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INDONESIA
RISTEC : Research in Information Systems and Technology
Published by Institut Pendidikan Indonesia Garut
ISSN : -     EISSN : 27984362     DOI : https://doi.org/10.31980/ristec.v3i2
Core Subject : Science,
Computer Science & IT
Research in Information Systems and Technology aims to provide scientific literatures specifically on studies of applied research in Information Systems, Information Technology nd public review of the development of theory, method and applied sciences related to the subject. The journal not only facilitates local researchers but also international researchers to publish their works exclusively in English.
Arjuna Subject : Ilmu Komputer (semua kategori) - Sistem Informasi
Articles 133 Documents
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Design Of A Web-Based Patient Complaints Service Project Management Information System At Tarogong Health Center Rosliani, Elin; Budiman, Tedi; Dewi Yanti, Lina
RISTEC : Research in Information Systems and Technology Vol. 5 No. 1 (2024): JURNAL RISTEC : Research in Information Systems and Technology
Publisher : RISTEC : Research in Information Systems and Technology

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Abstract

This study addresses the development of a web-based patient complaint management system at Puskesmas Tarogong. The aim is to facilitate patients in submitting complaints about the services they receive, thus improving the overall quality of healthcare services. Traditional complaint processes often require significant effort and time from patients, such as physically visiting the healthcare facility and waiting for responses. The proposed system allows patients to submit and track complaints in real-time, from anywhere and at any time, without the need for a physical visit. This system also enables healthcare staff to respond to complaints more efficiently, thereby enhancing patient satisfaction. Furthermore, real-time access to complaint data helps Puskesmas Tarogong identify areas needing improvement and take appropriate measures to enhance their services. The implementation of this system is expected to significantly improve the quality of healthcare services by ensuring effective and efficient complaint handling. Keywords : web-based system, patient complaints, healthcare service quality, real-time tracking, Puskesmas Tarogong, efficiency, patient satisfaction.
Design And Construction Of Information Systems For Institutional Legal Aid Consultation Services Web-Based Legal Aidwith The Waterfall Method (Case Study At Lbh Hamka Garut) Ramdhani Hidayat; Rahayu, Dinar; Fikri Alamsyah, Fahmi
RISTEC : Research in Information Systems and Technology Vol. 5 No. 1 (2024): JURNAL RISTEC : Research in Information Systems and Technology
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Abstract

Abstract: The very rapid development of information technology is something that cannot be avoided in a very modern era like today. The role of technology is very large in human activities, for example legal aspects, health aspects and other aspects. The development of information systems is able to facilitate and help human work so that they can complete work effectively and efficiently. In this research, researchers used the waterfall method, where the waterfall method is something that describes a systematic and sequential (step by step) approach to software development. Researchers use UML modeling to model the process of the system to be built. The implementation of requirements for this system is taken based on the results of previous requirements analysis which includes several requirements including software requirements and hardware requirements. Apart from implementing these two requirements, the implementation process further includes the system implementation process by implementing code using the PHP programming language, database using MySQL and local server using XAMPP. It is hoped that this service information system will make the legal consultation service process at the institution more efficient. Keywords: Keywords: Consulting information system, Waterfall Method, UML
Design Of Android-Based Cctv Monitoring Application At The Garut Regency Command Center Using Rapid Application Development Method Rahayu, Dinar; Umamah, Ai; Abdullah Munawar, Febri
RISTEC : Research in Information Systems and Technology Vol. 5 No. 1 (2024): JURNAL RISTEC : Research in Information Systems and Technology
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Abstract

This research aims to develop an Android-based CCTV monitoring application for the Command Center of Garut Regency using the Rapid Application Development (RAD) Method. The application addresses the issues of inefficient real-time security monitoring and limited mobile device access. RAD was chosen due to its capability for rapid and responsive development according to user needs. The outcome is an application that visualizes CCTV devices deployed across various locations. Data integration from these CCTV sources enables operators to efficiently monitor security situations. System testing, conducted through black box testing, validated the functionality of the application, demonstrating the successful implementation of the RAD method in its development. In conclusion, this CCTV monitoring application effectively enhances security monitoring efficiency in Garut Regency. The utilization of RAD accelerates application development and ensures alignment with user requirements. Consequently, this application can serve as an effective solution for improving security in the region.
Decision Support System for Selection of Achieving Student Using Weighted Product Method in SMA XYZ Nugroho, Imam Ma'ruf; Dewi Lestari, Candra; Kurniawan, Imay; Singasatia, Dayan; Dian Safitri, Aulia
RISTEC : Research in Information Systems and Technology Vol. 5 No. 1 (2024): JURNAL RISTEC : Research in Information Systems and Technology
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Abstract

The decision support system is able to provide the best recommendations from existing alternatives based on calculation results. One method that can be implemented is the Weighted Product (WP) Method.  The Weigted Product method is a method whose solution uses multiplication to connect attribute values, where the value must be raised to the power of the weight value of the attribute in question. In the academic activities of a Senior High School (SMA), there are activities to select outstanding students. This activity aims to ensure that students who excel can become school representatives in various activities at the sub-district, regency, provincial and national levels. The criteria used in this research are average grades, attendance, attitudes and behavior, extracurriculars, and non-academics. The case study used a total of five alternatives. The implementation results show that the alternative with the highest V value calculation results, namely 0.238, can be recommended as an outstanding student.
Implementation of Weighted Product Method to Determine Exemplary Students at SMKN 1 Purwakarta Gito, Mochzen; Agus Sunandarag, Muhamad; Mochammad Imam Sulistyo Sarjow, Mochammad; Andayani Komara, Mutiara; Sukma H, Deden
RISTEC : Research in Information Systems and Technology Vol. 5 No. 1 (2024): JURNAL RISTEC : Research in Information Systems and Technology
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Abstract

The Weighted Product method is a method that can help in making decisions. The largest value will be selected as the best alternative. Calculations will be in accordance with this method if the selected alternative meets the specified criteria. SMKN 1 Purwakarta is one of the schools where in its academic activities there is a selection of exemplary students. The need for an easier and more objective election system is something worth considering. To meet these needs, research was conducted that implemented the Weighted Product method to select exemplary students based on academic, non-academic, organizational and extracurricular values. Based on the calculations, the highest preference value or V vector was 0.212. The data with the largest vector V value is then recommended to become an exemplary student
Implementation of the Analytical Hierarchy Process (AHP) Method to Support Selection of HCI Life Insurance Products Irsan Jaelani; Minarto; Kaniawulan, Ismi; Sri Andar Muni, Lise; Mahendra, Andi
RISTEC : Research in Information Systems and Technology Vol. 5 No. 1 (2024): JURNAL RISTEC : Research in Information Systems and Technology
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Abstract

Decision Support Systems (DSS) or Decision Support Systems (DSS) is an information system that is flexible, interactive, can be adapted and developed to provide information, modeling and data manipulation so that it can produce various alternative decisions and answers to assist management in dealing with various problems that arise. semi-structured and unstructured situations, where no one knows for sure how decisions should be made. One method that can be used is the Analytical Hierarchy Process (AHP) method. This method was chosen because it can describe complex multi-factor or multi-criteria problems into a hierarchy that is implemented in the selection of insurance products using the AHP method. With this method it is expected to be able to choose the right product because it is based on predetermined criteria and weight values so that it will get maximum results.
Implementation of the Simple Additive Weighting (SAW) Method for Supplier Selection Muhyidin, Yusuf; Iman Hermanto, Teguh; Raymond Ramadhan, Yudhi; Irmayanti, Dede; Angga Permana, Muhammad
RISTEC : Research in Information Systems and Technology Vol. 5 No. 1 (2024): JURNAL RISTEC : Research in Information Systems and Technology
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Abstract

Supplier selection is a critical part of purchasing activities in a company because it has an impact on the quality and availability of raw materials, production cost efficiency and the smooth circulation of company finances. Determining suppliers based on certain criteria can be supported by a decision support system (DSS). The method used is the Simple Additive Weighting (SAW) method. The criteria used in selecting suppliers are speed of delivery, discount level, service, quality of goods and payment tempo. The final result obtained from the calculation process is a ranking table which shows the assessment of each supplier using the weight criteria determined by the company and recommends the supplier with the highest score as the best supplier. By implementing a decision support system using the Simple Additive Weighting (SAW) method, it can help companies determine and select suppliers who are able to provide good products. Keywords : Simple Additive Weighting Method; selection of supplier
Conducting Penetration Testing to Identify Vulnerabilities in a Bank Company Information Technology Gia Ginasta, Nava; Krisnawanti; Fahru Roji, Fikri
RISTEC : Research in Information Systems and Technology Vol. 4 No. 2 (2023): RISTEC : Research in Information Systems and Technology
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Abstract

Company XYZ is a regional business entity that manages finances and provides credit to small businesses. However, their e-banking applications have vulnerabilities that hackers can exploit. This research aims to identify and understand potential attacks on these vulnerabilities, assess the impact of exploitation by attackers, and provide recommendations for securing computer systems and networks based on penetration testing results. The XYZ e-banking application web server can be tested using five methods: Vulnerability Scanning, Apache Tomcat Sample Directory Vulnerabilities, Cross-Site Request Forgery (CSRF), Weak Cryptographic Testing, and Header Security. The application is in the Warning to High category, which indicates that it requires follow-up action. To mitigate the vulnerability, developers can take steps such as deleting the /examples directory, limiting the validity of cookies, using SSL and enabling Mod Security.
Design and Development of a Web-Based Community Service Information System at Garut University Sabilul Muminin, Riyad; Ramdani, Dendi; Fahru Roji, Fikri
RISTEC : Research in Information Systems and Technology Vol. 4 No. 2 (2023): RISTEC : Research in Information Systems and Technology
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Abstract

The Community Service Program (KKN) is a mandatory activity in universities aimed at enhancing students' competencies in teamwork, leadership, and soft skills partnerships with the community. However, the implementation of KKN often faces challenges such as data inconsistencies, complex registration processes, and difficulties in activity management. This research aims to design and build a website-based KKN information system at Garut University to address these issues. By utilizing website technology, this system is expected to improve the efficiency and effectiveness of KKN implementation.This research employs the Unified Software Development Process (USDP) methodology, which is iterative and adaptive. The stages in USDP, namely inception, elaboration, construction, and transition, are followed systematically. In the inception phase, a needs analysis and feasibility study are conducted to determine the project scope. The elaboration phase produces the system architecture design and functional requirements specifications. The construction phase focuses on implementing the system according to the design that has been made. Finally, the transition phase includes testing, deployment, and system maintenance.The result of this research is a complete and functional website-based KKN information system. The system provides features such as online registration, group management, activity reporting, monitoring, and evaluation. System testing shows that this system is able to meet user needs and provide significant benefits in the implementation of KKN at Garut University. This system can also be an example for other universities that want to improve the quality of KKN implementation through the use of information technology.
Uncovering Hidden Sentiments and Topics in Online Lending Application Reviews with the Valence Aware Dictionary and sEntiment Reasoner (VADER) and Latent Dirichlet Allocation (LDA) Approaches Fahru Roji, Fikri; Ariesti Anggraeni, Windi; Sabilul Muminin, Riyad; Ramdani, Dendi; Cahyan, Yayan
RISTEC : Research in Information Systems and Technology Vol. 4 No. 2 (2023): RISTEC : Research in Information Systems and Technology
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Abstract

Online lending (pinjol) has become an important part of the digital transformation of the financial sector, offering people easy access to funds. However, the increasing reliance on user reviews as a decision-making factor raises concerns about their authenticity and credibility. This research aims to analyze the sentiments and topics that appear in the reviews of Akulaku, Kredivo, and EasyCash lending apps on the Google Play Store. Using text mining techniques, VADER sentiment analysis, and LDA topic modeling, this research reveals dominant positive sentiments related to ease of use, service speed, and customer support. However, there were also negative reviews regarding loan application difficulties, technical issues, and bad experiences with billing and payments. This research provides valuable insights into the preferences and concerns of pinjol users, which can serve as a reference for service providers to improve the quality of their products and services.

Page 10 of 14 | Total Record : 133

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