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Jurnal manajemen informasi kesehatan
Published by Sekolah Tinggi Ilmu Kesehatan Sapta Bakti BENGKULU
ISSN : 2527368X     EISSN : 26214385     DOI : -
Core Subject : Health,
Public Health
JURNAL MANAJEMEN INFORMASI KESEHATAN is a journal that provides scientific writings for the exchange of ideas on theory, methodology and innovation related to the world of health, especially the scope of Medical Records and Health Information.
Arjuna Subject : Profesi Kesehatan - Profesi Kesehatan (Lain-Lain)
Articles 149 Documents
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Literature Study: Analysis of the Implementation of the BPJS Kesehatan Patient Referral System in Community Health Centers Rahmawati, Nurul; Dina, Putri; Devi, Sri; Hajijah Purba, Sri
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 9 No. 1 (2024): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v9i1.503

Abstract

A referral system is a system that organizes healthcare and is responsible for addressing health cases or problems, regulating the flow of referrals and referrals for health check-ups. This referral system requires the participation of the government as policymaker, the community as service users, and health services as drivers of success. This study aims to analyze the implementation of the referral system in community health centers by reviewing previous research. This study used a literature review method, examining 10 journals related to the implementation of the BPJS Kesehatan patient referral system in community health centers. The results indicate that the referral system in most community health centers is operating in accordance with applicable Standard Operating Procedures (SOPs). However, several obstacles remain, such as unstable internet access, poor road access, ineffective communication, and limited medical facilities. Evaluation and improvements are ongoing to address these obstacles. In conclusion, the referral system as a whole is operating in accordance with existing SOPs, although improvements are still needed in several aspects to achieve the desired efficiency and effectiveness.
Analisis Efektivitas Sistem Badan Penyelenggara Jaminan Sosial (BPJS) Kesehatan terhadap Pelayanan Kesehatan di Puskesmas Tuntungan Dina, Putri; Andina, Adelia; Azzahra Siregar, Fatimah; Pramita Gurning, Fitriani
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 9 No. 1 (2024)
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v9i1.504

Abstract

Abstrak BPJS Kesehatan adalah badan hukum yang dibentuk untuk menyelenggarakan program jaminan kesehatan. Jaminan Kesehatan adalah jaminan berupa perlindungan kesehatan agar peserta memperoleh manfaat pemeliharaan kesehatan dan perlindungan dalam memenuhi kebutuhan dasar kesehatan yang diberikan kepada setiap orang yang telah membayar iuran atau iurannya dibayar oleh pemerintah. Program ini melayani dari berbagai lapisan dari kalangan masyarakat. BPJS Kesehatan ditujukan untuk memberikan proteksi agar seluruh lapisan masyarakat mendapatkan akses kesehatan secara merata. Penelitian ini bertujuan untuk menganalisis tingkat efektifitas sistem badan penyelenggara jaminan sosial (BPJS) kesehatan dalam menyediakan layanan kesehatan kepada peserta di puskesmas tuntungan. Penelitian ini menggunakan pendekatan kualitatif, data dikumpulkan melalui wawancara mendalam dengan petugas administrasi dan pasien. Hasil penelitian ini menunjukkan bahwa sebagian besar responden menganggap layanan kesehatan di Puskesmas Tuntungan cukup memuaskan. Serta prosedur pendaftaran dan verifikasi BPJS sudah di lakukan secara baik dan efektif. Namun, terdapat temuan bahwa waktu tunggu untuk mendapatkan pelayanan medis masih cukup lama, terutama pada hari-hari sibuk. Hal ini dapat mengindikasikan adanya potensi perbaikan dalam efisiensi penyelenggaraan layanan. kesimpulan dari penelitian ini bahwa sistem BPJS Kesehatan memiliki dampak yang signifikan terhadap peningkatan pelayanan kesehatan di Puskesmas Tuntungan. Pelayanan yang disediakan melalui BPJS memungkinkan akses yang lebih merata dan mudah bagi masyarakat, meskipun masih terdapat beberapa kendala seperti waktu tunggu yang lama dan sikap kurang ramah dari beberapa petugas. Namun, secara keseluruhan BPJS Kesehatan di Puskesmas Tuntungan berhasil meningkatkan kualitas pelayanan kesehatan meski ada ruang untuk perbaikan dalam beberapa aspek operasional dan pelayanan. Kata kunci: BPJS Kesehatan, Efektivitas, Kepuasan pasien, Pelayanan kesehatan, Puskesmas Analysis of the Effecitiveness of the Social Security Organizing Agency (BPJS) Health Insurance System on Health Services at Tuntungan Comunity Health Center Abstract BPJS Health is a legal entity established to administer the health insurance program. Health insurance provides health protection to ensure that participants receive health maintenance benefits and protection in meeting basic health needs. These benefits are provided to everyone who has paid contributions or whose contributions are paid by the government. This program serves various layers of society. BPJS Health aims to provide protection so that all layers of society have equal access to healthcare. This study aims to analyze the effectiveness of the BPJS Health system in providing healthcare services to participants at Puskesmas Tuntungan. The study uses a qualitative approach, with data collected through in-depth interviews with administrative staff and patients. The results of this study indicate that most respondents consider the healthcare services at Puskesmas Tuntungan to be quite satisfactory. The registration and verification procedures for BPJS have been carried out well and effectively. However, there are findings that the waiting time to receive medical services is still quite long, especially on busy days. This indicates a potential for improvement in the efficiency of service delivery. The conclusion of this study is that the BPJS Health system has a significant impact on improving healthcare services at Puskesmas Tuntungan. The services provided through BPJS allow for more equitable and easier access to healthcare for the community, although there are still some challenges such as long waiting times and the less friendly attitude of some staff. Overall, BPJS Health at Puskesmas Tuntungan has succeeded in enhancing the quality of healthcare services, despite some room for improvement in several operational and service aspects. Keywords: BPJS Health, Effectiveness, Patient Satisfaction, Healthcare Services, Community Health Center
Quality of Systems and Information in the Use of Electronic Medical Records at Santa Elisabeth Hospital Simbolon, Pomarida
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 9 No. 1 (2024): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v9i1.505

Abstract

The use of electronic medical records with quality information systems greatly influences the achievement of work results or what is often referred to as performance. The higher the satisfaction with using electronic medical records, the higher the quality of the information system. The quality of an information system is a measure of the information system itself and how great the technology is in computer systems it is felt that it is relatively easy to use and does not require a lot of effort to get it done use it.The aim of the research is to identify an overview of the quality of the system and information in the use of electronic medical records in the Inpatient Room at Santa Elisabeth Hospital, Medan in 2023. This type of research is descriptive. The sample in the study consisted of 40 respondents using a proportional stratified random sampling technique. Data collection was carried out using a questionnaire. Data were analyzed univariately. The results of this research showed that 21 people (52.5%) had less system and information quality. It is hoped that Santa Elisabeth Medan Hospital can improve the quality of the electronic medical record application so that the use of electronic medical records is even better.
Accuracy of Writing Diagnosis and Accuracy of Gastroenteritis Codes widyawati, Dwi; Heltiani, Nofri; -, Andriansyah
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 9 No. 1 (2024): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v9i1.506

Abstract

Accurate diagnosis coding according to ICD-10 to assign accurate diagnosis codes for inpatients also requires additional information such as laboratory results to be taken into account. The results of initial observations made on 10 medical resume sheets for gastroenteritis cases showed that 3 (30%) had accurate diagnosis codes and 7 (70%) had inaccurate diagnosis codes. This can affect the quality of data, information and reports as well as the accuracy of rates for general patients and INA-CBG'S rates which are used as a payment method for BPJS patients so that it can have an impact on reducing the quality of hospital services. This research aims to determine the accuracy of writing diagnoses and the accuracy of gastroenteritis codes for inpatients at Rafflesia Hospital in 2023. The type of research used is descriptive research with a cross sectional method. The population in this study was 214 medical record files for inpatient gastroenteritis cases in 2022 with a sample of 140 files using a simple random sampling technique. The research data used is secondary data which was processed univariately. The results of this study were that from 140 inpatient gastroenteritis medical record files, 100(100%) had the results of supporting examinations but they did not match the diagnosis written on the patient's medical resume because in writing the diagnosis it was not stated whether the gastroenteritis was infected or non-infected, 29(21% ) writing the diagnosis correctly, 43(31%) wrote the diagnosis incorrectly because they used Indonesian and 68(48%) wrote the diagnosis incorrectly because they used non-standard abbreviations and 69(49%) had an accurate diagnosis code and 71(51%) Inaccurate diagnosis code because there is no 4th character.
Hospital Electronic Medical Record Storage Plan Heltiani, Nofri; Khairunnisyah; Arifin, Ismail
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 9 No. 1 (2024): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v9i1.507

Abstract

The Electronic Medical Record Storage System aims to increase efficiency at Bhayangkara Bengkulu Hospital. However, based on the initial survey conducted, it was discovered that the medical record storage system was still carried out manually. Borrowed medical records are recorded in the expedition book before being borrowed and distributed by officers so that it takes time to get to the unit concerned. Officers store medical records not according to the shelves based on the patient's medical record number and many medical records are damaged/recorded. This research aims to design an electronic medical record storage system at Bhayangkara Hospital, Bengkulu. This type of research is descriptive qualitative with the waterfall method. The subjects of this research were medical records and IT officers. The research data used is primary data obtained by observation using a checklist sheet, then the data is processed and analyzed univariately. The result of this research is a design for an electronic medical record storage system that is ready to be implemented. Through this implementation, it is hoped that efficiency and accuracy in medical record management can be improved. The suggestions put forward are to make changes to the medical record file storage shelves to make them more orderly, provide training to officers in using the new system, and carry out impact evaluations to measure efficiency and patient satisfaction due to system changes.
STUDI LITERATUR ANALISIS FAKTOR FAKTOR YANG MEMPENGARUHI KINERJA TENAGA KESEHATAN DI PUSKESMAS Aisyahfira Wijaya, Arini; syahrani purba, fadila; Andina, Adelia; Hajijah Purba, Sri
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 9 No. 1 (2024)
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v9i1.513

Abstract

Abstrak Kinerja merupakan target yang ingin dicapai, prestasi yang terlihat atau kemampuan kerja yang baik dari seorang pekerja. Penelitian ini bertujuan untuk mengetahui apa faktor faktor yang mempengaruhi kinerja seorang tenaga kesehatan mengingat jumlah tenaga kesehatan saja masih belum memadai yang dimana secara logika, tenaga kesehatan mengemban tugas yang melebihi ambang batas dalam penjalanan tugas dan kewajibannya, hal ini mungkin akan menjadi faktor yang mempengaruhi kinerja seorang tenaga kesehatan. Penelitian ini adalah penelitian berbasis literatur review, yang dimana literatur review berisi uraian mengenai teori, studi ini juga merupakan pendekatan yang ampuh dilakukan agar mendapatkan insight lebih dalam pada topik penelitian. Studi literatur menunjukkan bahwa kinerja tenaga kesehatan di Puskesmas dipengaruhi oleh kombinasi faktor individu, organisasi, motivasi, serta pelatihan dan pengembangan kompetensi.
ANALISIS IMPLEMENTASI PROGRAM JKN PADA LAYANAN ANTENATAL CARE (ANC) DI WILAYAH KERJA PUSKESMAS SIMALINGKAR Aisyahfira Wijaya, Arini; Devi, Sri; syahrani purba, fadila; Pramita Gurning, Fitriani
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 9 No. 1 (2024)
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v9i1.518

Abstract

Abstrak Permasalah yang dihadapkan pada penggunaan kartu JKN yaitu masih rendahnya penggunaan kartu jaminan kesehatan. Hal ini dikarenakan belum optimalnya pelayanan yang diberikan pada fasilitas kesehatan dan beranggapan dengan menggunakan kartu jaminan kesehatan sangat merepotkan khususnya dalam sistem rujukan, padahal dengan adanya JKN ini dapat memperingan biaya layanan Antenatalcare. Adapun tujuan penelitian ini adalah untuk mengetahui implementasi program JKN pada layanan antenatalcare (ANC) di wilayah kerja Puskesmas Simalingkar. Penelitian ini mengadopsi pendekatan kualitatif sebagai pendekatan metodologi dengan metode pengumpulan data seperti observasi, wawancara dan dokumentasi yang terkait penelitian di Puskesmas Simalingkar dan bersumber dari informan yang terdiri dari Kepala Tata Usaha, Bendahara JKN dan Bidan dalam layanan ANC. Ketersediaan fasilitas dan aksebilitas ANC di Puskesmas ini sudah berjalan dengan baik dan efektif. Peningkatan atau perubahan yang dilakukan dalam pelayanan ANC sejak Implementasi JKN sangat meningkat dari fasilitas dan aksebilita sebelumnya dapat dilihat dari antusiasnya pasien dalam memeriksakan kandungannya ke Puskesmas. Aadapun tantangan khusus yang dihadapi dalam mengitegrasikan JKN dengan layanan ANC di Puskesmas yaitu BPJS pasien tidak aktif dikarenakan premi yang menunggak dan tenaga kesehatan tidak berada ditempat namun dengan adanya kendala tersebut tetap dilayani.
Analysis of Healthcare Workers' Perceptions of the Quality of Training and Professional Development at Simalingkar Community Health Centers (Puskesmas) in 2024 Lubis, Irwansyah; Zahra Putri Purba , Anita; Aldona, Cindy; Dina, Putri; Sari Siregar, Meida
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 9 No. 1 (2024): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v9i1.519

Abstract

Training and professional development are crucial factors in improving the quality of human resources (HR) in the healthcare sector. This component is crucial for ensuring that healthcare workers have the skills and knowledge necessary to provide safe and effective healthcare services. This study used a qualitative descriptive approach to understand healthcare workers' perceptions of the quality of training and professional development at Simalingkar Community Health Centers. The study subjects were healthcare workers selected based on their experience participating in training and professional development. The study found that healthcare workers at Simalingkar Community Health Centers have positive perceptions of training and professional development, which includes the use of health applications and curative treatment methods. The planning process involves regular meetings with the government and is supported by the Regional Budget (APBD) and the Regional Budget (BOK). Training has been shown to improve work quality, and mini-workshops are used for evaluation and agreement on next steps. The success of training is influenced by management support, resources, organizational culture, government policies, technology, and collaboration with educational institutions. This study concludes that the training and professional development program at Simalingkar Community Health Center has demonstrated a positive impact on the performance of healthcare workers and the quality of services provided. However, the program's success is influenced by various internal and external factors, including the individual, training methodology, work environment, and training needs.
Analysis of the Utilization of the Medan Berkah Health Insurance Program (JKMB) in the Belawan Sicanang Community Pratiwi, Khairani Putri; Priyatna, Sekar Harum; Mawaddah, Qisti; Gurning, Fitriani Pramita
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 9 No. 1 (2024): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v9i1.520

Abstract

The Mayor of Medan refers to Universal Health Coverage as the Medan Berkah Health Insurance (JKMB) Program, which will be implemented in November 2022. The JKMB program is expected to free the general public from financial barriers to accessing adequate and high-quality healthcare. The purpose of this study is to examine how the Belawan Sicanang community uses and benefits from the Medan Berkah Health Insurance (JKMB) program. This study used a quantitative descriptive research design, with data collection based on questionnaires. Based on the research findings, which indicate that 75% of respondents in the Belawan Sicanang population are aware of the Medan Berkah Health Insurance program, respondents obtained information through social media, enabling them to effectively utilize the JKMB program.
Analysis of Inpatient Satisfaction at the Aceh Singkil Regional General Hospital -, Adinda
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 9 No. 2 (2024): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v9i2.531

Abstract

In 2018, the patient satisfaction rate in Indonesia was 42.8%, still below the standard set by the Indonesian Ministry of Health of 95%. Improved healthcare services are necessary to ensure patient satisfaction. Good service quality arises from patient perceptions, who expect the service to meet their expectations. This study aims to analyze inpatient satisfaction at the Aceh Singkil Regional General Hospital. The research method used was quantitative with a cross-sectional approach. The population consisted of 320 patients or their families, with a sample size of 175 people drawn using accidental sampling using a questionnaire. The study was conducted in July 2024. Data were analyzed using univariate, bivariate (chi-square), and multivariate (logistic regression) analyses. 83 (47.7%) respondents were dissatisfied, 128 (73.1%) reported good doctor service, 132 (75.4%) reported good nurse service, and 98 (56.0%) reported good administrative service. There was a correlation between doctor service (p-value 0.014), nurse service (p-value 0.012), and administrative service (p-value 0.000) and patient satisfaction. The most dominant variable influencing patient satisfaction was administrative service (p-value 0.000) with an OR of 8.105. It is hoped that hospitals can improve patient satisfaction by providing friendly and attentive service and training for healthcare staff.

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