International Journal of Business English and Communication (IJoBEC)
Articles in IJoBEC address all areas of business, English, and communication including, but not limited to, technology and financial management. English includes English Skills, English for Specific Purposes (ESP), English Language Learning (ELL), English Language Teaching (ELT), translation, Pragmatics, and Discourse Analysis. Business includes Entrepreneurship, Management, Finance, Sales, Marketing, Promotion, Advertising, Human Resource, Business Capital Market, Tourism Industry, Hotel and Restaurant Industry, and Meeting, Incentive, Convention, and Exhibition (MICE). Communication includes Interpersonal Communication, Organizational Communication, Communication Psychology, Public Relation Management, Intercultural Communication, Interactional and Transactional Communication, Hospitality, Journalism, and Broadcasting. Technology includes Information and Communication Technology (ICT), Business Database Processing, Information Management System (IMS), Business Data Visualization, and Business Data Analytics. Financial Management includes Financial Accounting, Computer Accounting, and Business Taxation. In addition, the journal IJoBEC welcomes submissions concerning the research results of internships, fieldwork research, community service, and library research.
Articles
80 Documents
<![CDATA[VERBAL AND NON-VERBAL COMMUNICATION: TEACHER TALK IN ENGLISH CLASSES IN JAMBI ]]>
<![CDATA[Muhammad Guntar]]>
<![CDATA[ International Journal of Business English and Communication Vol 1 No 2 (2023): April ]]>
Publisher : <![CDATA[Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.26858/ijobec.v1i2.85
<![CDATA[The purposes of this research were to analyse what forms of verbal and non-verbal communication and the implementation of Teacher Talk applied in EFL classrooms. The research utilized descriptive qualitative method. The participants of the research were two English teachers in senior high school level in Jambi Province. The data were collected in the form of video recording and then data was analysed according to FLINT System and Darn Classification. The result showed that all elements of verbal communication in FLINT system were used in these EFL classrooms. Meanwhile, most of elements in nonverbal communication according to Darn Classification happened in these classes, they are Kinesics, Proxemics, Oculesics, Vocalics, Sound of symbol, Silence, Adornment, Posture, Locomotion, and Expression. Furthermore, the teachers applied teacher talk by using verbal and nonverbal communication to help students understand and make them engaged in English classes.]]>
<![CDATA[THE IMPLEMENTATION OF BLENDED LEARNING IN EFL CLASSROOM AT SMA NEGERI 4 SELAYAR ]]>
<![CDATA[Ika Ridayanti]]>;
<![CDATA[Abd. Halim]]>;
<![CDATA[Fatimah Hidayahni Amin]]>
<![CDATA[ International Journal of Business English and Communication Vol 1 No 2 (2023): April ]]>
Publisher : <![CDATA[Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.26858/ijobec.v1i2.118
<![CDATA[This research was conducted to find out the implementation of blended learning in the EFL classroom. This research aims (1) to investigate the advantages and disadvantages of blended learning in an EFL classroom. (2) to know about the difficulties are teachers and students are communicating in blended learning. (3) to learn the way teachers and students solve the difficulties in blended learning. The researcher conducted this research at SMA Negeri 4 Selayar. The method of this research was descriptive qualitative research. The subjects of this research were fifteen students and two English teachers from SMA Negeri 4 Selayar. The researcher used classroom observation and interviews as the research instrument. It reveals and explains the implementation in the EFL classroom, limited facilities and infrastructure and the use of online and network applications are important factors. Researchers see that the application of blended learning in SMA Negeri 4 Selayar in its application is very relevant at this time. The results of this study are based on what has been compiled by researchers while researching in the field or at SMA 4 Takalar. The findings collected by researchers namely. (1) The advantages and disadvantages of blended learning where the disadvantages are more dominant than the advantages, because another impact of blended learning is that students cannot focus and get material clearly as in offline learning, and the teacher has difficulty controlling students and cannot assess student assignments. (2) The difficulties or problems encountered are common factors during blended learning (online) students are more constrained by the network and also the internet connection. Meanwhile, during class (offline) students sometimes cannot concentrate on completing assignments given by the teacher. (3) the teacher's solution to improve blended learning in English classes is to develop lesson plans (learning models) that are easily understood by students. The discussion is based on the overall findings that are reinforced by the theory in question. Conclusions and suggestions are divided into 3 according to the constructive problem formulation.]]>
<![CDATA[IMPACT OF SELF-INITIATIVE TO BOOST POSITIVE PRODUCTIVITY IN PURCHASING DEPARTMENT AT HOTEL THE RINRA MAKASSAR ]]>
<![CDATA[Jessica Miranda Putri]]>;
<![CDATA[Patak, Andi Anto]]>;
<![CDATA[La Sunra]]>
<![CDATA[ International Journal of Business English and Communication Vol 1 No 3 (2023): July ]]>
Publisher : <![CDATA[Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.26858/ijobec.v1i3.202
<![CDATA[This study aims to find out how is the self-initiative of employees at purchasing department of Hotel The Rinra Makassar and also to find out how is the positive productivity of employees at Hotel The Rinra Makassar. This research uses the qualitative descriptive method. Data collection techniques use an observation checklist, interview guide, and documentation. The subjects were three employees and one manager at Purchasing Department of Hotel The Rinra Makassar. The data analysis used in this study is data processing which includes the process of collecting and classifying data with the aim of finding useful information as a basis for decision-making Data analysis is an-effort to search and organize notes from observations systematically, and interviews to improve researchers’ understanding of cases studied.]]>
<![CDATA[CORRELATION BETWEEN STUDENTS’ BUSINESS ENGLISH VOCABULARY MASTERY AND THEIR READING COMPREHENSION (A STUDY AT BUSINESS ENGLISH COMMUNICATION STUDENTS) ]]>
<![CDATA[Sri Nurah Muyassyarah]]>;
<![CDATA[Seny Luhriyani]]>;
<![CDATA[Asfah, Indrawaty]]>
<![CDATA[ International Journal of Business English and Communication Vol 1 No 3 (2023): July ]]>
Publisher : <![CDATA[Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.26858/ijobec.v1i3.362
<![CDATA[This study is the correlational research that aimed to know the correlation between business English vocabulary mastery and reading comprehension of business English communication students. Business English vocabulary mastery as independent variable and reading comprehension as dependent variable. The population in this study is the students of Business English Communication study program class 2019, 2020, and 2021. The sample consist of 60 students. In doing this research, the data was obtained by business English vocabulary and reading comprehension tests. The analysis’s final result shows a positive correlation between students’ business English vocabulary mastery and their reading comprehension. The result shows that the students’ average level of business English vocabulary mastery was 68.91, and got fair scores in the table of business English vocabulary mastery rate scores. Meanwhile, the students’ reading comprehension score was 59.41 and also got fair scores in the table of reading comprehension rate scores. The result of Pearson Product Moment analysis, the correlation score was 0.981. Based on the table of criteria, it can be inferred from the index correlation table that the level of correlation is between 0.90-1.00 and the r product moment was in the very high correlation category. According to the interpretation of the correlation, the value of 0.981 is higher than rtable (0.250) at the 5% significance table. It means that the alternative hypothesis (H1) is accepted. Based on the findings above, the researcher concluded that the students’ business English vocabulary mastery correlated to their reading comprehension.]]>
<![CDATA[TOURISM INDUSTRY SERVICES AT PT. IRAMASUKA TOURS AND TRAVEL ]]>
<![CDATA[Akmal Munadi]]>;
<![CDATA[Riny Jefri]]>;
<![CDATA[Andi Hajar]]>
<![CDATA[ International Journal of Business English and Communication Vol 1 No 3 (2023): July ]]>
Publisher : <![CDATA[Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.26858/ijobec.v1i3.363
<![CDATA[This research is a qualitative descriptive study that aims to determine the services or services of the tourism industry applied by PT. Iramasuka tours and travels. The existence of customer service is very much needed in corporate organizations, so that it can function as a modern management function which has an inherent function in company management, namely how to play a role in conducting mutual communication for the purpose of creating mutual understanding, mutual respect, mutual trust, creating goodwill, customer satisfaction, decision of the best and so on in order to achieve a positive image for a company. The research have a purpose that to identify and exploring the types of tourism industry services that are applied and the importance of customer service in the world of work at PT. Iramasuka Tours and Travels. This study uses a qualitative approach the data is processed through three qualitative data analysis namely reduction of the data, made the presentation of the data and made the good conclusion.]]>
<![CDATA[THE EMPLOYEES’S ACTIVITIES IN WORKING ON ENGLISH DOCUMENTS AT PT. IRAMASUKA TOURS AND TRAVEL ]]>
<![CDATA[Ansari Abdillah]]>;
<![CDATA[M. Tahir]]>;
<![CDATA[Amin, Fatimah Hidayahni]]>
<![CDATA[ International Journal of Business English and Communication Vol 1 No 3 (2023): July ]]>
Publisher : <![CDATA[Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.26858/ijobec.v1i3.364
<![CDATA[This research is descriptive qualitative research that aims to find out the activities of employers and employees in working on English documents at PT. Iramasuka. The subjects of this research were employers and employees. The sample consists of 4 respondents. In conducting this research, data were obtained using interview questions, observation checklist, and questionnaires. The results of the data shows that the activities carried out at PT. Iramasuka in the business communication division is correspondence conducted in the office, including making agreement letters, confirmation letters,reading and informing cooperation agreements. The product division creates and designs products to be marketed, discusses and provides suggestions and ideas for further products that have the potential to be marketed. In the promotion section, creative and attractive product ideas are designed so that they can attract the attention of customers. Based on the findings above, the researcher concluded that many activities through documents were carried out at PT. Iramasuka uses the English language and skills.]]>
<![CDATA[THE INFLUENCE OF WORK ENVIRONMENT ON EMPLOYEE PERFORMANCE AT GENERAL ELECTION COMMISSION IN SOUTH SULAWESI PROVINCE ]]>
<![CDATA[Alfina Mutya]]>;
<![CDATA[Abdul Wahid]]>;
<![CDATA[Lely Novia]]>
<![CDATA[ International Journal of Business English and Communication Vol 1 No 3 (2023): July ]]>
Publisher : <![CDATA[Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.26858/ijobec.v1i3.365
<![CDATA[This study aims to determine the influenced of the Working Environment on employee performance at the General Election Commission in South Sulawesi Province. The population in this Research is all employees consist of 37 people. The number of samples used were 37 people using total sampling theory. The data were collected by using the description method and questionnaires distribution. The data analysis technique used is simple linear regression analysis using Statistic application. The result of this study indicate that the Working Environment variable has a positive and significant influenced on Employee Performance variables, with a significant value about 0.001, and coefficient value about 0.405. Testing results of t value is 5.461 bigger than the t table > 2.030. It can be concluded that there is a positive and significant connection between the working environment and employee performance at the General Election Commission in South Sulawesi Province. The influence of the work environment on employee performance is 46%, while 54% is influenced by an unknown variable or variables not examined in this research.]]>
<![CDATA[Building Customer Relationships at Larut Coffee ]]>
<![CDATA[Tasya]]>;
<![CDATA[Seny Luhriyani]]>;
<![CDATA[Geminastiti Sakkir]]>
<![CDATA[ International Journal of Business English and Communication Vol 1 No 4 (2023): October ]]>
Publisher : <![CDATA[Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.26858/ijobec.v1i4.162
<![CDATA[Tasya, 2023. Building Customer Relationships at Larut Coffee. Department of English, Faculty of Language and Literature. Universitas Negeri Makassar (supervised by Seny Luhriani, S.Kom., M.T and Dr. Geminastiti Sakkir, S.Pd., M.PdBuilding relationships with customers is one of the company's strategies to maintain good relationships with customers which aims to retain existing customers to make repeat purchases. The purpose of this writing is to find out how employees maintain customer loyalty in building relationships and find out the obstacles experienced by customer service. This study uses data analysis which is processed through three analysis items, namely reduced data, presented data and making conclusions. In this study, the object of research were 13 customers and employees of Larut Coffee. The results of the study show that there is a good relationship between customers and employees seen from customer loyalty to Larut Coffee, so that the problems experienced by customer service can be handled properly by employees. This can be seen from customer loyalty and employee performance in building relationships.Keywords: Building relationships, customer loyalty, customer service.]]>
<![CDATA[THE USE OF LANGUAGE OF NEGOTIATION BETWEEN SELLERS AND BUYERS AT KARISA TRADITIONAL MARKET JENEPONTO REGENCY ]]>
<![CDATA[Nur Fadillah]]>;
<![CDATA[Abdul Wahid]]>;
<![CDATA[Andi Hajar]]>
<![CDATA[ International Journal of Business English and Communication Vol 1 No 4 (2023): October ]]>
Publisher : <![CDATA[Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.26858/ijobec.v1i4.597
<![CDATA[This study analyzed the use of language of negotiation between sellers and buyers at Karisa traditional market in Jeneponto Regency using a qualitative approach. Data was collected through observation, recording, and interviews, and analyzed using discourse analysis. The study found that both sellers and buyers use various linguistic strategies, including bargaining, flattery, and persuasive language, to achieve a successful negotiation outcome. Additionally, the use of local languages, such as Bugis, Makassar, and Jeneponto, is common in the negotiation process to establish a sense of familiarity and trust. The study suggests that the use of local languages should be considered in the negotiation process, particularly in traditional markets. Based on these results, The study did not identify a single "best" way to use the language of negotiation, as the use of different linguistic strategies depended on the negotiation context and individual preferences. However, the study did find that some linguistic strategies were more effective than others in achieving a successful negotiation outcome. For example, both sellers and buyers found that bargaining and the use of persuasive language were effective in persuading the other party to agree to a favorable price or deal. Furthermore, the use of local languages was found to be an effective way to establish a sense of trust and rapport between the sellers and buyers. These findings highlight the importance of understanding the negotiation context and the preferences of the other party to use the language of negotiation effectively.]]>
<![CDATA[THE OPERATIONAL ACTIVITIES OF ENGLISH DOCUMENTS IN INTERNATIONAL OFFICE AT UNIVERSITAS NEGERI MAKASSAR ]]>
<![CDATA[Dwina Audhyllah]]>;
<![CDATA[Fatimah Hidayahni Amin]]>;
<![CDATA[Indrawaty Asfah]]>
<![CDATA[ International Journal of Business English and Communication Vol 1 No 4 (2023): October ]]>
Publisher : <![CDATA[Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.26858/ijobec.v1i4.601
<![CDATA[This research is descriptive research that aims to identify employee activities in working on international cooperation documents in English and to find out employee perceptions in making documents in the Cooperation and Public Relations section of Makassar State University. This study uses a qualitative method. This research data was collected through interviews, documents, questionnaires. The study's findings revealed that employees' activities when working on English documents were centered on the writing component, which conceptualized and wrote the document's contents, compiled and emphasized organizational ideas, searched for meaning and matched the appropriate vocabulary, corrected and re-checked English grammar, and improved the document mechanism.The researcher found that to reconfirm the use of grammar they used an application, and when they wanted to send documents or e-mails they checked again. The writing mechanism is not a problem because the format is available, so the university only manages which sentences to use and not in the cooperation document.]]>
