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JAM : Jurnal Aplikasi Manajemen

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Published by Universitas Brawijaya

ISSN : 16935241 EISSN : 23026332 DOI : -

Core Subject : Science,

Decision Sciences, Operations Research & Management

Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and a wide range of applications.

Arjuna Subject : -

Articles 1,535 Documents

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ROLE AMBIGUITY AND PSYCHOLOGICAL EMPOWERMENT MEDIATE PERFORMANCE MEASUREMENT SYSTEMS TO MANAGERIAL PERFORMANCE Prastuti, Rosinta Ery; Yuswanto, Yuswanto
Jurnal Aplikasi Manajemen Vol. 16 No. 4 (2018)
Publisher : Universitas Brawijaya, Indonesia

The purpose of this study is to analyze the effect of Performance Measurement System to Managerial Performance with mediation variables Role Ambiguity and Psychological Empowerment. This type of research is causality. This research was conducted on non-profit organization that is 7 Private University in Malang. The sample in this study the educational staffequivalent to the manager, the number of samples in this study was 79. The data analysis method used in this study is SEM PLS using WarpPLS 5.0 software. The results of this study indicate that the Performance Measurement System has a positive effect on Managerial Performance through mediation variables Role Ambiguity and Psychological Empowerment. Performance Measurement System has a positive and significant effect on managerial performance. The Performance Measurement System has an indirect relationship with Managerial Performance through Psychological Empowerment. The conclusion is that this study supports the hypothesis developed by Marginson, et al. (2015), but there are some unsupported hypotheses because of the different research objects that each type of organization has different characteristics.

MANAGEMENT OF ANXIETY AND DEPRESSION TREATMENT OF PRE-SURGERY PATIENTS AT Dr. SOEBANDI REGIONAL PUBLIC HOSPITAL JEMBER Sudjiwanati, Sudjiwanati
Jurnal Aplikasi Manajemen Vol. 16 No. 4 (2018)
Publisher : Universitas Brawijaya, Indonesia

Management of anxiety and depression treatment that can help the process of a patient while undergoing surgery. This study aims to determine the management treatment of the pre-surgery patient that is through psycho-education to be psychologically prepared for surgery. The study was conducted in patients who will have surgery in Dr. Soebandi Hospital Jember. The sample in this study was 50 people with different levels of education and data analysis using SPSS 20. Based on the results of calculations of the Anova test, it was known that the F count 0.322 > than F table 0.318 with a significance value > 0.05. The result of that calculation showed that there is no significant effect between the management of pre-surgery patients'treatment with the level of depression and anxiety. The result of correlation test showed that depression had a positive relationship with the level of knowledge which means that patients with higher levels of education have depression when they have surgery, but anxiety has a negative correlation value which means that the higher the education level, the lower the anxiety level.

EFFECT OF WORK ENVIRONMENT ON LECTURER PERFORMANCE MEDIATED BY WORK MOTIVATION AND JOB SATISFACTION Narasuci, Win; Setiawan, Margono; Noermijati, Noermijati
Jurnal Aplikasi Manajemen Vol. 16 No. 4 (2018)
Publisher : Universitas Brawijaya, Indonesia

This research aims to examine and analyze the direct effect of the work environment on lecturer performance and indirect effect of work environment on lecturer performance through work motivation and job satisfaction in State Polytechnic of Malang. The population of this research is all lecturers State Polytechnic of Malang with civil servant status (PNS) amounted to 314 people with 256 respondents. Data were obtained by using questionnaire. Partial Least Square (PLS) is used to analyze and test the hypothesis that followed by online Sobel test to test the variables of work motivation and job satisfaction as mediation. This study shows that there is a positive and significant effect of the work environment on lecturer performance, work environment on work motivation, work motivation on lecturer performance, work environment on job satisfaction. However, job satisfaction has no significant effect on lecturer's performance. The result of mediation testing, work motivation mediate the effect of the work environment partially to lecturer performance, and job satisfaction hasn't a role as a mediation on the effect of the work environment to lecturer performance.

THE EFFECT OF SERVICE QUALITY AND BRAND IMAGE ON LOYALTY WITH PERCEPTION OF VALUE AS A MEDIATION VARIABLE Hasby, Rusdy; Irawanto, Dodi Wirawan; Hussein, Ananda Sabil
Jurnal Aplikasi Manajemen Vol. 16 No. 4 (2018)
Publisher : Universitas Brawijaya, Indonesia

This study examines the effect of service quality and brand image on customer loyalty mediated by perceived value. The research surveyed 120 Uber users in DKI Jakarta, through an online questionnaire. Research data were analyzed with Partial Least Square operated through SmartPLS program. The results of the analysis show that perceived value mediates the relationship between service quality and customer loyalty fully, and perceived value mediates the relationship between brand image and customer loyalty partially. Conclusions and implications for the academic and managerial interests of these findings are discussed in this paper.

EFFECT OF LEADER MEMBER EXCHANGE AND PERCEIVED ORGANIZATIONAL SUPPORT ON INNOVATIVE WORK BEHAVIOR OF STAR RATED HOTEL EMPLOYEES Wijaya, Oscarius Yudhi Ari
Jurnal Aplikasi Manajemen Vol. 16 No. 4 (2018)
Publisher : Universitas Brawijaya, Indonesia

This research aimed to determine the effect of Leader-Member Exchange (LMX) on Innovative Work Behavior (IWB) mediated by Perceived Organizational Support (POS) variable. This research used purposive sampling as a sampling technique. Samples of this study were 243 star rated hotel employees in Surabaya of the non-managerial level. Data collection was done by distributing a questionnaire. All returned questionnaires were analyzed using GCSA-based Structural Equation Modeling. The results revealed that LMX had a positive and significant effect on POS, POS had a positive and significant effect on IWB, and LMX had a positive and significant effect on IWB.

EXPERIMENTAL STUDY: THE INFLUENCE OF PAY SCHEME AND PERSONAL VALUE TO BUDGETARY SLACK sampouw, chrishella erlyn
Jurnal Aplikasi Manajemen Vol. 16 No. 4 (2018)
Publisher : Universitas Brawijaya, Indonesia

This study tested the hypothesis developed by Hobson, et al. (2011), and aims to examine the influence of pay scheme and personal value to budgetary slack. This study uses the experimental method. Participants in this study are accounting study program students who have completed three subject, management control system, budgeting, and management accounting. 35 people participated in the experiment and the data were analyzed using the Kruskal Wallis test. Results of this study indicate that the organization with a truth-inducing compensation scheme less tendency to commit budgetary slack, compared to organizations that implement slack inducing compensation schemes. While judged on the personal value of an employee, a person with high personal value tends not to commit budgetary slack, but the difference is insignificant when compared to a person with low personal value. The results of this study also show that if an organization implements a truth-inducing compensation to someone with high personal value, it will commit the least budgetary slack. Some of the results of this study support the hypothesis developed by Hobson, et al. (2011), but there is one hypothesis that is not supported because the compensation scheme applied in the firm is more dominant in influencing the implementation of budgetary slack.

MANAGEMENT CONTROL FOR CREATING INNOVATION IN TEACHING METHODS IN ENTREPRENEURSHIP-BASED UNIVERSITIES Bernardus, Denny
Jurnal Aplikasi Manajemen Vol. 16 No. 4 (2018)
Publisher : Universitas Brawijaya, Indonesia

Innovation is one of the most important strategies for gaining a competitive advantage, especially for a new organization entering the industry that has been around for quite a long time. To ensure the strategy can be executed, management control has an important role in the implementation of the strategy. This study aims to investigate the role of management control in creating innovative teaching methods in a study program at a Private University. To answer the research question, the researcher used a single case qualitative study method. The method of data collection has been done through interviews, documentation, and observation. The results of this study found that management control mechanisms play a major role in creating innovative teaching methods. Although some weaknesses and obstacles were found, the teaching methods created could inspire students to achieve the objectives of the study program.

THE ENVIRONMENTAL MANAGEMENT ACCOUNTING (EMA) PERSPECTIVE CALCULATION OF ENVIRONMENTAL MANAGEMENT ENVIRONMENT IN RIAU Huseno, Tun
Jurnal Aplikasi Manajemen Vol. 16 No. 4 (2018)
Publisher : Universitas Brawijaya, Indonesia

This study aimed to see the results of Environmental Management Accounting (EMA) analysis in application to the environmental costs of oil mining companies in Riau and their influence on the company. This analysis starts with the quantitative and descriptive analysis of primary data in the form of data on the profits of the company's petroleum production. Data form of the amount of the company's petroleum production per day and the amount of sales profit per day. The analysis by including aspects of costs that must be met by the company in Environmental Management Accounting (EMA). The results of the analysis show that there was a decline in company profits by 15% between entering environmental costs by not including environmental costs. However, the company still benefits from the economic side. In addition, the company's responsibility for the environment and society could be fulfilled.

MANAGEMENT STRATEGY OF WAREHOUSE RECEIPT SYSTEM ON COCONUT COMMODITIES Bustamin, Bustamin; Muluk, M. R. Khairul; Hermawan, Hermawan
Jurnal Aplikasi Manajemen Vol. 16 No. 4 (2018)
Publisher : Universitas Brawijaya, Indonesia

Warehouse Receipt System is one of the most powerful tools to overcome price fluctuations in the agricultural/plantation sector, especially during the harvest season. Therefore, this study aims to analyze the existing conditions of coconut commodities in Inhil District and to formulate appropriate strategies for the application of WRS to the coconut commodities. Data were collected by observation, interview, and document review. Data were analyzed using interactive Miles, et al. (2014). Through Collection data, condensation data and finally withdrawing conclusions, then to create a strategy using SWOT analysis by compiling IFAS and EFAS tables. The study showed that the production of coconut commodities decreased dramatically, in which low coconut prices and fluctuation of the coconut prices were the main factors. While the result of suitable strategy is the diversification of strategy with the policy direction must be the master plan of WRS, acceleration of regional infrastructure development, strengthening of socialization of WRS, innovation of plantation water trio program through technology utilization and increasing industry in coconut processing sector.

PATERNALISTIC LEADERSHIP ON GEN-Y EMPLOYEES'TURNOVER INTENTIONS WITH MOTIVATION AND SATISFACTION AS A MEDIATOR Nurcahyanto, Didik; Rofiaty, Rofiaty; Rahayu, Mintarti
Jurnal Aplikasi Manajemen Vol. 16 No. 4 (2018)
Publisher : Universitas Brawijaya, Indonesia

This study examines the effect of paternalistic leadership on Gen-Y employees'turnover intentions, mediated by motivation and satisfaction. The research used 186 samples of Gen-Y employees from BCA Regional Office, Malang as respondents. Research data were obtained through questionnaires and analyzed through SmartPLS. The results indicate that paternalistic leadership affects Gen-Yemployees'turnover intentions through satisfaction.Mediation effect of motivation is not found in the influence of paternalistic leadership on turnover intention.The implementation of paternalistic leadership cannot keep turnover rate low, but only to help.

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