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JUMAD Journal Management, Accounting, & Digital Business
Published by Universitas Panca Marga Probolinggo
ISSN : 29868726     EISSN : 29868726     DOI : https://doi.org/10.51747/jumad.v1i2
Core Subject : Economy,
Economics, Econometrics & Finance
JUMAD: Journal Management, Accounting, & Digital Business has been published by Universitas Panca Marga. JUMAD is published six times a year, in February, April, June, August, October, December. JUMAD: Journal Management, Accounting, & Digital Business on issues relating to empirical investigations of the Indonesian economy. JUMAD aims to tie researchers to share high-quality publications at the national level through a process of double-blind review. Articles published in JUMAD: Journal Management, Accounting, & Digital Business is expected to cover a variety of topics in the economic field and use standard economic analysis tools that focus on the Indonesian economy. Topics might include the fields of Economics: public economics, international economics, monetary economics, financial economics, health economics, labor economics and others related to economics. Business: finance, marketing, consumer behavior, human resource management, organizational behavior, strategic management, operations and innovation, entrepreneurship, ethics. It is expected that students and researchers are facilitated by JUMAD: Journal Management, Accounting, & Digital Business is expected to play an important role in understanding the Indonesian economy.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 180 Documents
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Pengaruh Lingkungan Kerja Dan Sarana Prasarana Kelancaran Tugas Terhadap Kinerja Pegawai Pada PT Pos Indonesia (Persero) Kota Probolinggo Hariyanto, Moh. Fendi; Haris, R Abdul; Widayanto, Mutinda Teguh
JUMAD : Journal Management, Accounting, & Digital Business Vol 2 No 4 (2024): JUMAD: Agustus 2024
Publisher : Universitas Panca Marga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51747/jumad.v2i4.2056

Abstract

Human resources are the most important element whose function and role cannot be replaced by other resources, whose needs must be met properly and supported by a good and adequate work environment and infrastructure. Knowledge, experience and expertise in certain fields can influence career development for employees. One of the factors that influences employee performance is the work environment and infrastructure for the smooth running of tasks. This research aims to determine the influence of the work environment, infrastructure on the smooth implementation of tasks on employee performance simultaneously and partially on employee performance. This research method is quantitative with an associative approach. The population of this study was all 104 employees, consisting of 44 permanent employees and 60 non-permanent employees. The data collection technique uses saturated sampling. The sample consisted of 104 respondents. Data was collected through questionnaires. Data analysis techniques include validity testing, reliability testing, classical assumption testing, multiple regression analysis, coefficient of determination (R2) and hypothesis testing. The results of the research show that the work environment and infrastructure on the smooth running of tasks simultaneously and partially have a significant and significant effect on employee performance.
Pengaruh Persepsi Konsumen, Social Media Marketing, Dan Electronic Word Of Mouth Terhadap Minat Beli Pada Perusahaan Jasa PT. JNE Kraksaan Sah, Imam Alfin; Hermanto, Hermanto; Andrianata, Mufid
JUMAD : Journal Management, Accounting, & Digital Business Vol 2 No 4 (2024): JUMAD: Agustus 2024
Publisher : Universitas Panca Marga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51747/jumad.v2i4.2057

Abstract

This research was conducted at PT JNE which is located in Kraksaan District, Probolinggo Regency, the aim is to find out whether there is an influence of consumer perceptions, social media marketing, and electronic word of mouth on buying interest in the service company PT JNE Kraksaan. A sample of 105 respondents in this study, selected through a nonprobability sample purposive sampling approach. This research data collection was carried out by distributing questionnaires to selected respondents. This study uses quantitative research associative approach, with data analysis using SPSS version 26 which consists of validity test, reliability test, classical assumption test, coefficient of determination, and hypothesis testing. The methodology in this study is multiple linear regression analysis techniques. The findings in the study indicate that there are variables of consumer perception, social media marketing, and electronic word of mouth that have a significant influence on the purchase intention of PT JNE Kraksaan.
Pengaruh Kualitas Pelayanan, Promosi Dan Harga Terhadap Kepuasan Pelanggan Pada Toko Roti Violet Bakery Kota Probolinggo Dewi, Ivo Yusvita; Hermawan, Dedi Joko; Rahajeng, Yekti
JUMAD : Journal Management, Accounting, & Digital Business Vol 2 No 5 (2024): JUMAD: October 2024
Publisher : Universitas Panca Marga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51747/jumad.v2i5.2058

Abstract

This research aims to determine to what extent the variables of service quality, promotion and price partially influence customer satisfaction at the Violet Bakery Bakery, Pobolinggo City. The type of research used is quantitative with a causal associative approach. The variables studied were service quality, promotion and price and customer satisfaction at Violet Bakery, Probolinggo City, with a total of 90 respondents. The data analysis method from the research results is a quantitative descriptive method using the SmartPLS program in the form of a convergent validity test, discriminant validity test, reliability test, adjusted R square test, Q square test and hypothesis test. The test results show that 1) service quality (X1) does not have a significant influence on customer satisfaction. 2) promotion (X2) has a significant and negative influence on customer satisfaction. 3) price (X3) has a significant influence on customer satisfaction.
Pengaruh Motivasi Kerja, Lingkungan Kerja Dan Budaya Organisasi Terhadap Kinerja Karyawan Pada UPT Puskesmas Klenang Kidul Kabupaten Probolinggo Arifin, Arifin; Hermanto, Hermanto; Amani, Tatik
JUMAD : Journal Management, Accounting, & Digital Business Vol 2 No 5 (2024): JUMAD: October 2024
Publisher : Universitas Panca Marga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51747/jumad.v2i5.2062

Abstract

This research was conducted on the UPT Puskesmas Klenang Kidul Probolinggo Regency with the aim of determining the influence of work motivation, work environment and organizational culture on employee performance at the UPT Puskesmas Klenang Kidul Probolinggo Regency. The type of research used is quantitative with quantitative descriptive methods. The population used in this study were all 42 employees of the UPT Puskesmas Klenang Kidul Probolinggo Regency. Sampling used a simple saturated sampling technique. The sample in this study was all 42 employees of the UPT Puskesmas Klenang Kidul, Probolinggo Regency. The data sources used in this research come from primary data and secondary data. Data was collected through questionnaires and completed through data analysis methods in the form of validity tests, reliability tests, classical assumption tests, multiple linear regression analysis, coefficient of determination (R2) as well as hypothesis tests (partial tests) and dominant tests. The research results show that work motivation is not significant to employee performance, the work environment is not significant to employee performance and organizational culture is significant to employee performance.
Pengaruh Kecerdasan Intelektual, Disiplin Kerja Dan Loyalitas Kerja Terhadap Kinerja Pegawai Pada Badan Kepegawaian Dan Pengembangan Sumber Daya Manusia (BKPSDM) Kota Probolinggo Setiawati, Rina; Widayanto, Mutinda Teguh; Pujiastuti, Agustina
JUMAD : Journal Management, Accounting, & Digital Business Vol 2 No 5 (2024): JUMAD: October 2024
Publisher : Universitas Panca Marga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51747/jumad.v2i5.2067

Abstract

This research aims to research and analyze the influence of intellectual intelligence, work discipline and work loyalty on employee performance at the Probolinggo City Personnel and Human Resources Development Agency. The sample for this research was 42 employees. Data was collected directly from respondents using questionnaires and analysis techniques using SPSS (Statistical Packages for Sosial Science (SPSS) v.22.0.) in the form of validity, reliability, classical assumption tests, multiple linear regression analysis, coefficient of determination, hypothesis testing. The research results are shown by the multiple regression equation Y = 3.401 + 0.406X1 + 0.203X2 + 0.249X3 + 2.339. Simultaneous hypothesis test results Fcount 42.165 > Ftable 2.85 with Sig. 0.000 < 0.05. This means that there is a simultaneous influence of intellectual intelligence, work discipline and work loyalty on employee performance. For the results of the partial hypothesis test, the tcount value is, X1= 6.619, X2= 2.584, four variables < 0.025. This means that there is a partial influence of intellectual intelligence, work discipline and work loyalty on employee performance. The results of the dominant hypothesis test show that the intellectual intelligence variable (X1) has a beta coefficient value that is greater than the other independent variables.
Pengaruh Kecerdasan Emosional, Disiplin Kerja Dan Motivasi Kerja Terhadap Kinerja Pegawai Pada Badan Kepegawaian Dan Pengembangan Sumber Daya Manusia (BKPSDM) Kota Probolinggo Moidi, Erika Triwahyu; Bahri, Mohammad Saiful; Yatiningrum, Agung
JUMAD : Journal Management, Accounting, & Digital Business Vol 2 No 5 (2024): JUMAD: October 2024
Publisher : Universitas Panca Marga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51747/jumad.v2i5.2068

Abstract

The study aims to determine the extent to which the variables of emotional intelligence, work discipline and work motivation affect employee performance at BKPSDM Probolinggo City both simultaneously, partially, and dominantly. The type of research used is a quantitative research method with a causal relationship. The variables studied are emotional intelligence, work discipline, work motivation and employee performance, with a total of 43 respondents. The data analysis method from the research results is a quantitative description method using SPSS in the form of validity tests, reliability, classical assumption tests, multiple linear regression analysis, coefficient of determination, hypothesis testing. The results of the study are shown by the multiple regression equation Y = 3.558 + 0.428X2 + 0.202X2 + 0.220X3 + 2.481. The results of the simultaneous hypothesis test Fcount 38.865> Ftable 2.85 with a Sig. value of 0.000 <0.05. This means that there is an influence of emotional intelligence, work discipline and work motivation simultaneously on employee performance. For the results of the partial hypothesis test, the t-count value, X1 = 6.623, X2 = 2.424, X3 = 2.456 > t table = 2.0225 with the Sig. value of the four variables <0.025. This means that there is an influence of emotional intelligence, work discipline and work motivation partially on employee performance. The results of the dominant hypothesis test show that the emotional intelligence variable (X1) has a greater beta coefficient value than other independent variables
Pengaruh Kualitas Pelayanan, Fasilitas dan Harga Terhadap Kepuasan Konsumen Pada Hotel Tampiarto Kota Probolinggo Hasanah, Uswatun; Hidayatullah Elmas, Muhammad Syarif; Hermawan, Dedi Joko
JUMAD : Journal Management, Accounting, & Digital Business Vol 2 No 5 (2024): JUMAD: October 2024
Publisher : Universitas Panca Marga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51747/jumad.v2i5.2069

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh Kualitas Pelayanan, Fasilitas Dan Harga Terhadap Kepuasan Konsumen. Penelitian kuantitatif dengan hubungan asosiasif kausal ialah jenis penelitian yang dipakai. Kualitas Pelayanan (X1), Fasilitas (X2) dan Harga (X3) ialah variabel independen. Sedangkan kepuasan konsumen (Y) ialah variabel dependen yang dipakai didalam penelitian ini. Sampel didalam penelitian ini ialah sebanyak 40 konsumen. Penetapan sampel yang dipakai didalam penelitian ini ialah sampling insidental. Uji dugaan sementara (Hipotesis) bisa diambil kesimpulan yaitu varaibel kualitas pelayanan diperoleh nilai thitung > ttabel (2,178 > 2,028) menunjukkan bahwa kualitas pelayanan berpengaruh signifikan Kepuasan Konsumen, variabel fasilitas diperoleh nilai thitung > ttabel (2,278 > 2,028) menunjukkan bahwa fasilitas berpengaruh signifikan terhadap Kepuasan Konsumen dan variabel harga diperoleh nilai thitung > (2,692 > 2,028). menunjukkan bahwa harga berpengaruh signifikan terhadap Kepuasan Konsumen.
Pengaruh Stressor Dan Motivasi Kerja Terhadap Kinerja Karyawan Pada Dealer Yamaha Surya Inti Putra Pahlawan Kota Probolinggo Anjani, Vika; Elmas, Muhammad Syarif Hidayatullah; Rahajeng, Yekti
JUMAD : Journal Management, Accounting, & Digital Business Vol 2 No 5 (2024): JUMAD: October 2024
Publisher : Universitas Panca Marga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51747/jumad.v2i5.2070

Abstract

This study aims to determine the effect of Stressor and work motivation on employee performance and to determine the most dominant influence between Stressor and work motivation on employee performance. Quantitative research with causal associative relationships is the type of research used. Stressor (X1) and work motivation (X2) are independent variables. While employee performance (Y) is the dependent variable used in this study. The sample in this study was 34 employees. The determination of the sample used in this study was saturated sampling. The results of the study stated that there was a partial influence of Stressor and work motivation on employee performance because t count> t table (2.252> 1.696), t count> t table (2.049> 1.696). The dominant test results of the stressor variable are variables that have a very large influence on employee performance because the beta coefficient value is 0.362.
Pengaruh Kecerdasan Intelektual, Komitmen Dan Budaya Kerja Terhadap Kinerja Karyawan Badan Kepegawaian Dan Pengembangan Sumber Daya Manusia Kota Probolinggo Hasan, Miftahul; hendra, Joni; Pujiastuti, Agustina
JUMAD : Journal Management, Accounting, & Digital Business Vol 2 No 5 (2024): JUMAD: October 2024
Publisher : Universitas Panca Marga

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The reset was carried out by the Probolinggo City BKPSDM by looking for the impact of emotional intelligence, work discipline and work motivation on the work results of Probolinggo City BKPSDM employees. Quantitative reset by causal associative linkage, the type of reset used. This reset the number of samples used was 43 respondents. The sampling technique is saturated sampling. In proving and analyzing this, so validity and reliability tests, classical assumption tests, R2 determination analysis, linear regression tests and hypothesis tests. Test results: 1) There was an impact of intelligence on the work results of employees in the city of Probolinggo BKPSDM. 2) The work dedicated to the work of Probolinggo City BKPSDM has an impact. 3). Work culture has an impact on the job performance of employees in BKPSDM Probolinggo city.
Pengaruh Kelas Sosial, Gaya Hidup Dan Kualitas Produk Terhadap Keputusan Pemebelian Di Rocket Chicken Cokroaminoto Kota Probolinggo Maisaroh, Ida; Hendra, Joni; Tumini, Tumini
JUMAD : Journal Management, Accounting, & Digital Business Vol 2 No 5 (2024): JUMAD: October 2024
Publisher : Universitas Panca Marga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51747/jumad.v2i5.2082

Abstract

This research was conducted at Rocket Chicken Cokroaminoto, Probolinggo City, which aims to determine the impact of social class, lifestyle and product quality on purchasing decisions at Rocket Chicken Cokroaminoto, Probolinggo City. Population used by consumers who made purchases in October 2023 at Rocket Chicken Cokroaminoto, Probolinggo City. The sample in this study used a simple random sampling technique, totaling 80 Rocket Chicken Cokroaminoto consumers, Probolinggo City. The data analysis technique used is SPSS (statistical package for the social sciences) through multiple linear analysis calculation tools. The results of this research show: (1) Social class, lifestyle and product quality variables have a positive and significant influence on purchasing decisions, (2) Product quality variables have a dominant influence on purchasing decisions.

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