cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Liyushiana Liyushiana
Contact Email
liyushiana@poltekparmedan.ac.id
Phone
+62813803675
Journal Mail Official
liyushiana@poltekparmedan.ac.id
Editorial Address
Jl. RS. Haji No. 12 Kota Medan
Location
Kab. deli serdang,
Sumatera utara
INDONESIA
Tourism, Hospitality and Culture Insights Journal
Published by Politeknik Pariwisata Medan
ISSN : 27978885     EISSN : 28303415     DOI : https://doi.org/10.36983/thcij
Core Subject : Economy,
Economics, Econometrics & Finance
Penerbitan THCIJ (Tourism, Hospitality and Culture Insights Journal) bertujuan memajukan kegiatan penelitian di bidang kepariwisataan. THCIJ (Tourism, Hospitality and Culture Insights Journal) ini terbit setiap 6 bulan sekali dalam satu tahun yakni bulan Januari - Juni dan Juli - Desember. Redaksi menerima sumbangan tulisan jurnal dan artikel dalam Bahasa Indonesia dan Bahasa Inggris minimal 8 halaman maksimal 15 halaman kwarto. Redaksi berhak menyunting sejauh tidak merubah atau mengganti isi dan makna tulisan jurnal yang diterima.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Tourism, Leisure and Hospitality Management
Articles 72 Documents
 4   5   6   7   8 
Potensi Homestay sebagai Daya Tarik Wisata di Desa Tempirai, PALI Putri, Vania Okky; Hariman, Hariman; Permatasari, Mustika; Setiawan, Mulkan; Morena, M. Rian Ahdian
Tourism, Hospitality And Culture Insights Journal Vol 4 No 2 (2024): Tourism, Hospitality And Culture Insights Journal
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36983/thcij.v4i2.643

Abstract

This research aims to identify and analyze the potential of homestays in Tempirai Village - PALI, which can be claimed as a tourism product in the region. This research is qualitative with a descriptive approach, which describes the existing conditions, especially accommodation in the form of homestays, as well as through potential analysis carried out on the 2A (Attractions and Accommodation) tourism product components. Data was collected through observation, interviews and literature study. The research results show that Tempirai Village has products that are quite ready to be developed as a tourist attraction, one of which is a Homestay with hospitality and a tourism-awareness by the local community. This potential is ultimately considered capable of supporting the development of Tempirai Village to become a tourist village in the future.
Potensi Wisata Bukit Lawang Sebagai Kawasan Unggulan Ekowisata Sianipar, Christina Indriani; Riyanti, Imelda Vega
Tourism, Hospitality And Culture Insights Journal Vol 4 No 2 (2024): Tourism, Hospitality And Culture Insights Journal
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36983/thcij.v4i2.664

Abstract

Tourism potential of Bukit Lawang for ecotourism superior area. Bukit lawang is one of the potential tourist attractions in Gunung Leuser National Park. Bukit lawang is located in the utilization zone of Gunung Leuser National Park. Orangutan is one of the two species of Orangutan in Indonesia and can only be found on the island of Sumatra. This place also has tourism potential with fast and clear river currents. Research is conducted to describe a symptom, event, and incident that occurs factually, systematically and accurately. In general, research methods have 3 types, namely quantitative, qualitative and mixed. In this study the authors used qualitative research methods by means of interviews and used SWOT + Matrix analysis. SWOT analysis is used to analyze internal factors and external factors which will then become strategic actions and profitable business optimization Bukit Lawang tourist attraction has been known both domestically and abroad. Bukit lawang has developed into a popular ecotourism center in North Sumatra. Many tourists come to participate in jungle trekking, watch orangutans in the wild, and enjoy the beautiful nature. One of the most famous activities in Bukit Lawang is forest trekking to see orangutans. Bukit lawang also offers other nature tourism activities such as river tubing, rafting and walking. Bukit lawang is a destination located in North Sumatra, Indonesia that is famous for its natural beauty, especially as the home of the lying orangutan. However, like other tourist attractions, Bukit Lawang has a number of advantages and disadvantages. The pros of bukit lawang include spectacular natural scenery, the opportunity to see wild orangutans in their natural habitat and a variety of outdoor activities such as hiking and tubing. On the other hand, the lack of government contribution in utilizing the untapped tourism potential and the lack of public awareness of tourism awareness.
Partisipasi Masyarakat dalam Pengembangan Desa Wisata Timbang Jaya Saragih, Yoana Romauli; Yanti, Dewi
Tourism, Hospitality And Culture Insights Journal Vol 4 No 2 (2024): Tourism, Hospitality And Culture Insights Journal
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36983/thcij.v4i2.665

Abstract

Timbang Jaya Village has the potential for extraordinary tourist attractions including natural tourism, culinary tourism and local cultural tourism supported by attractions, accommodation and other facilities. Therefore, this study aims to analyze community participation in the development of Timbang Jaya Tourism Village. This research uses a qualitative approach by involving the active participation of local communities, village government, and Pokdarwis. The results of this study show that community participation in the development of Timbang Jaya Tourism Village has a positive impact in several aspects. However, this study also identified several obstacles that local communities still face, such as the lack of financial resources channeled to the community, and the fragmentation of land from each individual or company. Based on these findings, it is recommended that the government move quickly in channeling funds to the community and assisting in the problems faced by the community, as well as strengthening cooperation between various related parties to achieve more effective goals.
Persepsi Wisatawan Mancanegara terhadap Kunjungan Ekowisata di Bukit Lawang Yana Charolin, Helen Eli
Tourism, Hospitality And Culture Insights Journal Vol 4 No 2 (2024): Tourism, Hospitality And Culture Insights Journal
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36983/thcij.v4i2.666

Abstract

Bukit Lawang ecotourism offers millions of charms through natural scenery, flora and fauna that live in the nature reserve. Sumatran orangutans are an icon of foreign tourists visiting Bukit Lawang. Sumatran orangutans have become an icon for foreign tourists visiting Bukit Lawang. This study aims to analyze the perception and satisfaction of foreign tourists when visiting Bukit Lawang. This research method uses quantitative descriptive methods by using questionnaires as a tool to measure tourist perceptions. The characteristics of foreign tourists in this study are mostly men, aged 29 to 34 years, come from Korea, have a visit duration of 2 to 3 days, first visit, and are ready to return. Tourist perceptions are divided into several categories, including Activities that are in great demand by tourists such as enjoying the beauty of nature and tracking. Regarding facility preferences, foreign tourists are satisfied with the facilities provided. Travellers' perceptions of accessibility and networking are rated good.
PEMANFAATAN PLATFORM TIKTOK SEBAGAI UPAYA MENINGKATKAN PROMOSI PAKET WISATA RIVER TUBING DI DESA WISATA BARUA KABUPATEN BANTAENG Mahendra, Arya Dwi; Aini, Windra; Hasrul, Hasrul
Tourism, Hospitality And Culture Insights Journal Vol 5 No 1 (2025): Tourism, Hospitality And Culture Insights Journal
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36983/thcij.v5i1.786

Abstract

Barua Tourism Village in Bantaeng Regency is a nature-based tourism destination with great potential through river tubing activities at River Moon Batu Doli. However, limited promotion becomes a barrier to attracting tourists. This study aims to develop a digital promotion strategy using TikTok. Using a qualitative approach and single-subject design, the study involves creating an official TikTok account, producing promotional content, and utilizing TikTok features such as hashtags, geotagging, captions. The results show that TikTok significantly enhances tourism village visibility with high user engagement. TikTok is proven effective in organically and interactively reaching a broad audience.
Penerapan Perilaku K3 Pada Dapur Departemen Di Theme Park Dan Resort Pantai Cermin Kec. Perbaungan Kabupaten Serdang Bedagai Hasriyani, Enny
Tourism, Hospitality And Culture Insights Journal Vol 5 No 1 (2025): Tourism, Hospitality And Culture Insights Journal
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36983/thcij.v5i1.708

Abstract

The existence of K3 is an effort to control the course of work activities. However, the occurrence of work safety incidents in a company or institution shows that there are problems occurring in the implementation process. This then becomes a challenge for the company to improve the quality of K3 for employees to work optimally. This also happened in the Kitchen department at the Pantai Cermin Themepark and Resort, Deli Serdang district. This research was conducted in the Kitchen Themepark and Resort Pantai Cermin department, Deli Serdang district using descriptive qualitative research types. So, to find out the extent of the influence of K3 so far on employees, the research tries to examine how K3 behavior is implemented in the Kitchen department at the Pantai Cermin Themepark and Resort, Deli Serdang district. From the results of the research carried out, it turns out that we have not been able to implement K3 behavior well. In fact, the K3 program currently being created has not been able to have an impact on the smooth running of employee activities due to several problems such as communication and lack of control. So this then proves that the readiness of company management in carrying out K3 has not adapted optimally. Research results show that work accidents until August 2024 are still higher than the previous year. Therefore, the Kitchen department at the Pantai Cermin Themepark and Resort in Deli Serdang district must make improvements to the program policies that are currently in effect, and be supported by several management procedures that support the smooth running of employee safety activities.
Tata Kelola Pariwisata Berkelanjutan: Studi Kasus Danau Lau Kawar, Desa Kuta Gugung, Kecamatan Naman Teran, Kabupaten Karo Khadry, Muhammad; Putri, Risyah Andira; Sembiring, Hudan Breby Br; Damanik, Astri Perisay; Zahro, Siti
Tourism, Hospitality And Culture Insights Journal Vol 5 No 1 (2025): Tourism, Hospitality And Culture Insights Journal
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36983/thcij.v5i1.804

Abstract

North Sumatra is a province with significant potential derived from its natural, cultural, and man-made attractions, among which Lau Kawar Lake stands out as a notable tourist destination. Located in Karo Regency, Lau Kawar Lake has been providing benefits to the local community. Given that Lau Kawar Lake has become a promising tourism sector capable of boosting the surrounding economy, its development must also consider the social and environmental issues that may arise, thus necessitating the adoption of sustainable tourism concepts. Sustainable tourism can be implemented using various indicators, one of which is the Global Sustainable Tourism Council (GSTC) criteria. By employing a qualitative descriptive methodology, including data collection through interviews, field observations, and documentation, this research aims to understand the management of Lau Kawar Lake as a tourist destination and identify the challenges faced in its management in accordance with GSTC criteria. The research findings indicate that the management practices at Lau Kawar Lake largely do not align with the sustainable tourism indicators set forth by the GSTC. Based on observations using the GSTC sustainable management framework, the overall sustainability management of Lau Kawar Lake remains poor. The insights gained from this study can provide valuable information for developing Lau Kawar Lake to meet the requirements of becoming a sustainable tourism destination.
PENERAPAN CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP KEPUASAN PELANGGAN CAMBRIDGE HOTEL MEDAN Hisan, Khoirutun; Harianja, Rizky Andrian; Harahap, Yeni Maduma
Tourism, Hospitality And Culture Insights Journal Vol 5 No 1 (2025): Tourism, Hospitality And Culture Insights Journal
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36983/thcij.v5i1.807

Abstract

Guest loyalty is a key factor in maintaining the sustainability of hotel businesses amid increasingly tight competition in the hospitality industry. This study aims to identify strategies to improve guest loyalty at Cambridge Hotel Medan through the implementation of Customer Relationship Management (CRM) activities and Porter’s value chain analysis. The research method uses a qualitative approach with data collection techniques through participatory observation and in-depth interviews with hotel management and several regular guests. The results show that Cambridge Hotel Medan can increase guest loyalty through service personalization, membership-based loyalty programs, two-way communication after visits, and CRM technology integration. In addition, the value chain analysis helps the hotel identify primary and supporting activities that add value to the guest experience. Recommendations include implementing an integrated CRM system, improving human resource quality, and optimizing digital communication with guests.
Pengaruh Kualitas Kinerja Karyawan Terhadap Pelayanan Tamu Hotel Swissbel Harbour Bay Batam Gultom, Bastian Kevin; Situmorang, Steven Slamat Obed; Silalahi, Vito Andrian Immanuel
Tourism, Hospitality And Culture Insights Journal Vol 5 No 1 (2025): Tourism, Hospitality And Culture Insights Journal
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36983/thcij.v5i1.824

Abstract

This study aims to determine the effect of employee performance quality on the level of service received by hotel guests. In the hospitality industry, employees have a central role in creating a positive guest experience. Employee performance includes various aspects such as work skills, attitudes, responsibilities, speed, and interpersonal communication skills. This study uses a quantitative approach with a survey method on guests and management of starred hotels in the Harbour Bay Batam area. The results of the analysis show that there is a significant and positive relationship between employee performance quality and service satisfaction felt by guests. Employees who have high performance are proven to be able to provide more responsive, friendly, and professional services. Therefore, improving employee competence and motivation is very important in supporting the overall quality of hotel services. This study recommends ongoing training programs and performance-based reward systems as strategies for improving the quality of hotel services.
Analisis Potensi Pariwisata dan Dampak Ekonomi terhadap Masyarakat Desa Rumah Gerat, Kecamatan Sibiru-biru, Kabupaten Deli Serdang Zahro, Siti; Khadry, Muhammad; Sembiring, Hudan Breby Br; Damanik, Astri Perisay
Tourism, Hospitality And Culture Insights Journal Vol 5 No 1 (2025): Tourism, Hospitality And Culture Insights Journal
Publisher : Politeknik Pariwisata Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36983/thcij.v5i1.840

Abstract

This study aims to analyze the tourism potential and its economic impact on the community of Desa Rumah Gerat, Kecamatan Sibiru-biru, Kabupaten Deli Serdang. Utilizing a qualitative descriptive method, data were collected through interviews, field observations, documentation, and scoring based on tourism development criteria. The findings reveal that Desa Rumah Gerat possesses significant natural, cultural, and artificial tourism potential, including clean rivers, lemon agro-tourism, traditional Karo herbal medicine, local dance performances, and camping grounds. The total tourism potential score reached 3,230 out of 4,600, placing the village in the high potential category with an index of 70.21%. The economic impact is evident in increased local income opportunities, job creation, and the emergence of new tourism-based micro-enterprises. However, several limitations were identified, including the absence of accommodations, limited tourism services, inadequate infrastructure, and a lack of promotional strategies and community training. The study concludes that with proper planning, infrastructure development, and community involvement, Desa Rumah Gerat has the potential to be transformed into a sustainable tourism village. These findings are expected to support stakeholders in designing strategic actions to enhance the village’s tourism appeal and economic resilience while preserving its natural and cultural integrity

Page 7 of 8 | Total Record : 72

 4   5   6   7   8 

Filter by Year

2021 2025


Reset
Filter By Issues
All Issue Vol 5 No 1 (2025): Tourism, Hospitality And Culture Insights Journal Vol 4 No 2 (2024): Tourism, Hospitality And Culture Insights Journal Vol 4 No 1 (2024): Tourism, Hospitality And Culture Insights Journal Vol 3 No 2 (2023): Tourism, Hospitality And Culture Insights Journal Vol 3 No 1 (2023): Tourism, Hospitality And Culture Insights Journal Vol 2 No 2 (2022): THCIJ (Tourism, Hospitality and Culture Insights Journal) Vol 2 No 1 (2022): THCIJ (Tourism, Hospitality and Culture Insights Journal) Vol 1 No 2 (2021): THCIJ (Tourism, Hospitality and Culture Insights Journal) Vol 1 No 1 (2021): THCIJ (Tourism, Hospitality and Culture Insights Journal)