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Management Studies and Business Journal
Published by PT Penelitian dan Pengembangan Ilmu
ISSN : 30322278     EISSN : 30322278     DOI : 10.62207
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Management Studies and Business Journal (PRODUCTIVITY) reviewed covers theoretical and applied research in the field of Management and Business. Priority is given to those articles which satisfy the main scope of the journal, and have an impact in the research areas of interest. PRODUCTIVITY Journal always publish 12 times in a year, every Month. Research Scopes: Finance Management, Marketing Management, Human Resources Management, Operations Management, Strategic Management, E-Business, Knowledge Management, Management Accounting, Management Control System, Management Information System, Innovation management, Islamic Principal Management, Ethics and Sustainable, Entrepreneurship and business
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 260 Documents
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STRATEGY TO IMPROVE THE COMPETENCE OF PRIVATE UNIVERSITY LECTURERS IN KENDARI: A DESCRIPTIVE QUALITATIVE APPROACH Jumanudin, Jumanudin; Mokodompit, Eliyanti Agus
Management Studies and Business Journal (PRODUCTIVITY) Vol. 1 No. 11 (2024): Management Studies and Business Journal (PRODUCTIVITY)
Publisher : Penelitian dan Pengembangan Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62207/m0npqq70

Abstract

Increasing the competence of lecturers in higher education is a crucial factor in improving the quality of higher education in Indonesia. Private universities in Kendari, although they have implemented various policies to develop lecturer competencies, still face challenges in implementing policies that are effective and in accordance with the specific needs of each study program. One of the research gaps found is the limited resources, both budget and time, which hinder the development of lecturer competencies in a sustainable and structured manner. This study uses a qualitative descriptive approach with in-depth interviews with five key informants to explore the policies and strategies applied in the development of lecturer competencies in private universities in Kendari. The findings of this study contribute to enriching the literature on lecturer competency development policies, as well as providing practical insights for university management in designing training programs that are more flexible and integrated with the specific needs of disciplines. The implications of this study are the importance of adjusting lecturer competency development policies that are more adaptive to the challenges faced, as well as the need for continuous evaluation to increase the effectiveness of the program.
THE ROLE OF TRAINING AND DEVELOPMENT IN IMPROVING HUMAN RESOURCE PERFORMANCE IN CULINARY MSME INDUSTRY Masri, La Ode Mohammad; Mokodompit, Eliyanti Agus
Management Studies and Business Journal (PRODUCTIVITY) Vol. 1 No. 11 (2024): Management Studies and Business Journal (PRODUCTIVITY)
Publisher : Penelitian dan Pengembangan Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62207/mpkysq18

Abstract

Training and development of Human Resources (HR) has a very important role in improving performance and competitiveness in various industrial sectors, including culinary MSMEs. Although many studies highlight the importance of training in large companies, there are still few that examine the application of training in culinary MSMEs, especially in relation to the limited resources they have. The gap in this research lies in the lack of studies that measure the direct impact of training on employee performance in the culinary MSME sector, especially in the development of soft skills such as customer service. This study uses a descriptive qualitative approach with in-depth interviews with MSME owners, HR managers, employees, coaches, and HR management experts to identify the impact of training on HR performance in culinary MSMEs. The findings of this study contribute to understanding the importance of training tailored to the specific needs of employees and show that technology-based training can be an efficient solution for MSMEs with limited time and resources. This research can provide practical solutions for culinary MSMEs in designing relevant and efficient training programs to improve the performance and competitiveness of culinary businesses.
IMPROVING THE COMPETENCE AND QUALITY OF HUMAN RESOURCES IN THE HOSPITALITY SECTOR: A PERSPECTIVE OF HOTEL ENTREPRENEURS IN KENDARI Wardiningsih, Harpiang; Mokodompit, Eliyanti Agus
Management Studies and Business Journal (PRODUCTIVITY) Vol. 1 No. 11 (2024): Management Studies and Business Journal (PRODUCTIVITY)
Publisher : Penelitian dan Pengembangan Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62207/8ye7z617

Abstract

The hospitality industry in Indonesia, particularly in Kendari, faces challenges in improving the competence and quality of human resources (HR) in line with the rapid growth of the tourism sector. Although hotel managers recognize the importance of employee training, the skills gap between the workforce's existing competencies and the growing demands of the hospitality industry remains a significant issue. This study addresses the knowledge gap regarding HR development challenges in Kendari's hospitality sector, caused by the mismatch between available training programs and the practical competencies required in the field. This research adopts a descriptive qualitative approach, conducting in-depth interviews with hotel owners, HR managers, employees, academics, and government representatives to analyze the problems and training needs in the hospitality industry. The findings contribute significantly to the development of human resource management theory in the hospitality sector, as well as providing insights for hotel managers and local governments to design more relevant training policies based on market needs.
CHALLENGES AND OPPORTUNITIES OF PRIVATE UNIVERSITIES IN FACING THE DIGITAL ERA IN KENDARI: A DESCRIPTIVE STUDY Kirana, Candra; Mokodompit, Eliyanti Agus
Management Studies and Business Journal (PRODUCTIVITY) Vol. 1 No. 11 (2024): Management Studies and Business Journal (PRODUCTIVITY)
Publisher : Penelitian dan Pengembangan Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62207/ka3nt019

Abstract

With the rapid development of digital technology, higher education institutions worldwide face challenges in integrating technology into the educational process. However, private universities in Kendari still encounter various barriers in optimally utilizing digital technology. This study identifies the knowledge gap regarding the application of digital technology in higher education, particularly at private universities in Kendari, which are constrained by inadequate infrastructure and limited digital skills among faculty and students. This research used a descriptive qualitative research design, with in-depth interviews conducted with five informants who are experts in education and technology. The findings show that, despite significant challenges, digital technology offers great opportunities to expand access and improve the quality of education, especially through e-learning platforms and online learning. The implications of this study provide practical insights for private university managers to develop more effective technology strategies to enhance educational quality and the utilization of technology in the future.
FACTORS INFLUENCING THE SUCCESS OF MSMES IN KENDARI: A QUALITATIVE PERSPECTIVE Fahlevi, Anugrah Ryandra; Mokodompit, Eliyanti Agus
Management Studies and Business Journal (PRODUCTIVITY) Vol. 1 No. 11 (2024): Management Studies and Business Journal (PRODUCTIVITY)
Publisher : Penelitian dan Pengembangan Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62207/fbhf4131

Abstract

Micro, Small, and Medium Enterprises (MSMEs) in Indonesia play a significant role in the national economy; however, their success remains limited, especially in Kendari. Despite their large potential for growth, challenges such as limited access to financing, low financial management understanding, and underutilization of digital technology hinder their competitiveness. This study aims to identify factors affecting the success of MSMEs in Kendari and address the knowledge gap related to the challenges faced by business owners in the region. The study employed a qualitative approach, conducting in-depth interviews with five informants directly involved in the MSME ecosystem in Kendari, including business owners, government representatives, microfinance institution staff, academics, and MSME association leaders. The findings show that product quality, technology utilization, access to capital, and the role of social networks and government support are key factors in supporting the success of MSMEs in Kendari. The implications of this research emphasize the need to strengthen MSMEs' capacities in financial management and digital marketing and to improve coordination between the government, financial institutions, and associations to address the challenges faced by MSME owners.
MSME MANAGEMENT STRATEGIES IN MUNA REGENCY IN FACING ECONOMIC CHALLENGES Dano, Muhammad Guntur; Mokodompit, Eliyanti Agus
Management Studies and Business Journal (PRODUCTIVITY) Vol. 1 No. 11 (2024): Management Studies and Business Journal (PRODUCTIVITY)
Publisher : Penelitian dan Pengembangan Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62207/tx771h90

Abstract

The MSME sector in Indonesia plays a significant role in the economy; however, many MSME entrepreneurs still face substantial challenges, particularly in accessing capital, marketing, and business management. In Muna Regency, despite the government's various policies and programs to support MSME management, these challenges remain major obstacles to the development of this sector. Although several studies on MSME management in Indonesia have been conducted, there has been no in-depth study on the effectiveness of MSME management policies, especially in Muna Regency, which has unique economic and social characteristics. This study employs a descriptive qualitative research design with interviews of five key informants involved in MSME management in Muna Regency to analyze the challenges faced and the strategies implemented. The findings of this study provide important insights into the need for more targeted policies and collaboration between the government, financial institutions, and MSME entrepreneurs to address existing constraints, particularly in improving access to financing and expanding markets. The results of this research are expected to contribute to the theoretical development of MSME management literature and offer practical recommendations for government policies and MSME entrepreneurs to enhance competitiveness in the digital era.
ANALYSIS OF SERVICE BASED ON EXCELLENT SERVICE IN INCREASING CUSTOMER SATISFACTION AT EVA PERMATA KONAWE UTARA RESTAURANT Rasna, Rasna; Razak, Abdul; Supriaddin, Nofal
Management Studies and Business Journal (PRODUCTIVITY) Vol. 1 No. 11 (2024): Management Studies and Business Journal (PRODUCTIVITY)
Publisher : Penelitian dan Pengembangan Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62207/jxqthg78

Abstract

Service quality is a crucial factor in increasing customer satisfaction, especially in the competitive restaurant industry. However, the challenge in maintaining service consistency, especially in the dimensions of reliability and responsiveness, is a problem that is often faced by restaurants, including Eva Permata Restaurant. This research fills the knowledge gap by exploring the implementation of service excellence based on the SERVQUAL dimension (reliability, assurance, tangibles, empathy, and responsiveness) to improve service quality. The qualitative descriptive methodology is used through in-depth interviews, observations, and document reviews with informants that include managers, employees, and regular customers. The results of the study show success in the dimensions of assurance, tangibles, and empathy, while the dimensions of reliability and responsiveness require improvement, especially in operational management during crowded conditions. This research makes a theoretical contribution to the SERVQUAL literature in the restaurant industry and offers practical solutions in the form of strengthening SOPs, competency-based training, and the use of technology. By strengthening areas that need attention, this research can be a strategic reference to improve customer satisfaction holistically in the restaurant sector.
MENINGKATKAN PROFITABILITAS USAHA MELALUI OPTIMALISASI PRODUKSI DENGAN ANALISIS CVP Rahmi, Mega; W, Miftahusa’ada; Hidayat, Vegi Sabrina; Trinovila, Rahmi; Putra, Yosep Eka
Management Studies and Business Journal (PRODUCTIVITY) Vol. 1 No. 11 (2024): Management Studies and Business Journal (PRODUCTIVITY)
Publisher : Penelitian dan Pengembangan Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62207/dzfjvj07

Abstract

Mempertahankan profitabilitas sangatlah sulit bagi perusahaan batu nisan Pak Dikal, terutama mengingat perubahan permintaan dan tekanan pada biaya produksi. Dengan bantuan analisis Cost-Volume-Profit (CVP) dan strategi optimalisasi produksi, penelitian ini berupaya mendongkrak profitabilitas perusahaan manufaktur batu nisan Pak Dikal. Untuk mengidentifikasi taktik terbaik untuk meningkatkan keuntungan bisnis, penelitian ini menggunakan CVP untuk menguji hubungan antara biaya tetap, biaya variabel, volume produksi, dan harga jual. Penelitian ini menggunakan metodologi kualitatif berbasis kasus. Wawancara dengan pemilik dan pekerja batu nisan Pak Dikal memberikan data primer, dan dokumen menyediakan data sekunder. Bisnis menyediakan data biaya dan produksi sehingga ambang titik impas, margin kontribusi, dan sensitivitas perubahan dapat dianalisis.. Berdasarkan temuan penelitian, teknik optimalisasi produksi termasuk meningkatkan volume produksi dan menurunkan biaya variabel per unit dapat meningkatkan profitabilitas secara signifikan. Studi ini menawarkan saran yang bermanfaat bagi bisnis batu nisan kecil yang ingin membuat rencana produksi yang lebih efektif yang mendorong ekspansi jangka panjang.
PERHITUNGAN HARGA POKOK PRODUKSI FULL COSTING PADA USAHA DAKAK-DAKAK DEYOCHY Rahmi, Mega; Madiah, Ainil; Putri, Gushita; Hasanah, Niddhatul; Putra, Yosep Eka
Management Studies and Business Journal (PRODUCTIVITY) Vol. 1 No. 11 (2024): Management Studies and Business Journal (PRODUCTIVITY)
Publisher : Penelitian dan Pengembangan Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62207/y697vp65

Abstract

Usaha Dakak-Dakak Deyochy adalah  usaha yang beroperasi disektor  manufaktur  yang salah satu produknya adalah dakak-dakak. Untuk menentukan harga jual produk langkah penting yang perlu  dilakukan adalah perhitungan harga pokok produksi. Perhitungan yang kami lakukan ini bertujuan untuk mengetahui harga pokok produksi (HPP) dengan  menerapkan metode full costing terhadap Dakak-dakak Deyochy. Metode penelitian yang kami gunakan dalam penelitian ini adalah metode kualitatif. Sumber data didapatkan melalui survey lapangan, seperti wawancara dan dokumentasi. Metode full costing dipilih agar bisa mendapatkan perhitungan harga pokok produksi yang lebih tapat. Hasil dari penelitian tersebut menyatakan bahwa adanya ketidaksamaan perhitungan pada metode yang digunakan oleh usaha dakak dakak deyochy dan metode full costing, dimana harga pokok produksi menggunakan metode full costing lebih tinggi dibandingkan dengan harga produksi yang dihitung oleh usaha Dakak-dakak Deyochy.
ANALISIS TITIK IMPAS DAN BATAS AMAN UNTUK MENGOPTIMALKAN PENDAPATAN PT. FATHIR DJARUM ALUIH BATUSANGKAR Rahmi, Mega; Andini, Nurmallah; Putri, Rani Meilani; Lestari, Winda Ayu; Putra, Yosep Eka
Management Studies and Business Journal (PRODUCTIVITY) Vol. 1 No. 11 (2024): Management Studies and Business Journal (PRODUCTIVITY)
Publisher : Penelitian dan Pengembangan Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62207/h88q3b30

Abstract

Penelitian ini memiliki tujuan untuk memetakan analisis titik impas dan margin of safety dalam mengoptimalkan pendapatan PT. Fathir Djarum Aluih Batusangkar. Pokok permasalahan pada penelitian ini memicu pada break even point dan margin of safety dalam mengoptimalkan pendapatan dan mengurangi risiko kerugian pada PT. Fathir Djarum Aluih Batusangkar. Penelitian ini menggunakan metode kuantitatif dengan pendekatan deskriptif, yang mencakup observasi langsung di lapangan serta wawancara dengan pemilik perusahaan, disertai analisis laporan keuangan perusahaan. PT. Fathir Djarum Aluih Batusangkar dan menggunakan analisis break event point serta margin of safety.  Hasil penelitian ini mengungkapkan bahwa analisis Break-Even Point (BEP) dan Margin of Safety (MOS) merupakan instrumen yang krusial dalam mengevaluasi risiko serta kemungkinan keuntungan suatu perusahaan. Meskipun perusahaan memiliki ruang aman yang signifikan, pengelolaan biaya dan strategi penjualan yang efektif sangat penting untuk mempertahankan profitabilitas dalam mengoptimalkan pendapatan dan mengurangi kerugian pada PT. Fathir Djarum Aluih Batusangkar. Titik impas (break event point) dan margin of safety keamanan juga bisa membantu dalam merencanakan rencana keuntungan. Analisis biaya volume profit (CVP) digunakan untuk membantu manajer dalam membuat keputusan bisnis dan mempermudah mereka dalam memahami hubungan antara biaya, volume, dan laba.. Pemahaman yang mendalam terhadap titik impas dan margin of safety dapat menjadi strategi yang efektif untuk meminimalkan risiko kerugian dan meningkatkan profitabilitas. Penelitian ini diharapkan mampu menyajikan wawasan praktis bagi manajemen PT. Fathir Djarum Aluih Batusangkar dalam menyusun perencanaan keuangan yang lebih akurat serta strategi penjualan yang optimal untuk mencapai tujuan pendapatan perusahaan.

Page 16 of 26 | Total Record : 260

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