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FAKULTAS ILMU SOSIAL DAN HUMANIORA UNIVERSITAS PUTERA BATAM (Manajemen, Akuntansi, Ilmu Hukum, Administrasi Negara, Ilmu Komunikasi dan Sastra) Jl. R. Soeprapto – Tembesi – Batam – Kepulauan Riau
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SCIENTIA JOURNAL : Jurnal Ilmiah Mahasiswa
Published by Universitas Putera Batam
ISSN : -     EISSN : 2714593X     DOI : -
Core Subject : Economy, Humanities, Social,
Humanities Economics, Econometrics & Finance Environmental Science Law, Crime, Criminology & Criminal Justice
SCIENTIA JOURNAL Merupakan Jurnal Mahasiswa Universitas Putera Batam Fakultas Ilmu Sosial dan Humaniora. Jurnal ini untuk mewadahi makalah hasil penelitian mahasiswa Pada Bidang Ilmu Manajemen, Akuntansi, Ilmu Hukum, Administrasi Negara, Ilmu Komunikasi dan Sastra. Diharapkan dengan adanya SCIENTIA JOURNAL ini dapat meningkatkan kualitas makalah hasil penelitian mahasiswa dan mengimplementasikan keilmuan mahasiswa. SCIENTIA JOURNAL terbit sebanyak 6 kali periode dalam satu tahun.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 1,002 Documents
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ANALISIS PROSEDUR PEMBERIAN KREDIT DAN PENAGIHAN PIUTANG DALAM MEMINIMALKAN PIUTANG TIDAK TERTAGIH PADA PT ANEKA TATA NIAGA Sugianto, Julita; Natalia, Erni Yanti
SCIENTIA JOURNAL Vol 3 No 2 (2021): Volume 3 Nomor 2 2021
Publisher : LPPM Universitas Putera Batam

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Abstract

Every company needs to compete for the survival of its company. An action a company can take is to make sales on credit. However, sales on credit carry the risk of uncollectible accounts. The company must be able to properly review the implementation of sales, crediting and collection procedures. The purpose of this study is to analyze the procedures for granting credit and collection of accounts receivable in minimizing uncollectible accounts. The method used in this study is a qualitative research method with observative data collection, interviews, and documentation. The research population is PT Aneka Tata Niaga, and the research sample is uncollectible accounts receivable. The result of this research is that the procedure for granting credit begins with filling out a new customer form and then approved by the sales manager and director, accounts receivable collection is carried out by the accounts receivable admin section in preparing invoices and receipts needed in billing, bad debts are caused by internal and external factors, the obstacles encountered is to have a simple system of controlling accounts receivable based on manual in Microsoft Excel. The system that is planned to minimize uncollectible accounts is to form a system in GF Accounting.
PENGARUH GAJI DAN STATUS KARYAWAN TERHADAP LOYALITAS KARYAWAN PADA PT CITRA BUANA BATAM INDUSTRI Joiwi, Joiwi; Nainggolan, Nora Pitri
SCIENTIA JOURNAL Vol 3 No 2 (2021): Volume 3 Nomor 2 2021
Publisher : LPPM Universitas Putera Batam

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Abstract

The purpose of this study is to know partially and simultaneously between salary and employee status towards employee loyalty.The technique used in this study is to identify partial effects (test t) and simultaneous (test f) between salary variables (X1) and employee status (X2) on employee loyalty (Y) in PT Citra Buana Batam Industri. The method use in this study are descriptive analysis and use data analysis SPSS software program version 26 . Data technique is done by using questionnaires distribution to the monthly employees of PT Citra Buana Batam Industri as many as 114 respondent. The results of the coefficient determinations (R2) in the summary model viewed by the R Square salary variable, employee status and employee loyalty be 0.184 or 18.4%, while the test t on the salary variables with a significant 0.001<0.05 and employee status variables with a significant 0,000< 0.05 each variable has a significant effect on employee loyalty. the results of the test F amounted to 12,501>2,69 and the significance of 0,000<0,05 which indicates variable salary and employee status simultaneous significant effect towards employee loyalty. Keywords: Salary; Employee Status; Employee Loyalty.
PENGARUH PROMOSI DAN CITRA MEREK TERHADAP KEPUTUSAN PEMBELIAN PADA PT ALVA NIAGA BANINDO Hendi, Hendi; Purba, Tiurniari
SCIENTIA JOURNAL Vol 3 No 2 (2021): Volume 3 Nomor 2 2021
Publisher : LPPM Universitas Putera Batam

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Abstract

The purpose of this study was to determine promotion and brand image that affect the purchase decision at PT Alva Niaga Banindo with the sampling technique used is non-probability sampling using saturation sampling for the number of samples 115. The results of the coefficient of determination (R2) obtained are the promotion variables and the brand image that is approved 66.7% of the purchasing decisions at PT Alva Niaga Banindo. From the results of multiple linear regression shows that Y = 8,951 + 0.783 (X1) + -0.131 (X2). T test results indicate promotion has an influence on purchasing decisions Sig = 0,000 <0.05; t-count = 14.936), and brand image is not required to significantly influence the purchasing decisions (Sig = 0.071> 0.05; t-calculate = -1,821). The f test results show that promotion and simultaneous brand image have a positive and significant influence on purchasing decisions at PT Alva Niaga Banindo (Sig = 0,000 <0.05; f-count = 112,408
PENGARUH KUALITAS PRODUK DAN PROMOSI TERHADAP KEPUTUSAN PEMBELIAN RUMAH DI GOLDEN CITY RESIDENCE KOTA BATAM Ci, Angela Mari; Raymond, Raymond
SCIENTIA JOURNAL Vol 3 No 2 (2021): Volume 3 Nomor 2 2021
Publisher : LPPM Universitas Putera Batam

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Abstract

This study aims to know the influence and analyze the quality product and promotion on house purchase decisions at Golden City Residence Batam City.This research has three variables which consisting of two variables independent which quality product as variable X1,promotion as X2 and it consist of one variable dependent which purchases decision as variable Y.This research data analysis method using quantitative data analysis, and using descriptive research, primary data collection tools using a questionnaire which was distributed to customer PT Alam Jaya Sentosa of this research is 118 people. . In this research, researchers used probability sampling techniques which included saturated samples, The data is processed using SPSS version 24. The results of the multiple linear regression analysis equation are Y = 13,147 + 0,227.X1 + 0,422.X2. Based on the results of the determination test, 37.7% are explained by variables product quality and promotion, the rest was explained by other variables not discussed in this study. The result showed that partially the quality product and promotion positive effect and significance of a purchase decision.
PENGARUH KOMPETENSI DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PADA CITY CENTRAL HOTEL KOTA BATAM kelly, kelly; Suhardi, Suhardi
SCIENTIA JOURNAL Vol 3 No 2 (2021): Volume 3 Nomor 2 2021
Publisher : LPPM Universitas Putera Batam

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Abstract

The purpose of this study was to determine the effect of competence and work environment on employee performance at the City Central Hotel. using a saturated sampling technique with a sample size of 102 people and respondents are employees of the City Central Hotel and the data collection method is by distributing questionnaires. The data quality test in this study used the validity and reliability test, the classical assumption test and the influence test in this study using multiple linear regression analysis and determination coefficient analysis, while the hypothesis testing in this study used the t test and the F test using the SPSS version. From the software program 25. The results of multiple linear regression tests show that competence has an effect of 51.6% on employee performance and work environment has an effect of 36.5% on employee performance. The coefficient of determination (R2) obtained from the competency and work environment variables has an effect of 50.0% on employee performance. From the results of the t test and F test it can be concluded that the competence and work environment partially have a significant effect on employee performance and competence and work environment simultaneously has a significant effect on employee performance at the City Central Hotel.
FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUTUSAN PEMBELIAN FURNITURE PADA PT SAF MITRA ABADI DI KOTA BATAM khu, andika; Raymond, Raymond
SCIENTIA JOURNAL Vol 3 No 2 (2021): Volume 3 Nomor 2 2021
Publisher : LPPM Universitas Putera Batam

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Abstract

As we know, the development of the furniture business in Batam City in the early twenty-first century has been developing very rapidly and is still undergoing a process of continuous development. This encourages the emergence of many new types of businesses that can become one of the threats for PT Saf Mitra Abadi. PT Saf Mitra Abadi is a company engaged in the field of furniture that has been established since 2009 in Batam City. The purpose of this study is to determine whether there is an influence between promotion, service quality and product quality partially and simultaneously on consumer purchasing decisions at PT Saf Mitra Abadi. In this study, the authors used a descriptive quantitative research method using 155 populations. In this study, the authors used the Simple Random Sampling technique in determining the population used. SPSS (Statistical Product and Service Solution) version 25 is a program used by the author to process data obtained from respondents. The results in this study indicate that there is a positive and significant influence between promotion, service quality and product quality partially and simultaneously on the consumer purchasing decisions of PT Saf Mitra Abadi
PENGARUH KUALITAS PELAYANAN, KETEPATAN WAKTU PENGIRIMAN DAN FASILITAS TERHADAP KEPUASAN PELANGGAN EKSPEDISI LION PARCEL DI BATAM Tania, Tania; Raymond, Raymond
SCIENTIA JOURNAL Vol 3 No 2 (2021): Volume 3 Nomor 2 2021
Publisher : LPPM Universitas Putera Batam

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Abstract

The needs to develop product shipment services in this modern era where many people open online businesses is needed. The purposes of this studies is finds outs the influenced of service qualities, delivery speed, and facilities at costumer’s satisfaction of Lion Parcel expedition. The variables are Service Quality (X1), Delivery Speed (X2), and Facilities(X3) to Costumer’s Satisfaction(Y). The methods use in this studies are statistical analysis method consisting multiples linears regressions analys i.e. determinationed analys, significant hypothesis testing consisting the T test and F test. The analysis concludes that (1)The services qualities had significants influenced at costumer’s satisfactions because the significances value is 0,023 less than 0,05 and the T value for service quality is 2,315 greater than T table(1,984). (2) The delivery speed has significants influences at costumer’s satisfactions because the significances valued are 0,034 less than 0,05 and the T value for the delivery speed is 2,149 greater than T table (1,984). (3) The facilities has significant influence on costumer’s satisfaction because the significance value is 0,05 and the T value for the facilities is 5,193 greater than T table(1,984). (4) Service quality, delivery speed, and facilities, has significant influence on costumer's satisfaction because the significance value is 0,05 and the F value for costumer’s satisfaction, delivery speed and facilities is 171,810 greater than the F table of 2,70.
PENGARUH KUALITAS PELAYANAN, KEPUASAN, DAN KEPERCAYAAN TERHADAP LOYALITAS KONSUMEN PT SUMBER ALFARIA TRIJAYA, TBK Devirman, Bayu; Simanjuntak, Jontro
SCIENTIA JOURNAL Vol 3 No 2 (2021): Volume 3 Nomor 2 2021
Publisher : LPPM Universitas Putera Batam

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Abstract

At this time the competition in the retail business world is getting tougher with the increasing number of shopping centers. The retail business is a business that continues to experience development and is in great demand. Competition makes companies in the retail sector strive to become the retail choice for consumers and to retain their consumers. This study aims to determine the effect of service quality, satisfaction, and trust on consumer loyalty at PT Sumber Alfaria Trijaya, Tbk. The method used is quantitative with the design of causality using multiple linear regression analysis. The sample used in this study were 135 consumers of PT Sumber Alfaria Trijaya, Tbk. The data were processed using the SPSS version 23 program. Simultaneously service quality, satisfaction, and trust have a positive effect with F count 101.260 > 2.67 F table and a significant 0.000 < 0.05 on consumer loyalty PT Sumber Alfaria Trijaya, Tbk. The results of the determination test state that service quality, satisfaction, and trust have a correlation with consumer loyalty by 69.2%, while the remaining 30.8% is influenced by other variables not examined in this study.
PENGARUH KUALITAS PRODUK DAN KERAGAMAN PRODUK TERHADAP KEPUASAN PELANGGAN PADA PT LKD MULTI INDUSTRI DI KOTA BATAM Tan, Vially; Saputra, Asron
SCIENTIA JOURNAL Vol 3 No 2 (2021): Volume 3 Nomor 2 2021
Publisher : LPPM Universitas Putera Batam

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Abstract

This research is intended to research the impact of product quality (X1) and product diversity (X2) on customer satisfaction (Y) at PT LKD Multi Industri in Batam city. The analytical method used in this research is using quantitative analysis and using questionnaires to obtain data. The population in this research were customers of PT LKD Multi Industri in Batam City, of which 120 customers. The sampling technique which used is the Non-probability sampling technique which uses saturated sampling with a sample of 120 customers of PT LKD Multi Industri. Furthermore, the collected data were analyzed using multiple Linear regression analysis and hypothesis testing to establish the effect of product quality and product diversity on customer satisfaction at PT LKD Multi Industri with the help of version 25 of the SPSS (Statistical Package for the Social Sciences) calculating tool. that Product quality variable (X1) partially has a positive and significant effect on customer satisfaction variables (Y) and product diversity variables (X2) partially has a positive and significant effect on the customer satisfaction variable (Y). Simultaneously, product quality (X1) and product diversity (X2) has a positive and significant effect on customer satisfaction (Y) at PT LKD Multi Industri in Batam City.
Pengaruh Kompensasi dan Motivasi Kerja Terhadap Kinerja Karyawan pada PT Cendana Han Wijaya Tan, Riny; Heryenzus, Heryenzus
SCIENTIA JOURNAL Vol 3 No 2 (2021): Volume 3 Nomor 2 2021
Publisher : LPPM Universitas Putera Batam

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Abstract

The success of a company is influenced by employee performance. Every company will strive to improve the performance of its employees so that company goals can be achieved. One of the factors that can affect a person's performance is compensation and motivation. Performance appraisal is needed to determine the results or level of success of an employee. The purpose of this research is to determine the extent to which compensation and motivation significantly influence employee performance at PT Cendana Han Wijaya. The results of the T test prove partially, the results of the research state that compensation and motivation have a significant effect on employee performance at PT Cendana Han Wiajay and the coefficient of determination (R2) obtained is 52.9% of employee performance is influenced by compensation and motivation variables. While the remaining 47.1% is influenced by other variables.

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