cover
Contact Name
Liyushiana Liyushiana
Contact Email
liyushiana@poltekparmedan.ac.id
Phone
+62813803675
Journal Mail Official
liyushiana@poltekparmedan.ac.id
Editorial Address
Jl. RS. Haji No. 12 Kota Medan
Location
Kab. deli serdang,
Sumatera utara
INDONESIA
Tourism, Hospitality and Culture Insights Journal
ISSN : 27978885     EISSN : 28303415     DOI : https://doi.org/10.36983/thcij
Core Subject : Economy,
Penerbitan THCIJ (Tourism, Hospitality and Culture Insights Journal) bertujuan memajukan kegiatan penelitian di bidang kepariwisataan. THCIJ (Tourism, Hospitality and Culture Insights Journal) ini terbit setiap 6 bulan sekali dalam satu tahun yakni bulan Januari - Juni dan Juli - Desember. Redaksi menerima sumbangan tulisan jurnal dan artikel dalam Bahasa Indonesia dan Bahasa Inggris minimal 8 halaman maksimal 15 halaman kwarto. Redaksi berhak menyunting sejauh tidak merubah atau mengganti isi dan makna tulisan jurnal yang diterima.
Articles 67 Documents
Pengaruh Kualitas Kinerja Karyawan Terhadap Pelayanan Tamu Hotel Swissbel Harbour Bay Batam Gultom, Bastian Kevin; Situmorang, Steven Slamat Obed; Silalahi, Vito Andrian Immanuel
Tourism, Hospitality And Culture Insights Journal Vol 5 No 1 (2025): Tourism, Hospitality And Culture Insights Journal
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36983/thcij.v5i1.824

Abstract

This study aims to determine the effect of employee performance quality on the level of service received by hotel guests. In the hospitality industry, employees have a central role in creating a positive guest experience. Employee performance includes various aspects such as work skills, attitudes, responsibilities, speed, and interpersonal communication skills. This study uses a quantitative approach with a survey method on guests and management of starred hotels in the Harbour Bay Batam area. The results of the analysis show that there is a significant and positive relationship between employee performance quality and service satisfaction felt by guests. Employees who have high performance are proven to be able to provide more responsive, friendly, and professional services. Therefore, improving employee competence and motivation is very important in supporting the overall quality of hotel services. This study recommends ongoing training programs and performance-based reward systems as strategies for improving the quality of hotel services.
Analisis Potensi Pariwisata dan Dampak Ekonomi terhadap Masyarakat Desa Rumah Gerat, Kecamatan Sibiru-biru, Kabupaten Deli Serdang Zahro, Siti; Khadry, Muhammad; Sembiring, Hudan Breby Br; Damanik, Astri Perisay
Tourism, Hospitality And Culture Insights Journal Vol 5 No 1 (2025): Tourism, Hospitality And Culture Insights Journal
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36983/thcij.v5i1.840

Abstract

This study aims to analyze the tourism potential and its economic impact on the community of Desa Rumah Gerat, Kecamatan Sibiru-biru, Kabupaten Deli Serdang. Utilizing a qualitative descriptive method, data were collected through interviews, field observations, documentation, and scoring based on tourism development criteria. The findings reveal that Desa Rumah Gerat possesses significant natural, cultural, and artificial tourism potential, including clean rivers, lemon agro-tourism, traditional Karo herbal medicine, local dance performances, and camping grounds. The total tourism potential score reached 3,230 out of 4,600, placing the village in the high potential category with an index of 70.21%. The economic impact is evident in increased local income opportunities, job creation, and the emergence of new tourism-based micro-enterprises. However, several limitations were identified, including the absence of accommodations, limited tourism services, inadequate infrastructure, and a lack of promotional strategies and community training. The study concludes that with proper planning, infrastructure development, and community involvement, Desa Rumah Gerat has the potential to be transformed into a sustainable tourism village. These findings are expected to support stakeholders in designing strategic actions to enhance the village’s tourism appeal and economic resilience while preserving its natural and cultural integrity
PERAN BAHASA INDONESIA DI OBJEK WISATA DESA PEMATANG SERAI KABUPATEN LANGKAT kamal, Mustafa
Tourism, Hospitality And Culture Insights Journal Vol 5 No 1 (2025): Tourism, Hospitality And Culture Insights Journal
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36983/thcij.v5i1.841

Abstract

This research aims to identify and analyze the potential of local culture as a tourist attraction in Pematang Serai Village, Lalat Regency. This village has a rich culture in the form of traditional arts, customs, and local culinary that reflect the identity of the local community. A qualitative approach was used in this study through field observation and interviews. The results of the study show that the local cultural potential of this village strongly supports the development of community-based tourism, especially with the existence of river tourism and culinary attractions. However, tourism development still faces challenges such as lack of infrastructure, limited promotion, and low public awareness of the economic value of the tourism sector. Empowerment efforts through tourism village programs and increasing community participation are the main keys in creating sustainable and competitive tourist destinations. This research recommends improving infrastructure, community education, and active promotion to strengthen the position of Pematang Serai Village as a cultural-based tourist destination.
PERAN KOMUNITAS LOKAL DALAM PENGEMBANGAN PARIWISATA DI DESA WISATA PERKEBUNAN BUKIT LAWANG KABUPATEN LANGKAТ Suprapto, Yon
Tourism, Hospitality And Culture Insights Journal Vol 5 No 1 (2025): Tourism, Hospitality And Culture Insights Journal
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36983/thcij.v5i1.703

Abstract

This study aims to analyze the form and level of local community participation in tourism development and identify factors that influence community involvement in Bukit Lawang Plantation Tourism Village, Langkat Regency. The method used in this research is descriptive qualitative with data collection through interviews, ohservation, and documentation. The results showed that local community participation was very significant in various aspects, such as tourism operations, homestay management, und provision of tour guide services. In addition, local communities are involved in environmental conservation that supports the sustainability of ecotourism in Bukit Lawang, especially related to the protection of Sumatran orangutans. The main factors influencing community involvement are awareness of the economic potential generated by tourism, the availability of adequate infrastructure, support from government and non-government organizations, and training provided. However, the study also found that there are still challenges in equitable distribution of tourism benefits umong community groups, mainly due to limited access to capital, technology, and education. This research is expected to contribute to the development of a more inclusive and sustainable community-based tourism stralegy, as well as encourage collaboration between local communities, government, and related institutions in enhancing the role of local communities in the tourism sector.
News ringkasan statistik kemunculan simbol dalam togel online berbasis teragol: k kemunculan simbol dalam togel online berbasis teragol admin, admin
Tourism, Hospitality And Culture Insights Journal Vol 5 No 1 (2025): Tourism, Hospitality And Culture Insights Journal
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk menganalisis tren permainan slot online di tahun 2026. Metode yang digunakan adalah analisis data pengguna dari beberapa platform digital. Hasil menunjukkan peningkatan minat sebesar 35% pada game berbasis mobile. Kesimpulannya, perkembangan teknologi mobile menjadi faktor utama dalam pertumbuhan industri ini.
admin telegram @idontpleasure: admin telegram @idontpleasure admin, admin
Tourism, Hospitality And Culture Insights Journal Vol 5 No 1 (2025): Tourism, Hospitality And Culture Insights Journal
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

admin telegram @idontpleasure
Cara Menyusun Strategi Slot Online Berbasis Pengalaman: Cara Menyusun Strategi Slot Online Berbasis Pengalaman admin, admin
Tourism, Hospitality And Culture Insights Journal Vol 1 No 1 (2026): Tourism, Hospitality and Culture Insights Journal (THCIJ)
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Pelajari cara menyusun strategi slot online berbasis pengalaman untuk meningkatkan peluang menang di permainan kasino favorit Anda.