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Jurnal Riset Manajemen
Published by INSTITUT TEKNOLOGI DAN BISNIS SEMARANG
ISSN : 29856221     EISSN : 29857627     DOI : 10.54066
Core Subject : Science,
Decision Sciences, Operations Research & Management
Manajemen Sumberdaya Manusia , Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sektor Publik, Manajemen Operasional, Manajemen Rantai Pasokan, Corporate Governance, Etika Bisnis, Akuntansi Manajemen dan Pasar Modal dan Investasi.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 326 Documents
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Pengaruh Penerapan Prinsip ESG dan Green Invesment terhadap Nilai Perusahaan Perbankan yang Terdaftar di BEI Tahun 2022-2025 Maulida Asnawati Rohmadina; Bintis Tianatud Diniati; Alfianis Setiyaning Nur Rohma; Intan Adilia Putri; Rizqy Mufida
JURNAL RISET MANAJEMEN (JURMA) Vol 4 No 2 (2026): June: JURNAL RISET MANAJEMEN (JURMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v4i2.4171

Abstract

The development of sustainability concepts in the banking sector has encouraged companies to implement Environmental, Social, and Governance (ESG) principles and develop Green Investment initiatives as part of their long-term business strategies. This study aims to examine the effect of ESG implementation and Green Investment on the firm value of banking companies listed on the Indonesia Stock Exchange during the 2022–2025 period. The research employed a quantitative approach using panel data regression analysis. Model selection was conducted through the Chow, Hausman, and Lagrange Multiplier tests, which indicated that the Random Effect Model (REM) was the most appropriate model for the analysis. The results reveal that ESG has a positive and significant effect on firm value, indicating that better implementation of Environmental, Social, and Governance practices enhances a company's value in the perception of investors and the market. Conversely, Green Investment has a negative and significant effect on firm value. This finding suggests that Green Investment is still perceived as a costly activity and has not yet generated direct economic benefits in the short term. Simultaneously, ESG and Green Investment significantly influence firm value, with the model explaining 35.1% of the variation in firm value. The findings imply that banking companies should continuously improve the quality of ESG implementation and optimize the management of Green Investments to create greater firm value and support long-term business sustainability.
Pengaruh Digital Service Quality, Kompetensi Pegawai, dan Budaya Pelayanan terhadap Kepuasan Masyarakat pada Mall Pelayanan Publik DPMPTSP Kabupaten Brebes Jaenal Untung; Hendri Sucipto; Slamet Bambang Riono; Dumadi Dumadi
JURNAL RISET MANAJEMEN (JURMA) Vol 4 No 2 (2026): June: JURNAL RISET MANAJEMEN (JURMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v4i2.4172

Abstract

This study aims: 1) To determine and analyze the influence of Digital Service Quality on public satisfaction 2) To determine and analyze the influence of Employee Competence on public satisfaction 3) To determine and analyze the influence of Service Culture on public satisfaction 4) To determine and analyze the influence of Digital Service Quality, Employee Competence, and Service Culture simultaneously on public satisfaction. The type of research used in this study is a quantitative approach, this study has a population of 7076 with a sample of 99 respondents. Based on the analysis and discussion, it can be concluded that H1: Digital Service Quality has a positive and significant effect on Public Satisfaction at the DPMPTSP Public Service Mall in Brebes Regency with a t-count of 2.257 > 1.984 and significant, H2: Employee Competence has no effect and is not significant on Public Satisfaction at the DPMPTSP Public Service Mall in Brebes Regency with a t-count of 0.569 < 1.984 and a significant value of 0.571 > 0.05, H3: Service Culture has a positive and significant effect on Public Satisfaction at the DPMPTSP Public Service Mall in Brebes Regency with a t-count of 3.391 > 1.984 and significant, H4: Digital Service Quality, Employee Competence, and Service Culture simultaneously have a positive and significant effect on Public Satisfaction with an F-count of > F-table (8.350 > 2.696) and a significant value of 0.000 < 0.05. The coefficient of determination (Adjusted R Square) is 0.612, meaning that the variables Digital Service Quality, Employee Competence, and Service Culture collectively influence customer satisfaction by 61.2%.
Pengaruh Penilaian Kinerja terhadap Pengembangan Karir Karyawan Atina Nabila Ahmad; Didit Darmawan; Rahayu Mardikaningsih
JURNAL RISET MANAJEMEN (JURMA) Vol 4 No 2 (2026): June: JURNAL RISET MANAJEMEN (JURMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v4i2.4226

Abstract

The increasingly dynamic organizational environment demands strategic human resource management to maintain competitiveness and achieve organizational goals. Performance appraisal serves not only as an evaluation tool but also as the basis for decision-making regarding employee career development. This study aims to analyze the impact of performance appraisal on career development based on various empirical research findings. The method used is a Systematic Literature Review (SLR) with the PRISMA framework and a descriptive-qualitative approach. Data were obtained from scientific articles on Google Scholar, Garuda, and ScienceDirect containing quantitative studies from the 2022–2026 period. The data were then analyzed using narrative synthesis to identify patterns of relationships between performance appraisal and career development. The results of the study indicate that performance appraisal has a positive and significant effect on employee career development. An objective, transparent, and measurable appraisal system helps organizations identify employee potential, enhance competencies, determine training needs, and support promotions and career opportunities. These findings align with Performance Management Theory, Human Capital Theory, Goal-Setting Theory, and Expectancy Theory. Therefore, the integration of performance appraisal and career development is a key strategy in building a competent, productive, and sustainable workforce.
Pengaruh Profitabilitas terhadap Nilai Perusahaan dengan Kebijakan Hutang sebagai Variabel Moderasi pada Perusahaan Manufaktur di LQ45 Tahun 2023-2025 Rizza Tiaratu; Anisa Sal Sabilla Putri; Indi Salwa Zahrina; Dwi Batrisya Cahaya; Erika Dwi Maretya Nur Utami; Achmad Miftachul Huda
JURNAL RISET MANAJEMEN (JURMA) Vol 4 No 2 (2026): June: JURNAL RISET MANAJEMEN (JURMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v4i2.4228

Abstract

This study examines how profitability affects company value among manufacturing firms included in the LQ45 index during the 2023–2025 period, with debt policy serving as a moderating variable. Increasing business competition encourages companies to improve their financial performance and market value to attract investors and maintain long-term sustainability. A quantitative research approach with a causal research design was employed to analyze the relationship between the variables. The study used secondary data obtained from audited annual financial statements published on the Indonesia Stock Exchange. Data analysis was conducted using Moderated Regression Analysis (MRA) with the assistance of SPSS version 26. The results indicate that profitability has a significant positive effect on firm value, suggesting that higher profitability enhances investor confidence and contributes to higher market valuations. Furthermore, debt policy significantly moderates the relationship between profitability and firm value by strengthening the influence of profitability. The coefficient of determination increased from below thirteen percent to more than sixty-three percent after including the moderating variable. These findings demonstrate that effective debt management combined with strong profitability contributes to higher firm value and supports sustainable corporate growth and long-term investor confidence.
Pengaruh Beban Kerja dan Benefit Kerja terhadap Kinerja Karyawan dengan Motivasi Kerja sebagai Variabel Mediasi pada Pt. Wom Finance Tbk Regional Jabodebek Asep Hidayatuloh; Adrie Frans Assa
JURNAL RISET MANAJEMEN (JURMA) Vol 4 No 2 (2026): June: JURNAL RISET MANAJEMEN (JURMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v4i2.3984

Abstract

This study aims to analyze the effect of workload and work benefits on employee performance, with work motivation serving as a mediating variable at PT. WOM Finance Tbk Regional Jabodebek. This study employed a quantitative approach, with data collected through questionnaires distributed to 162 employees selected using a saturated sampling technique. Data analysis was conducted using the Partial Least Squares (PLS) method with the assistance of SmartPLS 4 software to examine the relationships among variables. The results indicate that workload has a significant effect on employee performance but does not significantly affect work motivation. Meanwhile, work benefits have a significant effect on work motivation but do not directly and significantly affect employee performance. Work motivation was found to have a significant effect on employee performance. In addition, work motivation was unable to mediate the effect of workload on employee performance but was able to mediate the effect of work benefits on employee performance. These findings suggest that improving work benefits and work motivation are important factors in supporting more optimal and sustainable improvements in employee performance at PT. WOM Finance Tbk Regional Jabodebek.
Dinamika Konflik Sosial dalam Penertiban Pedagang Kaki Lima di Kawasan Perkotaan Cece Cece
JURNAL RISET MANAJEMEN (JURMA) Vol 4 No 2 (2026): June: JURNAL RISET MANAJEMEN (JURMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v4i2.4140

Abstract

The presence of street vendors in urban areas is a social phenomenon that is inseparable from the economic dynamics of urban communities. On the one hand, street vendors provide an alternative source of livelihood for people in the informal sector; on the other hand, their presence is often seen as disrupting public order, urban aesthetics, and the function of public spaces. This situation gives rise to social conflict between local governments—as the authorities responsible for urban planning—and street vendors who are defending their economic space. This study aims to analyze the dynamics of social conflict in the process of regulating street vendors in urban areas and to identify the factors influencing the emergence of public resistance to regulation policies. The study employs a qualitative approach using descriptive methods. Data were collected through observation, interviews, and document analysis. The research findings indicate that social conflicts arising from street vendor regulation are influenced by conflicting interests between the government and vendors, poor policy communication, limited relocation space, and economic factors affecting urban communities. Repressive enforcement measures tend to provoke social resistance, whereas dialogic and participatory approaches are more effective in reducing conflict. This study emphasizes that the management of street vendors cannot be understood solely as a matter of urban order, but also involves aspects of social justice and the community’s right to sustain their economic livelihoods.
Pengaruh Store Layout dan Store Atmosphere terhadap Purchase Intention Gen Z pada Ritel Modern di Malang Andreas Hadirianto; Santi Widyaningrum; I Gusti Ngurah Agung Arya Bhakta Narayana; Sahala Manalu; Catharina Aprilia Hellyani
JURNAL RISET MANAJEMEN (JURMA) Vol 4 No 2 (2026): June: JURNAL RISET MANAJEMEN (JURMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v4i2.4187

Abstract

Modern retail competition increasingly depends on the ability of stores to create efficient, comfortable, and memorable shopping experiences for Generation Z consumers. This study aims to examine the effects of Store Layout and Store Atmosphere on Purchase Intention in modern retail stores in Malang City. A quantitative associative design was employed using survey data from 123 Generation Z respondents selected through purposive sampling. The data were analyzed using validity and reliability tests, classical assumption tests, and multiple linear regression with IBM SPSS Statistics 26. The results show that Store Layout has a positive and significant effect on Purchase Intention (t = 2.051; Sig. = 0.042), and Store Atmosphere also has a positive and significant effect (t = 2.460; Sig. = 0.015). Simultaneously, both variables significantly affect Purchase Intention (F = 10.570; Sig. < 0.001), although the adjusted coefficient of determination is modest (Adjusted R2 = 0.136). The findings imply that retailers should integrate functional layout design with sensory atmosphere management to strengthen Generation Z consumers’ intention to purchase.
Analisis Fungsi Manajemen Badan Usaha Milik Desa (BUMDES) dalam Meningkatkan Pendapatan Asli Desa di Desa Saneo Kecamatan Woja Kabupaten Dompu Andria Andria; Ega Saiful Subhan; Desi Rubiyanti
JURNAL RISET MANAJEMEN (JURMA) Vol 4 No 1 (2026): March: JURNAL RISET MANAJEMEN (JURMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v4i1.4403

Abstract

This study aims to analyze the implementation of management functions of Village-Owned Enterprises (BUMDes) in increasing Village Original Revenue (PADes) in Saneo Village, Woja District, Dompu Regency. A qualitative descriptive approach was employed using interviews, observations, and documentation as data collection techniques. The informants consisted of village government officials, BUMDes managers, and community members. Data were analyzed using the Miles and Huberman model, including data reduction, data display, and conclusion drawing. The findings reveal that management functions, namely planning, organizing, actuating, and controlling, have been implemented in BUMDes management, although not yet optimally. Supporting factors include village government support, initial capital availability, management commitment, and community participation. Meanwhile, inhibiting factors include limited human resources, weak supervision systems, dependence on village funds, and limited market access. BUMDes has contributed to Village Original Revenue and supported village fiscal independence, although its contribution remains relatively limited. Therefore, strengthening managerial capacity, improving management quality, and developing more innovative business units are necessary to enhance the sustainable contribution of BUMDes to Village Original Revenue.
Pengaruh Strategi Promosi, Persepsi Risiko, dan Persepsi Harga Jual Kembali Terhadap Minat Berinvestasi Emas pada PT Pegadaian Cabang Dompu Widia Ningsih; Yeye Suhaety; Lilis Marlina
JURNAL RISET MANAJEMEN (JURMA) Vol 4 No 1 (2026): March: JURNAL RISET MANAJEMEN (JURMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v4i1.4404

Abstract

This study examines the partial and simultaneous effects of promotional strategies, risk perception, and resale price perception on public interest in gold investment at PT Pegadaian Dompu Branch. The research employed a quantitative explanatory approach involving 96 respondents selected from a population of 50,000 customers using purposive sampling. Data were collected through a structured questionnaire based on a five-point Likert scale and analyzed using multiple linear regression with SPSS version 26. The findings reveal that promotional strategies have a positive and significant influence on public interest in gold investment, indicating that effective promotional activities encourage customers to invest. Risk perception also shows a positive and significant effect, suggesting that customers with better understanding and management of investment risks are more inclined to invest in gold. In addition, resale price perception positively and significantly affects investment interest, reflecting the importance of customers' confidence in obtaining favorable resale values. Simultaneous testing using the F-test confirms that the three independent variables jointly have a significant effect on public interest in gold investment. The coefficient of determination shows an Adjusted R Square value of 33.9%, meaning that promotional strategies, risk perception, and resale price perception explain 33.9% of the variation in investment interest, while the remaining 66.1% is influenced by other factors not included in this research model.
Analisis Penentuan Harga Jual Kompetitif Kue Tar Berbasis Full-Costing Afriani Afriani; Irwansyah Irwansyah; Rizky Ramadhan
JURNAL RISET MANAJEMEN (JURMA) Vol 4 No 1 (2026): March: JURNAL RISET MANAJEMEN (JURMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v4i1.4410

Abstract

Penelitian kualitatif deskriptif ini bertujuan untuk menganalisis penentuan harga pokok produksi (HPP) dan harga jual kompetitif kue tar menggunakan metode Full Costing pada Toko Kue Hum’aisyah Cake di Kabupaten Dompu, Nusa Tenggara Barat. Data primer diperoleh melalui observasi dan wawancara langsung, sedangkan data sekunder bersumber dari laporan keuangan usaha. Hasil penelitian menunjukkan bahwa metode Full Costing menghasilkan perhitungan HPP yang lebih akurat dibandingkan metode sederhana yang diterapkan perusahaan selama ini. Total biaya produksi dengan metode sederhana tercatat sebesar Rp55.100.250 (Rp185.000/unit), sedangkan metode Full Costing menghasilkan Rp57.395.250 (Rp195.000/unit). Terdapat selisih sebesar Rp2.295.000 secara total atau Rp10.000 per unit. Selisih ini terjadi karena metode sederhana milik perusahaan belum memperhitungkan seluruh unsur biaya produksi, khususnya biaya overhead pabrik secara rinci.

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