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Journal of Public Policy and Management Review

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Published by Universitas Diponegoro

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Core Subject : Humanities, Art,

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Jurnal Ilmu Administrasi Publik diterbitkan oleh Jurusan Ilmu Administrasi Publik Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

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Articles 1,722 Documents

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ANALYSIS DEVELOPMENT OF E-GOVERNMENT ON PROVISION OF INFORMATION ACCESS IN CENTRAL JAVAâ€™S PROVINCE LIBRARY Alif, Muhammad; Warsono, Hardi
Journal of Public Policy and Management Review Volume 8 Nomer 4 Tahun 2019
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Globalization is a phenomenon where people expect a much more effective and efficient interaction than before, both directly and indirectly. The Provincial Government of Central Java utilizes technological advances in the current era of globalization to fulfill the needs of citizens. Central Java Province Library under the Departement of Archives and Central Java Library innovates by implementing the concept of e-government. Central Java Provincial Library oriented to public services. Where they provide an easy access for people who want to do library activities through e-government. The e-government programs owned by the Central Java Provincial Library include websites, iJateng, RFID, InlisLite, RBM, and other electronic facilities. The research method used is descriptive qualitative. Primary data is collected through interviews with government officials who are authorized and directly involved in e-government activities and field observations. Meanwhile, secondary data is collected through information available on the Central Java Province Library website and data obtained from the site. The results showed that the implementation of e-government was good, but in the development of e-government there were still some problems in Human Resources and existing facilities. It is recommended that the results of this study can be a boost in the development of e-government in the Central Java Provincial Library which is better than before, so that it can provide more optimal public services to the visitors.

Analisis Kinerja Pegawai Dinas Kependudukan dan Pencatatan Sipil Kabupaten Lampung Barat Ahmad Putra Utama; Ida Hayu Dwimawanti; Hesti Lestari
Journal of Public Policy and Management Review Volume 4, Nomor 3, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

In the measurement against the performance is an important factor to improve the employee performance. The parts which show the ability of employees less maximum can be identified so that can be determined strategy to improve its performance. This research will analyze the performance of which was carried out by employees of Dinas Kependudukan dan Pencatatan Sipil Lampung Barat and the factors that supports and hinder performance of Dinas Kependudukan dan Pencatatan Sipil Lampung Barat. This study using the theory of performance by five dimensions the performance of the results of which is the quantity, the quality of the outcome , punctuality , the presence of, and the ability of work together.The theory of a barrier and supporter of the performance seen from work discipline and motivation work. Data collection techniques used through observation, interview, and documentation with informants employees of Dinas Kependudukan dan Pencatatan Sipil Lampung Barat The result showed the performance of employees conducted by Dinas Kependudukan dan Pencatatan Sipil Lampung Barat still not good because it is still found an obstacle such as the presence of which not enough coming late to the office to quality of work are deficient.While the support the employee performance of Dinas Kependudukan dan Pencatatan Sipil Lampung Barat were the relationship between friends and a superior have been running well and status employees do not things go wrong. In overcoming obstacles there are some suggestions that can be done as improve the quality of human resources, procurement of the finger print of, give strict punishment, proposed the additional budget in accordance with needs that is required in the district budget lampung west.

ANALISIS STAKEHOLDERS (AKTOR KEBIJAKAN) DALAM PENGEMBANGAN OBYEK WISATA CANDI GEDONGSONGO DI KABUPATEN SEMARANG Tsuraya Annisa Salsabila; R. Slamet Santoso
Journal of Public Policy and Management Review Volume 7, Nomer 2, Tahun 2018
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Tourism development is an effort to create the synergy in the use of tourism resources as well as to increase the role of government and local people in Semarang Regency that has a lot of tourist attractions, one of the priorities is Gedongsongo Temple. The development of Gedongsongo Temple is done by several related stakeholders. Every stakeholder has different roles and tasks. The roles must correspond to every stakeholder’s scope so that the stakeholders analysis is being done in the process of the development; it is needed to prevent the overlapping and and to see the effectiveness of the stakeholders’ roles. By all means, the analysis connects each of the stakeholders who are involved on the development of Gedongsongo Temple. The connection produces a policy network. The result of the policy network helps every stakeholder to coordinate and to support one and another so that there will be no misconcepting and overlapping.

THE IMPLEMENTATION OF THE POLICY OF EARLY CHILDHOOD EDUCATION NONFORMAL IN SUB-DISTRICT BANYUMANIK THE CITY OF SEMARANG Pradipta, Pandu; Dwimawanti, Ida Hayu; Rengga, Aloysius
Journal of Public Policy and Management Review Volume 2, Nomor 4, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Early childhood education is a series of effort systematically and programmed to doing coaching for birth year until six years old. through the provision of educational stimuli to help physical as well as spiritual growth in order for the child to have the readiness to enter further education. Early childhood education lane nonformal education : Play group, Children's Daycare, Similar Play Group, or any other form of equal. Play Group (KB) is one form of early childhood education in non-formal education channels at the same time conducting a welfare educational program for children aged 2 to 4 years. The target of Play Group is age of 2-4 years and children aged 4-6 years who can not be served TK (after a recommendation from the authorities). The period of early childhood is a golden age that will not be repeated, as it is the most important period in the formation of the basics of personality, thinking, intelligence, skills, and social skills. So that basic education for children should be as early as possible, not only at the age of 9 years of education, after most of the possible development of children's potential began to decrease. The study was designed and analyzed qualitatively dekscriptif. The data was collected by way of literature study, observation and in-depth interviews with a number of informants.This study describes and analyzes the implementation of the Non-formal Early Childhood Education in Banyumanik, Semarang. Learners, teachers, teacher competence, aspects of child development, and the infrastructure is in issue in the implementation of the Non-formal early childhood policies.It can be concluded implementation of Early Childhood Education Policy in Banyumanik, Semarang still find problems. This can be seen from the discovery of some problems in qualifying teachers.there is still the persistence of the teachers do not have the competence to give guidance to children. still found that early childhood education has not met the standards of facilities and infrastructure in organizing early childhood education. Discovery of factors inhibiting such a limited number of officers to serve the early childhood units and less effective communication between the Department of Education with Early Childhood Unit. So it needs to be fixed.

IMPLEMENTASI PERATURAN DAERAH KOTA SEMARANG NOMOR 7 TAHUN 2010 TENTANG PENATAAN RUANG TERBUKA HIJAU AREA TAMAN DI KECAMATAN TEMBALANG Ninik Setiyaningrum; Aloysius Rengga
Journal of Public Policy and Management Review Volume 5, Nomor 2, Tahun 2016
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Tembalang region is one of expansion are in Semarang City that used for regional center of educationl development and housing and settlements. Tembalang as education center have an impact on the increasing number of settlement. Along with the development of the region Tembalang existence og green space park increasing pressured by growing over the land that ist not awakened into smaller plots. Therefore, the government of Semarang creat a Regional Regulation of Semarang City Number 7 years 2010 on spactial planning open green space. The method used in this research is the metod deskriptif kualitatif with document collection surveys, interviews and documentation. Reasearch results show that implementation of policy arrangement of green open space parkland yet walking in accordance with regional regulatioan of semarang city number 7 years 2010. The factor that encourage and impede the implementation of policies is the spatial redources, communications, disposition and bureaucratic structure. The main factor that impedes is a resource in the form of resource and budget financial. There are some suggestions that can be done to overcome barriers such as adding the amoint of budget in accprdance with needs required in Semarang City budget. An increase in the quantity and quality of human resources. Improved the quality of human resources with education and training and to improve coordination with the public to support the policy about green pen space.

AKUNTABILITAS PENGELOLAAN DANA DESA DI DESA TUMAPEL KECAMATAN DUDUKSAMPEYAN KABUPATEN GRESIK Nur Aqidah; Dyah Hariani
Journal of Public Policy and Management Review Volume 8, Nomer 2, Tahun 2019
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Accountability for village fund management is a form of accountability for the entire set of village fund management activities and policies from the planning stage to the accountability of village fund managers to those who have authority in managing village funds to measure whether the management of village funds is in accordance with applicable regulations. The purpose of village funds is to improve welfare and equitable distribution of rural development through improving public services, advancing the economy, overcoming development gaps between villages and strengthening rural communities as subjects of development. This study uses a descriptive qualitative research method by using the validity of the source triangulation technique. This study aims to analyze the accountability of village fund management in Tumapel Village and identify the factors that influence the accountability of village fund management. The results of this study indicate that the accountability of village fund management in Tumapel Village can be seen from the five dimensions of village fund management accountability, namely accountability for honesty and legal accountability, process accountability, program accountability, policy accountability, and financial accountability. Accountability for managing village funds is appropriate from four dimensions, but program accountability is still not in accordance with applicable regulations and must refer to the village medium term development plan. The realization of village fund management accountability is driven by success factors, namely leader leadership, coordination, openness and clarity, legitimacy and understanding, as well as feedback and evaluation, but there are still obstacles in the accountability of village management, namely lack of wisdom in giving assignments to staff, the unavailability of electronic information media in the form of official websites and social media belonging to the village government in managing village funds.

IMPLEMENTASI PROGRAM KELOMPOK SADAR WISATA (POKDARWIS) DI KELURAHAN KANDRI, KECAMATAN GUNUNGPATI, KOTA SEMARANG Tiara Nur Tsofyani Putri; Hartuti Purnaweni; Margaretha Suryaningsih
Journal of Public Policy and Management Review Volume 4, Nomor 1, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Tourism is one of the national industry which have not thoroughly developed in Indonesia yet. In the efforts to developing Indonesia’s tourism which also related with increasing nation foreign exchange, the government establishing a tourism developing programme based on community empowerment called Kelompok Sadar Wisata (Pokdarwis). One of the oldest Pokdarwis in Semarang is Pokdarwis Pandanaran located in Kelurahan Kandri, Kecamatan Gunungpati, Kota Semarang which also the only Pokdarwis that can survive since established in 1993, so it’s interesting to see about how is the development process of the programme implementation and what is the not only motivating but also limiting factors in this implementation process. The purpose of this study is to learn about the programme implementation especially in Kelurahan Kandri including the motivating and limiting factors so the result can help to improve not only Pokdarwis Pandanaran but also other Pokdarwis. This study used a qualitative descriptive research method by using observation and interview to get the data. The result of the study itself is there are a linkage between the position, role and potency of the Kelurahan Kandri community with the improved quality of the programme implementation. The community are not an object of the implementation, but a subject, in that way, the community will feel the urge to participate to the programme because its correspond with their life, their consideration. Furthermore, the phenomenon of implementation from Van Meter and Van Horn theory, which is statutory goals and objective, programme’s environment and programme’s resources is included in the motivating and limiting factors to the implementation of Pokdarwis.

EFEKTIVITAS PROGRAM PENATAAN PARKIR DI KAWASAN PUSAT OLEH-OLEH PANDANARAN KOTA SEMARANG Rahma, Arini Alfia; Warsono, Hardi
Journal of Public Policy and Management Review Volume 7, Nomer 2, Tahun 2018
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Semarang Government has set regulations prohibition of parking in the central of souvenirs store Pandanaran Semarang based on Undang-undang Lalu Lintas Aturan Jalan number 22 year 2009 and regional regulation of Semarang City number 1 year 2004 about Penyelenggaraan dan Retribusi Parkir di Tepi Jalan Umum. This regulation start from 2014 to reduce the problems of congestion and undisciplined traffic in the central of souvenirs store Pandanaran Semarang. However now, transgressor still found frequently, and author wants to do related research about the effectiveness of parking arrangement program also factors which give influence to effectiveness of the program. Method of this research is descriptive, with qualitative approach. The result of this study show that the parking arrangement program is effective enough to reduce congestion although was not maximal, because congestion is also caused by high-volume vehicles that pass. Furthermore, the factors that influence can be seen from two factors, infrastructure and society behavior. In terms of infrastructure, Semarang Government has provided infrastructure that support the parking arrangement program specifically parking lot and free shuttle bus, while in terms of society behavior shall have high awareness to not parked their vehicles into the side of road. Recommendation for Semarang Government shall improve socialization about parking arrangement program and infrastructure which provided and shall give firm punishment to deterrent violators.

ANALISIS PELAYANAN LISTRIK PRABAYAR DI PT PLN (PERSERO) RAYON SEMARANG TENGAH (STUDI KASUS TENTANG PENANGANAN KELUHAN PELANGGAN LISTRIK PRABAYAR PT PLN (PERSERO) RAYON SEMARANG TENGAH Yusi Ika Merlin; Nina Widowati; Aloysius Rengga
Journal of Public Policy and Management Review Volume 3, Nomor 1, Tahun 2014
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

The level of welfare and public services is directly proportional relationship. In connection with the assignment of PT PLN to serve and provide public service,so PT PLN has the creation of a quality service. The focus of research is the Prepaid Electricity program, especially customer service complaint handling prepaid electricity. The purpose of the study was to describe services handling customer complaints "Prepaid Electricity" and knowing the dimensions of what is preventing customer complaints handling service "Prepaid Electricity" in PT PLN (Persero) Semarang Central Rayon. Good size bad service at PT PLN (Persero) Semarang Central Rayon uses four (4) dimensions of service delivery (service customer complaints). Four dimensions are empathy to angry customers, speed in handling complaints, liabilities or equity in solving a problem or complaint, it easy for customers to contact the company. This study used a descriptive qualitative type of customer respondents "Prepaid Electricity" PT PLN (Persero) Semarang Central Rayon encountered at the customer service counter or in the residence of the customer, the customer is doing an interactive telephone contact center with 123 PLN, Officer / Employee of PT PLN (Persero ) Semarang Central Rayon related to Customer Service and Technical Services directly as a crosscheck to the information obtained. The results of this study as a whole, the service customer complaints PT PLN (Persero) SemarangCentral Rayon can be quite good, if identified from four (4) dimensions of customer service complaints are used. Only on the dimension of empathy to angry customers, the speed in the face of the complaint, and easy for customers to contact the company who felt still need attention.

INOVASI PELAYANAN PUBLIK PADA KANTOR SAMSAT KOTA TEGAL (STUDI KASUS PADA PAJAK KENDARAAN BERMOTOR) Gayuh Sih Suwastiti; Endang Larasati; Sundarso Sundarso; Titik Djumiarti
Journal of Public Policy and Management Review Volume 5, Nomor 3, Tahun 2016
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

In order to reach good governance, a government must constantly initiate an innovation. Tegal One Roof System, in regards to achieving good governance, innovates on motor vehicle tax by applying technology-based assessment through online system. However, there are still a number of people who are lack of information about this facility. Furthermore, there is still network/data center problems, middleman/broker, and unmet qualification of the workers. The aim of this research was to analyze innovation of public service in One Roof System of Tegal. Qualitative-descriptive method is employed to depict actual conditions. Data was collected through observation, interview, and photo-taking. Componential Analysis was comprised of relative advantage, compatibility, complexity, trialability, and observability. The result showed that there are still uninformed civilians regarding this online One Roof System Public Service, network/data center problems, middleman/broker, and unmet qualification and shortage of number of the workers, and data input problem. It is suggested that Tegal One Roof System publish its existence of, do repairment on the network system, hire extra workers, upgrade current workers’ qualification, and hold information technology training to its operator. Government is suggested to adopt Tegal online One Roof System in order to enhance its public service.

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