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Management Analysis Journal
ISSN : 22526552     EISSN : 25021451     DOI : https://doi.org/10.15294/maj
Core Subject : Economy,
Management Analysis Journal (MAJ), provides a forum for the full range of scholarly study of the language and literature.
Articles 76 Documents
The Role of Customer Satisfaction Mediates the Effect of Responsiveness on Repurchase Intention through Tokopedia in Denpasar and Badung Cities Ardiella Myra Ananda; I Gst. Ngurah Jaya Agung Widagda K
Management Analysis Journal Vol. 13 No. 1 (2024): March 2024
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v13i1.2973

Abstract

The purpose of this study was to analyze the role of customer satisfaction in mediating the effect of responsiveness on repurchase intention through Tokopedia in Denpasar and Badung Cities. Recently, Tokopedia's services have often been slow and disappointing so that customer satisfaction has decreased which can affect the decrease in repurchase intention.. This research applies a quantitative approach and is causal associative in nature. The research was conducted in Denpasar and Badung City on Tokopedia users whose numbers cannot be known with certainty (infinite population). The number of samples set at 100 respondents with a nonprobability sampling method, precisely the purposive sampling technique. The data collection method was carried out by questionnaire method using the help of Google Form and then analyzed descriptively and inferentially using path analysis techniques and the sobel test. The results of this study are found to have a positive and significant effect on responsiveness on repurchase intention, a positive and significant effect on responsiveness on customer satisfaction, a positive and significant effect on customer satisfaction on repurchase intention, and customer satisfaction which is able to mediate the effect of responsiveness on repurchase intention.
ESG Integration in Commercial Real Estate: How is the Company Solving Integration Problem? Adrian Pratama; Jerry Heikal
Management Analysis Journal Vol. 13 No. 1 (2024): March 2024
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v13i1.2975

Abstract

The changing global trends and market dynamics are driving investors and banks to realize responsible investments by integrating environmental, social, and governance (ESG) principles as their reference. Commercial Real Estate (CRE) companies require funds for business development, acquisitions, and operations through investors and banks. This situation is compelling CRE companies to integrate ESG principles into their business activities as an obligation to meet responsible investment standards. This research aims to explore the initiatives of CRE companies in facing the problem of ESG integration. A qualitative research method with ethnographic approach was employed in this study to obtain in-depth information through observation and in-depth interviews with relevant informants. Observations were conducted at the NWP Property office in South Jakarta with three informants, including the Head of Research and ESG, a Supervisor of the Energy and Sustainable team, and Head of Operations at all malls owned by NWP Property. Based on the research findings, the main problem faced by the company in the integration process is dominated by the availability of data. There are 5 shared values from respondents in addressing the question of how the company solving integration problems. These values include using a data-driven approach in decision-making, collaboration between departments to helps in the problem-solving process, the importance of understanding team members' perspectives to achieve common goals, and systematic preparation and planning resulting in solutions to the issues.
How  Does  Organization  Network  and  Market  Orientation Affect Marketing Performance? Case of PTPN IX Downstream Products, Central Java Wahyudi, Wahyudi; Heridiansyah, Jefri; Susetyarsi, Theresia; Safari, Teti; Prabowo, Catur
Management Analysis Journal Vol. 13 No. 1 (2024): March 2024
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v13i1.3265

Abstract

This  study  aims  to  determine  the  effect  of  organizational  network  and  market orientation  on  marketing  performance  on  downstream  products  of  PTPN  IX Central  Java.  The  sample  is  34  respondents  with  a  nonprobability  sampling technique using the census method. The  independent variables in this study are organizational  networks  and  market  orientation,  then  the  dependent variable  is marketing  performance.  The  data  collection   method  used  in  this  study  is  a questionnaire. The data analysis method used is descriptive analysis and multiple linear regression analysis. Based on the research results, organizational networks   positively   and   significantly   affect   marketing   performance.   The   market orientation has a positive and significant effect on the marketing performance of downstream  products  of  PTPN  IX  in  Central  Java.  Marketing  performance impacts  sales  turnover,  sales  increase  and  marketing  reach.  Therefore, management must pay attention to every relationship, whether friends, business relations  or  partner  companies,  both  large  and  small,  and  fulfill  customer orientation, threats from competitors, and market information.
Optimal Portfolio and the Integrated Strategy Purwanto, Budi; Prima Respati; Nanda Karunia Amanah
Management Analysis Journal Vol. 13 No. 2 (2024): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v13i2.8261

Abstract

The concept of an optimal portfolio is fundamental to investment management, focusing on maximizing returns for a given level of risk. Modern Portfolio Theory (MPT), introduced by Markowitz, has significantly transformed the understanding of risk and return, highlighting the importance of diversification. Nevertheless, constructing an optimal portfolio is a continuous process that demands adaptability and a thorough comprehension of financial markets. This study investigates various approaches, including sectoral, regional, and contrarian stock-based strategies, as well as rebalancing techniques. Additionally, it examines the role of Islamic financial instruments in portfolio management. The results emphasize the necessity of dynamic portfolio management, considering market conditions and the specific objectives of investors. By developing hypotheses and conducting empirical research, this study offers practical insights for investors aiming for optimal performance across different market scenarios. The research underscores the importance of aligning portfolio strategies with changing market dynamics and investor goals, ensuring that portfolios remain well-positioned to achieve desired outcomes. The study’s comprehensive analysis of diverse strategies and instruments provides valuable guidance for investors in navigating the complexities of the financial markets and achieving sustainable investment success.
The Influence of Compensation, Career Development, and Job Satisfaction on Employee Retention Silvia Hendrayanti; Laksmi Larassati
Management Analysis Journal Vol. 13 No. 4 (2024): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v13i4.1787

Abstract

The development of a company cannot be separated from the support of all parties inside and outside the company. One of them comes from Human Resources (HR) which is closely related to employees. This study aims to analyze the implementation of company support in influencing employee retention of PT Oranje Nutrisi Global Semarang. The population in this study was all employees of PT Oranje Nutrisi Global Semarang. The sample was determined by saturated sampling technique according to the population of 31 respondents because the population was relatively small. This study also used multiple linear regression tests using the IBM SPSS Statistic 23 program. The findings of this study explain that: (1) Compensation has a significant positive effect on employee retention of PT Oranje Nutrisi Global Semarang because of the significance value of 0.023 < 0.05. (2) Career development has a significant positive effect on employee retention of PT Oranje Nutrisi Global Semarang because it has a significance value of 0.041 < 0.05. (3) Job Satisfaction has a significant positive effect on employee retention of PT Oranje Nutrisi Global Semarang because of the significance value of 0.043 < 0.05. Suggestions on compensation factors, based on these findings PT Oranje Nutrisi Global Semarang should evaluate the compensation given to its employees because to pay more attention to compensation adjustments to the performance that employees have given because compensation has the most influence 
Does the Role of Career Adaptability and Career Development Influence Employee Performance at Legal Universitas Negeri Semarang Mursidah, Siti; Khoiruddin, Moh; Septantri, Lidiadni
Management Analysis Journal Vol. 13 No. 2 (2024): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v13i2.8776

Abstract

This study aims to examine the role of Career Adaptability and Career Development in enhancing employee performance within the context of higher education transformation. Research focusing on organizations undergoing continuous change remains limited. Change management is a critical issue for such organizations. Universitas Negeri Semarang (UNNES), as an example of higher education undergoing structural transformation into a Legal Entity State University (PTN-BH), serves as the context for this study. Specifically, this research explores the impact of career adaptability on employee performance at UNNES. Currently, there is a lack of research on career development that specifically focuses on higher education institutions transitioning to PTN-BH. Key issues addressed in this study include career dynamics within continuously evolving organizations. The research adopts a quantitative approach with a causal design. The  sampling  technique  in  this  study  is  using random sampling where sampling is done randomly regardless of the strata in the population.  The  sample  of  this  study  amounted  to  138  people  (20%)  of  all employees of Universitas Negeri Semarang. In this study, surveys were used as a method of data collection. Data analysis techniques in this study used descriptive and statistical methods. The findings of this study indicate that the factor that plays a role in influencing employee performance at Universitas Negeri Semarang is career adaptability. Meanwhile, career development does not influence  employee  performance.  Meanwhile,  career  adaptability  and  career development together have a significant impact on performance. Thus, employee adaptability with a comfortable work environment designed to build trust between employees,  share  knowledge  and  skills  to  support  continuous  learning  and improve employee performance is needed.
Boosting Work Performance in The Digital Era: The Crucial Role of Job Satisfaction at PT Brantas Abipraya Muhamad Ulul Azmi; Rufika Trianto; Suseno; Prasetya, Agustian Budi
Management Analysis Journal Vol. 13 No. 4 (2024): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v13i4.10846

Abstract

This study aims to analyze the impact of work engagement and job satisfaction on the work performance of employees at PT Brantas Abipraya. Utilizing a quantitative-explanatory method, data were collected from 316 respondents who are permanent employees of the company. Data analysis was conducted using Structural Equation Modeling-Partial Least Squares (SEM-PLS). The findings indicate that work engagement has a positive and significant effect on work performance. Conversely, smartphone use at night has a significantly negative impact on both job satisfaction and work performance. Additionally, emotional exhaustion was found to negatively affect both work performance and job satisfaction. However, job satisfaction can mediate the relationship between smartphone use and emotional exhaustion on work performance. These findings provide practical implications for companies to regulate smartphone use outside of working hours and to offer adequate emotional support to employees to enhance their performance and well-being.
The Influence of Leadership Style, Work Motivation, and Organizational Culture on Employee Performance at RSU PKU Muhammadiyah Purbalingga Awaludin; Sri Wahyuni; Herni Justiana Astuti; Ani Kusbandiyah
Management Analysis Journal Vol. 13 No. 3 (2024): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v13i3.13776

Abstract

This study examined the effect of leadership style, work motivation, and organizational culture on employee performance through work discipline as an intervening variable at RSU PKU Muhammadiyah Purbalingga. The research design was quantitative research, and the data collection method used was a questionnaire. The research population was 223 RSU PKU Muhammadiyah Purbalingga employees, and the sample used was 100 respondents. Sampling uses a sampling technique with the purposive sampling method. The data analysis method used the PLS (Partial least square) with a structural equation model (SEM) path analysis approach using the Smart PLS application program. The results of this study indicated that Leadership style and organizational culture influence the performance of RSU PKU Muhammadiyah Purbalingga employees. Work motivation and work discipline do not affect the performance of RSU PKU Muhammadiyah Purbalingga employees. Leadership style and work motivation also influence work discipline, while organizational culture does not influence the work discipline of employees at RSU PKU Muhammadiyah Purbalingga. Leadership style, work motivation and work discipline do not influence the performance of RSU PKU Muhammadiyah Purbalingga employees through work discipline
The Impact of Financing and Business Assistance on the Business Income of Islamic Bank Clients Mochammad Aldiyansyah; Nasrulloh
Management Analysis Journal Vol. 13 No. 3 (2024): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v13i3.13868

Abstract

This study aims to determine the impact of financing and business assistance provided by Islamic banks on client business income, so that it can help clients to get better income. Achieving this goal is important to evaluate the effectiveness of financing products and Islamic bank assistance programs so that they can support the development of MSMEs, help increase client income so that they are able to complete transactions with Islamic banks more quickly, and encourage the optimization of the role of Islamic banks in empowering the community's economy according to the principles of Islamic finance. This research is a type of quantitative research in which the impact between variables will be discussed. The sample in this study amounted to 48 Islamic bank clients who were determined based on the research criteria. The data that has been collected will be processed using the SPSS v. 27 statistical tool to conduct the validity and reliability test, then classical assumption test, followed by the F-test, T-test, multiple regression analysis, and coefficient of determination (R²).  The results of this study indicate that financing and business assistance have a significant impact of 68.7% on the business income of Islamic bank clients. This shows that if financing and business assistance continue to be given to clients, the clients opportunity to get a better income will be wide open and the client will be able to immediately pay the rest of the loan on time
The Influence of Work-life Balance and Perceived Organizational Support on Organizational Citizenship Behavior with Organizational Commitment as A Mediating Variable Herni Justiana Astuti; Luthfi Arie Widzayanto; Eko Hariyanto; Fatmah Bagis
Management Analysis Journal Vol. 13 No. 3 (2024): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v13i3.15137

Abstract

This study examines the effect of work-life balance and perceived organizational support on the Organizational Citizenship Behavior of nurses at RSI Muhammadiyah Tegal with organizational commitment as a mediator. This quantitative study uses primary data taken by distributing questionnaires via Google Forms. The population of this study was 231 nurses using purposive sampling techniques with the criteria of permanent nurses and a minimum work period of 1 year. Respondents who met the criteria numbered 155 people with a response rate of 116 people or 74.8 of the total population that met the criteria. The analysis tool used in this study was SEM-PLS 3. The findings of the study indicate that work-life balance and organizational commitment have a positive effect on Organizational Citizenship Behavior, inversely proportional to perceived organizational support which does not affect Organizational Citizenship Behavior, as well asorganizational commitment mediate the influence of work-life balance and perceived organizational support on Organizational Citizenship Behavior.