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<![CDATA[PERAN KEPUASAN KERJA DALAM MEMEDIASI GAYA KEPEMIMPINAN DAN BUDAYA ORGANISASI TERHADAP KOMITMEN ORGANISASIONAL ]]>
<![CDATA[Dwi Zulkifar Mulyadi]]>;
<![CDATA[Murdjani Kamaluddin]]>;
<![CDATA[Sri Wiyati Mahrani]]>
<![CDATA[ Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 3, No 1 (2019): Jurnal Jumbo Vol 3 No 1 ]]>
Publisher : <![CDATA[Pascasarjana Universitas Halu Oleo ]]>
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DOI: 10.33772/jumbo.v3i1.8008
<![CDATA[This study aims to examine and analyze: (1) Influence of Leadership Style on job satisfaction (2) influence the style of leadership on organizational commitment (3) the influence of organizational culture on job satisfaction (4) the influence of organizational culture on organizational commitment (5) The effect of job satisfaction on organizational commitment mediated job satisfaction (6) Effect of style leadership on organizational commitment mediated job satisfaction (7) The influence of organizational culture on organizational commitment to employee job satisfaction mediated PT Bosowa Berlian Motor Branch kendari.The population in this study were all employees of PT Bosowa Berlian Motor branch kendari with the number of respondents 43 people. Data analysis tool used is the IMB SPSS 23 and Partial Least Square (PLS).The results showed that: (1) Leadership Style positive and significant impact on job satisfaction (2) leadership style positive and significant effect on organizational commitment (3) organizational culture positive and significant impact on job satisfaction (4) cultural organizations a significant negative effect on organizational commitment (5) job satisfaction positive and significant impact on job satisfaction mediated organizational commitment (6) style of leadership and a significant positive effect on job satisfaction mediated organizational commitment (7) organizational culture positive and significant effect on organizational commitment of employee job satisfaction mediated PT Bosowa Berlian Motor Branch kendari.Keywords: leadership style, organizational culture, job satisfaction, organizational commitment]]>
<![CDATA[PENGARUH KUALITAS LAYANAN, KEPERCAYAAN DAN CITRA PUSKESMAS TERHADAP LOYALITAS PASIEN MELALUI KEPUASAN (STUDI PADA PUSKESMAS WAETUNO KEC. WANGI-WANGI KAB. WAKATOBI) ]]>
<![CDATA[Muhammad Aswin Mukka Ipo]]>;
<![CDATA[Murdjani Kamaluddin]]>;
<![CDATA[Endro Sukotjo]]>;
<![CDATA[Sudirman Zaid]]>;
<![CDATA[Nursaban Rommy]]>;
<![CDATA[Sinarwaty Sinarwaty]]>
<![CDATA[ Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 5, No 2 (2021): Jurnal Jumbo Vol. 5 No.2 ]]>
Publisher : <![CDATA[Pascasarjana Universitas Halu Oleo ]]>
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DOI: 10.33772/jumbo.v5i2.19780
<![CDATA[AbstractThe purpose of this study is to examine and explain the effect of service quality, trust and image on patient loyalty through satisfaction either partially or through mediation at the Waetuno Health Center, Kec. Regency Wangi-Wangi. Wakatobi. This research approach is a survey with an explanatory research design. Data collection was carried out cross-sectionally by using an instrument in the form of a questionnaire. Sampling used the accidental technique so that the number of respondents was 42. The analytical equipment used to test the hypothesis was Partial Least Square (PLS). The results showed that service quality had a positive and significant effect on goals, trust had a positive and significant effect on goals, image had a positive and significant effect on the effect, satisfaction had a positive and significant effect on loyalty, service quality had a positive and significant impact on loyalty, and trust had a significant impact on loyalty. positive and significant effect on loyalty, image has a positive and significant effect on loyalty, service quality has a positive and significant effect on loyalty and trust has a positive and significant effect on loyalty through, and image has a positive and significant effect on loyalty through satisfaction.]]>
<![CDATA[PENGARUH KOMPETENSI, KOMITMEN ORGANISASI, PELATIHAN DAN KEPUASAN KERJA TERHADAP KINERJA PEGAWAI ]]>
<![CDATA[Muhammad Dili]]>;
<![CDATA[Buyung Sarita]]>;
<![CDATA[La Ode Bahana Adam]]>
<![CDATA[ Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 3, No 2 (2019): Jurnal Jumbo Vol 3 No 2 ]]>
Publisher : <![CDATA[Pascasarjana Universitas Halu Oleo ]]>
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DOI: 10.33772/jumbo.v3i2.8535
<![CDATA[This research aims to empirically examine and analyze the influence of competence, organizational commitment, training and job satisfaction on employees performance at the Wakatobi Regency Inspectorate. This research is explanatory which intends to explain the position of studied variables and the correlation and effects between each variable. The result of the study shows that: (1) Competence, organizational commitment, training and job satisfaction have positive and significant effects on employees’ performance at the Wakatobi Regency Inspectorate. (2) Competence has positive but insignificant effects on employees’ performance at the Wakatobi Regency Inspectorate. (3) Organizational commitment has positive and significant effects on employees’ performance at the Wakatobi Regency Inspectorate. (4) Training has positive and significant effects on employees’ performance at the Wakatobi Regency Inspectorate. (5) Job satisfaction has positive and significant effects on employees’ performance at the Wakatobi Regency Inspectorate. Keywords: competence, organizational commitment, training, job satisfaction and employees’ performance]]>
<![CDATA[PENGARUH PENERAPAN E-PROCUREMENT, GOOD CORPORATE GOVERNANCE, DAN KNOWLEDGE MANAGEMENT TERHADAP KINERJA PEGAWAI BIRO PENGADAAN BARANG/JASA SEKRETARIAT DAERAH PROVINSI SULAWESI TENGGARA ]]>
<![CDATA[Tjitjih Yustinaresa]]>;
<![CDATA[Ibnu Hajar]]>;
<![CDATA[Wahyuniati Hamid]]>;
<![CDATA[Enny Wati]]>;
<![CDATA[Putu Sumarniwati]]>
<![CDATA[ Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 5, No 3 (2021): Jurnal Jumbo Vol. 5 No. 3 ]]>
Publisher : <![CDATA[Pascasarjana Universitas Halu Oleo ]]>
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DOI: 10.33772/jumbo.v5i3.20928
<![CDATA[This study aims to determine the effect of E-Procurement, Good Corporate Governance and Knowledge Management on the performance of employees of the Procurement Bureau of the Regional Secretariat of Southeast Sulawesi Province. The approach used is the survey method of 32 employees of the Bureau of Procurement of Goods/Services at the Regional Secretariat of Southeast Sulawesi Province who have been certified. The results show that e-procurement and good corporate governance significantly affect employee performance, while knowledge management is not able to affect employee performance.]]>
<![CDATA[PENGARUH KOMPENSASI DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PADA PT. MITRA ADIPERKASA, TBK ]]>
<![CDATA[Dodi Prasada]]>;
<![CDATA[Sarwani Sarwani]]>;
<![CDATA[Mukhlis Catio]]>
<![CDATA[ Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 3, No 3 (2019): Jurnal Jumbo Vol 3 No 3 ]]>
Publisher : <![CDATA[Pascasarjana Universitas Halu Oleo ]]>
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DOI: 10.33772/jumbo.v3i3.11785
<![CDATA[This study aims to determine the effect of compensation and work environment on employee performance at PT. Mitra Adiperkasa, Tbk.The method used is explanatory research with analytical techniques using statistical analysis with regression testing, correlation, determination and hypothesis testing.The results of this study have a significant effect on compensation for employee performance by 43.6%, the hypothesis test obtained t count> t table or (8.518 > 1.986). The work environment has a significant effect on employee performance by 40.2%, the hypothesis test obtained t count> t table or (7.949 > 1.986). Compensation and work environment simultaneously have a significant effect on employee performance by 52.5%, the hypothesis test is obtained F count> F table or (51,307 > 2,700)..]]>
<![CDATA[Pengaruh Profesionalisme, Komitmen Organisasi Dan Kepuasan Kerja Terhadap Kinerja Pegawai PDAM Kabupaten Muna ]]>
<![CDATA[Hasrina Hasrina]]>;
<![CDATA[Alida Palilati]]>;
<![CDATA[Laode Asfahyadin Aliddin]]>
<![CDATA[ Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 6, No 1 (2022): Jurnal JUMBO Vol 6 No 1 ]]>
Publisher : <![CDATA[Pascasarjana Universitas Halu Oleo ]]>
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DOI: 10.33772/jumbo.v6i1.21840
<![CDATA[The purpose of this study was to determine the effect of: 1) The influence of Professionalism, Organizational Commitment and Job Satisfaction have an effect on employee performance. 2) The influence of professionalism on employee performance. 3) The effect of organizational commitment on employee performance. 4) The effect of job satisfaction on employee performance. The research method is using quantitative research. The data used are secondary and primary data. Data analysis used SPSS version 20 software. The sampling technique used a census sample of 42 employees of PDAM Muna Regency. The results showed that; 1) professionalism, organizational commitment and job satisfaction simultaneously have a positive and significant effect on employee performance. 2) professionalism has a positive and significant effect on employee performance. 3) organizational commitment has a positive and significant effect on employee performance. 4) job satisfaction has a positive and significant effect on employee performance.]]>
<![CDATA[PERAN KUALITAS LAYANAN, CITRA PERUSAHAAN DAN KEPERCAYAAN TERHADAP LOYALITAS PASIEN RAWAT JALAN RUMAH SAKIT HERMINA KENDARI (Role Of Service Quality, Company Image And Trust In Patient Loyalty Hermina Kendari Hospital) ]]>
<![CDATA[Eka Maya Sari]]>;
<![CDATA[Juharsah Juharsah]]>;
<![CDATA[Wahyuniati Hamid]]>
<![CDATA[ Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 6, No 3 (2022): Jurnal JUMBO Vol 6 No 3 ]]>
Publisher : <![CDATA[Pascasarjana Universitas Halu Oleo ]]>
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DOI: 10.33772/jumbo.v6i3.23521
<![CDATA[This studi aims to: 1)examine the simultaneous effect of service quality, hospital image and trust on outpatient loyalty, 2)examine the effect of service quality on outpatient loyalty, 3)examine the effect of hospital image on outpatient loyalty, 4) examine the effect of trust on outpatient loyalty. The object of research is the Hermina Kendari Hospital. The research population is the outpatients of Hermina Kendari Hospital totalling 7.928 respondents. The sampling technique uses the Slovin formula with a precision of 10 percent, thuse research sample is 100 respondents. The data collection method used a questionnaire and all samples returned the submitted questionnaire. The research data was processed using multiple linear regression analysis using the SPSS Ver 24 device.The result of study: 1)simultaneously service qualility, hospital image and trust have a positive and significant effect on outpatient loyalty, 2)service quality has a positive and significant effect on outpatient loyalty, 3)hospital image has a positive and significant effect on outpatient loyalty, 4)trust has a positive and significant effect on outpatient loyalty]]>
<![CDATA[PENGARUH KUALITAS LAYANAN DAN CITRA DESTINASI TERHADAP LOYALITAS DESTINASI ]]>
<![CDATA[Nursaban Rommy]]>
<![CDATA[ Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 4, No 1 (2020): Jurnal Jumbo Vol 4 No 1 ]]>
Publisher : <![CDATA[Pascasarjana Universitas Halu Oleo ]]>
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DOI: 10.33772/jumbo.v4i1.13264
<![CDATA[Service quality is a measure of the level of service provided in accordance with the expectations and expectations of tourists when visiting bokori island as a measure of the management of tourist attractions so that tourists feel satisfied and loyal. Destination image is a tourist's perception of a destination, which is related to the good name of a destination's significant and positive image of a destination, allowing tourists to make a repeat visit. Destination loyalty is the loyalty of tourists to a tourist attraction based on significant and positive perceptions so that tourists will make a repeat visit to a tourist attraction on the island of Bokori.The population for this study were all tourists visiting Bokori Island. Taking the number of samples in this study using the theory of rescoe. In this study there are 3 variables consisting of 2 independent variables (service quality and destination image) and 1 dependent variable (Destination loyalty), so the number of sample members taken for this study is 60 respondents. Researchers took respondents based on the coincidence encountered on the island of bokori and in accordance with the criteria of tourists visiting bokori island over 18 years and Kendari city tourists visiting bokori island more than 2 times. The results of this study indicate that service quality and destination image have a significant and positive influence on destination loyalty.]]>
<![CDATA[PENGARUH KOMPETENSI, PELATIHAN DAN KETERLIBATAN KERJA TERHADAP KINERJA PEGAWAI ]]>
<![CDATA[Muchliza Muchliza]]>;
<![CDATA[Murdjadi Kamaluddin]]>;
<![CDATA[La Ode Bahana Adam]]>
<![CDATA[ Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 2, No 3 (2018): Jurnal Jumbo Vol 2 No 3 ]]>
Publisher : <![CDATA[Pascasarjana Universitas Halu Oleo ]]>
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DOI: 10.33772/jumbo.v2i3.7995
<![CDATA[The purpose of this study was to examine and analyze the influence of competency, training and work involvement on the performance of the Regional Administrative Unit Financial Administration Officer (PPK-SKPD) within the Kendari City Government. This research approach is explanatory research with data collection carried out in a cross-section through a questionnaire. Respondents of this study were officials who served as PPK-SKPD in the scope of the Kendari City Government, amounting to 72 people. Determination of the sample in this study using the proportionate stratified random sampling technique, which means that samples are taken at each SKPD strata. The analytical tool used to answer the problem and the hypothesis of this study is the Multivariate Regression Analysis (MRA). The results showed that competence partially had a significant effect on the performance of the PPK-SKPD. Training has a significant effect on the performance of the PPK-SKPD. Job involvement also has a significant effect on the performance of the PPK-SKPD. The results of this study also show that the three independent variables namely competence, training, and work involvement simultaneously have a significant effect on the performance of the PPK-SKPD.Keywords: competence, training, work involvement, employee performance ]]>
<![CDATA[PENGARUH DIMENSI KUALITAS PELAYANAN TERHADAP KEPUASAN MASYARAKAT PADA PROSES PEMBUATAN SIM DI SATLANTAS SATUAN PENYELENGGARA ADMINISTRASI SIM (SATPAS) POLRES KENDARI ]]>
<![CDATA[Muhammad Aris]]>;
<![CDATA[Murdjani Kamaluddin]]>;
<![CDATA[Muhammad Masri]]>
<![CDATA[ Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) Vol 4, No 3 (2020): Jurnal Jumbo Vol. 4 No. 3 ]]>
Publisher : <![CDATA[Pascasarjana Universitas Halu Oleo ]]>
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DOI: 10.33772/jumbo.v4i3.16678
<![CDATA[The purpose of this study was to determine the effect; 1) Simultaneously the dimensions of service quality consisting of tangibles, reliability, responsiveness, assurance, on community satisfaction. 2) partially the tangible dimension to community satisfaction. 3) partially the dimension of reliability to community satisfaction. 4) partially the dimensions of responsiveness to community satisfaction. 5) partially the dimension of assurance to community satisfaction. 6) partially the dimension of empathy to community satisfaction. The research design used is quantitative research. The data used are secondary and primary data. Data analysis usingSPSS software version 20. The sampling technique uses accidental sampling totaled 48 applicants who made SIM at the Kendari Police SATPAS. The results showed that; 1) The dimensions of service quality simultaneously have a positive and significant effect on community satisfaction. 2) The dimension of physical evidence (tangible) partially has a positive and significant effect on community satisfaction. 3) The dimension of reliability partially has a positive and significant effect on community satisfaction. 4) The dimension of responsiveness (responsiveness) partially has a positive and significant effect on community satisfaction. 5) The partially assurance dimension has a positive and significant effect on community satisfaction. 6) Dimensions of empathy (empathy) partially have a positive and significant effect on community satisfaction.]]>
