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INDONESIA
Proceeding of International Conference on Social Science and Humanity
Published by Antis Publisher
ISSN : -     EISSN : 30639611     DOI : https://doi.org/10.61796/icossh
The Proceeding of International Conference on Social Science and Humanity is a global platform designed to bring together scholars, researchers, and practitioners from diverse disciplines to share their cutting-edge research and insights in the fields of social sciences and humanities. The conference aims to foster interdisciplinary dialogue, promote academic collaboration, and advance the understanding of complex societal issues. Topics of discussion range across sociology, psychology, anthropology, education, history, philosophy, linguistics, political science, economics, and the arts and humanities. By encouraging the exchange of innovative ideas and critical analyses, the conference seeks to contribute to the betterment of society and the resolution of pressing human challenges.
Arjuna Subject : Umum - Umum
Articles 411 Documents
THE INFLUENCE OF WORKLOAD, WORK ETHICS, AND AFFECTIVE COMMITMENT ON EMPLOYEE PERFORMANCE AT APOTEK SEMESTA GROUP Febriyanti, Rani; Trias Setyowati; Septy Holisa Umamy
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 1 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i1.171

Abstract

Objective: This study aims to analyze the impact of workload, work ethics, and affective commitment on employee performance at Apotek Semesta Group. The primary focus of this research is to identify the factors influencing employee performance and provide recommendations for better human resource management. Method: A quantitative approach was employed using regression analysis to examine the relationship between the independent variables (workload, work ethics, and affective commitment) and the dependent variable (employee performance). Apotek Semesta Group was selected as the research site due to its diverse work environment and high relevance to the research topic. Data was collected through surveys from employees and analyzed using SPSS 20 software. Results: The results indicate that workload significantly affects employee performance, with a t-statistic of 2.532, which is greater than the t-table value of 2.00100, and a significance level of 0.000, which is less than 0.05. Work ethics also significantly influences performance, with a t-statistic of 2.784, greater than the t-table value of 2.00100, and a significance level of 0.001, which is less than 0.05. Furthermore, affective commitment was found to have a significant contribution to employee performance, with a t-statistic of 3.024, greater than the t-table value of 2.00100, and a significance level of 0.004, which is less than 0.05. Novelty: The conclusion of this study is that workload, work ethics, and affective commitment significantly impact employee performance. Therefore, companies are encouraged to consider these factors to improve employee performance and work effectiveness, and to develop more optimal human resource management strategies.
THE EFFECT OF FOMO (FEAR OF MISSING OUT) ON PRODUCT OR SERVICE PURCHASE DECISIONS AMONG GENERATION Z: LITERATURE REVIEW Setiawan, Heru Dwi
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 1 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i1.172

Abstract

Objective: This study is a literature review that aims to comprehensively analyze the influence of Fear of Missing Out (FOMO) on the decision to purchase products/services among Generation Z. Method: This study examines various literature that discusses the relationship between FOMO, social media use, exposure to digital marketing strategies, and purchasing decisions. Results: The results of this study are expected to provide insight for marketers, academics, and practitioners in understanding the dynamics of Generation Z consumer behavior in the digital era. Novelty: FOMO, as a psychological phenomenon characterized by anxiety about losing information or trending experiences, is considered to have an important role in shaping the consumption behavior of this generation that is active on social media.
THE INFLUENCE OF PERCEIVED BEHAVIORAL CONTROL, SOCIAL ENVIRONMENT, AND PERSONALITY ON ENTREPRENEURIAL INTENTION (CASE STUDY OF PRIVATE UNIVERSITY (PTS) STUDENTS IN JEMBER REGENCY) Wulandary, Dian Anisa; Budi Santoso; Trias Setyowati
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 1 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i1.173

Abstract

Objective: To test and analyze the influence of perceived behavioral control, social environment, and personality on entrepreneurial intention in students of Private Universities (PTS) in Jember Regency. Method: The study utilizes SPSS for data analysis to examine the relationship between perceived behavioral control, social environment, and personality with entrepreneurial intentions among students. Results: The findings indicate that perceived behavioral control, social environment, and personality all have a positive and significant influence on entrepreneurial intentions among students in private universities. Novelty: This perspective and analysis address gaps in existing research and offer practical contributions to local governments to reduce unemployment and encourage youth entrepreneurship.
CONSUMER BEHAVIOR ANALYSIS IN UTILIZING SMAMGALOKA APPLICATION SMA MUHAMMADIYAH 3 JEMBER Bakhtiar, Sony
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 1 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i1.174

Abstract

Objective: The purpose of this study is to determine and analyze the factors that influence consumer behavior at SMA Muhammadiyah 3 Jember in their decision to use the SMAMGALOKA application to monitor their child's educational development. Method: This research method uses a qualitative descriptive approach. The sample in this study was 10 participants. The study was conducted using interview, observation, and literature study methods. The interview results were followed up with data reduction, presented, and conclusions were drawn. Results: The results of the study showed that only 1 out of 10 participants did not use and did not really need the application and the rest felt helped by the application. These results indicate that the SMAMGALOKA application has succeeded in providing features that consumers have needed in organizing education at SMA Muhammadiyah 3 Jember. Novelty: This research shows novelty in terms of school management's response in answering consumer complaints and needs by creating an android-based application that also functions as a school management information system.
ANALYSIS OF DIFFERENTIATION STRATEGIES IN MAINTAINING CUSTOMER LOYALTY IN FOOD MSMES IN JEMBER (CASE STUDY OF GADO-GADO BAROKAH CAK KIRUN) Juariyah, Siti; Santoso, Budi
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 1 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i1.175

Abstract

Objective: This study aims to find out the strategy of maintaining customer loyalty in culinary businesses. One of the businesses that supports the national economy that cannot be underestimated is Micro, Small, and Medium Enterprises (MSMEs), namely Gado-Gado Cak Kirun. Method: This research uses descriptive qualitative methods through the collection of survey data and observation. Results: The research findings indicate that Gado-Gado Cak Kirun has a distinctive aroma of peanut sauce that is savory, sweet, and spicy, with a fresh texture similar to a salad with peanut sauce, full of a variety of vegetables and combined with quality protein sources, carbohydrate sources, and sources of fat from peanuts, making one serving nutritionally complete. Marketing is conducted using social media accounts, and the key attitudes applied in serving consumers include manners, friendliness, and patience. Novelty: This study highlights the combination of product uniqueness, digital marketing strategies, and customer service approaches in maintaining customer loyalty in the culinary business, specifically within MSMEs.
THE EFFECT OF ADAPTIVE WORK BEHAVIOR, SELF EFFICACY, EMPLOYEE COMPETENCE AMD JOB SATISFACTION ON THE PERFORMANCE OF BKPP BANYUWANGI Aliya, Ikfina Himmati; Riyanto Setiawan; Amalina Maryam Zakiyyah
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 1 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i1.176

Abstract

Objective: This study aims to analyze the influence of adaptive work behavior, self-efficacy, employee competence, and job satisfaction on the performance of employees of the Banyuwangi Civil Service, Education, and Training Agency (BKPP). In the context of personnel services, BKPP has an important role in managing personnel administration and developing the competence of state civil servants (ASN). However, there are challenges in optimizing the digital service system through the SILAKAN application, especially due to age gaps and generational differences among employees. Method: This study uses a quantitative approach with an explanatory research design, where the research sample consisted of 98 respondents taken using a saturated sampling technique. Data were analyzed using multiple linear regression through SPSS 25.0. Results: The results showed that all variables, namely adaptive work behavior, self-efficacy, employee competence, and job satisfaction, had a significant effect on the performance of BKPP Banyuwangi employees. Novelty: This study offers novelty by integrating four variables simultaneously to provide a more comprehensive understanding of the factors that influence employee performance. In addition, this study also highlights the importance of the influence of technology in the personnel service system, which has not been widely discussed in the related literature. It is hoped that the results of this study can contribute to the development of strategies to improve employee performance through an approach based on organizational behavior and technological innovation.
THRIFTING CONSUMER PURCHASE DECISION FACTORS IN INDONESIA: SYSTEMATIC LITERATURE REVIEW (SLR) Rahayuningtyas, Dwi Besti; Budi Santoso; Zakiyyah, Amalina Maryam
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 1 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i1.177

Abstract

Objective: This research aims to analyze the factors that influence the decision to purchase second-hand clothing (thrifting) through the Systematic Literature Review (SLR) approach that focuses on psychological, social, economic, and environmental aspects to provide a more holistic understanding of the thrifting phenomenon in Indonesia. Method: This research was conducted using the SLR approach based on the guidelines of Kitchenham and Charters (2007). A total of 20 journals published in the last 5 years with a focus on second-hand clothing purchasing decisions were selected through an online searching on Google Scholar. The research involved the stages of planning, implementation, and reporting, with article selection based on inclusion and exclusion criteria. Results: The results showed that second-hand clothing purchasing decisions were influenced by environmental awareness, social media trends, lifestyle orientation, and product quality and affordable price factors. Social media has become an important platform in driving consumer interest in thrifting, while sustainability aspects are increasingly becoming a major consideration in purchasing. Novelty: The novelty of this research lies in the application of the SLR approach to explore second-hand clothing purchasing decisions with a primary focus on the Indonesian context. This research provides theoretical contributions on the integration of psychological, social, and environmental factors, while also offering strategic insights for thrifting entrepreneurs in Indonesia to develop evidence-based marketing strategies. This research is expected to be a primary reference in the literature on sustainable consumerism.
THE INFLUENCE OF COMPENSATION AND WORK ENVIRONMENT ON EMPLOYEE PERFORMANCE THROUGH JOB SATISFACTION AS AN INTERVENING VARIABLE Saputra, Wahyu Marda
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 1 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i1.178

Abstract

Objective: This research aims to analyze the influence of compensation and work environment on employee performance both directly and indirectly through job satisfaction as an intervening variable. Method: This research uses quantitative research using an explanatory research approach. The sample in this research was 57 employees at CV. Mitra Gemilang Bersinar who were taken using saturated sampling. This research has seven hypotheses. Results: The results of the simultaneous test show that compensation and work environment influence job satisfaction. Then, compensation, work environment, and job satisfaction influence employee performance. The results of the hypothesis test also show that there are five paths that have a significant effect, namely compensation on employee performance of 0.449 with a significance value of 0.000, compensation on job satisfaction of 0.476 with a significance of 0.000, job satisfaction on employee performance of 0.274 with a significance value of 0.023, work environment on job satisfaction of 0.565 with a significance value of 0.000, and work environment on employee performance of 0.529 with a significance value of 0.000. Novelty: This research also proves two indirect paths showing the effect of compensation on employee performance through job satisfaction of 0.130 and the work environment on employee performance through job satisfaction of 0.154.
THE EFFECT OF EXPERIENTIAL MARKETING, PRODUCT QUALITY, STORE ATMOSPHERE, AND SERVICE QUALITY ON CUSTOMER LOYALTY Zahruna, Ulfi; Feti Fatimah; Yohanes Gunawan Wibowo
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 1 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i1.179

Abstract

Objective: This research aims to analyze the influence of Experiential Marketing, Product Quality, Store Atmosphere, and Service Quality on customer loyalty at Kopixel Jember. The background to this research is the importance of maintaining customer loyalty in the increasingly competitive coffee shop industry. Method: This research uses a quantitative approach with a survey method through questionnaires distributed to 220 respondents who are Kopixel customers. Data were analyzed using multiple linear regression to test the influence of each independent variable on customer loyalty. Results: The research results show that the four variables have a positive and significant influence on customer loyalty. Experiential Marketing has a regression coefficient of 0.321, Product Quality of 0.284, Store Atmosphere of 0.295, and Service Quality of 0.312. The Product Quality variable has a dominant influence, showing the importance of product quality in creating customer satisfaction and loyalty. Novelty: This research provides practical contributions for Kopixel managers and can be a reference for similar research in the future. Kopixel is advised to focus on product innovation, facility improvements, and employee training to create a better customer experience.
DETERMINANTS OF REVISIT INTENTION (A SYSTEMATIC LYTERATURE REVIEW) Isnia, Aulia N.; Qomariah, Nurul
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 1 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i1.180

Abstract

Objective This systematic literature review (SLR) explores the determinants influencing revisit intention in various contexts, particularly in tourism and hospitality. Revisit intention, a critical indicator of customer loyalty, determines the likelihood of a customer returning to a destination or service. Understanding its determinants is vital for improving customer retention strategies and enhancing service offerings. This study aims to identify recurring themes and novel determinants shaping revisit intention. Method: Articles were selected through a systematic search on ScienceDirect using the keywords “determinants of revisit intention.” A total of 30 peer-reviewed articles published between 2016 and 2025 were included. A descriptive approach was employed to synthesize findings, categorizing the determinants into thematic clusters. Results: The review identified critical determinants such as customer satisfaction, destination image, perceived value, and service quality. Emerging factors, including technological integration and sustainability, also play significant roles in shaping revisit intentions. Novelty: This study provides a comprehensive synthesis of recent developments in revisit intention research, offering theoretical and managerial implications for improving consumer retention strategies.