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Jurnal Riset Manajemen
Published by INSTITUT TEKNOLOGI DAN BISNIS SEMARANG
ISSN : 29856221     EISSN : 29857627     DOI : 10.54066
Core Subject : Science,
Decision Sciences, Operations Research & Management
Manajemen Sumberdaya Manusia , Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sektor Publik, Manajemen Operasional, Manajemen Rantai Pasokan, Corporate Governance, Etika Bisnis, Akuntansi Manajemen dan Pasar Modal dan Investasi.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 360 Documents
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Pengaruh Employer Branding, Lingkungan Kerja, dan Kompensasi terhadap Retensi Karyawan pada Pt Timbul Mandiri Jaya Boyolali Kurniawan Wahyu Saputra; Unna Ria Safitri; Alean Kistiani H. S.
JURNAL RISET MANAJEMEN (JURMA) Vol 4 No 3 (2026): September: JURNAL RISET MANAJEMEN (JURMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v4i3.4670

Abstract

This study aims to analyze and prove the influence of employer branding, work environment, and compensation on employee retention at PT Timbul Mandiri Jaya Boyolali. The research applies a quantitative approach with a causal-explanatory design. The population comprises all 60 active employees of the company, and the entire population was used as the sample through a saturated sampling technique. Primary data were collected through a structured questionnaire measured on a five-point Likert scale, while secondary data were obtained from journals, books, and prior research relevant to human resource management. The data analysis techniques applied include instrument validity and reliability tests, classical assumption tests, multiple linear regression analysis, and hypothesis testing through the t-test, F-test, and the coefficient of determination. The results show that, partially, employer branding and work environment have no significant effect on employee retention, whereas compensation has a positive and significant effect on employee retention. Simultaneously, employer branding, work environment, and compensation together have a significant effect on employee retention, with an adjusted R square of 36.5 percent. These findings imply that compensation is the dominant factor driving retention at PT Timbul Mandiri Jaya, while employer branding and a conducive work environment remain necessary complementary conditions rather than standalone determinants. Management is advised to maintain a fair and competitive compensation system while continuing to strengthen the company's image and workplace conditions to support long-term employee retention.
Minat Investasi Emas Digital Mahasiswa Ekonomi Syariah UNIA Prenduan: Peran Literasi Keuangan Syariah dan Akses Digital Yudit Audiland; Mashuri Toha
JURNAL RISET MANAJEMEN (JURMA) Vol 4 No 3 (2026): September: JURNAL RISET MANAJEMEN (JURMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v4i3.4680

Abstract

 This study examines the interest in digital gold investment among Islamic Economics students at Al-Amien Prenduan University, viewed through the lens of Islamic financial literacy and digital access. The development of financial technology has made investment inc Program Studi Ekonomi Syariah, Fakultas Ekonomi dan Bisnis Islam reasingly accessible—including to students—yet interest in digital gold investment remains low. This study aims to: (1) describe students' understanding of Islamic financial literacy regarding digital gold investment; (2) explain students' perceptions of the ease and barriers of digital access; and (3) analyze the role of both factors in shaping investment interest. A descriptive qualitative approach was adopted with data collected through in-depth interviews, observation, and documentation involving eight purposively selected informants. Data analysis employed reduction, presentation, and conclusion-drawing techniques, with validity ensured through source, technique, and time triangulation. Findings indicate that students possess good normative understanding of Islamic financial principles, yet remain limited to classical qabdh haqiqi (physical delivery) concepts, creating consistent doubt about digital gold legitimacy despite DSN-MUI Fatwa No. 77/2010 legitimizing qabdh hukmi (legal ownership transfer). Although digital ease receives positive responses, it fails to build confidence. Investment interest forms through the interaction of three dynamic elements: digital access and social influence as initial triggers, then contemporary Islamic financial literacy as a final filter. Increasing digital gold investment interest requires not only expanding technological access, but primarily synchronizing Islamic academic curricula with national digital economic regulations.
Pengaruh Digital Leadership dan Kepuasan Kerja terhadap Komitmen Organisasi Karyawan PT Tiga Serangkai Pustaka Mandiri Amanda Intan Nur Aini; Taufiq Nur Muftiyanto; Nur Hadi
JURNAL RISET MANAJEMEN (JURMA) Vol 4 No 3 (2026): September: JURNAL RISET MANAJEMEN (JURMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v4i3.4697

Abstract

PT Tiga Serangkai Pustaka Mandiri serves as the research locus for this study, which aims to analyze the influence of digital leadership and job satisfaction on employees' organizational commitment. An explanatory quantitative approach was chosen as the research method, with primary data collected through a Likert-scale questionnaire involving 66 respondents as the sample. SPSS version 25 software was used for data processing and analysis. All questionnaire items were declared valid and reliable based on instrument testing results. Classical assumption tests confirmed that the data were normally distributed and free from multicollinearity and heteroscedasticity issues. Organizational commitment is positively and significantly influenced by digital leadership and job satisfaction, both partially and simultaneously, as shown by multiple linear regression analysis. The adjusted coefficient of determination (Adjusted R²) value of 78.3% indicates that the two independent variables can explain the variation in organizational commitment, while the remaining 21.7% is influenced by other factors not examined in this research model. These findings emphasize the importance for management to continuously develop digital leadership competencies and maintain employee well-being in order to sustain high levels of organizational commitment.
Pengaruh Work-Life Balance, Motivasi Kerja, dan Kepuasan Kerja terhadap Kinerja Pegawai pada Dinas Perhubungan Kabupaten Boyolali Kurniawan Arief Ichsanuddin; Unna Ria Safitri; Hari Purwanto; Donna Setiawati
JURNAL RISET MANAJEMEN (JURMA) Vol 4 No 3 (2026): September: JURNAL RISET MANAJEMEN (JURMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v4i3.4698

Abstract

Employee performance is a crucial factor in determining the effectiveness of public services. This study aims to evaluate the influence of work-life balance, work motivation, and job satisfaction on employee performance at the Boyolali Regency Transportation Agency. The research employed a quantitative approach involving 60 employees as respondents. Data were collected through questionnaires and analyzed using multiple linear regression with the assistance of SPSS version 26. The results show that work-life balance does not have a significant effect on employee performance, whereas work motivation and job satisfaction have positive and significant effects. Simultaneously, the three variables have a positive and significant effect on employee performance. The coefficient of determination (R²) of 68.4% indicates that work-life balance, work motivation, and job satisfaction explain 68.4% of the variation in employee performance, while the remaining 31.6% is influenced by other factors outside the study. These findings indicate that strengthening employee motivation, improving job satisfaction, and maintaining an appropriate balance between work and personal life remain important efforts to support higher employee productivity and more effective public service performance.
Analisis Pengaruh Peningkatan Responsivitas, Efektivitas, dan Efisiensi Kinerja Karyawan terhadap Penanganan Keluhan Pelanggan Perumda Air Minum Tirta Ampera Kec. Musuk Kab. Boyolali Wildan Zakariya Novanto; Hari Purwanto; Unna Ria Safitri
JURNAL RISET MANAJEMEN (JURMA) Vol 4 No 3 (2026): September: JURNAL RISET MANAJEMEN (JURMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v4i3.4708

Abstract

One of the most important metrics for assessing a regional water supply company's service quality is how well it handles customer complaints. The effectiveness of complaint handling is influenced by several aspects of employee performance, including responsiveness, effectiveness, and efficiency. The purpose of this study is to examine how employee effectiveness, efficiency, and responsiveness affect customer complaint handling at PERUMDA Air Minum Tirta Ampera, Musuk District, Boyolali Regency. This research employed a quantitative approach using a survey method. Data were collected through questionnaires distributed to customers who met the research criteria. Multiple linear regression analysis, validity testing, reliability testing, classical assumption testing, partial (t) test, simultaneous (F) test, and the coefficient of determination (R2) were all performed on the data with the aid of SPSS. The results of the analysis provide an overview of the relationship between employee responsiveness, effectiveness, and efficiency and customer complaint handling, as well as the contribution of each independent variable in explaining the quality of customer complaint handling. The findings are expected to provide valuable input for PERUMDA Air Minum Tirta Ampera, Musuk District, Boyolali Regency, in improving service quality through strengthening employee responsiveness, effectiveness, and efficiency
Pengaruh Pelatihan terhadap Kinerja dengan Pengalaman Kerja sebagai Mediasi pada Pegawai Rumah Sakit Umum Daerah Kabupaten Rokan Hulu Firola Pratiwi; Seprini Seprini; Andi Afrizal
JURNAL RISET MANAJEMEN (JURMA) Vol 4 No 3 (2026): September: JURNAL RISET MANAJEMEN (JURMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v4i3.4727

Abstract

This study's main goal is to investigate how training affects employee performance in the context of the Rokan Hulu Regency Regional General Hospital (RSUD), with work experience serving as a mediating variable in this relationship. The study applies a quantitative approach using a survey method to obtain relevant data from the research participants. A census sampling technique was employed, involving all 75 employees as the research sample so that the entire population could be represented in the analysis. The collected data were processed using the Partial Least Squares-Structural Equation Modeling (PLS-SEM) approach with the assistance of the SmartPLS software program. The results indicate that training has a positive role in improving employee performance. In addition to its direct effect, training also contributes to employee performance through an indirect mechanism in which work experience functions as a mediating variable. These findings support the conclusion that the effectiveness of training in improving employee performance can be strengthened when employees possess and continuously accumulate adequate work experience. Therefore, training and work experience should be considered complementary factors in efforts to enhance employee performance at the Rokan Hulu Regency Regional General Hospital.
Pengaruh Penggunaan Shopee Paylater, Literasi Keuangan, dan Impulsive Buying terhadap Pengelolaan Keuangan Mahasiswa: Studi Kasus pada Pengguna Shopee Paylater di 5 Perguruan Tinggi Kota Serang Ratih Kemala Dewi; Iis Nurasiah; Risma Eka Desiyani
JURNAL RISET MANAJEMEN (JURMA) Vol 4 No 3 (2026): September: JURNAL RISET MANAJEMEN (JURMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v4i3.4736

Abstract

The development of financial technology has made Buy Now Pay Later (BNPL) services, such as Shopee PayLater, increasingly popular among university students. The convenience offered by Shopee PayLater can influence students' financial behavior, including how they manage their. Therefore, this study was conducted to identify the factors affecting the financial management of students who use Shopee PayLater. This study aims to determine whether Shopee PayLater use, financial literacy, and impulsive buying influence the financial management of students at five universities in Serang City. This study employed a quantitative method with a causal associative approach. The population consisted of 86.020 active university students in Serang City, with a sample of 100 respondents selected using the Slovin formula and purposive sampling technique. Data were collected through a Likert-scale questionnaire and analyzed using validity, reliability, classical assumption, multiple linear regression, correlation coefficient, t-test, f-test, and coefficient of determination analyses with the assistance of IBM SPSS Statistics version 31. The results showed that Shopee PayLater use, financial literacy, and impulsive buying simultaneously affected students' financial management, with an f-value of 33,411, which was greater than the f-table value of 2,700, and a significance value of p < 0,001. The Adjusted R Square value was 0,511, indicating that the three independent variables explained 51,1% of the variance in students' financial management. Based on the findings, it can be i concluded that Shopee PayLater use, financial literacy, and impulsive buying simultaneously have a significant effect on the financial management of students who use Shopee PayLater at five universities in Serang City.
Analisis Efisiensi Pengendalian Persediaan Bahan Baku Menggunakan Pendekatan Economic Order Quantity dan Just-In-Time di UMKM Catering Dapur Bude Aisyah Tamala Nasution; Neneng Miskiyah; Yesita Astarina
JURNAL RISET MANAJEMEN (JURMA) Vol 4 No 3 (2026): September: JURNAL RISET MANAJEMEN (JURMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v4i3.4741

Abstract

Suboptimal inventory control can lead to excess inventory and stockouts. Excess inventory results in higher inventory costs, while stockouts disrupt the smooth flow of production. This study seeks to compare and evaluate the EOQ and JIT methods to determine the most efficient inventory control for catering MSMEs. This study employs a descriptive method with a quantitative approach, the data analyzed were obtained from two sources primary and secondary data. Based on the analysis results, the EOQ method was found to result in total inventory costs of Rp 80.227 with an avarege of 5,55 orders per year, while the JIT method resulted in total inventory costs of Rp 105.262 with an avarege of 35.22 orders per year. The difference in total inventory costs indicates that the EOQ method results in lower inventory costs by a margin of Rp 25.035 compared to the JIT method using the EOQ method yields savings of 23.78%. these findings indicate that the EOQ method is capable of optimizing inventory costs by determining the economically optimal order quantity, whereas JIT focuses more on how frequently orders are placed according to production needs to ensure the smooth operation of production activities. The implications suggest that catering SMEs can use the EOQ method if their primary focus is inventory cost efficiency, whereas the JIT method can be considered if the priority is maintaining the availability of raw materials.
Pengaruh Kualitas Pelayanan, Kompetensi, Kinerja Karyawan dan Disiplin Kerja terhadap Kepuasan Konsumen Alfamart di Kecamatan Wanasari, Kabupaten Brebes Sifta Airul Anisah; Nur Khojin; Akbar NPD Wahana; Hendri Sucipto; Slamet Bambang Riono
JURNAL RISET MANAJEMEN (JURMA) Vol 4 No 3 (2026): September: JURNAL RISET MANAJEMEN (JURMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v4i3.4770

Abstract

This study aims to examine the contribution of service quality, competence, employee performance, and work discipline to consumer satisfaction. The research employed a quantitative approach involving 400 respondents selected through purposive and accidental sampling techniques. The data were tested using validity and reliability tests, as well as classical assumption tests, including linearity, normality, multicollinearity, heteroscedasticity, and autocorrelation tests. Data analysis was conducted using multiple linear regression, including the F-test, t-test, and coefficient of determination (R²). The results indicate that all four independent variables contribute significantly to consumer satisfaction. The coefficient of determination (R²) of 0.845 indicates that 84.5% of the variation in consumer satisfaction can be explained by the research model. These findings highlight the importance of effective human resource management and continuous improvement in service quality to maintain consumer satisfaction at Alfamart stores in Wanasari District, Brebes Regency. The research also shows that improving employee competency and work discipline is a key focus in efforts to provide consistent service to customers. These findings can serve as evaluation material for management in designing strategies to continuously improve service quality and employee performance.
Pengaruh Penerapan K3, Beban Kerja dan Kompensasi terhadap Kinerja Karyawan CV. Rimba Perkasa Windi Mutiara; Tantik Sumarlin
JURNAL RISET MANAJEMEN (JURMA) Vol 4 No 3 (2026): September: JURNAL RISET MANAJEMEN (JURMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v4i3.4799

Abstract

Employee performance is a key factor in achieving organizational goals and can be influenced by several aspects, including Occupational Safety and Health (OHS), workload, and compensation. This study aimed to examine the partial and simultaneous effects of OHS implementation, workload, and compensation on employee performance at CV. Rimba Perkasa. An associative quantitative approach was employed using data collected from 102 respondents selected from a population of 137 employees through the Slovin formula with a 5% margin of error and purposive sampling. Data were obtained using Likert-scale questionnaires and analyzed with IBM SPSS Statistics version 29 through validity, reliability, classical assumption, multiple linear regression, t-test, F-test, and coefficient of determination (R²) analyses. The findings indicate that OHS implementation and workload have a positive and significant effect on employee performance, while compensation has no significant effect. Simultaneously, the three variables significantly influence employee performance with an R² value of 0.436. These findings imply that strengthening OHS implementation and improving workload management are more effective strategies for enhancing employee performance than focusing solely on compensation at CV. Rimba Perkasa.

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