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LINTA MEYLA PUTRI
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INDONESIA
JOURNAL OF HEALTH MANAGEMENT RESEARCH
Published by Sekolah Tinggi Ilmu Kesehatan Adi Husada
ISSN : 29642841     EISSN : 29634229     DOI : 10.37036
Core Subject : Humanities, Health, Social,
Humanities Health Professions Medicine & Pharmacology Public Health Social Sciences
FOCUS Original articles, literature studies, and commentary articles related to all fields of health administration & management SCOPE 1. Hospital Administration 2. Health Management 3. Classification and codefication of disease 4. Logistic distribution in healthcare 5. Health Information Management System 6. Human Resources Management 7. Health Economic 8. Quality Management of Healthcare
Arjuna Subject : Profesi Kesehatan - Profesi Kesehatan (Lain-Lain)
Articles 46 Documents
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Gambaran Implementasi Aplikasi E-Kohort sebagai Media Pencatatan dan Pelaporan di Denpasar Selatan Pradnyani, Putu Erma; Putra, Gede Wirabuana; Adiningsih, Luh Yulia; Putri, Putu Chrisdayanti Suada; Yuniati, Maria Gabriela; Punarbawa, Ida Bagus Wikrantha
Journal of Health Management Research Vol 3 No 1 (2024): Journal of Health Management Research
Publisher : Bagian Penelitian & Pengabdian Masyarakat STIKES Adi Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37036/jhmr.v3i1.510

Abstract

Background: Maternal and child health is one part of the SDGs. The transformation of health technology requires the development and use of digitalization technology in the health sector. The e-KIA Cohort application was introduced in 2021 by the Ministry of Health and in 2022 it will only begin to be implemented in Denpasar City. However, until now there has been no research describing the implementation of e-Cohort in Denpasar City. Aims: : This research is to describe the implementation of the E-Cohort Application in recording and reporting in the South Denpasar. Methods: The method used in this research is descriptive qualitative. This qualitative research was carried out using an in-depth interview method adapted to the 5M theoretical approach, namely Man, Money, Method, Material and Machine. There were 5 informants for this research. Data processing was carried out using thematic analysis techniques. Results: Description of the implementation of the KIA e-Cohort from human factors. All informants have participated and received orientation regarding the E-Cohort application. The money factor shows that there is an orientation budget and an implementation budget. The method factor shows that there is an standard operational procedure created by each health facility. The machine factor shows that there are still obstacles in signal and data input infrastructure. Material factors show that the flow of using the e-cohort application is still accompanied by manual cohort filling and the use of this application is not yet used by all health workers in Denpasar so that the results of recording and reporting can be used optimally.. Conclusion: The implementation of the e-cohort application is already but there are still several obstacles. It is hoped that the development of this application can adapt to the situation and needs of users and that there will be training in using the E-Cohort application
Hubungan Waktu Tunggu Pelayanan Terhadap Kepuasan Pasien Umum Penyakit Dalam RS Adi Husada Kapasari Surabaya Rendra, Prizcatama Via; Wijaya, Hermanto; Charisso, Leony; Putri, Linta Meyla
Journal of Health Management Research Vol 3 No 2 (2024): Journal of Health Management Research
Publisher : Bagian Penelitian & Pengabdian Masyarakat STIKES Adi Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37036/jhmr.v3i2.562

Abstract

Background: In some hospitals, response time for services is still a problem that is often complained about by patients. One of the things that affects response time is patient satisfaction. The response time standard set by Adi Husada Kapasari Hospital is that more than 80% of patients receive services within the appropriate time, however, in 2023 it is still below the standard, with an average of 77.4%. Aims: This study aims to determine the relationship between service response time and patient satisfaction at the Internal Medicine Clinic of Adi Husada Kapasari Hospital, Surabaya. Methods: The design of this research is cross-sectional, the research sample amounted to 38 people. Using Spearman's Rank Test. Results: The majority of respondents who visited were women (63%), age group 30-50 years (37%). There is a significant relationship between service response time and patient satisfaction with a p value = 0.003 (p value <0.005) and a correlation coefficient value of 0.471 indicating that the direction of the relationship between the two variables is positive and in the same direction at Adi Husada Kapasari Hospital, Surabaya. Conclusion: There is a significant relationship between service response time and patient satisfaction. The strength of the relationship between service response time and patient satisfaction is included in the sufficient category.
Analisis Faktor-faktor Yang Mempengaruhi Niat Pengguna Untuk Terus Menggunakan Aplikasi SatuSehat Pakereng, Yumina Yuti; Setyawan, Didik; Sugiyarmasto, Sugiyarmasto
Journal of Health Management Research Vol 3 No 1 (2024): Journal of Health Management Research
Publisher : Bagian Penelitian & Pengabdian Masyarakat STIKES Adi Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37036/jhmr.v3i1.466

Abstract

Background: Various problems that occur in the SatuSehat app make user satisfaction and intention to continue using the app even lower. So research on factors that can increase user satisfaction to continue using the SatuSehat app needs to be done. Aims: The purpose of this research was to investigate the willingness to persist in using the SatuSehat app. This willingness is impacted by both satisfaction and awareness of health. Additionally, satisfaction and health awareness are affected by an intermediary variable known as expected confirmation. Expected confirmation, in turn, is influenced by three factors: privacy security, system quality, and accuracy. Methods: Information was collected via surveys given to the general population meeting specific criteria and having experience with the SatuSehat app. A total of 211 individuals were included in the sample, selected through purposive sampling. To assess the validity, Structural Equation Modeling (SEM) Analysis with the AMOS method was employed. Results: The data analysis findings in this study indicate that both satisfaction and health awareness positively influence the intention to persist in using the app. Furthermore, expected confirmation positively affects both satisfaction and health awareness. Privacy security, system quality, and accuracy positively affect expectation confirmation. Conclusion: Individual expectations that are confirmed through the use of the app increase individual satisfaction and perceived health awareness. The high privacy security and quality of the application system in accordance with individual expectations and perceptions provide expectations for individuals to continue using the app. The accurate health information provided by the app also creates individual expectations to continue using the app.
Analisis Manajemen Penyelenggaraan Makanan di Instalasi Gizi RSUD Kardinah Tegal Khasanah, Arini Noor
Journal of Health Management Research Vol 3 No 2 (2024): Journal of Health Management Research
Publisher : Bagian Penelitian & Pengabdian Masyarakat STIKES Adi Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37036/jhmr.v3i2.449

Abstract

Background: Food is a source of energy which is processed and metabolized into energy. People who are sick need adequate food according to their needs and illness. Serving nutritious food is something that needs attention to support patient health. The need to understand the food delivery system in a hospital can provide an overview of how food is processed according to standards. Objective: Explain the food management system in the nutrition installation at Kardinah Hospital, Tegal. Methods: This article is a type of qualitative research that provides a description of the hospital food delivery process. Sources of data obtained from primary data in the form of interviews and secondary data in the form of documentation and work records. Results: The form of food delivery at Kardinah Hospital is a form of self-management where the process is managed by the hospital. The process flow is menu planning made by a nutritionist according to the budget and needs; procurement and ordering of materials ordered directly to partners, storage of food ingredients according to class and temperature; preparation of foodstuffs and tools; food processing according to standard; presentation and distribution with centralized and decentralized systems. Conclusion: Food management at Kardinah Hospital has met standards in several processes.
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pasien Di Puskesmas Simolawang Surabaya Muhajir, Achmad; Haniwijaya, Silvia; Andriani, Dewi
Journal of Health Management Research Vol 4 No 1 (2025): Journal of Health Management Research
Publisher : Bagian Penelitian & Pengabdian Masyarakat STIKES Adi Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37036/jhmr.v4i1.568

Abstract

Background: Based on the results of observations, we found that there were complaints or patient dissatisfaction regarding medical services, namely patient registration queues, pharmacy services, waiting times for medicines at the Simolawang Surabaya Community Health Center. Aims: The objective of this research is to identify patient satisfaction with the quality of service at the Simolawang Surabaya Community Health Center. Methods: This research uses quantitative methods with a cross-sectional research design. With a sample of 55 respondents, sampling using Simple Random Sampling. Results: The research results show that there is a significant influence between service quality and patient satisfaction, the significance value is very low (0.000). Shows that there is a significant influence between service quality on patient satisfaction. The quality of service at the Simolawang Surabaya Community Health Center can be considered very effective in creating high satisfaction among patients who utilize the facilities and services at the Simolawang Surabaya Community Health Center. Conclusion: Based on this, effectiveness measurements are carried out through patient satisfaction surveys and service quality assessments. This approach not only produces high levels of satisfaction, but also reflects ongoing efforts to improve the quality of health services for the community.
Pengaruh Persepsi Edukasi Kesehatan Terhadap Motivasi Perubahan Perilaku Pasien Rumah Sakit Tipe B Surabaya Radjak, Nur Afni Rafidah; Mamesah, Marline Merke; Putri, Linta Meyla
Journal of Health Management Research Vol 4 No 1 (2025): Journal of Health Management Research
Publisher : Bagian Penelitian & Pengabdian Masyarakat STIKES Adi Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37036/jhmr.v4i1.563

Abstract

Background: As an effort by the hospital to carry out promotive, preventive, rehabilitative and palliative efforts to empower patients, Hospital Health Promotion (PKRS) is needed. To achieve this success, media is needed for communication. One of the communication media is Instagram social media. Adi Husada Undaan Wetan Hospital has an Instagram with 20 thousand followers in July 2024 and 1,253 content uploads containing health information and education. Aims: This study aims to determine the effect of Hospital Health Promotion (PKRS) on Motivation for Changing Customer Behavior at the Dental Polyclinic of Adi Husada Hospital, Undaan Wetan, Surabaya. Methods: This study uses data collection techniques through questionnaires with a cross-sectional design, a sample of 73 people. Results: The majority of respondents were aged 18-25 years (36%) and 31-45 years (41%), with the majority of education being college (60%), the majority of occupations being private employees (56%), the majority of incomes > Rp4,525,479 (30%) and the social media used to view health education information Instagram (93%). There is a significant influence between perception and motivation with a sig value of 0.00 <0.05 and has a positive influence (55.9%). Conclusion: In this study, there was a significant influence between respondents' perceptions when viewing social media on the motivation to change customer behavior at Adi Husada Undaan Wetan Hospital, Surabaya.
Hubungan Antara Faktor Penghambat Dengan Penerapan Manajemen Keselamatan Kerja Di Rumah Sakit X Prasetia, Aisya Amalia Putri; Kurniawan, Afif; Tjokro, Silvia Haniwijaya; Fajriyah, Novita
Journal of Health Management Research Vol 4 No 1 (2025): Journal of Health Management Research
Publisher : Bagian Penelitian & Pengabdian Masyarakat STIKES Adi Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37036/jhmr.v4i1.571

Abstract

Background: Work safety in hospitals is still a problem. With so many dangers occurring, efforts need to be made to reduce or even eliminate hazard controls. For hospital accreditation, work safety must be managed well. Aims: The aim of this research is to reduce inhibiting factors in the implementation of this system so that hospitals can be managed well. Methods: This research design is quantitative with the Cross Sectional method, the research sample consists of 44 respondents. Results: Fisher’s test results show that there is no correlation between K3 and work capacity, workload and work environment. The majority of female respondents in hospital x (66%), had a bachelor;s degree (66%), and had worked for more than 5 years (55%). Conclusion: There is no significant relationship between work capacity, workload, work environment and work safety in hospital x.
Faktor Yang Mempengaruhi Kepatuhan Perawat Dalam Kelengkapan Pengisian Berkas Rekam Medis Di RS X Anugraini, Sulfianti Dewi; Kurniawan, Afif; Wijaya, Hermanto
Journal of Health Management Research Vol 4 No 1 (2025): Journal of Health Management Research
Publisher : Bagian Penelitian & Pengabdian Masyarakat STIKES Adi Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37036/jhmr.v4i1.572

Abstract

Background: According to Minister of Health Regulation no. 30 of 2019, a hospital is a health service institution that provides inpatient, outpatient and emergency care. The growth of the middle class population in Indonesia increases the need for health services, as well as triggering competition between hospitals at home and abroad. The quality of hospital services is greatly influenced by the performance of medical personnel, infrastructure and efficient work systems. Complete medical records and stored for at least five years for document ownership and patient identification. Aims: This study used a cross-sectional design to investigate the factors that influence nurses' compliance in filling out medical record files (BRM) at Hospital X Surabaya. By creating hypotheses and research questions, finding research variables, determining research subjects, taking measurements, and analyzing data. Results: Logistic regression test, category 1 shows a high value, the extrinsic value has a significant value of 0.215, with a value of Exp(B) = 4.925, and a value of 0.215 is greater than 0.05. So the results obtained are extrinsic values ​​that do not affect nurses' compliance when they fill out medical records. The logistic regression test shows that Category 1 shows a high value, and the intrinsic value variable shows a significant value of 0.215. The conclusion of this research is that nurses' compliance is not directly related to the completeness of BRM filling, although BRM completeness is still important for providing effective care and as a source of information for hospital management
Evaluasi Kepuasan Pengguna RME di RS Rumah Sakit X Dengan Metode End User Computing Satisfaction Saputra, Muhammad Ganda; Munaa, Nihayatul; Purwanta, Silvia Adien
Journal of Health Management Research Vol 4 No 1 (2025): Journal of Health Management Research
Publisher : Bagian Penelitian & Pengabdian Masyarakat STIKES Adi Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37036/jhmr.v4i1.580

Abstract

Berdasarkan hasil wawancara menyatakan bahwa kepuasan terhadap rekam medis elektronik di Rumah Sakit X ini belum pernah dievaluasi sehingga kami tidak mengetahui seberapa puas pengguna terhadap rekam medis elektronik yang digunakan. Evaluasi perlu dilakukan terhadap sistem yang telah berjalan untuk mengetahui aspek positif yang mendorong penggunaan sistem dan mengidentifikasi faktor yang menimbulkan hambatan.Tujuan penelitian ini adalah untuk mengevaluasi kepuasan pengguna terhadap Rekam Medis Elektronik di Rumah Sakit X dengan metode EUCS (End User Computing Statisfaction).Penelitian ini menggunakan metode deskriptif dengan pendekatan kuantitatif. Teknik pengambilan sampel dilakukan dengan menggunakan Random Sampling. Analisis data dilakukan melalui beberapa tahapan yaitu editing, tabulasi, interpretasi data, scoring dan disajikan dalam bentuk tabel.Hasil penelitian menunjukkan bahwa dimensi isi (Content) dan dimensi keakuratan (acuraccy) mempunyai nilai tertinggi yaitu 100%, tampilan (format) 96,2%, dan ketepatan waktu (timeliness) 97,5%, dan kemudahan penggunaan (ease of use) 97,5%. Skor pada dimensi ini termasuk dalam kategori pengguna merasa puas dengan kondisi rekam medis elektronik saat ini.kesimpulan menunjukkan bahwa evaluasi kepuasan pengguna terhadap sistem rekam medis elektronik di Rumah Sakit X dalam dimensi isi (Content), keakuratan (Acuraccy), tampilan (Format), ketepatan waktu (Timeliness), dan kemudahan penggunaan (Ease for Use) adalah pengguna merasa puas terhadap sistem rekam medis elektronik pada rumah sakit.
Analisis Waktu Tunggu Resep Obat Instalasi Farmasi Di Rumah Sakit X Surabaya Paramitha, Gladysia Kirana; Wiaya, Hermanto; Putri, Linta Meyla; Setiawan, Liman
Journal of Health Management Research Vol 4 No 1 (2025): Journal of Health Management Research
Publisher : Bagian Penelitian & Pengabdian Masyarakat STIKES Adi Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37036/jhmr.v4i1.564

Abstract

Background: Waiting time is the length of time starting from when the patient submits a prescription until receiving the medicine according to the time limit, which is <30 minutes for non-compound prescriptions and <60 minutes for compound prescriptions. AIMS: The purpose of this study was to analyze the length of waiting time for drug prescriptions in the pharmacy installation at Hospital X Method: The method used is a descriptive analytical method to describe the reality that occurs with the variables studied and analyzed statistically. Results: Based on the results of the study, Hospital X has not reached the waiting time standard. The average waiting time for drug prescriptions in JKN patients is 64 minutes 70 seconds for compound prescriptions and 51 minutes 59 seconds for non-compound prescriptions. The constraints that occur regarding the hospital pharmacy computer system are computer system errors, especially the national BPJS error system. Because 70% of patients at Hospital X Surabaya are almost all BPJS patients. And there is no specific measurement regarding the speed and number of prescription targets to determine the speed of each employee in serving drug prescriptions. Conclusion: It is expected that hospitals will implement a target ratio of drugs that must be served by each employee to measure the extent to which pharmaceutical services can meet the target or standard for optimal drug administration for patients and can help the evaluation process of the length of waiting time for drug prescriptions.

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