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Management Analysis Journal
ISSN : 22526552     EISSN : 25021451     DOI : https://doi.org/10.15294/maj
Core Subject : Economy,
Management Analysis Journal (MAJ), provides a forum for the full range of scholarly study of the language and literature.
Articles 76 Documents
The Synergistic Effect of Job Satisfaction as A Mediator between Quality of Work Life and Organizational Commitment on Job Performance Rama Fajar Shidiq; Noekent, Vitradesie; Muhammad Zain Alfain
Management Analysis Journal Vol. 13 No. 4 (2024): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v13i4.15199

Abstract

The purpose of this study was to determine the effect of quality of work life and organizational commitment on job performance with job satisfaction as a mediating variable. The population in this study were the staff of PT Asia Pacific Fibers Kendal. The number of samples used in this study were 211 staff of PT Asia Pacific Fibers Kendal. The data collection method used a questionnaire. The results showed that there is a positive and significant effect of quality of work life and organizational commitment on job performance, but job satisfaction has no significant effect on job performance. The results also show that job satisfaction cannot mediate the effect of quality of work life and organizational commitment. Suggestions that can be given are to conduct gathering and kinship activities that can help staff help each other in completing tasks and companies must provide appropriate responsibilities, authority, and opportunities to staff so that staff feel they have the opportunity to apply various skills that can improve the quality of their work life and organizational commitment
The Influence of Job Satisfaction and Quality of Work Life on Employee Performance: The Mediating Role of Organizational Commitment Muhammad Zain Alfain; Noekent, Vitradesie; Rama Fajar Shidiq
Management Analysis Journal Vol. 13 No. 4 (2024): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v13i4.15200

Abstract

This study examines the influence of job satisfaction (JS) and quality of work life (QWL) on employee performance (EP), with organizational commitment (JS) as a mediating variable at PT Asia Pacific Fibers Kendal. Through a quantitative approach, data were obtained from 211 employees of PT Asia Pacific Fibers Kendal. The test results indicate that JS has a non-significant positive influence on EP, while the QWL and OC have a significant positive influence. The findings suggest that OC mediates JS and QWL towards EP. This research provides an understanding of the factors and conditions of EP, JS, QWL, and OC at PT Asia Pacific Fibers Kendal and other stakeholders to enhance competitiveness and sustainability in the manufacturing industry. Future research is expected to be able to use supervisor/peer-rated questionnaire methods and generalize the ratio between males and females to strengthen previous research; it is expected to generalize the research findings
How Does Intellectual Capital Affect Firm Performance Across Different Levels? A Quantile Regression Approach Yusup, Adi Kurniawan
Management Analysis Journal Vol. 13 No. 4 (2024): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v13i4.15507

Abstract

This study aims to examine the effect of intellectual capital on firm performance. Intellectual capital is evaluated using the Value-Added Intellectual Coefficient (VAIC), which covers human, structural, and capital efficiency. Using quantile regression and three different performance measures, the study analyzes how the effect of intellectual capital changes across different performance levels. The sample is 358 Indonesian non-financial companies (1,074 firm-year observations) from 2018 to 2020. The results show a positive relationship between intellectual capital and firm performance, which supports the resource-based theory (RBT). However, the effect varies between high-performing and low-performing companies, showing that intellectual capital has a different influence depending on the firm's performance level.
The Role of Motivation in Mediating Work Design and Organizational Culture on Village Apparatus Performance Marlina Kusumawati; Jefri Heridiansyah; Theresia Susetyarsi; Sri Wiranti Setiyanti; Prabowo, Catur
Management Analysis Journal Vol. 13 No. 4 (2024): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v13i4.15946

Abstract

The research objective is to analyze the effect of work design, organizational culture and work motivation on the performance of village officials; analyze the effect of work design and organizational culture on work motivation; analyze the effect of work design on the performance of village apparatus through work motivation; analyze the effect of organizational culture on the performance of village apparatus through work motivation. The population of this study were all village officials in the Wirosari District, Grobogan Regency, with BUMDES management activities not running, namely 63 village officials from a number of 9 villages. The sampling technique uses a saturated sample. Therefore, the number of samples taken was also 63 village officials. Data analysis techniques using smartpls. The results of the study found that all hypotheses had a positive and significant direct effect, except for work design on facilitator performance. In the mediation hypothesis, work motivation is able to mediate the influence of work design and the performance of village apparatus, but is unable to mediate the influence of organizational culture and the performance of village apparatus.
The Influence of Trust and Service Quality on Loyalty trought Satisfaction as Mediator for BRImo Users Adinda Putri Kusuma Dewi; Ignatia Martha Hendrati; Wiwik Handayani
Management Analysis Journal Vol. 13 No. 4 (2024): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v13i4.17045

Abstract

This study aims to ascertain how loyalty among BRImo mobile banking users in Sidoarjo is impacted by customer satisfaction and trust. The study looks at how customer satisfaction and trust affect loyalty among BRImo mobile banking users in Sidoarjo. In this study, 121 BRImo mobile banking users were chosen as a sample utilizing the random sampling technique. This study employs a quantitative approach, with primary data obtained from surveys that were given to participants. The Smart-PLS program uses multiple linear regression for data processing and analysis. The study's findings demonstrate that, both directly and indirectly, the service quality variable significantly and favorably affects loyalty among Sidoarjo's BRImo mobile banking customers. Loyalty among BRImo mobile banking users is not positively and significantly impacted by trust. However, among Sidoarjo's BRImo mobile banking users, The construct of trust exerts a beneficial and discernible influence on loyalty, operating through the conduit of satisfaction. This research provides a foundation for further research on customer loyalty in the financial technology sector and highlights the importance of an integrated approach to customer satisfaction, trust, and service quality.
Analyzing the Role of Apparel E-Retailer’s Brand Reputation in Moderating the Influence of Social Media Marketing and Electronic Word of Mouth Dewantoro, Faishal Zuhair Bimo; Nurdin Sobari
Management Analysis Journal Vol. 13 No. 4 (2024): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v13i4.17077

Abstract

This study aims to explore how social media marketing (SMM) and electronic word of mouth (eWOM) influence consumers' online purchase intentions, considering the mediating role of conviction and the moderating role of e-retailer apparel brand reputation. Using a quantitative approach, the study collected primary data through a questionnaire distributed to 300 respondents familiar with the Erigo brand, employing random sampling. Data analysis was conducted using Structural Equation Modeling (SEM) with Smart PLS software. The findings reveal that SMM significantly impacts conviction, while eWOM shows a positive but insignificant effect. Conviction has a positive but insignificant impact on online purchase intention (OPI), though it mediates the effect of SMM on OPI. However, conviction does not significantly mediate the relationship between eWOM and OPI. SMM and eWOM have direct significant effects on OPI, with brand reputation moderating the influence of SMM and eWOM on OPI through conviction. This research offers valuable insights for decision-makers, particularly in leveraging social media marketing and eWOM strategies to optimize business effectiveness and efficiency. Startup companies in the digital industry can benefit from these strategies by considering conviction and brand reputation as critical factors. Limitations include the relatively small respondent pool of 300 and the need for broader population analysis and deeper exploration of blue ocean strategies for startups.
Optimizing Lombok’s Pearl Industry: The Role of Social Media and Fintech in Enhancing SME Business Performance through Competitive Advantage Indra Gunawan; Wiwik Handayani; Nanik Hariyana
Management Analysis Journal Vol. 13 No. 4 (2024): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v13i4.17181

Abstract

Utilizing digital technology in business enhances competitive advantage, significantly improving performance, particularly for small and medium firms. (UKM). This study seeks to investigate the impact of social media marketing and the integration of financial technology (FinTech) on company performance, with competitive advantage serving as a mediating variable within the small and medium-sized companies (SMEs) of the Lombok pearl sector. The study methodology employs a quantitative approach utilizing Structural Equation Modeling-Partial Least Squares (SEM-PLS) analysis. The research sample comprises 120 players in the Lombok pearl industry SMEs utilizing social media marketing and finance technology, selected via the census technique through the SME association. The research findings indicate that social media marketing does not immediately boost company performance; nonetheless, it greatly adds to the augmentation of competitive advantage, which subsequently enhances business performance. The implementation of financial technology significantly influences corporate performance and enhances competitive advantage. Moreover, competitive advantage has demonstrated its role as a mediating variable that enhances the association between social media marketing and the adoption of financial technology in relation to company success.
Navigating Communication: The Challenges and Opportunities for Community Leadership in Indonesia Anggraeni, Ngurah Ayu Dian; Sasono, Eko; Sopi, Sopi; Mas'ud, Fuad
Management Analysis Journal Vol. 13 No. 4 (2024): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v13i4.18380

Abstract

This research explains community leadership's dynamics in improving communication quality within Indigenous communities.  A quantitative approach is used.  Data was collected through questionnaires in several indigenous communities in Indonesia and analyzed.  The findings show that community leadership faces the challenge of combining modern principles with traditional values to create quality communication.  This research highlights the importance of technological and educational support in strengthening leadership capacity.  The contribution of this research is in the development of community leadership theory.  Further research recommendations include the involvement and impact of technology in community communication.  These findings will guide community leaders and policymakers in creating more inclusive and responsive strategies to meet needs.
The Determinants of Price, Product Quality, Promotion, and Brand Awareness on Purchase Intention for Nusakita Cooking Oil in Jabodetabek Ariq Athallah; Hardiana Widyastuti
Management Analysis Journal Vol. 13 No. 4 (2024): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v13i4.18511

Abstract

This study aims to identify the characteristics of respondents and analyze the effect of price, product quality, promotion, and brand awareness on consumer buying interest in Nusakita cooking oil in the Jabodetabek area. Indonesia, as a major producer of palm oil, has a highly competitive cooking oil industry due to the increasing needs of the community. This study employs a quantitative approach to analyze the effects of price, product quality, promotion, and brand awareness on purchase intention for Nusakita cooking oil products in Jabodetabek. Using a non-probability voluntary sampling method, data from 235 respondents were collected through online and offline questionnaires. Descriptive statistics and SEM-PLS were applied for data analysis, revealing significant positive effects of product quality, promotion, and brand awareness on purchase intention. The results showed the need for Nusakita to prioritize enhancing product quality and increasing brand visibility to drive consumer interest. Strengthening promotional efforts, such as offering discounts or engaging in targeted marketing campaigns, is also recommended. These strategies can help establish Nusakita as a trusted cooking oil brand in a competitive market.
The Effect of Halal Supplier Service Quality and Staff Preparedness to Embrace Halal Technology on Halal Logistics Performance Jefri Heridiansyah; Wahyudi; Theresia Susetyarsi; Sri Wiranti Setiyanti; Prabowo, Catur
Management Analysis Journal Vol. 13 No. 3 (2024): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v13i3.18889

Abstract

This study explores the association between employee preparedness to adopt technology in halal retailing and manufacturing industries, and halal supplier service quality on halal logistics performance. In this study, quantitative research was undertaken by gathering random sample data from 300 respondents working in Indonesian halal industries and suppliers. Inter-correlation analysis with SmartPLS was utilized to examine the extent to which employees' preparedness to accept technology in the halal retailing and manufacturing industries, as well as the quality of halal service suppliers, influence halal logistics performance. The findings of this study show that the willingness to employ technology in the retail halal business, as well as the quality of halal service suppliers, have a substantial impact on halal logistics performance. Meanwhile, technology readiness in the halal sector has a major influence on halal logistics performance.