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E-JRM
Published by Universitas Islam Malang
ISSN : 23026200     EISSN : -     DOI : 10.33474
Core Subject : Economy,
Economics, Econometrics & Finance
E-JRM : Elektronik Jurnal Riset Manajemen merupakan salah satu jurnal publikasi ilmiah yang diterbitkan oleh Fakultas Ekonomi Dan Bisnis , Universitas Islam Malang dengan nomor ISSN 2302-6200 yang memiliki fokus keilmuan pada bidang Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sumber Daya Manusia, Manajemen Operasional Manajemen Strategi, dan Kewirausahaan. E-JRM : Elektronik Jurnal Riset Manajemen telah terindeks pada Google Scholar, Crossref, Garuda (Garba Rujukan Digital), Dimension, and registered in ICI (Index Copernicus International). Secara umum, artikel-artikel yang diterbitkan oleh E-JRM : Elektronik Jurnal Riset Manajemen merupakan karya ilmiah yang memberikan kontribusi bagi pengembangan dan penyebaran ilmu pengetahuan di bidang manajemen dan bisnis. Pembaca utama E-JRM : Elektronik Jurnal Riset Manajemen adalah akademisi, mahasiswa, praktisi, pebisnis, pemasaran, manajemen keuangan, dan mereka yang tertarik dengan manajemen dan bisnis.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 2,638 Documents
 74   75   76   77   78 
Pengaruh Kualitas Produk, Kualitas Layanan Dan Kepercayaan Pelanggan Terhadap Loyalitas (Pelanggan Pada Pelanggan Ijo Ireng Coffee 99 Malang) Aditya Fachrul Zul Aslam; Muhammad Mansur; M. Khoirul ABS
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 09 No. 07 Februari 2020
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

AbstractThis study aims to determine the effect of Product Quality, Service Quality, and customer trust on customer loyalty Ijo ireng coffee 99 Malang, the sample of this study is consumers of Ijo ireng coffee 99 Malang. For data collection using a questionnaire to consumers in Ijo ireng coffee Malang, to analyze data using validity, reliability, normality, multiple linear analyze test F and statistical tests t, coefficient determination test in IBM Statistical Package for Social Science (SPSS) 16.0 version..From the results of calculations with SPSS that are quality product, quality service and trust customers variables simultaneously and significantly affect customer loyalty. While partially the product quality variable has no effect on customer loyalty. Whereas the variable service quality and customer trust partially have a positive and significant effect on customer loyalty. Keywords: product quality, service quality, customer trust and customer loyalty.
Pengaruh Kualitas Sistem, Kualitas Informasi, Dan Kualitas Pelayanan Sistem Informasi Akademik (Sisfo) Unisma Terhadap Kepuasan Mahasiswa (Pada Mahasiswa FEB Universitas Islam Malang Angkatan 2016) Saniasah Saniasah; M. Hufron; Alfian Budi Primanto
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol 09 No. 12 Agustus 2020
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

AbstractThis study aims to determine the effect of system quality, information quality, and service quality of UNISMA's academic information system (SISFO) on student satisfaction either simultaneously or partially. The population in this study amounted to 875 students (at FEB Malang Islamic University Students, Class of 2016) and the sample in this study was calculated using the Slovin formula with a total of 90 respondents. Collecting data through distributing questionnaires online using google form. Data analysis using multiple linear regression. The results of the analysis show that the quality of the system, the quality of information and the quality of service simultaneously have a significant positive effect on student satisfaction while the partial quality of the system and the quality of information are not significant on student satisfaction, while the quality of service has a significant positive effect on student satisfaction.Keywords: system quality, information quality, service quality, student satisfaction.
Pengaruh Pemberian Tunjangan Dan Bonus Terhadap Loyalitas Kerja Karyawan Pada PT. Phalosari Unggul Jaya Jombang Rijalul Faqih Hadi; Abdul Kodir Djaelani; M. Khoirul ABS
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 03 Februari 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract This research was conducted at PT. Phalosari Unggul Jaya Jombang. The purpose of this study was to examine and analyze the effect of allowances and bonuses on employee job loyality at PT. Phalosari Unggul Jaya Jombang. The variables used are allowances and bonuses as independent variables, while the employee job loyality variable is the dependent variable. The sample used in this study were 69 employees of PT. Phalosari Unggul Jaya Jombang. The sampling technique uses probability sampling. Data collection methods by collecting primary and secondary data. The analysis used includes instrument test, normality test, classical assumption test, multiple linear regression analysis, and hypothesis testing with the help of SPSS 25.0. The results showed that the variables of giving allowances and bonuses, and employee job loyality had an effect simultaneously. the variable giving allowances has a partial effect on employee job loyality, the bonus variable has a partial effect on employee job loyalityKeywords : Allowances, Bonuses and Employee Loyality
Pengaruh Kepemilikan Instiusional, Kepemilikan Manajerial, Return On Assets (ROA) Dan Ukuran Perusahaan Terhadap Pengungkapan Corporate Social Responsibility (CSR) (Studi pada perusahaan manufaktur sub sektor property & real estate yang terdaftar di Bursa Efek Indonesia Tahun 2017-2019) Nanda Sasqia Zahro; Achmad Agus Prioyono; Ety Saraswati
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 11 Agustus 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

AbstractThis study aims to determine the impact of Institutional Ownership, Managerial Ownership, ROA and Company Size on CSR disclosure in Property & Real Estate manufacturing sub-sector companies listed on the IDX in 2017-2019. The data analysis method used multiple linear regression analysis. The population of this study is the property & real estate manufacturing sub-sector companies listed on the IDX in 2017-2019, which are 65 companies. In this study, the sample selection used purposive sampling technique, in order to obtain 14 companies that matched the criteria in the property & real estate manufacturing sub-sector companies. The results of this study indicate that simultaneously institutional ownership, managerial ownership, return on assets (ROA) and firm size have no effect on CSR disclosure. Partially shows that (1) Institutional Ownership has a positive and insignificant effect on CSR disclosure, (2) Managerial Ownership has a negative and insignificant effect on CSR disclosure, (3) Return on Assets (ROA) has a negative and insignificant effect on CSR disclosure, (4) Firm size has a positive and insignificant effect on CSR disclosure. Keywords: Institutional Ownership, Managerial Ownership, Return On Assets (ROA), Company Size, Corporate Social Responsibility (CSR).
Pengaruh Kepemimpinan Transformasional Kepala Sekolah, Disiplin Kerja, Dan Motivasi Kerja Guru Terhadap Kepuasan Kerja Guru (Studi Kasus di Sekolah Dasar Islam Terpadu Insan Permata Lowokwaru) Muhammad Syaeful Muhaimin; Muhammad Ridwan Basalamah; Rahmawati Rahmawati
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 11 No. 02 Agustus 2022
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract The study aims to find out and analyze the effects of the influence of the headmaster's transformational leadership, the discipline of work, and the teacher's work motivation on teacher satisfaction (case studies at the Insan Permata Lowokwaru Integrated Islamic Elementary School). The population in this study is all teachers at the Insan Permata Lowokwaru Integrated Islamic Elementary School. The method of collecting data in this study uses a questionnaire with a total of 58 sample respondents. The independent variable in this study is the the effects of transformational leadership, job discipline, and work motivation and contained variables of job satisfaction. The analytical method used in this study is linear regression analysis used by SPSS 22. The results of this study simultaneously indicate that the influence of the headmaster's transformational leadership, job discipline, and teacher's work motivation have both a positive and significant impact on the teacher's job satisfaction. Partially, too, the headmaster's transformational leadership, the teacher's discipline, and work motivation make a significant difference to the teacher's job satisfaction. Keywords: Transformational Leadership, Work Discipline, Work Motivation, And Work Satisfaction
Pengaruh Brand Image, Brand Love, Brand Equity, Dan Price Terhadap Keputusan Pembelian Produk Sweater Merek Erigo (Studi Kasus pada Mahasiswa FEB Universitas Islam Malang) Auva Mufaddol; Muhammad Ridwan Basalamah; Arini Fitria Mustapita
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract The emergence of modernity has made the fashion sector, experience rapid development, as well as the business competition that is getting tougher every day. Therefore, companies must be able to compete and find ways to win market share for their products. One brand that offers up-to-date fashion trends is the Erigo. Erigo is the most brand in demand and sought after by the public during COVID-19, it has several types of products, such as sweaters, etc. The purpose of the research with this type of explanatory research and quantitative approach is to find out and analyze the effect of brand image, brand love, brand equity, and price on purchasing decisions for Erigo brand sweater products. The Malhotra formula was used to sampling technique for students from the FEB UNISMA, yielding a sample of 100 respondents. This research method uses multiple linear regression analysis with the SPSS analysis tool. This study shows that brand image, brand love, brand equity, and price have a simultaneous effect on purchasing decisions in the test carried out with the partial test, two independent variables have a negative and insignificant effect on the dependent variable, both of which are the brand image and brand love variables. Keywords: Fashion; Brand Image; Brand Love; Brand Equity; Price; Purchasing Decision
PENGARUH BEBAN KERJA, STRES KERJA DAN IKLIM ORGANISASI TERHADAP KINERJA KARYAWAN CV. KAMPOENG SEJAHTERA Didik Hariyanto; Hadi Sunaryo; A. Agus Priyono
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 08 No. 06 Agustus 2019
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABTRACKThe aims of recent study are to portray the workload, work stress, organizational climate, and employee performance of CV Kampoeng Sejahtera in Malang and to investigate whether workload, work stress, and organizational climate simultaneously and partially have effect on employee performance of CV Kampoeng Sejahtera or not. This study involved 98 out of 130 employees as the sample. The sampling technique was proportional random sampling, in which takes consider on elements or categories in the population to be chosen as a sample. The instrument being used was questionnaire and document analysis. Then, the data were analyzed by using descriptive statistics and multiple regression analysis. The result revealed that (1) workload, work stress, and organizational climate had simultaneous effect to employee performance, (2) workload positively and significantly effected to employee performance, (3) work stress positively and significantly influenced on employee performance, as well as (4) organizational climate had positive and significant effect to employee performance. Keywords: workload, work stress, organizational climate, employee performance
Pengaruh Harga, Promosi, Lokasi, Kelengkapan Produk Dan Kualitas Pelayanan Terhadap Kepuasan Konsumen (Studi Kasus pada Mahasiswa UNISMA yang Berbelanja di Indomaret) Musmuliadin Musmuliadin; Agus Widarko; M. Khoirul ABS
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 09 No. 06 Agustus 2020
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract This study aims to determine and analyze the effect of price, promotion, location, product completeness and service quality on consumer satisfaction of UNISMA students who shop in Indomaret either partially or simultaneously. The population and sample in this study were 85 people. Data collection through questionnaires. Data analysis in this study used SPSS version 14 with data testing techniques used in this study include multiple linear regression test, and testing of research hypotheses. The results of the analysis show that location does not significantly influence customer satisfaction, price, promotion, product humidity and service quality significantly influence customer satisfaction. Simultaneously shows that price, promotion, location, product completeness and service quality influence consumer satisfaction of UNISMA students who shop at Indomaret.Keywords: Price, Promotion, Location, Product Completeness and Service Quality Towards Consumer Satisfaction.
PENGARUH KUALITAS PELAYANAN, KAPABILITAS INOVASI, DAN CITRA PERUSAHAAN TERHADAP LOYALITAS KONSUMEN DENGAN KEPUASAN SEBAGAI VARIABEL INTERVENING (Studi Pada Konsumen Indomaret di Daerah Sukun, Kota Malang) Donny Pangestu; Rois Arifin; M.Hufron M.Hufron
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol 09 No 23 Agustus 2020
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACT               The purpose of this study was to determine the effect of service quality, innovation capabilities and corporate image on consumer loyalty through satisfaction as an intervening variable.The population of this study consisted of 605 consumers of breadfruit indomaret. The sample used was 82 samples that met the criteria in the research subject. The analytical method used is the normality test, path analysis test, t test and sobel test.The results showed that there was an effect of Service Quality, Innovation Capability, and Company Image on Customer Loyalty through Customer Satisfaction at Indomaret Sukun. Keywords: Service Quality, Innovation Capability, Corporate Image, Customer Loyalty and Customer Satisfaction
Pengaruh Work From Home dan Lingkungan Kerja terhadap Produktivitas Kerja pada masa Pandemi covid-19 (Studi pada Guru SMPN 12 Kota Malang) Anisya Nurisnaini Safitri; Nurhajati Nurhajati; M. Ridwan Basalama
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 14 Februari 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

AbstractIn recent months the world has been in shock with the deadly corona virus or Covid-19. This has caused a number of aspects of people's lives to be affected because of this corona virus and has made teachers have to be able to adapt to the new work system.  This study aims to determine the effect of Work From Home and Work Environment on Work Productivity at SMPN 12 Malang City Teachers. The population in this study amounted to 40 employees with a saturated sampling technique, where all members of the population were sampled.  Using multiple linear regression analysis, and the results of the study show that Work From Home and Work Environment have a simultaneous influence on Teacher Work Productivity at SMPN 12 Malang Work From Home has no partial effect on teacher work productivity at SMPN 12 Malang and the Work Environment has a partial effect on  Teacher work productivity at SMPN 12 Malang

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