of marketing strategies in MSME-scale rengginang businesses in Sidodadi, Kinali Subdistrict, remains limited. This study aims to analyze the implementation of the marketing mix and its role in the sustainability and development of Mrs. Sisu’s rengginang business in Sidodadi, Kinali Subdistrict. This study employed a qualitative approach with a case study design. The main informant of the study was the business owner, selected through the purposive sampling technique. Data were collected through interviews, observations, and documentation and were then analyzed using qualitative descriptive analysis techniques. The results show that the implementation of the marketing mix, which includes product, price, place, and promotion, has not been carried out optimally, particularly in the aspects of promotion and the use of digital technology. The rengginang product has good quality and continues to maintain its traditional taste, but pricing and distribution strategies are still limited to the local market. The promotion aspect is the main weakness because digital media have not been utilized optimally. These findings contribute to the development of marketing studies, particularly the concept of the marketing mix in the context of traditional food MSMEs, and broaden understanding of small business adaptation strategies amid market changes. The conclusion of the study emphasizes the importance of optimizing the marketing mix to improve business competitiveness. The practical implication is that MSME actors need to improve digital-based promotional innovation, while the government can strengthen support for the development of traditional food businesses through marketing assistance and expanded market access.
Analisis Strategi Pelayanan Jemaah Umrah dalam Meningkatkan Brand Image pada Travel PT. Bimalyndo Hajar Aswad Cabang Bukittinggi Mardatillah Hutabarat; Yuwarman Mansur
ARZUSIN Vol 6 No 3 (2026): JUNI
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/arzusin.v6i3.9739

Abstract

Service strategies for Umrah pilgrims in improving brand image have become a focus in various previous studies; however, research that specifically discusses the comprehensive implementation of service strategies at the operational level of travel agencies, particularly in the context of a decline in the number of pilgrims, remains limited. This study aims to analyze service strategies for Umrah pilgrims in improving brand image at PT Bimalyndo Hajar Aswad, Bukittinggi Branch. This study employed a qualitative approach with a field research design. The research informants consisted of the branch manager, employees, and pilgrims selected through the purposive sampling technique. Data were collected through observation, in-depth interviews, and documentation and were then analyzed using interactive analysis techniques, including data reduction, data presentation, and conclusion drawing. The results show that the service strategy has covered the dimensions of tangibles, reliability, responsiveness, assurance, and empathy, but its implementation has not been fully optimal, particularly in terms of transportation facilities to the airport and service consistency. These findings contribute to the development of studies on service quality and brand image, as well as broaden understanding of service strategies in the Umrah travel industry. The conclusion of the study emphasizes that service quality and consistency play an important role in shaping the company’s image. The practical implication is that the travel agency needs to improve its facilities and overall service quality to strengthen trust, satisfaction, and a positive image among pilgrims.
Pengaruh Manajemen Pelayanan Muthawif terhadap Kepuasan Jamaah Umrah pada PT. Sinai Regional Bukittinggi Zahara Rahmatullah; Gusrianti Gusrianti
ARZUSIN Vol 6 No 3 (2026): JUNI
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/arzusin.v6i3.9756

Abstract

The management of muthawif services in the organization of Umrah pilgrimage has become a focus in several previous studies, but research that specifically discusses the direct effect of muthawif service management on Umrah pilgrims’ satisfaction remains limited, particularly in the context of local travel agencies. This study aims to analyze the effect of muthawif service management on Umrah pilgrims’ satisfaction at PT Sinai Regional Bukittinggi. This study employed a quantitative approach with an explanatory survey design. The research respondents were Umrah pilgrims selected through the purposive sampling technique. Data were collected using a Likert-scale questionnaire and were then analyzed using simple linear regression. The results show that muthawif service management has a significant effect on Umrah pilgrims’ satisfaction. Improving service quality, which includes the dimensions of reliability, responsiveness, assurance, empathy, and tangibles, contributes positively to the level of pilgrims’ satisfaction. These findings contribute to the development of studies on customer satisfaction and service quality in the context of religious services and broaden understanding of the important role of muthawif in creating an optimal worship experience. The conclusion of the study emphasizes that muthawif service management is an important factor in improving Umrah pilgrims’ satisfaction. The practical implication is that Umrah travel organizers need to continuously improve the competence and service quality of muthawif to strengthen service quality and pilgrims’ satisfaction.
Implikasi Pengawasan Otoritas Jasa Keuangan (OJK) dalam Meningkatkan Kepercayaan Nasabah pada Produk dan Layanan Bank Syariah (Studi Kasus di Bank Syariah Indonesia (BSI) KC Bukittinggi) Aulia Safitri; Nini Sumarni
ARZUSIN Vol 6 No 3 (2026): JUNI
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/arzusin.v6i3.9757

Abstract

The implications of supervision by the Financial Services Authority (OJK) for customer trust in Islamic banking have become a focus in various previous studies; however, research that specifically discusses the relationship between OJK supervisory mechanisms and the formation of customer trust at the branch operational level remains limited. This study aims to analyze the implications of OJK supervision in increasing customer trust in the products and services of Bank Syariah Indonesia (BSI), Bukittinggi Branch Office. This study employed a qualitative approach with a case study design. The research participants were BSI customers selected through the purposive sampling technique. Data were collected through semi-structured interviews, observation, and documentation and were then analyzed using thematic analysis. The results show that OJK supervision through regulation, control, and consumer protection contributes to creating a sense of security and increasing customer trust. However, customers’ understanding of supervisory mechanisms remains relatively limited, so trust is also influenced by service experience, interpersonal relationships, and ease of use of digital services, particularly among younger age groups. These findings contribute to the development of institutional theory and trust theory by showing that institutional legitimacy can shape trust even though customers do not have an in-depth understanding of supervisory mechanisms. The conclusion of the study emphasizes the importance of strengthening transparency and financial literacy in increasing customer trust. The practical implication is that banking institutions and regulators need to optimize public communication strategies so that the role of OJK supervision can be more widely understood by Islamic banking customers.

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