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Gedung LPPM Universitas Sebelas April, Jl. Angkrek Situ No.19, Kelurahan Situ, Kecamatan Sumedang Utara, Kabupaten Sumedang, Jawa Barat, Indonesia 45323
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INDONESIA
Journal of Bussines Management Basic
Published by Universitas Sebelas April
ISSN : -     EISSN : 29643856     DOI : -
Core Subject : Economy, Education,
Economics, Econometrics & Finance Other
Journal of Bussines Management Basic, is a peer-reviewed scientific journal that can be used as a platform to publish research articles in the area of Accounting & Audit, biannually in March and September. The aim of this journal is to promote increased new knowledge through scientific articles as well as an evidence-based practice in the health area `Business and Management. Focus and Scope: Human Resource Management, Marketing Management, Management Information Systems, Financial Management, Operational Management, Business Feasibility Studies, Financial Statement Analysis and Management Accounting
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 102 Documents
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Analysis of Leadership Style at Sukasari Village Office Sumedang Rizal Giovanni Nugraha; Kisthi Hanila Dewi; Thessa Izfadllillah
Journal of Bussines Management Basic Vol 4 No 1 (2022): Journal of Bussines Management Basic
Publisher : Universitas Sebelas April, Fakultas Ekonomi dan Bisnis

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Abstract

Leadership is a process in influencing the activities of a person or group in an effort to achieve goals in certain situations. In Sukasari Village, Sumedang often employees (HR) who arrive late and do not work effectively as needed, appropriate leadership is needed in their employee duties to be more effective in carrying out and responsibilities, based on this, it is effective to know what leadership style is used and a way so that employees can come on time and work well in Suksari Sumedang Village. This research was conducted with a descriptive qualitative research method approach. Sampling was done by purposive sampling technique, as the object of this research was the village head in Sukasari Village, Sumedang. Data collection techniques through observation, online interviews and documentation. Research data were analyzed using miles and hubermen which included data collection, data reduction, data presentation and drawing conclusions. The results of this study indicate that the leadership style applied in Suksari Sumedang Village is more dominant in the democratic leadership style. Which in practice the leader implements the decisions made with the leader and subordinates, are free to express opinions so that subordinates can also work together in finding good solutions to the problems at hand.
Analysis of Employee Competency at The Education Service of The Sumedang District Komala Sirotul Zannah; Wawan Gunawan; Rd. Dewi Puspasari
Journal of Bussines Management Basic Vol 4 No 1 (2022): Journal of Bussines Management Basic
Publisher : Universitas Sebelas April, Fakultas Ekonomi dan Bisnis

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Abstract

Human Resource Management is defined as the science and art of regulating the relationship and role of the workforce so that they can effectively and efficiently use human abilities in order to achieve the goals of each company or agency. Based on the results of observations at the Education Office of Sumedang Regency, it shows that the competence of employees is not fully good. So it is necessary to improve the competence of employees in order to achieve organizational goals. The purpose of this study is to determine the competence of employees at the Education Office of Sumedang Regency and to find out efforts to improve employee competence at the Education Office of Sumedang Regency. The method used is qualitative research methods, using data collection techniques through interviews, observation and documentation, triangulation and the techniques that researchers use in the methodology chapter. To be able to obtain information through this technique, the researchers determined a sample or informant as many as four people including the Head of the Program Sub Division, Head of the General Assets and Personnel Sub Division, General Sub Division Staff, Program Sub Division Staff. With these four informants. Then Based on the results of research through several techniques can be obtained information that researchers have done that the competence of employees is good based on the dimensions of Knowledge, Expertise and Attitude. However, it is necessary to improve the competence of employees at the Sumedang Regency Education Office. Efforts are being made to improve employee competence in the dimensions of expertise with indicators of personal, intrapersonal and communication skills to employees, the provision of rewards and funishmen, where employees can work well considering that if employee performance is appreciated, through the provision of rewards, for employees who excel then competence or work skills also affect the improvement of good performance. It is hoped that the leadership will always try to supervise the work of employees where this will affect the level of competence in the field of employee work expertise.
Quality of Service at Primary Cooperative Kartika Sumedang Ressa Ferdiyanti Hidayat; Teguh Santoso; Jajang Supriatna
Journal of Bussines Management Basic Vol 4 No 1 (2022): Journal of Bussines Management Basic
Publisher : Universitas Sebelas April, Fakultas Ekonomi dan Bisnis

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Abstract

The focus of this study is to analyze the quality of service at the primary cooperative Kartika Sumedang which includes 5 dimensions, namely Reliability, Physical Evidence (Tangible), Responsiveness (Responsiveness), Assurance (Assurance), and Empathy (Empathy). The purpose of this study is to determine the quality of service at the Kartika Sumedang Primary Cooperative and to determine the efforts to improve the quality of its services. The method used in the preparation of this thesis is descriptive research with a qualitative approach using primary and secondary data. Primary data was obtained by data collection techniques through interviews and observations, while secondary data came from the primary documents of the Kartika Sumedang Cooperative. In analyzing the data that has been obtained, the Miles and Huberman model with steps; data collection, data reduction, data display, and conclusion drawing/verification data. The method used for the validity of the data is to use the tringulation technique. The results of this study indicate that the application of service quality to the Primary Cooperative Kartika Sumedang has not been fully maximized, especially in the indicator of a comfortable parking space in the dimensions of existing physical evidence (tangible).
THE EFFECT OF COMPENSATION, ON PERFORMANCE, MOTIVATION AND WORK ACHIEVEMENT ON NONPERMANENT TEACHERS (GTT) Muhammad Irfan Nur’Arif
Journal of Bussines Management Basic Vol 4 No 2 (2022): Journal of Bussines Management Basic
Publisher : Universitas Sebelas April, Fakultas Ekonomi dan Bisnis

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Abstract

This study aims to determine the factors that affect the performance of Non-PermanentTeachers (GTT) at SDN Malingping. These factors are the influence of compensationand work motivation. Teachers who have high work motivation will have a positiveimpact on institutions in the school environment, so that these goals can be achieved. Inthis study, there are 2 problems, namely the effect of compensation on work motivationof non-permanent teachers (GTT) at SDN Malingping. This study uses qualitativemethods, the data collection techniques used are document analysis and observation.Teachers are Human Resources (HR) which are very important for human life becauseteachers have an important role in the intellectual life of the nation. However, there aremany conflicts that occur in Non-Permanent Teachers (GTT). Non-Permanent Teachers(GTT) are required to work optimally so that their students can become the nextgeneration of quality. However, Non-Permanent Teachers (GTT) do not receive properrights. This can lead to a prolonged dilemma, the magnitude of the responsibility givenas teaching staff has not been accompanied by the commensurate rights received byNon-Permanent Teachers (GTT). The number of demands and workloads borne by nonpermanentteachers (GTT) can lead to compensation, motivation and work performance and work stress
Implementation of Customer Relationship Management in Improving Customer Satisfaction and Loyalty of PPMU Foundation Bandung Syaifuddin
Journal of Bussines Management Basic Vol 4 No 2 (2022): Journal of Bussines Management Basic
Publisher : Universitas Sebelas April, Fakultas Ekonomi dan Bisnis

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Abstract

PPMU Foundation is a non-profit organization engaged in social education with a focus on the issue of equity in access to education for the society, especially the poor. The organization has a mission to support the community in accessing education through funding programs from donors. To build a good relationship with donors, an effective information system is needed. Interactive Customer Relationship Management (i-CRM) information system is one of the best alternative solutions. I-CRM can provide an interaction between PPMU Foundation and donors interactively. Collecting data is conducted by observation, interviews, questionnaires and literature studies. Information system development using RAD model, which includes UML, use case diagram, sequence class, statechart and activity. The purpose of the research is to build interactive customer relationship management (i-CRM) in increasing donor satisfaction and loyalty. The result of this research is that the i-CRM website can provide interactive communication with donors, with 76.13% of donors stated that the information provided by i-CRM is good, 55% stated that i-CRM is easy to use, and 90% stated that i-CRM improves service quality.
The Effect Of Product Quality And Price On Consumers Satisfaction Ryan Feryana Kurniawan; Dewi Ratnasari
Journal of Bussines Management Basic Vol 4 No 2 (2022): Journal of Bussines Management Basic
Publisher : Universitas Sebelas April, Fakultas Ekonomi dan Bisnis

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Abstract

The study aims to determine and analyze the effect of product quality and price on consumer satisfaction (study empirical based on PT. Maulana Mappajaji Sumedang). The methode use is explanatory research and hypothesis testing. By distributing questionnaires to 61 responden. The data analysis technique used is descriptive analysis, validity test, reliability test, classical assumption test, multiple linear regression analysis, coefficient of determination analysis, and hypothesis testing with partial test (t test) simultaneous test (F test). The results of the partial test (t test) show that the product quality variable has a significant and significant effect on consumer satisfaction with a value of 3.358 > 1.671 with a significance level of 0.001 < 0.005. while the price variable has a significant effect on consumer satisfaction with a value of 3.619 > 1.671 with a significance level of 0.001 < 0.005. Then, simultaneously the variables of product quality and price have a significant and significant effect on consumer satisfaction with a value of 8.070 > 3.16 with a significant level of 0.001 < 0.005. Furthermore, based on the results of the coefficient of determination of the product quality variable, a value of 0.177 is obtained, which means that the percentage of the influence of product quality on consumer satisfaction is 17.7%, for the price variable, a value of 0.182 is obtained, which means that the percentage of the influence of price on consumer satisfaction is 18.2%, and for the product quality and price variables obtained a value of 0.218, which means that the percentage of the influence of product quality and price on consumer satisfaction is 21.8%.
Impact Of Revocation Of Oil Fuel Subsidies In Accordance With The Concept Of Good Governance Ila Karmila
Journal of Bussines Management Basic Vol 4 No 2 (2022): Journal of Bussines Management Basic
Publisher : Universitas Sebelas April, Fakultas Ekonomi dan Bisnis

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Abstract

The essence of this research is to find out the impact of revocation of fuel subsidies in accordance with the concept of good governance as an effort to divert fuel subsidies from consumptive to productive. For the price increase, the government will prepare a compensation fund distribution scheme using electronic money. This assistance is realized through the distribution of Healthy Indonesia Cards (KIS), Smart Indonesia Cards (KIP), and Prosperous Family Cards (KKS). The distribution of compensation funds is a form of effort to implement President Joko Widodo's vision. However, KIS, KIP and KKS assistance is still questionable where the budget comes from. The implementation did not consult with the DPR and did not provide an explanation to the public where the funds for the cards came from. This ignores the principles of Good Governance or good governance, even though it is the prerogative of the President, but the mechanism adopted is less transparent and accountable. In the end, Pratikno (Minister of State Secretary) answered the criticism over the cost of issuing KIS, KIP and KKS. The budget for the issuance of all these cards comes from the BUMN Corporate Social Responsibility (CSR), which is only temporary, but for the following year, the procurement of KIS, KIP, and KKS will be included in the APBN. In fact, Pratikno recommends that the most important thing right now is to focus on the smooth implementation of the KIS, KIP, and KKS programs. the planning, implementation and evaluation stages are needed in the KIS, KIP and KKS programs for compensation for the increase in fuel prices, so it is not only the implementation that is carried out but the evaluation must also be carried out properly. If the planning, implementation and evaluation are not implemented or fail, then later it will be a futile program and only a waste of state money. It would be even better if the policy touched impact and did not stagnate in output or outcome. This can be done through the official website in the form of information so that the public can access it easily
Analysis Of Work Productivity Through Employee Training At PT. Pegadaian KCP Sumedang Megah Dewi Anggini
Journal of Bussines Management Basic Vol 4 No 2 (2022): Journal of Bussines Management Basic
Publisher : Universitas Sebelas April, Fakultas Ekonomi dan Bisnis

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Abstract

The focus of this research contains analysis of work productivity through employee training at PT. Pegadaian KCP Sumedang. The purpose of this study was to determine how work productivity through training and efforts to increase employee productivity at PT. Pegadaian KCP Sumedang. The background of this research is that employee productivity can continue to increase and develop with the existence of various training programs for both new employees and old employees, which are held both in-person and online training. In addition there is also education so that employees can master more than one field of work, so that when there is a rotation of positions the employees already know what job descriptions must be done. The method used in the research is descriptive qualitative with two variables, namely productivity and training. Data collection techniques used are observation, interviews, documentation, and triangulation. Using data analysis Miles and Huberman (1984) namely data reduction, data display and conclusion drawing. There are results and discussions in this study, namely the work productivity of employees at PT. Pegadaian KCP Sumedang has experienced an increase, although gradually. It can be seen through self-development and the quality of employees at work. Although there are a few shortcomings in its implementation, it does not become an obstacle but instead makes it a motivation to be able to continue to learn and develop. PT. Pegadaian held an ourding innovation, which is an activity specifically for employees to put forward ideas for both products and services. Various trainings carried out by employees at PT. Pegadaian KCP Sumedang include workshops, e-learning and sharia learning. Employees are equipped with motivation and various learnings, which make employees not only master one field of work but also master other fields of work.
Analysis of Segmenting, Targeting And Positioning At The Cikujang Tapioca Factory Cibugel Sumedang Helles Amanda; Kokom Komalasari
Journal of Bussines Management Basic Vol 4 No 2 (2022): Journal of Bussines Management Basic
Publisher : Universitas Sebelas April, Fakultas Ekonomi dan Bisnis

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Abstract

This type of research uses qualitative research with a descriptive approach. Data collection techniques are observation, interviews and documentation as well as data analysis carried out using data reduction, data presentation and drawing conclusions. The results of this study indicate that in terms of market segmentation, the main supply of production is sent to Tasikmalaya and market segmentation covers all segments. Likewise, the target market that maintains product quality can be said to be good compared to other similar products, although the price is slightly higher, but it is comparable to the existing quality. Judging from the Positioning strategy carried out, it is known from the attributes and benefits that product reliability can last long enough. While the benefits offered are that tapioca flour can be processed into a variety of daily food ingredients. Efforts to overcome problems, including expanding marketing reach to other areas to increase product sales turnover, improving product quality in order to maintain customer trust and satisfaction, establishing cooperation with banks for additional capital.
The Effect of Good Corporate Governance on Profitability Ratio (Studi Kasus Perusahaan Perbankan Yang Terdaftar di Bursa Efek Indonesia Periode 2018-2020) Lilis Kartika
Journal of Bussines Management Basic Vol 5 No 1 (2023): Journal of bussines management
Publisher : Universitas Sebelas April, Fakultas Ekonomi dan Bisnis

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Abstract

The core problem in this study is the ineffectiveness  of the implementation  of the company's  good corporate governance (GCG), especially in the company's profitability which has decreased from 2018 - 2020. This study aims to determine the effect of good corporate governance (GCG) disclosure on the company's profitability ratio. GCG in this case is proxied with the board of commissioners, board of directors and audit committee. Meanwhile, the profitability variable is proxied with ROA (Return On Assets). This study used a multiple linear regression method and for hypothesis testing, F test, t test and determination  test  were  used  with  a  total  sample  of  36.  The  population  of  this  study  is  banking companies on the Indonesia Stock Exchange in the 2018-2020 period and sampling techniques, namely purposive sampling methods. The results showed that the variables of the board of commissioners had a negative and significant effect on roa, the board of directors had a positive and significant effect on ROA, the audit committee had no effect and significantly affected ROA. Simultaneously, the board of commissioners, the board of directors and the audit committee have no and significant effect on the ROA.

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