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Andi Anugrah Mahyuddin
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INDONESIA
International Journal of Public Policy and Bureaucracy
Published by Universitas Negeri Makassar
ISSN : -     EISSN : 31090419     DOI : -
Core Subject : Science, Education, Social,
Decision Sciences, Operations Research & Management Education Social Sciences
IJOPUB International Journal of Public Policy and Bureaucracy is an international peer reviewed and open-access journal in Public Administration. The aim is to publish conceptual and research articles that explore the application of any language in teaching and the everyday experience of Public Administration. Its scope is Public Management, Public policy, Public services, Governance, Bureaucracy and government institutions, state administrative law, Ethics and public leadership, Decentralization and regional autonomyinternational in that it welcomes articles from academics, researchers, graduate students, and policy makers. All articles should be in English.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 39 Documents
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Strategy To Improve Restorative Justice Services To The Community Of Makassar City (Case Study Of The Makassar District Prosecutor's Office) A Thirta Massaguni D; Herman H; Andi Aco Agus; Ismail
International Journal Of Public Policy and Bureaucracy Vol. 2 No. 3 (2025): Internation Journal of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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Abstract

This study aims to analyze strategies for improving restorative justice services in Makassar City, focusing on the implementation of Prosecutor Regulation Number 15 of 2020. Using a qualitative descriptive approach, the research adopts Edward III’s policy implementation theory and De Vreye’s service improvement strategy model. Data were collected through observation, interviews, and documentation, and analyzed using data condensation, data display, and conclusion drawing. The findings indicate that the implementation of restorative justice faces several obstacles, including ineffective communication, limited human resources, lack of empathetic disposition among officials, and inadequate bureaucratic support. Service strategies have not been fully effective due to low public awareness and the suboptimal application of empowerment and expectation fulfillment indicators. Strengthening regulations, enhancing coordination, and building the capacity of justice officials are essential to ensure a fair, humanistic, and sustainable restorative justice service.
Innovation of the Stunting Awareness Group in Efforts to Reduce Stunting Rates in Mallusetasi District, Barru Regency Amalia, Dian Suci; Herman H; Suarlin; Haerul; Andi Anugrah Mahyuddin
International Journal Of Public Policy and Bureaucracy Vol. 2 No. 3 (2025): Internation Journal of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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Abstract

The rapid development of technology has an impact on changes in human behavior in carrying out all activities. Activities that were originally carried out manually have transitioned into electronic, digital, and virtual forms. Along with the times, changes will always lead to something new, or commonly called innovation. The present study constitutes a qualitative study that aims to describe the innovation of the Stunting Awareness Group in efforts to reduce stunting rates in Mallusetasi District, Barru Regency. Data collection in this study was conducted through observation, interviews, and documentation. The informants involved were the Head of the Social Services Department, the Head of the Health Service, the Family Hope Program (PKH) Facilitator, the Stunting Awareness Group (Mpok Darti), and mothers who have toddlers. The results showed that the advantage of this innovation is the one-day, one-egg program; several agencies in Barru Regency that are competent according to their respective competencies collaborate to reduce the stunting rate in Barru Regency. Compatibility in the Stunting Awareness Group innovation to reduce stunting rates in Barru Regency is in accordance with the fulfillment of children's nutritional needs, namely eggs that contain protein. Complexity in the innovation of the Stunting Awareness Group to reduce stunting in Barru District is the lack of awareness and attention of parents about child nutrition, lack of environmental cleanliness and housing that can make the living environment less comfortable, poor availability of clean water and sanitation, and other things. The innovation of the Stunting Awareness Group to reduce stunting rates in Barru Regency is considered triable due to the collaboration with stakeholders involved in addressing stunting. The innovation of the Stunting Awareness Group in Barru District can be observed because there is monitoring from local governments such as the Head of Sub-District, Head of Village, Family Hope Program (PKH) assistants, and the Stunting Awareness Group (Mpok Darti). The intended evaluation, such as checking body weight, height, head circumference, and abdominal circumference in toddlers every month, and the results will be compared with before the implementation of this program innovation.
Employee Performance In Public Service At The Malua District Office, Malua District, Enrekang District ., ratna; Andi Cudai Nur; Andi Muhammad Rivai
International Journal Of Public Policy and Bureaucracy Vol. 2 No. 3 (2025): Internation Journal of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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Abstract

This study aims to obtain information related to public services directly related to employee performance and to seek information related to the drivers of high-performance employees. This study uses a descriptive qualitative method with documentation, observation, and interviews as the methods for data collection. Analysis of findings by presenting data that has been previously grouped so that conclusions can be drawn from the field with additional SWOT analysis. The findings of this study are that the Malua District Office, Enrekang Regency, has employees who are ineffective in carrying out their work due to limited human resources, information between employees has been well managed, the community served is not in a timely manner because office management is not efficient, there are still many employees who have not achieved work targets according to the specified deadline and employees have been optimal in work initiatives. Employees are encouraged to progress because they are motivated to progress together and the work environment is supportive. Barriers to employee growth are limited human resources, synergy between colleagues is not strong, and work networks have not been formed. An aggressive strategy is a way to improve employee performance by conducting regular training to optimize employee performance.
Reframing Street-Level Bureaucracy through Resilience Governance in Disaster Contexts in Majene Regency Ismail; Faisal Ardiansyah; Andi Anugrah Mahyuddin; Abd. Rahman Yus; Nurul Ayuni
International Journal Of Public Policy and Bureaucracy Vol. 2 No. 3 (2025): Internation Journal of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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Abstract

This study examines the role of street-level bureaucrats (SLBs) in resilience governance, using the 2021 earthquake in Majene Regency, Indonesia, as a critical case. Moving beyond conventional interpretations of discretion as merely a reactive coping mechanism, the article reconceptualizes SLB discretion as a strategic capacity embedded within institutional resilience. Drawing on qualitative methods—semi-structured interviews, field observations, and document analysis—the study identifies how SLBs enact three forms of resilience capacity: absorptive, adaptive, and transformative. These roles enable SLBs to respond effectively to uncertainty, resource constraints, and procedural rigidity. Theoretically, the article advances the integration of resilience governance and street-level implementation theory by proposing an analytical framework that maps SLB practices across key dimensions of resilience. Empirically, the findings show that SLBs operate as informal first responders, adapting disaster policies in real time through the use of discretion, tacit knowledge, and social networks to bridge gaps between centralized systems and local needs. The study recommends formal recognition of SLB discretion through adaptive standard operating procedures (SOPs), flexible budgeting arrangements, and decentralized coordination mechanisms. Strengthening SLB institutions, underpinned by trust and institutional flexibility, can enhance the agility of the public sector. Overall, the findings offer conceptual and practical guidance for integrating local institutions into national resilience frameworks, particularly in fragile and disaster-prone settings across the Global South.
Administrative Technology Innovation In Improving Personnel Performance At The Wajo District Akbar Umar; Rifdan; Suarlin; Muhammad Irvan Nur' Iva
International Journal Of Public Policy and Bureaucracy Vol. 2 No. 3 (2025): Internation Journal of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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Abstract

This study aims to analyze the implementation, constraints, and optimization strategies for the use of the e-Kinerja application in improving employee performance at the Wajo Regency Personnel and Human Resources Development Agency (BKPSDM). The background of this study stems from the need for local governments to strengthen accountable, transparent, and digital-based apparatus governance as part of the bureaucratic reform agenda. The focus of the study is directed at three main problems, namely: (1) how the e-Kinerja application is implemented in Wajo Regency, (2) what are the constraints and challenges faced in its use, and (3) what is the strategy of the local government through BKPSDM in optimizing the use of the application. This study uses a qualitative approach with a descriptive method. Data were collected through in-depth interviews, observations, and documentation studies of seven key informants consisting of structural officials, technical staff, and e-Kinerja application users. Data analysis was carried out interactively through the stages of reduction, presentation, and drawing conclusions. The results of the study indicate that the implementation of e-Kinerja in Wajo Regency has run quite well and contributed to increasing the accountability of ASN performance. However, several obstacles remain, such as limited internet access, unequal digital literacy, weak leadership supervision, and civil servants' perceptions that do not fully understand the strategic value of this system. To address these issues, the BKPSDM implemented an optimization strategy that included civil servant training and mentoring, strengthening regional regulations, improving digital infrastructure, and integrating the personnel system with other platforms such as SIMPEG and electronic attendance. Overall, the innovation of administrative technology through e-Kinerja has proven to be able to improve the effectiveness of performance management and encourage bureaucratic transformation towards a professional, adaptive, and data-driven regional government.
Public Services for Indigenous and Non-Indigenous Communities (A Case Study of Kajang Subdistrict) Nur, A. Rismawinardi; Andi Kasmawati; Jamaluddin; Andi Muhammad Rivai; Andi Anugrah Mahyuddin
International Journal Of Public Policy and Bureaucracy Vol. 3 No. 1 (2026): International Journal Of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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Abstract

This study aims to analyzei and comparei thei quality of public seirviceis provideid to thei indigeinous peioplei of Ammatoa Kajang and non-indigeinous communitieis in Kajang District, Bulukumba Reigeincy, as weill as ideintify thei factors that causei seirvicei diffeireinceis and seirvicei strateigieis that arei in accordancei with local cultural valueis. A qualitativei approach is useid to undeirstand thei pheinomeinon of seirvicei in a socio-cultural conteixt through in-deipth inteirvieiws, obseirvations, and documeintation. Data analysis is carrieid out through data reiduction, data preiseintation, and conclusion drawing using thei theiory of Agung Kurniawan (2005) as an analytical basis, which eimphasizeis acceissibility, social justicei, and eimpoweirmeint as thei main dimeinsions of public services. The results of the study show that in the accessibility dimension there is a dual service system, namely digital services for non-indigenous people and face-to-face manual services for the indigenous people of Ammatoa Kajang. Indigenous peoples' access is still limited due to geographical conditions, limited administrative literacy, and customary prohibitions on the use of technology. In the dimension of social justice, the government has shown efforts to adapt to local values, but has not been fully able to provide equal service procedures for both groups of people. In the empowerment dimension, indigenous peoples still depend on indigenous leaders as a source of social legitimacy and service decision-making. The SWOT analysis shows that the strength of public services lies in social legitimacy and harmonious cultural communication beitweiein thei goveirnmeint and customary institutions. Weiakneisseis arisei in deipeindeincei on ceirtain figureis and low administrativei undeirstanding of indigeinous communitieis. Opportunitieis arei streingtheineid through Reigional Reigulation No. 14 of 2013 and Reigional Reigulation No. 9 of 2015, whilei thei main threiat comeis from thei poteintial clash beitweiein administrativei modeirnization and the philosophy of Kamase-masea that rejects technology. The government has implemented hybrid and affirmative services, but the implementation is not optimal, so a humanistic approach is needed that places the community as partners so that public services are more empathetic, adaptive, and in harmony with local cultural values.
Implementation Of E-Performance In Improving Employee Work Productivity at The Regional Inspectorate Office Of Palopo City Anisah; Herman H; Muhammad Darwis
International Journal Of Public Policy and Bureaucracy Vol. 3 No. 1 (2026): International Journal Of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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Abstract

This study aims to examine how the implementation of E-performance in Improving Employee Work Productivity at the Palopo City Regional Inspectorate Office. This type of research is qualitative using a descriptive approach. Data collection techniques were carried out through observation, interviews, and documentation. Data analysis techniques used consisted of data collection, data display, data condensation, and drawing conclusions. The results of the study indicate that the Implementation of E-performance in Improving Employee Work Productivity at the Palopo City Regional Inspectorate Office has been running well based on three Franklin & Ripley indicators, namely the level of compliance, smooth routines, and impacts (benefits). In the compliance indicator, employees showed a fairly good awareness in fulfilling the obligation to input work activities. From the aspect of smooth routines, the e-Performance implementation process also ran quite stably. The workflow—starting from inputting activities, carrying out tasks, to superior approval—can be implemented thanks to effective coordination between departments. In the impact (benefit) indicator, e-Performance has been proven to provide a positive contribution to improving employee and agency performance. This system facilitates structured activity recording, expedites the reporting process, and increases transparency and fairness in assessments because all data is recorded objectively. Furthermore, its implementation encourages the development of employees' digital skills. The challenges that arose were primarily technical in nature and did not impact the overall quality of implementation.
Policy Implementation of The Regional Student Education And Training Center at The Youth And Sports Office of Makassar City Muskarnain Yunus; Herman H; Muhammad Irvan Nur' Iva; Andi Anugrah Mahyuddin
International Journal Of Public Policy and Bureaucracy Vol. 3 No. 1 (2026): International Journal Of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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Abstract

This study aims to examine and explain the implementation of the Regional Student Education and Training Center (PPLPD) policy at the Youth and Sports Office of Makassar City, as well as to identify the supporting and inhibiting factors affecting its implementation. This research employs a descriptive qualitative approach. Data were collected through observation, in-depth interviews, and documentation, while data analysis was conducted using data condensation, data display, and conclusion drawing techniques. The findings indicate that the implementation of the PPLPD policy at the Youth and Sports Office of Makassar City has not yet been fully optimal. Several aspects—namely communication, implementers’ attitudes and commitment, organizational environment, clarity of policy size and objectives, political factors, and recruitment—have been implemented effectively. This is reflected in clear program communication, professional conduct of implementers, strong stakeholder support, well-defined performance standards, neutral policy execution, and transparent and fair athlete selection mechanisms. However, challenges persist in terms of resources, bureaucratic structure, and funding. These limitations are evidenced by budget constraints, sports facilities and infrastructure that have not fully met the ideal requirements for athlete development, and the lack of consistent formal coordination mechanisms. Therefore, strengthening resource capacity, improving bureaucratic coordination structures, and increasing funding allocation are necessary to enhance the effectiveness and sustainability of the PPLPD policy implementation in improving student-athlete performance in Makassar City.
The Role Of Mediators In Resolving Industrial Relations Disputes At The Manpower Office Of Makassar City Madaniah Noer; Herman H; Muhammad Irvan Nur' Iva; Andi Anugrah Mahyuddin
International Journal Of Public Policy and Bureaucracy Vol. 3 No. 1 (2026): International Journal Of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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Abstract

This study aims to analyze the role of mediators in resolving industrial relations disputes at the Makassar City Manpower Office using Ralph Linton’s Role Theory (1936), which emphasizes four key dimensions: role expectation, role performance, role conflict, and role clarity. The research employs a qualitative descriptive approach to obtain an in-depth understanding of mediator performance and institutional practices in dispute resolution processes. Data were collected through field observations, semi-structured interviews with mediators and relevant stakeholders, as well as document analysis of official dispute records and applicable regulatory frameworks. Data analysis was conducted using qualitative techniques, including data reduction, data display, and conclusion drawing. The findings indicate that mediator effectiveness is strongly influenced by the alignment between stakeholder expectations and actual role performance. Mediators are required not only to understand their formal duties and authority, but also to demonstrate professionalism, neutrality, and effective communication skills when facilitating negotiations between employers and workers. Role conflict mainly arises from institutional constraints, high workloads, and divergent interests among disputing parties, which can hinder the mediation process. Nevertheless, clear legal frameworks, standard operating procedures, and institutional support contribute significantly to maintaining role clarity and reducing role conflict. Overall, the study concludes that the integration of role expectation, role performance, effective management of role conflict, and role clarity enables mediators to perform their functions more professionally and effectively. Strengthening these dimensions is essential for sustainable governance.

Page 4 of 4 | Total Record : 39

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