Siber Nusantara of Community Service Review (SNCSR)
Siber Nusantara of Community Service Review (SNCSR) is an open-access, peer-reviewed journal that publishes high-quality scholarly works in the field of community service and community engagement. The journal serves as a platform for disseminating innovative practices, applied knowledge, and sustainable solutions developed through collaborations between academics, researchers, practitioners, government institutions, communities, and other stakeholders. SNCSR focuses on the implementation and evaluation of community service programs that contribute to community empowerment, capacity building, social innovation, and sustainable development. The journal welcomes interdisciplinary approaches that demonstrate the practical application of knowledge and research outcomes in addressing real-world community challenges. The scope of SNCSR includes, but is not limited to: Teknologi Informasi Sistem Informasi Ilmu Komputer Penerapan teknologi untuk masyarakat Transformasi digital dan pemberdayaan berbasis teknologi Community empowerment and capacity building; Education, training, and literacy programs; Digital transformation and information technology for communities; Entrepreneurship, MSME development, and economic empowerment; Social innovation and community-based development; Public health, sanitation, and community well-being; Environmental sustainability and community-based environmental management; Agriculture, fisheries, and rural community development; Appropriate technology and technology transfer; Disaster mitigation, preparedness, and community resilience; Cultural preservation and local wisdom; Legal awareness, public policy, and community advocacy; Sustainable Development Goals (SDGs) through community engagement; Collaborative partnerships among universities, government, industry, and communities; and Evaluation, impact assessment, and best practices in community service programs. SNCSR particularly encourages manuscripts that present measurable impacts, innovative methods, sustainable outcomes, and replicable models of community service that can contribute to broader academic and societal development.
Articles
38 Documents
Meningkatkan Kepuasan Konsumen Dalam Penggunaan Mobile Banking Melalui Kemudahan dan Persepsi Risiko (Sebuah Kajian Konseptual Marketing)
Putra Apriandika;
Mario Megananda;
Sidni Farhan Alfarizi
Siber Nusantara of Community Service Review Vol. 1 No. 2 (2025): Siber Nusantara of Community Service Review (April-September 2025)
Publisher : Siber Nusantara Research
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DOI: 10.38035/sncsr.v1i2.585
Perkembangan teknologi digital telah mendorong industri perbankan untuk menyediakan layanan mobile banking sebagai sarana transaksi yang cepat dan efisien. Namun, tingkat kepuasan konsumen dalam menggunakan mobile banking masih menjadi tantangan, terutama yang berkaitan dengan kemudahan penggunaan dan persepsi risiko yang dirasakan oleh pengguna. Penelitian ini bertujuan untuk mengkaji secara konseptual peran kemudahan penggunaan dan persepsi risiko dalam meningkatkan kepuasan konsumen mobile banking dari perspektif pemasaran. Metode penelitian yang digunakan adalah kajian konseptual dengan pendekatan studi literatur terhadap teori dan hasil penelitian terdahulu yang relevan dengan kepuasan konsumen, kemudahan penggunaan, serta persepsi risiko dalam layanan berbasis digital. Hasil kajian menunjukkan bahwa kemudahan penggunaan memiliki pengaruh positif terhadap kepuasan konsumen, karena mampu meningkatkan kenyamanan dan efisiensi dalam bertransaksi. Sementara itu, persepsi risiko yang rendah berperan penting dalam membangun rasa aman dan kepercayaan konsumen terhadap layanan mobile banking. Penelitian ini menghasilkan sebuah kerangka konseptual yang menggambarkan hubungan antara kemudahan penggunaan dan persepsi risiko terhadap kepuasan konsumen. Kajian ini diharapkan dapat menjadi referensi teoritis bagi penelitian selanjutnya serta menjadi bahan pertimbangan bagi pihak perbankan dalam merancang strategi pemasaran digital yang berorientasi pada peningkatan kepuasan konsumen.
Strengthening Teacher Capacity through Artificial Intelligence Management Training to Optimize Technology-Based Learning Processes
Wenny Desty Febrian;
Bias Yulisa Geni;
Muhamad Al Faruq Abdullah
Siber Nusantara of Community Service Review Vol. 2 No. 1 (2025): Siber Nusantara of Community Service Review (October 2025 - March 2026)
Publisher : Siber Nusantara Research
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DOI: 10.38035/sncsr.v2i1.642
This community service activity was implemented in response to teachers' limited understanding and skills in managing artificial intelligence as a supporting tool for technology-based learning. This program aims to strengthen teachers' capacity in understanding basic concepts, management strategies, and the implementation of artificial intelligence in the planning, implementation, and evaluation stages of learning. The training was held in Jakarta in December 2025 with 30 participants. The methods used included systematic material delivery, participatory discussions, hands-on practice, and mentoring in developing technology-based learning tools. The results of the activity demonstrated an increase in participants' conceptual understanding and application skills in integrating artificial intelligence into learning activities. Participants were able to develop learning media, design evaluation instruments, and utilize technology more optimally and productively. Thus, the artificial intelligence management training has been proven to have a positive impact on improving teachers' professional competence in supporting the digital transformation process in the field of education.
An Analysis of Instagram as a Government Public Information Platform Through Piere Levy's Theory
Nuriyati Samatan;
Robingah Robingah;
Jun Firmansyah;
R.Z. Rasyid
Siber Nusantara of Community Service Review Vol. 2 No. 1 (2025): Siber Nusantara of Community Service Review (October 2025 - March 2026)
Publisher : Siber Nusantara Research
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DOI: 10.38035/sncsr.v2i1.648
This study analyzes Instagram social media as a public information platform for the government using Pierre Levy's theory. The study was conducted based on the Instagram account of the Depok City Government @pemkotdepok. The analysis used Pierre Levy's New Media Theory, with the following assumptions: utilization, social media, communication, and information. The study used qualitative methods, with a constructivist paradigm, research study type, through observation, interviews, and documentation. The research and observation were conducted over a period of 4 months to observe the activities of the Instagram account, interview the administrators and the Depok City Government, and documentation throughout the research. The results of the study showed that the Depok City Government utilizes Instagram as a medium for disseminating information by utilizing Instagram features. The study found that the @pemkotdepok Instagram account is a transparent, innovative, and informative public information platform that attracts Instagram users to the information provided by the Depok City Government and serves as an accurate source of information for various policies and public information. Analysis using Pierre Levy's theory found that the assumptions of Collective Intelligence, Virtual and Actual, New Media as a social environment, User Interactivity and Engagement, as well as cultural and cognitive changes.
Enhancing Competence and BNS Certification for Loading Master and Draught Survey to Realize Professional and Competitive Maritime Human Resources
Hadiansyah Hadiansyah
Siber Nusantara of Community Service Review Vol. 2 No. 1 (2025): Siber Nusantara of Community Service Review (October 2025 - March 2026)
Publisher : Siber Nusantara Research
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DOI: 10.38035/sncsr.v2i1.649
The maritime sector demands high accuracy and professionalism in cargo handling operations to minimize financial losses due to cargo discrepancies. This community service activity aims to enhance the competence of maritime human resources through technical training and BNSP (National Professional Certification Agency) certification in the Loading Master and Draught Survey schemes. The implementation method involved intensive mentoring, including maritime regulation theory, hydrostatic table calculation simulations, and official competency assessments by the Professional Certification Body (LSP). The results indicate that the integration of technical expertise (ship draught calculations) and formal BNSP certification significantly increases the confidence and bargaining power of practitioners in the logistics industry. By strengthening these competencies, it is expected to create a maritime work ecosystem that is more accurate, transparent, and internationally competitive.
Strengthening Character and Discipline of Vocational High School Students at SMK Arung Samudera Banjarmasin Through Cadetship Approach
Kamsariaty Kamsariaty
Siber Nusantara of Community Service Review Vol. 2 No. 1 (2025): Siber Nusantara of Community Service Review (October 2025 - March 2026)
Publisher : Siber Nusantara Research
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DOI: 10.38035/sncsr.v2i1.650
Vocational education plays a strategic role in producing work-ready graduates, where success is heavily influenced by soft skills mastery such as character and discipline. This community service research aims to strengthen the character and discipline of students at SMK Arung Samudera Banjarmasin through a Ketarunaan (semi-military) approach to address challenges in the maritime industry sector. The implementation method consists of four main stages: preparation (survey and module compilation), implementation (physical training/PT, mental coaching, and outbound), evaluation (pre-test and post-test), and sustainability through the formulation of Ketarunaan SOP. The results show a significant positive impact both quantitatively and qualitatively. Quantitatively, there was an average increase in student discipline scores of 20%, covering indicators of punctuality, neatness, and compliance with instructions. Qualitatively, the program successfully formed resilient mentalities, team spirit (korsa), and student leadership abilities. Additionally, student understanding of national insight and ethics reached scores above 85%. The conclusion is that the Ketarunaan approach is effective in bridging the gap between academic ability and maritime industry professionalism, and has been integrated into the school culture through permanent SOPs to guarantee program sustainability.
Socialization on Building Professionalism through Service Excellence: A Provision for Success in the World of Work
Devi Marlita;
Sri Handayani;
Indriyati;
Lis Lesmini;
Erny Sulistyaningsih
Siber Nusantara of Community Service Review Vol. 2 No. 1 (2025): Siber Nusantara of Community Service Review (October 2025 - March 2026)
Publisher : Siber Nusantara Research
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DOI: 10.38035/sncsr.v2i1.653
This Community Service Activity (PKM) was conducted offline on March 5, 2026, at SMKN 8 Jakarta to enhance students’ understanding of the importance of competency development and readiness to enter the workforce. The activity was attended by 37 students who actively participated throughout the session. The implementation methods included material presentation, interactive discussions, and a question-and-answer session between the speakers and participants. The materials covered an introduction to the world of work, the development of soft skills and hard skills, and strategies for early career preparation. During the activity, participants demonstrated high enthusiasm, as reflected in their active involvement in discussions and the questions raised regarding workplace challenges and self-development. The results of the activity indicate an improvement in students’ understanding of the importance of career planning, increased self-confidence, and stronger motivation to continuously develop competencies in line with industry demands. In addition, the activity provided a platform for students to express the challenges they face and obtain direct solutions from the speakers. Therefore, this PKM activity is expected to contribute positively to preparing a competent, adaptive, and competitive young generation in the workforce.
Education on Successful Strategies for Preparing Human Resources in 2026 Towards Career Success and Business Sustainability
Primadi Candra Susanto;
Yuliantini;
Olfebri;
Prasadja Ricardianto;
Esti Liana;
Irwan Chairuddin
Siber Nusantara of Community Service Review Vol. 2 No. 1 (2025): Siber Nusantara of Community Service Review (October 2025 - March 2026)
Publisher : Siber Nusantara Research
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DOI: 10.38035/sncsr.v2i1.654
This community service activity aims to improve public understanding of strategies for preparing high-quality human resources to face the challenges of the workforce and business development in 2026. The increasingly rapid changes in the business environment, influenced by technological advancement, digitalization, and growing global competition, require individuals to possess adequate competencies, adaptability, and innovative skills. This community service program was implemented through socialization activities, training sessions, and interactive discussions involving students, job seekers, and small and medium-sized business actors. The materials delivered included professional competency development, improvement of interpersonal skills, utilization of digital technology, as well as career planning and sustainable business development strategies. The results of the activity indicate an increase in participants’ understanding of the importance of continuous self-development and the ability to adapt to technological changes and the dynamics of the labor market. In addition, participants were able to identify various career opportunities and potential business development aligned with the growth of the digital economy. Through this activity, it is expected that the community will be better prepared to face future challenges, improve the quality of human resources, and support the achievement of career success and sustainable business development.
Community Empowerment Through Biopore Creation as an Effort to Mitigate Flood and Organic Waste Management
Raka Singgih;
Rafi Refliansyah Indra;
Abdul Majid;
Sidki Alihsan;
Rafi Refliansyah;
Ana Jainab;
Reysa Adelia Sapitra;
Arwa Suminta;
Firman Firman;
Asep Suryana;
Dadang Wiranta
Siber Nusantara of Community Service Review Vol. 2 No. 2 (2026): Siber Nusantara of Community Service Review (April - September 2026)
Publisher : Siber Nusantara Research
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The problem of flooding and organic waste management is still a major issue in residential areas with high levels of density and suboptimal drainage systems. Low soil permeability and lack of public awareness in managing waste worsen environmental conditions. This activity aims to increase community capacity in flood mitigation and organic waste management through the creation of empowerment-based biopore infiltration holes. The method used is Participatory Action Research (PAR) which actively involves the community in the planning, implementation, observation, and reflection stages. Data collection techniques are carried out through observation, interviews, documentation, and focus group discussions. The results of the activity show that this program is able to increase community understanding, skills, and participation in environmental management. The application of biopores has been proven to increase water infiltration, reduce inundation, and encourage the use of organic waste as compost. In addition, there has been a change in community behavior in sorting and managing waste independently. Although there are still obstacles in consistency and equal participation, in general this program is effective as a simple, economical, and sustainable solution. Thus, the biopore-based empowerment model has the potential to be replicated in community-based environmental management efforts.
Innovation in Sustainable Plastic Waste Management through Ecobrick Technology as an Effort to Realize an Environmentally Friendly Village
Devy Siti Khofifah;
Rosanna Wulandari;
Eris Juliansyah
Siber Nusantara of Community Service Review Vol. 2 No. 2 (2026): Siber Nusantara of Community Service Review (April - September 2026)
Publisher : Siber Nusantara Research
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DOI: 10.38035/sncsr.v2i2.700
The problem of plastic waste is still a serious challenge in environmental management, especially at the village level which has limitations in an integrated waste management system. The accumulation of plastic waste that is not managed properly can have a negative impact on the environment and public health. This Community Service Activity (PKM) aims to implement innovations in sustainable plastic waste management through ecobrick technology by involving the community and students as agents of change in realizing environmentally friendly villages. The method of implementing activities uses a participatory-educational approach which includes the preparation stage, socialization, ecobrick making training, collaborative implementation between the community and schools, and monitoring and evaluation. The results of the activity show that there is an increase in public and student knowledge about plastic waste management, an increase in skills in making ecobricks, and the beginning of behavioral changes in reducing and sorting plastic waste at the source. The involvement of students has proven to be effective in expanding the impact of environmental education to families and the surrounding community. However, the sustainability of the program still requires institutional strengthening and sustainable mentoring. In conclusion, ecobrick technology based on community and student participation is an effective strategy in supporting sustainable plastic waste management and realizing environmentally friendly villages.
Community Capacity Building in Organic Waste Management through The Takakura Method
Muhamad Kaka Milano;
Alda Febriyanti;
Muhammad Gelar Gumelar;
Chika Amaria;
Hazmi Hazmi;
Adisty Maharani;
Arya Ahmudika;
Muhamad Vito Nur Zaki;
Fatra Syahlan;
Rema Mulyani
Siber Nusantara of Community Service Review Vol. 2 No. 2 (2026): Siber Nusantara of Community Service Review (April - September 2026)
Publisher : Siber Nusantara Research
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The problem of household organic waste is still a major challenge in environmental management in urban areas, including in Jayaraksa Village, Sukabumi City. The low level of knowledge and skills of the community in managing waste has led to an increase in the volume of waste disposed of in temporary shelters. This Community Service Activity (PKM) aims to increase community capacity in organic waste management through the application of the Takakura method. The method used is Participatory Action Research (PAR) with the stages of problem identification, planning, implementation, and monitoring and evaluation involving active community participation. The results of the activity show an increase in community knowledge and skills in managing organic waste, as well as changes in behavior in sorting and processing waste at the household level. The implementation of the Takakura method has proven to be effective in reducing the volume of organic waste and producing compost that can be used as organic fertilizer. In addition to having a positive impact on the environment, this program also has the potential to support a community-based circular economy.