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Journal of Public Policy and Management Review

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Published by Universitas Diponegoro

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Core Subject : Humanities, Art,

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Jurnal Ilmu Administrasi Publik diterbitkan oleh Jurusan Ilmu Administrasi Publik Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

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Articles 1,729 Documents

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Implementasi Perda No 2 Tahun 2012 Tentang Retribusi Pelayanan Pasar Di Kota Semarang (Studi Kasus Pasar Johar) Sundari Yuwan Angelia; Aloysius Rengga; Slamet Santoso
Journal of Public Policy and Management Review Volume 4, Nomor 3, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

The Government of Semarang city through Perda No. 2 / 2012 about Retribution Market service in Semarang City which is a case study in order to maximize the service of the Johar market. There are many problems in Johar market as the facility is the merchants and residents that is not good they paid retribution, not just in time it found the situation worse in the program, public order and security. Interestingly the fare in pay is not in accordance with Perda No. 2 / 2012 already set in . Based on, the writers interested researched about Retribution Market service in Semarang City which is a case study Johar market. This research is guided by theory belongs Riant Nugroho with 5 precision this is appropriatness of the policy, implementation, enviroment, targets and process to know Perda No. 2 / 2012 about Retribution Market service in Semarang City which is a case study Johar market. To find out by factors in support and inhibitors of the implementation of market levies for the writer holding on to the theory of edward III who consists of resources factor, communication factors, disposition factors, and the bureaucratic structure factors. Researchers used a qualitative approach. The result of suggests that there are still some things should be improved in the process of policy that the awareness of traders in order to carry out retribution, there are many officers not firmly, levy charges must be consistent with the policy set, officers are still the slow and agencies involved to finish problems. While a factor that impeding policy this is not consistent in the implementation of the job, who had not realized that other agencies are reponsible for this policy together, the officers misscommunication between traders and lack of awareness of traders. Giving advice to the writer is the levy to be adjusted, the provision of the facilities must be optimized, officers must firmly, additional security personnel, employeess enhanced quality and quantity, and coordination with related agencies must be done in optimally.

ANALISIS KUALITAS PELAYANAN KARTU TANDA PENDUDUK ELEKTRONIK DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA SALATIGA Ja'far, M. Hammam; Sulandari, Susi
Journal of Public Policy and Management Review Volume 7, Nomer 1, Tahun 2018
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

The Department of Population and Civil Registration of Salatiga City is a government institution that carries out population administration services for the people of Salatiga City. One of its service products is electronic identity card. The electronic identity card service consists of data recording to the printing stages of electronic identity card. The measure used in measuring the quality of service according to Zeithaml (Hardiyansyah, 2011: 42) Quality of service can be measured from 5 dimensions, namely: Tangible, Reliability, Responsivinces, Assurance and Empathy. Factors that affect the quality of service authors use the behavior of officials and communications. There is correlation between apparatus behavior with service quality and communication with service quality. For data analysis use frequency distribution with mean and also included graph. Calculate the correlation of kendall tau using SPSS 17.0 application for apparatus behavior with service quality and communication with service quality. Describe the obstacles experienced during the electronic identity card service process. The conclusion of this study, the quality of electronic identity card service in the Department of Population and Civil Registration of the City of Salatiga as a whole based on the analysis and data processing is good. The correlation of 0,553 means the relationship between apparatus behavior and service quality. The correlation of 0.477 means the relationship between communication and service quality. There are some obstacles in the ministry that is the exhaustion of the blank form of ktp-el. Causing the electronic identity card service is considered low by the community and needs improvement in the level of timeliness of electronic identity card service. The need for information and certainty regarding the electronic identity card service.

IMPLEMENTASI KEBIJAKAN BUS RAPID TRANSIT (BRT) TRANS SEMARANG DI KOTA SEMARANG Daniel Adam’s Siahaan; Ari Subowo; Aufarul Marom
Journal of Public Policy and Management Review Volume 2, Nomor 4, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Semarang city including the city experienced a fairly complicated transport problems, particularly road transport. Congestion in major cities, roads damaged, the terminal does not support, a growing number of vehicles, is not in line with the increase in capacity and access opening. As part of the effort to solve the congestion problem, the central government through the Ministry of Transportation propose the implementation of Bus Rapid Transit (BRT). The purpose of this study is to describe how the implementation of the BRT program in the city of Semarang and if it is in accordance with the applicable rules and to find out what are the constraints related to or are being faced in the implementation of BRT in the city of Semarang. This study used a qualitative approach with managers and HR Public Service Agency (BLU) Trans Semarang as the interviewer.The results in the development of BRT Trans Semarang constraints experienced by other anatar limited land BRT shelter placement on the right of way, the understanding of the shelter as utulitas by Highways that shelter placement should require permits, can not fulfill the contract mechanism plural, then the auction / tender providers services each year so that continuity of care is constrained at the beginning of the year, the limited ability of local budgets for fleet investment, travel speed bus yet eligible (still too soon exceed 8 km / h because of the standards set for congested areas or standard traffic mix is 10-12 km / h, the number of passengers has not been eligible for the hall I the average number of passengers per day by 5419 as much as standard from 1000 to 1200 and for corridor II of 2930 passengers per day with a standard 500-600 passengers per day.Suggestions presented in this study is the need for fleet expansion given the large number of passengers per day to meet the standards set by the Director General of Communication and Information, need to be reviewed on the performance of the crew bus driver, especially considering the speed of the vehicle exceeds the Directorate General of Land Transportation Standards. This is certainly endanger passengers and crew of the bus itself, need to increase coordination with relevant parties about the existence of shelters that shelter is expected to be in a strategic location, if necessary, plus amusing shleter to increase the capacity of passengers waiting for Bus Trans Semarang, facilities note the presence in the shelter as a place to sit or read media so that passengers feel comfortable.

PERAN BADAN LAYANAN UMUM UNIT PELAKSANA TEKNIS DINAS (BLU UPTD) TERMINAL MANGKANG DALAM PENYELENGGARAAN TRANSPORTASI PUBLIK KHUSUSNYA BUS RAPID TRANSIT (BRT) TRANS SEMARANG DI KOTA SEMARANG Ardhianto Fajar Rizky; Ari Subowo
Journal of Public Policy and Management Review Volume 5, Nomor 2, Tahun 2016
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

In accordance with Law No. 22 Year 2009 regarding Traffic and Road Transportation Article 158 Paragraph (1) "The government guarantees the availability of Transport Bulk-based way to meet the needs of the transport of public transport in urban areas." So rather than the intent and purpose of the Act, the Government Semarang City develop BRT (Bus Rapid Transit) Trans Semarang as a mass-based public transport modes. BLU UPTD Terminal Mangkang a manager of BRT Trans Semarang, based on the Decree of the Mayor of Semarang Number: 551.2 / 147 Year 2010 regarding Stipulation UPTD Terminal Mangkang Semarang as business BRT Trans Semarang and the Decree of the Mayor of Semarang Number: 551.2 / 238 of 2010 on the establishment of UPTD Terminal Mangkang Semarang as the Public Service Board. The purpose of this study is to describe and analyze the role of and to describe the barriers related to the role that occur in the administration of the Public Transport especially BRT Trans Semarang in Semarang conducted by BLU UPTD Mangkang Terminal. This study uses a descriptive qualitative research design with an informant of the Head of BLU UPTD Terminal Mangkang, Head of subsection Planning and Evaluation Dishubkominfo Semarang, Divison Head of Infrastructure Planning Bappeda Semarang, PT. Trans Semarang and informant BRT Trans Semarang service users. The analysis process is done by identifying the related role of constraints and discussed through theoretical study and the sources of the data found. Based on the research results obtained BLU UPTD Terminal Mangkang has been cartying out a role in accordance with the duties and functions as the manager of BRT Trans Semarang, and can be explored on barriers roles occurs. Advice given over to repair shortcomings related to the role and improving the quality and quantity of services BRT Trans Semarang.

â€œImplementasi Peraturan Daerah Kabupaten Banjarnegara Nomor 7 Tahun 2013 tentang Peran Masyarakat dalam Bidang Pendidikanâ€ Sefrina, Giandika Estri; Suwitri, Sri
Journal of Public Policy and Management Review Volume 8, Nomer 2, Tahun 2019
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

The implementation of Local Regulation Banjarnegara District Number 7 Year 2013 about Role of Society in Education Sector aims to improve the quality of education in Banjarnegara district. There are still problems that occur in education in Banjarnegara district which cannot be separated from the role of the community as the provision of educational resources, the implementation of educational units, and the use of educational outcomes. The purpose of this study is to describe and analyze the implementation of Local Regulation Banjarnegara District Number 7 Year 2013 about Role of Society in Education Sector, and to identify the supporting and inhibiting factors for the implementation of Local Regulation Banjarnegara District Number 7 Year 2013 about Role of Society in Education Sector. The researcher used an implementation model that researcher compiled with a Top-Down approach based on the Van Meter Van Horn theory, Merile S. Grindle, and Daniel Mazmanian and Paul A. Sabatier. The factors that researcher use in discussing the implementation of the regional regulations studied are standards and policy targets, resources, communication between organizations, as well as social, economic, political conditions. The results showed that the implementation of Local Regulation Banjarnegara District Number 7 Year 2013 was not optimal due to the influence of the factors of lack of clarity on standards and targets for regional regulations, lack of human resources, and facilities and economic, social, and political factors of Banjarnegara society.Suggestions that researchers provide are by increasing teacher competence, fulfilling educational facilities and infrastructure, conducting socialization in schools to increase awareness of education, and optimizing Operational Assistance School.

ANALISIS KUALITAS PELAYANAN BRT TRANS SEMARANG KORIDOR II RUTE TERBOYO – SISEMUT Fika Rachmawati; Ida Hayu Dwimawanti; Rihandoyo Rihandoyo
Journal of Public Policy and Management Review Volume 4, Nomor 1, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

The quality of services is one of a measure to judge public services. Bus Rapid transit (BRT) is one basic needs of the community of semarang in the field of public transportation. However, service BRT Trans Semarang Corridor II is not in accordance with the desire of the community. Now many damaged bus shelter and some shelters are not strategic. The purpose ofthis research is to analyze and describe service BRT Trans Semarang Corridor II by using ten indicators the quality of services is city transportation security, the accuracy of, regularity, comfort, the speed, pleasure, satisfaction, affordability, transparency, and the strategy and service system.Researchers used statistical data analysis techniques to analyze data with an average descriptive mean that the results are classified into four that is very good, good, bad, and very bad. There are six sub indicators are classified as bad among others is cleanliness in shelters , the bus stops, facilities in shelters, lighting in shelters, ease reporting missing goods, affordability of the shelters, discriminatory and services. To the highest average price affordability is on the sub indicators 3,19 worth.While for the lowest average that is lighting in shelters with value is 2,09.The results of this research as a whole that is the quality of transportation services BRT Trans Semarang Corridor II had been good but not optimal because there are several sub indicators bad. Need of an improvement on the shelters and affordability of the shelter .

ANALISIS IMPLEMENTASI PROGRAM TERPADU PEMBERDAYAAN MASYARAKAT BERSPEKTIF GENDER DI KOTA SEMARANG Saleh, Teguh Rahmat; Subowo, Ari; Rostyaningsih, Dewi
Journal of Public Policy and Management Review Volume 4, Nomor 4, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Implementation of Empowerment programs implemented by the Government of Semarang through the Integrated Program for Community Empowerment Gender-Based (P2MBG) encountered some resistance among communication factors, resources, characteristics of the implementing agency and culture so that the inhibiting factors must be addressed.

PEMENUHAN HAK PENYANDANG DISABILITAS BIDANG KETENAGAKERJAAN DI KOTA SEMARANG (IMPLEMENTASI PERDA JAWA TENGAH NO. 11 TAHUN 2014 TENTANG PEMENUHAN HAK PENYANDANG DISABILITAS) Dessy Grestika Ratna; Kismartini Kismartini
Journal of Public Policy and Management Review Volume 7, Nomer 2, Tahun 2018
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

The purpose of this research is to analyze the implementation of the Policy on the Fulfillment of the Rights of Persons with Disabilities in the field of employment in Semarang City, as well as the supporting and inhibiting factors of implementing the Policy on the Fulfillment of the Rights of Persons with Disabilities. The method used in this research is descriptive qualitative method, data source used is primary data source and secondary data. The results showed that the fulfillment of Disability Rights in the field of employment in the city of Semarang has not been optimally viewed from 3 aspects of implementation, what happen, and implementation achievement. Viewed from the aspect of the implementation is good because the implementation is done by all agencies with their respective jobs aspects of what happen is not good because the law is still referring to the old law and the city of Semarang still do not have a local law. The aspect of achievement of the implementation has not been achieved as stated in the Regional Regulation of Central Java no. 11 Year 2014 on the Fulfillment of the Rights of Persons with Disabilities. Causes of not yet optimal implementation of this policy is the absence of funds from the APBD, there is no special staff in Dinasker for people with disability and social environment factors -culture and technology in the city of Semarang. The author’s suggestion is allocating funds from APBD, establishing special staff for the implementation of the fulfillment of the rights of people with disability, making SOP for the policy of the fulfillment of the rights of people with disability and make sosialization to change the mindset of the community should not be ashamed of the existence of PwDs and also the mindset of PwDs in order not to always feel pity.

ANALISIS KUALITAS PELAYANAN PEMBAYARAN REKENING PDAM TIRTA BENING CABANG JUWANA KOTA KABUPATEN PATI Orin Riana; Nina Widowati; Aloysius Rengga
Journal of Public Policy and Management Review Volume 3, Nomor 1, Tahun 2014
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

PDAM is one company has duties and functions in organizing drinking water supply to all the society. Thus people use services PDAM, so the public has a duty routine a month in payment account. Service quality payment account PDAM Tirta Bening Juwana Pati district virtually less properly, resulting in a insatiability society to a performance given by the contamination. In this research was compiled to analyze a given quality of service offices in Juwana including dimensions that lead to less than optimal service. This research is descriptive research using this type of qualitative data collection techniques through observation, interviews, and in-depth study of the document. the informant was taken public as users of services and some of the officers PDAM. In the research, the use writers five dimensions service quality namely dimensions tangible still signifying quality of being less well especially on providing facilities in support of service performance, dimensions reliability still signifying quality of being less well because human resource has not been done optimum dimensions responsiveness not signify good qualities because the officers in responding to customer problems still has sluggish yet responsive, dimensions assurance already signifying good qualities because pdam already guarantee cost according to the degree skill and the division of a group of customers. While dimensions empathy already signifying good qualities for concern officers on the good. Based on the research can be concluded that service quality payment account PDAM district starch virtually service quality less well or optimal for there is a mismatch between what people want with the quality imparted pdam in payment account so customer satisfaction has not come true. Therefore expected to done an improvement in some aspect dimensions not optimal especially in payment account with the online system the counter, the addition resources development of and availability of facilities sufficient; and others.

STRATEGI PENGELOLAAN PERTANIAN SALAK DI KECAMATAN BANJARNEGARA KABUPATEN BANJARNEGARA Setyaningsih, Meitasari; Larasati, Endang; Rengga, Aloysius; Suryaningsih, Margareta
Journal of Public Policy and Management Review Volume 5, Nomor 3, Tahun 2016
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Salah satu fungsi pengelolaan adalah fungsi actuating (penggerakan). Fungsi ini melibatkan kualitas, gaya, dan kekuasaan pemimpin serta kegiatan-kegiatan kepemimpinan seperti komunikasi, motivasi, dan disiplin. Fungsi actuating sering disebut dengan bermacam-macam nama, antara lain leading, directing, motivating, atau lainnya. Pertanian salak merupakan sumber mata pencaharian utama di Banjarnegara, namun hal ini belum ada strategi pengelolaan pertanian salak yang maksimal untuk menambah pendapatan masyarakat. Kurangnya pegawai penyuluh pertanian menjadikan kurang efektif pemerintah dalam melaksanakan strategi pemberdayaan masyarakat dalam pengolahan hasil pertanian yang ada, karena setiap penyuluh dapat membawahi lebih dari lima kelompok pertanian yang ada di Kecamatan Banjarnegara. Selain itu, kurangnya antusias masyarakat menjadi penghambat dalam pengelolaan pertanian salak di Kecamatan Banjarnegara, Kabupaten Banjarnegara. Dengan adanya UU 23 Tahun 2014 yang mengharuskan bahwa setiap kelompok pertanian mempunyai badan hukum untuk mendapatkan bantuan dari pemerintah menjadikan suatu alasan bagi kelompok untuk tidak mau membuat badan hukum tersebut karena membutuhkan biaya yang cukup besar dan terkadang bantuan yang didapatkan tidak sebanding dengan apa yang ia keluarkan sehingga kelompok enggan untuk membuat badan hukum tersebut

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