Garuda - Garba Rujukan Digital

Digital Government (A Study of the Value of Usefulness and Technology Adoption in the Regional Development Information System/SIPD of Palopo City) Wiwi, Wiwi; Andi Cudai Nur; Andi Anugrah Mahyuddin
International Journal Of Public Policy and Bureaucracy Vol. 1 No. 1 (2024): International Journal Of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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This study aims to analyze the implementation process of the Family Hope Program (Program Keluarga Harapan, PKH) in Alla District and assess its impact on community welfare. Utilizing a qualitative approach, data collection techniques included observations, interviews, and documentation. The data analysis process involved data reduction and presentation to derive meaningful insights. The findings indicate that the implementation of PKH in Alla District significantly enhances the welfare of impoverished families, particularly in fulfilling their educational, health, and economic needs. The program alleviates the financial burdens faced by Beneficiary Families (Keluarga Penerima Manfaat, KPM) and improves their access to essential health services through the Healthy Indonesia Card (Kartu Indonesia Sehat, KIS). The success of the PKH program is contingent upon several factors, including the accuracy of beneficiary data, effective coordination among stakeholders, and robust management practices. Despite its positive outcomes, the study identifies several challenges that could hinder the program's sustainability. These challenges include the limited number of facilitators available to support KPM and the necessity for a structured graduation process for beneficiaries. Addressing these issues is crucial to ensure that the program not only continues to provide immediate assistance but also fosters long-term economic independence among beneficiaries. Overall, the PKH program has a profound impact on improving community welfare, particularly for KPM, by facilitating access to education, healthcare, and economic resources. It plays a vital role in easing the economic strain on families, especially in financing children's education and healthcare needs. The role of PKH facilitators is critical in ensuring that the assistance provided is utilized effectively. While the direct economic benefits of the program are evident, it is essential to tackle the existing challenges to enhance the program's sustainability and promote the economic self-sufficiency of KPM in the long run.

PENGARUH GAYA KEPEMIMPINAN TRANSFORMASIONAL DAN MOTIVASI KERJA TERHADAP KINERJA PEGAWAI PADA BIRO UMUM PROVINSI SULAWESI SELATAN Ananda Suryadarman, Andi Ayu; Rifdan; H, Herman; Andi Anugrah Mahyuddin
International Journal Of Public Policy and Bureaucracy Vol. 1 No. 1 (2024): International Journal Of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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This study examines the impact of transformational leadership style and work motivation on employee performance within the General Bureau of South Sulawesi Province. Employing a quantitative research method, data was collected through a structured questionnaire distributed to 113 respondents. The analysis was conducted using Structural Equation Modeling (SEM) to evaluate the relationships between variables. The findings indicate that transformational leadership significantly influences employee performance by creating an environment that fosters innovation, collaboration, and goal alignment. Leaders who demonstrate a clear vision, inspire their teams, and attend to individual needs positively affect the productivity and efficiency of employees. Similarly, work motivation is shown to have a strong and positive effect on employee performance. Motivational factors, including recognition, opportunities for professional growth, and a supportive work environment, encourage employees to excel in their roles and achieve organizational goals. The results further suggest that when both transformational leadership and work motivation are combined, their impact on employee performance becomes even more significant, highlighting the importance of a balanced approach in leadership and motivation. This research highlights the critical role of leadership and motivation in public administration, especially in enhancing the overall performance of government institutions. The study suggests that investing in leadership development programs and motivational strategies can lead to improved employee outcomes and organizational effectiveness. Recommendations for policymakers and managers include providing regular training for leaders, fostering open communication channels, and implementing reward systems tailored to employees' needs. Furthermore, this study contributes to the existing literature by emphasizing the synergistic effects of transformational leadership and work motivation in a public sector context, particularly in Indonesia. By addressing these factors, organizations can adapt to the dynamic demands of public administration and deliver better services to the community. Future research could explore other variables, such as organizational culture or job satisfaction, to provide a more comprehensive understanding of the determinants of employee performance.

Implementation of Port Service Retribution Policy at Local Feed Port of Bandar Batauga in South Buton Regency Karimali, Aswad; H, Herman; Halim, Didin; Andi Anugrah Mahyuddin
International Journal Of Public Policy and Bureaucracy Vol. 1 No. 1 (2024): International Journal Of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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This study aims to identify and describe the implementation process of port service levy policy and its internal and external factors. The type of research is descriptive qualitative. Data collection techniques through observation, interviews and documentation. Data analysis techniques include data condensation, data presentation, and drawing conclusions. The results of the study related to policy implementation show that the standards and targets of the port service levy policy at Bandar Batauga Port are good, with a good understanding of employees regarding Regional Regulation Number 7 of 2019 and policy targets that are in accordance with field conditions. However, its implementation has been hampered by limited facilities, infrastructure, and human resources that are not yet optimal. Human resources are also still inadequate, limited training for field officers and inadequate infrastructure are the main obstacles in policy implementation. The characteristics of the implementing organization, such as clear delegation of tasks and effective internal coordination, are good, with routine supervision that ensures the levy collection process runs according to standards. Communication between related organizations has been running smoothly, and cooperation between the Transportation Agency, Regional Revenue Agency, and State-Owned Enterprises is well established. The attitude of the policy implementers, although many are still interns with low wages, shows high dedication to their duties. The social, economic, and political environment supports this policy, although the minimal economic impact due to the inactive port is a challenge. Internal factors in the implementation of this policy are good, with good understanding from the implementers, but limited human resources and infrastructure are obstacles. External factors also support effective socialization and good public acceptance, although it is necessary to improve socialization methods and strengthen infrastructure to support the success of the policy. Keywords: Policy Implementation, Retribution Policy, Port Service, Internal and External Factors

Improving The Quality Of Fire Service In Bone District Ramli, Andi; H, Herman; Halim, Didin; Andi Anugrah Mahyuddin
International Journal Of Public Policy and Bureaucracy Vol. 1 No. 1 (2024): International Journal Of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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This study aims to identify and describe the dimensions in the SERVQUAL model that are most effective in improving the quality of service of the Fire Department in Bone Regency. The type of research is descriptive qualitative. Data collection techniques through observation, interviews and documentation. Data analysis techniques include data condensation, data presentation, and drawing conclusions. The results showed that the five dimensions in the SERVQUAL model tangibles, reliability, responsiveness, assurance, and empathy play an important role in improving the service quality of the UPT Fire Department in Bone Regency. In the tangibles dimension, although equipment and vehicles are available, their modernity is still lacking, so they need to be improved to support service effectiveness. In the reliability dimension, the response speed is quite good, but the community still feels that the response time is not sufficient, indicating a difference in perception that needs to be harmonized. In the responsiveness dimension, officers are quite responsive to emergency reports, but consistency in handling various situations still needs to be improved. On the assurance dimension, training and certification of officers is good enough, but needs to be further improved so that officers are better prepared and the public has more confidence in their abilities. In the empathy dimension, the attitude of attention and concern of officers towards the community has not been evenly distributed, so that services have not fully provided the expected sense of comfort and support. Then the supporting factors are good, this can be seen from the competence and dedication of officers who are starting to improve even though routine training is needed, there is cooperation with the community that has the potential to be developed, as well as budget support and regional policies which, although limited, have supported operations. Inhibiting factors, there are still obstacles such as limited facilities and infrastructure. Keywords: Service Quality, SERVQUAL Model, Fire Department

BAHASA INGGRIS SARI, NURMALA; H, Herman; Niswaty, Risma
International Journal Of Public Policy and Bureaucracy Vol. 1 No. 1 (2024): International Journal Of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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This study aims to determine and describe the process of implementing the Direct Cash Assistance Program Policy in Salutambung Village, Ulumanda District, Majene Regency. The results of the study can be concluded that the Implementation of the Direct Cash Assistance Program in Salutambung Village, Ulumanda District, Majene Regency using the theory of Charles O. Jones, (1994) has been implemented well, which is from indicator (1). organization, seen from the BLT distribution process in Salutambung Village has been running well. Sub-district assistants work together with village officials, including hamlet heads and other village officials, to determine the BLT distribution schedule. Every time there is information related to the distribution of BLT, the village is immediately notified, and the hamlet head is tasked with conveying this information to the community. The direct involvement of village officials in this process ensures the smoothness and transparency of the distribution of assistance, so that entitled people can receive BLT according to the predetermined schedule, where the flow and data collection mechanism have been carried out in accordance with applicable provisions. (2) Interpretation, regarding the level of understanding of officers in carrying out the task of distributing BLT in Salutambung Village, it is good and is carried out according to the existing technical guidelines, however, even though the policy is implemented correctly, the problem of communication and socialization to the community still needs to be improved so that all parties understand the process better. (3) Implementation, the implementation of public policy regarding the distribution of Direct Cash Assistance (BLT) in Salutambung Village, shows that the implementation of the policy has been carried out well where village officials and sub-district assistants have worked together from the data verification process to the distribution of assistance has been carried out according to the existing technical guidelines, this is an important factor in determining the effectiveness of the program. Policy implementation involves adjustments to program objectives and resources, as well as the implementation of policies that are expected to get a positive response from the community. As for Supporting Factors, the existence of the BLT program shows the government's commitment to easing the burden on affected communities, especially those who have lost their jobs or experienced a decrease in income, thereby helping to meet daily needs and strengthen the economic resilience of low-income communities, while the inhibiting factors are the lack of socialization and limited quotas for aid recipients. Keywords: Implementation, Policy, BLT Program

INGGRIS Azis, Nur Dwika Cahyanti; H, Herman; Niswaty, Risma
International Journal Of Public Policy and Bureaucracy Vol. 1 No. 1 (2024): International Journal Of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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Malino has the potential for tourism areas in Gowa Regency, but tourism development in this area still needs further action. Therefore, to realize this potential, various strategies and developments are needed, as well as sustainable management from the government in collaboration with the community. The existence of this strategy and development will not only increase tourist attraction, but will also make a major contribution to increasing the Regional Original Income (PAD) of Gowa Regency. This study aims to produce an accurate picture of how the Malino tourism development strategy is in increasing the regional original income at the Gowa Regency Tourism and Culture Office and the factors that support and inhibit the Malino tourism development strategy in increasing the regional original income of Gowa Regency. The type of research is descriptive qualitative research with data collection techniques, namely interviews, observations, and documentation. The checking of data validity is carried out through source triangulation. Data analysis techniques use data condensation, data presentation, and drawing conclusions. The results of the study indicate that effective planning for tourism development in Malino in increasing the Regional Original Income (PAD) in Gowa Regency involves infrastructure development, improving service quality, and nature-based and cultural tourist attractions. Integration of digital media promotion and collaboration with the private sector strengthens Malino's attractiveness as a tourist destination. Development of local resource capacity supports sustainable tourism and increases visitor arrivals. Factors influencing the effectiveness of tourism strategies in Malino include rich natural potential, government commitment, and local community involvement. Challenges such as budget constraints, inadequate infrastructure, and environmental awareness exist but do not hinder the overall success in increasing the Local Revenue (PAD) of Gowa Regency. Based on the components of Burhalis' theory (2000), namely, Attractions, Accessibility, Amenities, Accommodation, Activities, Ancillary Suervices, have been implemented well. However, the components of the Accessibility and Amenities theory still require some improvements in order to create an efficient and effective tourism strategy and development so as to increase the Local Revenue (PAD) of Gowa Regency. Keywords: Strategy, Tourism Development, PAD

Implementation of Civil Servant Discipline Policy at the Regional Staffing Agency of South Sulawesi Province Nurhalifah; H, Herman; Nur, Andi Cudai; Haerul; Andi Anugrah Mahyuddin
International Journal Of Public Policy and Bureaucracy Vol. 1 No. 1 (2024): International Journal Of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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This study aims to explore the implementation of Civil Servant Discipline Policy at the Regional Civil Service Agency (Badan Kepegawaian Daerah) of South Sulawesi Province and identify the factors influencing its implementation. This research employs a descriptive qualitative approach, with data collected through interviews, observations, and documentation. Data validity was ensured using source triangulation, while data analysis was conducted through data condensation, data presentation, and conclusion drawing.The findings reveal that the implementation of the Civil Servant Discipline Policy in the Regional Civil Service Agency of South Sulawesi Province has been effective in several aspects. (1) Standards and Policy Targets have been well applied, as indicated by employees' understanding of Government Regulation No. 94 of 2021 and the alignment of policy targets with field conditions. (2) Resources, including employee qualifications and infrastructure, support the effective implementation of the discipline policy, with tools such as digital attendance systems being utilized. (3) Organizational Characteristics of the implementing agency facilitate policy enforcement through structured internal coordination and supervision. (4) Inter-organizational Communication runs smoothly, although occasional challenges in inter-agency coordination exist. (5) Policy Implementers' Attitudes reflect high dedication, supported by a culture of discipline and transparency. (6) The Social, Economic, and Political Environment generally supports the policy’s execution, though political dynamics sometimes affect consistency.Supporting factors include strong leadership, a disciplined work culture, and the availability of necessary facilities and infrastructure. However, obstacles such as employees’ lack of awareness of existing regulations, inconsistent enforcement of sanctions, and differing interpretations of policies impede efficient information flow and policy implementation. Overall, the implementation of the Civil Servant Discipline Policy at the Regional Civil Service Agency of South Sulawesi Province has been effective, but several challenges require improvement to enhance its sustainability and impact.

Performance In The Implmentation Of Online Single Submission (OSS) At The Investment And One-Door Integrated Services Department Of Bantaeng Regency Asrah, Nurul Husna; Herman H; Suarlin
International Journal Of Public Policy and Bureaucracy Vol. 1 No. 1 (2024): International Journal Of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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This study aims to evaluate the performance of the Online Single Submission (OSS) system implemented by the Investment and One-Stop Integrated Service Office (DPMPTSP) in Bantaeng Regency. Using a qualitative research approach, data were collected through observation, interviews, and documentation to assess the effectiveness of OSS implementation based on five key performance indicators: input, process, output, results, and benefits. The findings highlight that the existing facilities and infrastructure at the DPMPTSP Office are adequate to support the implementation of OSS. The licensing procedures facilitated by the OSS system have been designed to enhance public service delivery, simplifying previously complex processes. However, several operational challenges remain, particularly in optimizing technology use and user understanding of the system. Licenses processed through the OSS framework are typically completed within one to three days, demonstrating efficiency and responsiveness, although this depends on the completeness of the required documents and the users’ capacity to navigate the system. The implementation of the OSS system has successfully achieved its intended objectives, including improving public service quality by integrating structural factors such as technological advancement, regulatory frameworks, and standard operating procedures (SOPs). Functional factors, including improved user capacity and skilled human resources, further contribute to the system's success. Additionally, the OSS system has significantly enhanced transparency, convenience, and speed in licensing services, making it a vital tool in the modernization of public administration. Despite these successes, the study identifies several obstacles in the implementation process. Key challenges include limitations in technological infrastructure, inadequate operational resources, and inefficiencies in inter-agency coordination, which hinder the full potential of the OSS system. Supporting factors, such as effective cross-agency coordination, are critical in ensuring data synchronization and seamless service delivery. Overall, the implementation of the OSS system in Bantaeng Regency has positively impacted public service quality. However, achieving maximum performance will require stronger investments in resource allocation, infrastructure upgrades, and more robust collaboration across government agencies. Keywords: Performance, Implementation, Online Single Sumbmisson

Participatory Governance in Agrotourism in Rumbia District Jeneponto Regency Hamdan, Putri Ayu; Muh. Nur Yamin; Novayanti Sopia Rukmana; Andi Anugrah Mahyuddin
International Journal Of Public Policy and Bureaucracy Vol. 2 No. 1 (2025): International Journal of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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This study aims to identify participatory governance in agritourism and its determinants in Rumbia District, Jeneponto Regency. It is a qualitative research type with a case study approach. Data collection techniques are done through observation, interviews, and documentation. The data analysis technique includes condensation, presentation, and conclusion drawing. The results showed that in the deliberation aspect, the implementation was exemplary. This can be seen from the active involvement of stakeholders and regular deliberations in both villages. In the action aspect, implementing the deliberation results has also been good, as evidenced by the community's involvement in developing agro-tourism and village cleanliness. However, there are infrastructure constraints in Kassi Village and land issues in Rumbia Village. The implementation has been exemplary in the monitoring aspect, as seen from the active role of the village head, Karang Taruna, and Pokdarwis in monitoring agritourism development. The implementation has also been exemplary in terms of coordination, with smooth coordination between village officials, the community, and external parties. In the aspect of democracy school, training and socialization have been good, conducted by the Youth and Sports Office and UNM Polytechnic. This can be seen from the community's enthusiasm for participating in the training. In terms of results, the impact of agritourism development has been good, as evidenced by the increase in MSMEs in Kassi Village and employment opportunities in Rumbia Village. Supporting determinant factors include good access to information through WhatsApp groups and training from village governments to improve community skills. Recommendations from this study are as follows: First, infrastructure improvements in Kassi Village, especially the road to the agritourism site, and the preparation of a more apparent master plan for broader agritourism development. Second, in Rumbia Village, agritourism management needs to be more professional and have more structured land management to support further development.

Implementation of the Sentra-ku Application at the Regional Financial and Asset Management Agency in Pasangkayu Regency Alfianti Tapala, Alma; Haedar Akib; Herman H; Sudiarti Dewi Kurra; Nur Fadilah Guntur
International Journal Of Public Policy and Bureaucracy Vol. 2 No. 2 (2025): Internation Journal of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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This study investigates the implementation of the Sentra-ku Application at the Regional Financial and Asset Management Agency (BPKAD) of Pasangkayu Regency, addressing operational challenges and identifying factors that support and inhibit its effectiveness. A key issue examined is the internal recording of financial transactions, including tax budgets and treasury operations, which were previously not fully integrated into existing applications. This research employs a qualitative approach with a case study design, utilizing data collection techniques such as observation, in-depth interviews, and documentation. The data analysis process involves data condensation, data presentation, and conclusion drawing to ensure comprehensive insights. The findings highlight several critical aspects of the implementation process. In terms of communication, the process was effective, evidenced by structured and multi-method communication strategies with implementers, including the use of questionnaires to evaluate employee understanding. Resource-wise, while most BPKAD employees demonstrated proficiency in operating the Sentra-ku Application, more advanced and complex features required additional IT team support. Regarding disposition, employees recognized the importance of the application and exhibited strong support for its implementation. This was further reinforced by the proactive involvement of the BPKAD head, who actively guided the development and implementation stages, ensuring alignment with organizational goals. The bureaucratic structure within BPKAD was identified as being flexible and adaptive to changes, significantly supporting the smooth implementation of the Sentra-ku Application. Key supporting factors included effective communication, clear and consistent transmission of policy information, adequate resources in terms of both quantity and quality, and positive employee attitudes toward change. Furthermore, an efficient and responsive bureaucratic structure played a pivotal role in facilitating implementation success. However, inhibiting factors were also identified, such as insufficient policy support, lack of critical information, inadequate support systems, and improper delegation of responsibilities and authority. This study underscores the importance of clear communication, sufficient resources, strong leadership, and adaptable organizational structures in ensuring the effective implementation of digital innovations like the Sentra-ku Application. These findings provide valuable insights for policymakers and organizations aiming to improve financial management systems in public institutions.

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Contact Name
Andi Anugrah Mahyuddin

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aanugrah79@gmail.com

Phone
+628124258840

Journal Mail Official
ijopub@unm.ac.id

Editorial Address
Jalan Bonto Langkasa, Banta-Bantaeng, Rappocini, 90222 Makassar, Sulawesi Selatan, Indonesia

Location
Kota makassar,

Sulawesi selatan

INDONESIA

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Andi Anugrah Mahyuddin

Contact Email aanugrah79@gmail.com

Phone +628124258840

Journal Mail Official ijopub@unm.ac.id

Editorial Address Jalan Bonto Langkasa, Banta-Bantaeng, Rappocini, 90222 Makassar, Sulawesi Selatan, Indonesia

Location Kota makassar, Sulawesi selatan INDONESIA

Abstract

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Contact Name
Andi Anugrah Mahyuddin

Contact Email
aanugrah79@gmail.com

Phone
+628124258840

Journal Mail Official
ijopub@unm.ac.id

Editorial Address
Jalan Bonto Langkasa, Banta-Bantaeng, Rappocini, 90222 Makassar, Sulawesi Selatan, Indonesia

Location
Kota makassar,

Sulawesi selatan

INDONESIA