International Journal of Business English and Communication (IJoBEC)
Articles in IJoBEC address all areas of business, English, and communication including, but not limited to, technology and financial management. English includes English Skills, English for Specific Purposes (ESP), English Language Learning (ELL), English Language Teaching (ELT), translation, Pragmatics, and Discourse Analysis. Business includes Entrepreneurship, Management, Finance, Sales, Marketing, Promotion, Advertising, Human Resource, Business Capital Market, Tourism Industry, Hotel and Restaurant Industry, and Meeting, Incentive, Convention, and Exhibition (MICE). Communication includes Interpersonal Communication, Organizational Communication, Communication Psychology, Public Relation Management, Intercultural Communication, Interactional and Transactional Communication, Hospitality, Journalism, and Broadcasting. Technology includes Information and Communication Technology (ICT), Business Database Processing, Information Management System (IMS), Business Data Visualization, and Business Data Analytics. Financial Management includes Financial Accounting, Computer Accounting, and Business Taxation. In addition, the journal IJoBEC welcomes submissions concerning the research results of internships, fieldwork research, community service, and library research.
Articles
80 Documents
<![CDATA[The Impact of WhatsApp on Students' Communication Patterns Toward Lecturers ]]>
<![CDATA[Baiq Nisrina Nur Ubudiyah]]>;
<![CDATA[Andi Anto Patak]]>;
<![CDATA[Lely Novia]]>
<![CDATA[ International Journal of Business English and Communication Vol 1 No 4 (2023): October ]]>
Publisher : <![CDATA[Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar ]]>
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DOI: 10.26858/ijobec.v1i4.187
<![CDATA[Communication is a process of exchanging information, ideas, opinions, ideas and thoughts of a person carried out by two or more people. The purpose of this paper is to find out the impact of WhatsApp on communication patterns between students and lecturers and the challenges of communicating using WhatsApp. In this study using qualitative methods with a narrative inquiry approach and for data analysis using thematic techniques. The informants in this study were 10 students of Business English Communication. The results obtained from this study show the positive and negative impacts of each communication pattern.]]>
<![CDATA[THE USE OF FLASHCARD IN IMPROVING THE LEARNERS' ENGLISH SKILL AT RUMAH BAHASA ]]>
<![CDATA[Rismawati Wardani]]>;
<![CDATA[Fatimah Hidayahni Amin]]>;
<![CDATA[Seny Luhriyani]]>
<![CDATA[ International Journal of Business English and Communication Vol 3 No 2 (2025): April ]]>
Publisher : <![CDATA[Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar ]]>
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DOI: 10.26858/ijobec.v3i2.335
<![CDATA[This study aims to measure the extent to which the use of flashcards can be utilized to improve learners' English language skills at Rumah Bahasa. The subjects of the study were 4-5 years old children in Rumah Bahasa Makassar class with a total of 3 children and 3 teachers. This research uses qualitative data to describe the improvement of English learning using flashcards, this is evidenced by learners being able to master English vocabulary and improve development in describing pictures with simple English, responding quickly, and easily understanding learning materials using flashcards. Based on the analysis of the difficulties faced by the learners, it can be concluded that the difficulties faced by the learners are difficulties in pronouncing English words with fluent and correct pronunciation, memorizing vocabulary that has many syllables, and boredom are the difficulties experienced by the learners]]>
<![CDATA[Communication Strategies to Attract Customers Intentions ]]>
<![CDATA[Ryan Aditya Syam Putra]]>;
<![CDATA[Patak, Andi Anto]]>;
<![CDATA[Korompot, Chairil Anwar]]>
<![CDATA[ International Journal of Business English and Communication Vol 2 No 3 (2024): July ]]>
Publisher : <![CDATA[Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar ]]>
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DOI: 10.26858/ijobec.v2i3.1291
<![CDATA[The research examines the communication strategies and factors that influence customer interest in partnering with PT. Pegadaian (CP) Pelita Makassar. The study uses a descriptive, qualitative approach with an interview method to collect data. The research found that PT. Pegadaian (Persero) CP Pelita Makassar uses Word of Mouth, Advertising, and Direct Selling to attract customers and increase revenue by 80%. However, customers' interest in becoming customers at PT. Pegadaian (Persero) CP Pelita Makassar is due to personal needs and the proximity of the outlet to their residence. PT. Pegadaian (Persero) CP Pelita Makassar keeps good relationships with customers through excellent service quality and communication. The research supplies practical and theoretical implications and suggests that PT. Pegadaian (Persero) CP Pelita Makassar should use social media for direct marketing and implement sales promotions to increase customer loyalty.]]>
<![CDATA[THE EFFECTS OF SERVICE QUALITY ON TOURISTS SATISFACTION IN FORT ROTTERDAM MAKASSAR ]]>
<![CDATA[Takka, Muhammad Azwan]]>;
<![CDATA[Abdul Wahid]]>;
<![CDATA[Indrawaty Asfah]]>
<![CDATA[ International Journal of Business English and Communication Vol 2 No 3 (2024): July ]]>
Publisher : <![CDATA[Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar ]]>
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DOI: 10.26858/ijobec.v2i3.1301
<![CDATA[The purpose of this study is to investigate the effect of service quality on tourist satisfaction in Fort Rotterdam, Makassar. The main population of this study consists of 30 tourists. A study using aggregate sampling theory used a sample size of 30 people. Data collection was done by distributing questionnaires using descriptive methods. The analysis involved the application of simple linear regression using statistical tools. The research results show a positive and significant effect of the variable quality service on the satisfaction of the tourist with a significance value of 0.001 and a coefficient of 0.405. The test results show a calculated t-value of 5.461, which exceeds the critical t-table value of 2.030. This leads to the conclusion that there is a positive and significant relationship between service quality and tourist satisfaction at Fort Rotterdam in Makassar. The effect of service quality on tourist satisfaction is 46%, the remaining 54% is influenced by unknown or unexamined variables in this study.]]>
<![CDATA[THE IMPLEMENTATION OF CRITICAL THINKING SKILLS IN TEACHING ENGLISH AT VOCATIONAL SCHOOLS IN MAJENE REGENCY ]]>
<![CDATA[Lina Fitriani]]>;
<![CDATA[Iskandar]]>;
<![CDATA[Nur Aeni]]>
<![CDATA[ International Journal of Business English and Communication Vol 2 No 2 (2024): April ]]>
Publisher : <![CDATA[Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar ]]>
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DOI: 10.26858/ijobec.v2i2.1306
<![CDATA[This research focused on understanding various aspects related to the implementation of critical thinking skills among English teachers in vocational schools in Majene, Sulawesi Barat. The specific objectives were to investigate: (1) How English teachers prepare to implement critical thinking skill, involving diagnostic tests and lesson plan development. (2) The actual integration and effectiveness of critical thinking skills in English instruction at these vocational schools. (3) The methods used by teachers to evaluate students' critical thinking abilities, encompassing attitude, knowledge, and skill assessments. The study utilized a descriptive qualitative method, involving observation, interviews, and documentation with four certified English teachers from selected schools. The findings highlighted the multi-faceted nature of preparing, implementing, evaluating related to critical thinking skills in the vocational school. The result of data analysis revealed that The English teacher's preparation for integrating critical thinking skills involves two essential stages: conducting diagnostic tests to assess fundamental abilities and learning styles, and designing a comprehensive lesson plan. Throughout the learning process, critical thinking is actively applied, beginning with trigger questions in introductory activities, followed by problem-solving and group discussions in core activities, and concluding with students providing conclusions or constructive criticism. The assessment of students' critical thinking skills is conducted through Higher Order Thinking Skills (HOTS) questions, encompassing both written and oral tests.]]>
<![CDATA[AN ANALYSIS OF ENGLISH TEACHERS’ STRATEGIES IN TEACHING WRITING SKILL AT SENIOR HIGH SCHOOL 1 MAJENE ]]>
<![CDATA[Albar, Ade Fitriah]]>;
<![CDATA[Nurdin Noni]]>;
<![CDATA[Iskandar]]>
<![CDATA[ International Journal of Business English and Communication Vol 2 No 3 (2024): July ]]>
Publisher : <![CDATA[Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar ]]>
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DOI: 10.26858/ijobec.v2i3.2436
<![CDATA[This thesis aims to find out the teacher’s strategy in teaching writing skill in the class of the second-grade students at SMA Negeri 1 Majene, to find out the problem faced by teachers in teaching writing skill of the second-grade students at SMA Negeri 1 Majene, and to find out how the teachers implement strategy in teaching writing skill of the second-grade students at SMA Negeri 1 Majene. This research was conducted at Senior High School 1 Majene, the subjects of this research are two English teachers who taught the second-grade students. This research used qualitative research. This research used an observation checklist and interviews to collect the data. the researcher used three steps to analyze the data, there are data condensation, data display, and drawing and verifying conclusion. The findings revealed that both teachers employed the Project-Based Learning (PBL) strategy for teaching writing. The first teacher also used video-based learning and the second teacher also used mind mapping strategy However, In terms of implementation, there were both similarities and differences in the teachers' approaches. Both teachers used collaborative learning by group assignments and encouraged presentations for assessment. However, the first teacher used various learning media like projectors, speakers, and visual aids to enhance understanding, while the second teacher primarily relied on textbooks. They encountered several challenges, such as diverse student characteristics, some students' preference for studying outside the classroom, the need for visual examples during group work, and issues with student participation and timely submission of assignments]]>
<![CDATA[THE IMPLEMENTATION OF COOPERATIVE LEARNING METHOD IN TEACHING ENGLISH AT INDONESIAN JUNIOR HIGH SCHOOL ]]>
<![CDATA[Raharjo, Moelyo]]>;
<![CDATA[Salija, Kisman]]>;
<![CDATA[Hidayahni Amin, Fatimah]]>
<![CDATA[ International Journal of Business English and Communication Vol 2 No 3 (2024): July ]]>
Publisher : <![CDATA[Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar ]]>
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DOI: 10.26858/ijobec.v2i3.2998
<![CDATA[This research explores the implementation of the cooperative learning method in teaching speaking at a Junior High School in Takalar, Indonesia. Employing a qualitative research design, data was gathered through observation, interviews, and documents involving six students and one teacher. The research addresses three primary questions: the teacher’s implementation of the cooperative learning method, the teacher’s perception of this method, and the students’ perceptions. The findings reveal that the teacher implemented the cooperative learning method through a structured approach over four weeks. 1)The implementation of cooperative learning methods in teaching speaking were divided into opening activities, main activities, and closing activities. 2) Teacher's perception towards the implementation of cooperative learning method in teaching speaking found giving positive perception. 3) Students' perception towards the implementation of cooperative learning method in learning speaking found five students giving positive perception and only one student giving negative perception.]]>
<![CDATA[POLITENESS STRATEGIES IN EFL CLASSROOM INTERACTION: TEACHER-STUDENT STRATEGIES ]]>
<![CDATA[Elis Jayanti, Nur]]>;
<![CDATA[Mahmud, Murni]]>;
<![CDATA[Salija, Kisman]]>
<![CDATA[ International Journal of Business English and Communication Vol 2 No 3 (2024): July ]]>
Publisher : <![CDATA[Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar ]]>
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DOI: 10.26858/ijobec.v2i3.3006
<![CDATA[This study explores the use of politeness strategies in English as a Foreign Language (EFL) classroom interactions, focusing on the dynamic between a teacher and four students at SMPN 2 Galesong Utara. Utilizing a descriptive qualitative mythological approach and ethnography design, data were gathered through observation checklists, interviews, and audio-video recordings. The research aims to answer three key questions: (1) The teacher's perception of politeness strategies, (2) The dominance of specific politeness strategies in teacher-student interactions, and (3) How politeness strategies support teacher and student classroom interaction. According to the teacher's perceptions, politeness is crucial for effective communication. She defines it as using respectful language that does not offend listeners. The finding of the most dominant implemented in the interaction of teacher-students in EFL classroom was positive politeness. The finding of how politeness strategies support teacher-students’ interaction was that politeness strategies are crucial in creating an inclusive and effective learning environment. They not only support harmonious teacher-student interactions but also facilitate better learning outcomes by ensuring respect and cooperation in the classroom.]]>
<![CDATA[THE IMPACT OF SOCIAL MEDIA ON FOMO (FEAR OF MISSING OUT) AMONG HIGHER EDUCATION STUDENTS ]]>
<![CDATA[Nurul Mawaddah]]>;
<![CDATA[Fatimah Hidayahni Amin]]>;
<![CDATA[Abdul Wahid]]>;
<![CDATA[Nurharsya Khaer Hanafie]]>
<![CDATA[ International Journal of Business English and Communication Vol 3 No 2 (2025): April ]]>
Publisher : <![CDATA[Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar ]]>
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DOI: 10.26858/ijobec.v3i2.3245
<![CDATA[This research aims to determine the impact and influence of social media on FoMO among higher education students. The study utilizes a qualitative research design with a descriptive approach. Data collection techniques include distributing questionnaires and conducting in-depth interview. The findings of this study highlight a significant relationship between the level of social media engagement and increased FoMO, as well as identifying specific behaviors that affect students' FoMO levels. Additionally, the study identifies specific social media behaviors, such as constantly checking for updates, comparing oneself to others, and fearing exclusion from social events as contributing factors to heightened FoMO. The research underscores the need for awareness and critical engagement with social media to mitigate its negative effects on college students.]]>
<![CDATA[Using SAP System with English Use at Banking Corporate ]]>
<![CDATA[Rezky Febrianti]]>;
<![CDATA[Fatimah Hidayahni Amin]]>;
<![CDATA[Riny Jefri]]>
<![CDATA[ International Journal of Business English and Communication Vol 2 No 3 (2024): July ]]>
Publisher : <![CDATA[Bahasa Inggris Program Sarjana Terapan, Universitas Negeri Makassar ]]>
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DOI: 10.26858/ijobec.v2i3.3439
<![CDATA[This study aimed at finding out the use of English in operating SAP System and the staff’ perception towards using such system in banking matters. The research was qualitative with a descriptive design. It was conducted at PT. Bank Rakyat Indonesia, Panakkukang Branch and was carried out for approximately 2 months. The selected respondents were 5 staff from different divisions who used SAP system to operate the banking matters. The study employed questionnaire and interview questions to collect the data. It was found that SAP system is a helpful tool for the bank because all activities are integrated using one software and it can accelerate processing and presenting more accurate data. It terms of familiarity, the staff needed some time to learn the system and to master English terms and vocabulary used in the system. However, the staff anticipated their understanding in using SAP system by following the standards that have been implemented in the bank.]]>
