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Priviet Social Sciences Journal
Published by PRIVIETLAB
ISSN : 2798866X     EISSN : 27986314     DOI : 10.55942/pssj
Core Subject : Economy, Education, Social,
Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences
PSSJ: Priviet Social Sciences Journal is an open access, monthly peer-reviewed international journal published by PRIVIETLAB. It provides an avenue to academicians, researchers, managers and others to publish their research work that contributes to the knowledge and theory of Social Sciences. PSSJ is published twelve a year. Publisher of Open Access Journals & Books designed to make it easy for worldwide researchers to discover leading-edge scientific research. Working closely with the global scientific community has been at the heart of our book and journal publishing activity. With a portfolio including journals, books, conference proceedings, we focus on Social Sciences and many more. PRIVIETLAB also publishes on behalf of other scientific organizations and represents their needs and those of their members. With worldwide impact, we support researchers, librarians and societies in their endeavours. PRIVIETLAB is an international center for supporting distinguished researchers, teachers, scholars and students who are researching various areas of Business, Science, and Technology. PRIVIETLAB wishes to provide good chances for academic and industry professionals to discuss recent progress in various areas of Business, Science, and Technology. PRIVIETLAB organizes many international conferences, symposia and workshops every year, and provides sponsor or technical support to researchers who wish to organize their own conferences and workshops.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 1,187 Documents
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Analysis of social behavior and communication strategies in Women’s Bathing, Washing, and Toileting (MCK) activities in the open Aek Pohon River, Pidoli Dolok Subdistrict Sahara Nurfitri Nasution; Marlina Marlina; Hafsah Juni Batubara
Priviet Social Sciences Journal Vol. 6 No. 1 (2026): January 2026
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v6i1.1425

Abstract

This study analyzed the behavior of women who perform bathing, washing, and toileting (MCK) activities in the open Aek Pohon River in the Pidoli Dolok Subdistrict. The aim is to identify the causes, impacts, and appropriate environmental communication strategies. This study employed a qualitative method with a case study approach through observation and interviews. The results show that this behavior is influenced by limited facilities, long-standing traditions, and the perception of the river as the primary water source. Communication strategies are implemented through educational efforts, the involvement of religious leaders, and the provision of MCK facilities by the government. These findings are expected to contribute to studies on social behavior and environmental communication.
The effect of service quality on consumer satisfaction and loyalty at CV Farras Mobil in Demak Regency Farras Khoirullah Kholil; Alifah Ratnawati
Priviet Social Sciences Journal Vol. 6 No. 1 (2026): January 2026
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v6i1.1428

Abstract

This study aimed to analyze the effect of service quality on consumer satisfaction and loyalty at CV Farras Mobil in Demak Regency. Service quality in this study was measured using five dimensions: tangibles, reliability, responsiveness, assurance, and empathy. This study also examines the role of consumer satisfaction as an intervening variable between service quality and consumer loyalty. This explanatory study employed a quantitative approach. The population consists of all consumers of CV Farras Mobil in Demak Regency, the exact number of which is unknown. Purposive sampling was used, with a total sample of 96 respondents included. Data were collected using a questionnaire and analyzed using multiple linear regression with the assistance of the SPSS version 29. The results show that the tangible variable has no effect on consumer satisfaction, whereas reliability has a positive and significant effect on consumer satisfaction. Responsiveness had no effect on consumer satisfaction, whereas assurance had a positive and significant effect on consumer satisfaction. Empathy also has no effect on consumer satisfaction. Furthermore, tangibles have no effect on consumer loyalty, and reliability also has no significant effect on consumer loyalty. However, responsiveness and assurance had positive and significant effects on consumer loyalty. Empathy had no effect on consumer loyalty, whereas consumer satisfaction had a positive and significant effect on consumer loyalty.
The effect of product quality, price, and distribution on customer satisfaction with korigengi products on Tokopedia I Gede Fery Surya Tapa; Putu Dyah Permata Korry; Komang Sri Widiantari; Maulana Ari Danuarta
Priviet Social Sciences Journal Vol. 6 No. 2 (2026): February 2026
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v6i2.1433

Abstract

The expansion of digital commerce in Indonesia has reshaped the way local creative brands compete in online marketplaces. Although platforms such as Tokopedia enable sellers to reach a wider audience, maintaining customer satisfaction has become increasingly challenging due to market saturation. KORIGENGI is a local brand specializing in otaku-themed merchandise that operates through Tokopedia, yet its competitive position remains weaker than that of several rival stores. This study aims to analyze how product quality, price perception, and distribution performance influence customer satisfaction with KORIGENGI products on Tokopedia. This research applies a quantitative approach using survey data collected from customers who have previously purchased KORIGENGI products. Structured questionnaires were distributed online and measured using a Likert scale. The collected data were examined through instrument testing, classical assumption testing, and multiple linear regression analysis. The findings indicate that product quality, price, and distribution exert positive and statistically significant effects on customer satisfaction. When examined simultaneously, these variables collectively explain the variations in customer satisfaction. Product quality was the most influential factor, followed by price and distribution. The results highlight the importance of delivering high-quality products, applying appropriate pricing strategies, and ensuring reliable distribution processes to enhance customer satisfaction in competitive e-commerce environments.
Optimizing village empowerment through creative MSMEs, financial literacy, and government policies for poverty alleviation Wahyu Wibowo; Mega Rahmawati; Taufikur Rohman; Nasrudin Nasrudin; Zakiyudin Fikri
Priviet Social Sciences Journal Vol. 6 No. 3 (2026): March 2026
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v6i3.1439

Abstract

This study examines village empowerment strategies for poverty alleviation through the integration of strengthening creative MSMEs based on local culture, increasing financial literacy (including digital financial literacy), and government policy support. The study uses a literature study by selecting and synthesizing research findings related to the concept of Cultural Independent Villages, creative entrepreneurship, financial inclusion, and collaborative governance models. The results of the synthesis show that local culture can be an endogenous capital that generates economic added value through creative products and services, while strengthening citizen participation. However, the growth of MSMEs is not sustainable without the ability to record finances, plan capital, and utilize secure digital financial services. Policy support is needed to build an ecosystem in the form of tiered mentoring, business incubation, pentahelix partnerships, access to financing, and market access through marketing digitalization. The study confirms that fragmented interventions tend to produce short-term impacts, so programs should be designed place-based with success indicators that include revenue, business sustainability, market expansion, and financial inclusion. Future agendas include cross-village integrative model testing, data-driven impact measurement, and risk and consumer protection assessments on digital financial literacy. Practically, the main recommendations are to build an applicable financial literacy curriculum, facilitate legality and product standardization, and strengthen culture-based branding so that MSMEs upgrade and their benefits are evenly distributed at the household level.
Liability of online marketplaces for consumer losses in online transactions as reviewed under law number 8 of 1999 on consumer protection Tohadi Tohadi; Gabriel Sianturi; Cintya Betani; Patricia Divani Anugrah Astari; Arova Julia Palka; Mohamad Reza Pahlevi
Priviet Social Sciences Journal Vol. 6 No. 2 (2026): February 2026
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v6i2.1444

Abstract

The rapid expansion of online marketplace platforms in Indonesia has fundamentally reshaped consumer transaction practices, while simultaneously increasing the incidence of consumer losses arising from non-conforming goods, counterfeit products, delivery failures, and fraudulent schemes. Recent reports and publicly documented cases have revealed persistent vulnerabilities in marketplace transaction systems, raising critical questions regarding the legal responsibility of marketplaces to protect consumer rights. Despite the growing relevance of this issue, existing studies largely focus on seller liability or contractual relationships, leaving the role and accountability of marketplaces under Indonesian Consumer Protection Law insufficiently examined. This study aims to analyze the liability of online marketplaces for consumer losses in electronic transactions under Law Number 8 of 1999 on Consumer Protection. Employing a normative juridical research method, this study applies a statutory and conceptual approach by examining consumer protection legislation, civil law principles, and relevant legal doctrines, supported by scholarly literature and documented cases. The findings demonstrate that marketplaces qualify as business actors and therefore bear legal obligations under Articles 4, 7, and 19 of the Consumer Protection Law, including the duty to provide accurate information, ensure transaction security, and offer compensation for consumers’ losses. However, the implementation of such liability remains largely dependent on internal marketplace policies, which often limit the effectiveness of consumer remedies. This study contributes to the literature by clarifying the legal position of marketplaces as responsible actors in online transactions and strengthening the normative foundation for enhanced consumer protection in Indonesia’s digital commerce ecosystem.
Assessing community information literacy through the empowering eight model: Evidence from Rumah Peradaban SNC Fannaz Indonesia Yusrin Karauna; Sunyianto Sunyianto; Mohammad Fadli; Seri Nurainun
Priviet Social Sciences Journal Vol. 5 No. 9 (2025): September 2025
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v5i9.1448

Abstract

This study analyzes the information literacy skills of the community based on the Empowering Eight model at the SNC Fannaz civilization house in Sei Mencirim Village, Deli Serdang Regency. The aim was to determine the community's literacy skills based on the Empowering Eight model. The method used was a survey and questionnaire with descriptive statistical data analyses. The results of the study showed that based on the calculations of the Grand Meanon eight model indicators of Empowering Eight (E8), the information literacy skills of the members of the SNC Fannaz Civilization House showed very optimal achievements and were in the very high category for all aspects. Mastery of the Search and Assessment Stages (Identify, Explore, Select, Access): The four indicators with the highest average values ​​(3.49 - 3.58) are Explore (3,49), Select (3,58), Present (3.54), and Access (3.50). This shows that members have a very strong ability to seek information from various sources (Explore), select and evaluate the most relevant information (Select and Access), and effectively present their findings (Present). The achievement of the management and utilization stages (Organize, Create, Apply) was measured by the indicators Organize (3,36), Apply (3.27), and Create (3.11). Although Create (3.11) is the lowest value among all indicators, it is still in the very-high category. This shows that the ability of members to create new information products from existing sources is the aspect that needs the most improvement, but fundamentally, it is still very good.
The effectiveness of the regulation of goods and services procurement through the Electronic Procurement Service Information System (SILAPETRO) as an instrument of good university governance at Universitas Brawijaya Shanti Riskawati; Zahwa Maulidina Afwija
Priviet Social Sciences Journal Vol. 6 No. 1 (2026): January 2026
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v6i1.1454

Abstract

Universitas Brawijaya, a state university that previously operated as a Public Service Agency (Badan Layanan Umum), officially transformed into a Legal Entity State University (Perguruan Tinggi Negeri Berbadan Hukum, PTN-BH) in October 2021. This change in institutional status granted the university the autonomous authority to formulate and enact internal regulations, including those governing the procurement of goods and services. In exercising such authority, Universitas Brawijaya has enacted several Rector Regulations regulating the procurement of goods and services, inter alia, Rector Regulation of Universitas Brawijaya Number 98 of 2021 as amended by Rector Regulation Number 106 of 2022, as well as Rector Regulation Number 36 of 2022 concerning the Technical Guidelines for the Procurement of Goods/Services. Efforts to enhance the effectiveness and efficiency of goods and services procurement management have been pursued through the implementation of an electronic procurement system utilizing the Electronic Procurement Service Information System (Silapetro). Nevertheless, after nearly three years of implementation, various issues remain evident in terms of the regulatory framework and the practical execution of goods and services procurement at Universitas Brawijaya. Based on these circumstances, this study aims to examine and analyze the effectiveness of the regulation of goods and services procurement through Silapetro as an instrument for implementing the principles of Good University Governance at Universitas Brawijaya. This research employs a normative juridical method with a qualitative juridical approach, focusing on the analysis of primary legal materials, particularly Presidential Regulation Number 16 of 2018, as amended by Presidential Regulation Number 12 of 2021, as well as the relevant Rector Regulations governing goods and services procurement at Universitas Brawijaya.
The risks of loan users for the mental health of the middle class Iqbal Abdul Muqsith; Sinta Puspita; Merry Wulandari; Amelia Putri; Gina Malia Putri
Priviet Social Sciences Journal Vol. 6 No. 3 (2026): March 2026
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v6i3.1462

Abstract

The phenomenon of online loans (commonly known as pinjol) in Indonesia has grown rapidly in line with the advancement of digital technology. Easy access, fast disbursement processes, and the promotion of low interest rates have made pinjol highly attractive to the public, especially among the middle-class. However, behind this convenience lie various serious problems that affect users’ mental health. This study aims to analyze the risks of pinjol usage on the mental health of the middle-class community, particularly in the Parung Panjang and Tenjo Districts of Bogor Regency. The research method employed a qualitative approach supported by quantitative data. The findings show that the middle class is vulnerable to pinjol entrapment, even though they are generally considered to have better access to formal financial institutions. From a theoretical perspective, this research offers novelty by applying Lazarus and Folkman’s (1984) stress theory to the phenomenon of digital finance, thereby enriching perspectives on how primary and secondary appraisals and coping strategies shape the psychological pressure caused by pinjol. Field findings that highlight the dominance of emotion-focused coping strategies (resignation, anxiety, and avoidance) provide new contributions to the literature, as they reveal that the burden of pinjol not only creates economic problems but also reinforces a recurring cycle of stress without any long-term solutions. Therefore, stronger financial literacy, psychological support, and strict government regulations are urgently needed to prevent the harmful impacts of pinjol on Indonesia’s middle-class society.
Legal review of dumping practices in Indonesia: A comparative study of international economic law and Sharia economic law Wafa Ibra Syahra; Chairul Fahmi; Shabarullah Shabarullah
Priviet Social Sciences Journal Vol. 6 No. 1 (2026): January 2026
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v6i1.1464

Abstract

Dumping is an international trade practice that can distort markets and harm domestic industries in importing countries, prompting the development of anti-dumping policies as trade protection instruments. This study aims to analyze the regulation and implementation of anti-dumping policy in Indonesia, examine its conformity with international trade law principles under the World Trade Organization (WTO) framework, and assess dumping and anti-dumping practices from the perspective of Sharia economic law. This study employs a normative juridical method using statutory, conceptual, and comparative law approaches, drawing on secondary data such as international agreements (GATT 1994 and the WTO Anti-Dumping Agreement), national legislation (Law No. 7 of 2014 and Government Regulation No. 34 of 2011), and scholarly literature on international and Islamic economic laws. The findings indicate that, normatively, Indonesia’s anti-dumping regulations have adopted WTO principles, particularly regarding the determination of dumping margins, material injury, and causation. However, in practice, the implementation of anti-dumping measures through the Indonesian Anti-Dumping Committee (KADI) continues to face procedural constraints and challenges in effectively protecting domestic industries. From the perspective of Sharia economic law, dumping is viewed as being inconsistent with the principles of justice, the prohibition of harm, and the ethical norms of fair competition. Therefore, Indonesia’s anti-dumping policy should be strengthened not only to ensure compliance with WTO law but also through the internalization of substantive justice values, as emphasized in Sharia economic law.
Sustainability and Halal tourism: Convergence of ethical, environmental, and religious values Muharis Muharis; Muhammad Taufik; Muhammad Alam Setiawan
Priviet Social Sciences Journal Vol. 6 No. 1 (2026): January 2026
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v6i1.1466

Abstract

This study explores the link between halal tourism and the Sustainable Development Goals (SDGs) and identifies its contribution to developing ethical, inclusive, and sustainable tourism destinations. This study was compiled using a Systematic Literature Review (SLR) method with the PRISMA 2020 approach, encompassing 42 selected scientific articles that met the quality and relevance criteria. Data were collected through a systematic search process in the Scopus database, screening based on titles and abstracts, and article quality evaluation. The study's findings indicate that halal tourism not only meets the spiritual needs of Muslim tourists but also contributes to local economic empowerment, environmental preservation, and strengthening cultural identity. Islamic values such as justice, responsibility, and sustainability are important foundations for developing halal destinations that align with the principles of the SDGs. Furthermore, local community participation, the use of digital technology, and a contextual branding approach contribute to strengthening halal tourism’s competitiveness and sustainability. This study concludes that the integration of Sharia principles and global sustainability makes a significant contribution to the development of sustainable tourism theory and practice. Further studies are recommended to adopt a multidisciplinary approach, expand the scope of the region, and use a longitudinal design to deepen the understanding of the dynamics and challenges in this sector.

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