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JAM : Jurnal Aplikasi Manajemen

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Published by Universitas Brawijaya

ISSN : 16935241 EISSN : 23026332 DOI : -

Core Subject : Science,

Decision Sciences, Operations Research & Management

Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and a wide range of applications.

Arjuna Subject : -

Articles 1,544 Documents

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SME BUSINESS DEVELOPMENT STRATEGY: SWOT AND EFE-EFI ANALYSIS Hatta, Iha Haryani; Riskarini, Dian; Ichwani, Tia
Jurnal Aplikasi Manajemen Vol. 16 No. 3 (2018)
Publisher : Universitas Brawijaya, Indonesia

SME Business Development Strategy: SWOT and EFE-EFI Analysis. The purpose of this research is to determine the profile, condition, and model of Small and Medium Enterprises (SME) business development strategy. The study used 40 respondents selected in a multi stage. Research location in Gresik Regency East Java determined four villages by purposive as the sample unit. Each unit was randomly taken ten perpetrators of SMEs processing marine fish as respondents. Data were analyzed by SWOT and EFE-EFI analysis. The results explained that most SMEs are young and well educated. Most SMEs are not yet legal entities. The level of ability of SMEs in managing the business and the level of achievement of marketing performance is good. The model of SME's business development strategy is S-O. Hope that SME's are more optimizing their strengths to take advantage of opportunities that are as optimal as possible.

THE EFFECT OF BRAND IMAGE AND PRODUCT ATTRIBUTES ON CUSTOMER SATISFACTION AND CUSTOMER LOYALTY Indarto, Erik Wahyu; Suroso, Imam; Sudaryanto, Sudaryanto; Qomariah, Nurul
Jurnal Aplikasi Manajemen Vol. 16 No. 3 (2018)
Publisher : Universitas Brawijaya, Indonesia

This study aims to determine the effect of product image and product attributes on customer satisfaction and loyalty of CIMB Niaga Xtra savings at CIMB Niaga Situbondo. The population in this study is the owner of the savings account of CIMB Niaga Xtra until March 2017 with the number of customers reached 152 accounts. Sampling technique used is a non-probability sampling technique that is by accidental sampling. Data analysis method used is Structural Equation Modeling (SEM) analysis. The results showed that product image, product attribute significantly influence customer satisfaction of Bank CIMB Niaga Situbondo. The product image has no significant effect on customer loyalty of Bank CIMB Niaga Situbondo. Product attribute significantly influences customer loyalty of Bank CIMB Niaga Situbondo. Customer satisfaction has a significant effect on customer loyalty of Bank CIMB Niaga Situbondo.

MULTIPLYING SUCCESS: THE INFLUENCE OF BEHAVIOR, INTRINSIC MOTIVATION, AND INNOVATION OF FEMALE HANDICRAFT ENTREPRENEURS Purwani, Setyaningrum Retno; Wahyu, Wirjawan Tri; Nining, Yuningsih
Jurnal Aplikasi Manajemen Vol. 16 No. 3 (2018)
Publisher : Universitas Brawijaya, Indonesia

This research aims to analyze the influence of behavior, intrinsic motivation and innovation to multiply the success of the organization. The subjects in this research are female handicraft entrepreneurs in Bekasi. The approach used is a quantitative method with the variables are Examining the influence of behavior, intrinsic motivation and innovation to the success of female handicraft entrepreneur in Bekasi andThe influence of Innovation mediated by organizational culture on the success of femalehandicraft entrepreneurs. The sample of this research was 100 of 150 respondents from the population of female recycled handicraft entrepreneurs.The data collected from secondary and primary data. The primary data were obtained by Interview, Forum Group Discussion, Questioner, and observation.The sampling technique using judgment sampling method and data analysis is processed by using Structural Equation Modeling (SEM) which is assisted by the application of Moment Structure Analysis (AMOS) version 22.0. The Results are the behavior of female handicraft entrepreneurs affects organizational culture, as well as intrinsic motivation, affect the organizational culture, and the ability to innovate mediated by the organizational culture affects the success of woman handicraftentrepreneurs, which means the ability to innovate as a dominant mediation variable.

CAUSES OF EMPTINESS DRUGS AND MEDICAL DEVICES CONSUMABLES AT THE REGIONAL PUBLIC HOSPITAL PHARMACEUTICAL WAREHOUSE Burhan, M.; Harijanto, Tatong; Roosalina, Arma
Jurnal Aplikasi Manajemen Vol. 16 No. 3 (2018)
Publisher : Universitas Brawijaya, Indonesia

One of the main indicators of quality of hospitals Bangil is the incidence of emptiness drugs and medical devices consumables in the pharmaceutical warehouse. In January to August 2016, the incidence rate is still high vacancy. The high incidence of these gaps affects the quality of hospital services. This study aims to determine the factors that cause a high incidence of emptiness drugs and medical devices consumables in the pharmaceutical warehouseRegional public hospital at bangil. Factors that cause the problems can be found using the fishbone analysis method. The research is qualitative research with the informant as follows: head of the pharmacy, head of the outpatient pharmacy, head of the inpatient pharmacy, pharmaceutical warehouse chief, commitment maker official, technical implementation official. The data obtained from depth interviews with the informant. Identification of alternative solutions was conducted using Focus Group Discussion (FGD). Factors that were discovered and became a priority issue is no calculation of the minimum stock and maximum stock at the pharmacy module hospital information system (SIMRS). Alternative solutions isto create a policy on the calculation of minimum stock and maximum stock of drugs and medical devices consumable in hospital pharmacy.

THE EFFECT OF ORGANIZATIONAL FACTORS ON PATIENT SECURITY INCIDENT REPORTING THROUGH INDIVIDUAL FACTORS Rahmawati, Anna; Rudijanto, Achmad; Astari, Asti Melani
Jurnal Aplikasi Manajemen Vol. 16 No. 3 (2018)
Publisher : Universitas Brawijaya, Indonesia

This study was conducted to determine the influence of organizational factor, individual factor towards safety patient incident reports, and the influence of organizational factor toward PSI reports through individual factors. This study method was a quantitative cross-sectional. The population is nurses. The sample is determined by purposive sampling, with its quantity is determined based on Slovin formula. The data was analyzed by Partial Least Square (PLS) using SMART PLS program. The result shows that organizational factor has a positive effect toward individual factor, individual factor have a positive effect towards PSI reports, organizational factors have a positive effect towards PSI report, and organizational factors have a positive effect towards PSI report through individual factor. The organizational factor is the most dominant. Manajemen can improve the policies related to the organizational factors by not excluding individual factors.

THE ROLE OF PERFORMANCE FEEDBACK QUALITY TO REDUCE THE PROPENSITY TO CREATE BUDGETARY SLACK AT PRIVATE UNIVERSITY Rismayanti, Febriana Dwi; Lembut, Putu Indrajaya; Wijayanti, Dian
Jurnal Aplikasi Manajemen Vol. 16 No. 3 (2018)
Publisher : Universitas Brawijaya, Indonesia

This study aims to test hypotheses developed by Lavengin and Mendoza (2013). This study aims to investigate the positive effect of performance feedback quality on perceived procedural justice and perceived interactional justice. Furthermore, this study investigated the negative effect of perceived procedural justice and perceived interactional justice on a propensity to create budgetary slack with trust in the supervisor as a mediating variable. This study uses a survey method via questionnaire, with middle and lower manager who participate in preparing a budget at Private University as respondent. The results show that performance feedback quality can increase perceived procedural justice and perceived interactional justice. Furthermore, this study can not prove that perceived procedural justice and perceived interactional justice can reduce the propensity to create budgetary slack through trust in supervisor. Nevertheless, the results can prove that perceived interactional justice can reduce the propensity to create budgetary slack, that means the relationship between perceived interactional justice and propensity to create budgetary slack is a direct relationship. The results also show that interactional justice can increase trust in the supervisor. Overall, this study can prove the hypotheses developed by Langevin and Mendoza (2013), that management control systems can reduce a managerâ€™s unethical behavior.

EFFECT OF MARKETING STRATEGY ADAPTATION ON KNOWLEDGE EXPLOITABILITY Nurcholis, Lutfi
Jurnal Aplikasi Manajemen Vol. 16 No. 3 (2018)
Publisher : Universitas Brawijaya, Indonesia

The objectives of this research is establishing a theoretical model to explain the effect of marketing strategy adaptation on knowledge exploitability. The research is a modeling approach, by using the library and literature method. Besides that, the study employs the theoretical study to strengthen the relationships among the founded concepts.The results of this study are propositions formulated in the form of basic theoretical models and developed in the form of hypotheses and empirical models of research.This research conducted at Batik's SME in Pekalongan Indonesia. The sample determined by purposive sampling. The total respondent from this research is 100 respondents. The results from regression analysis with SPSS, and hypotheses testing by t-test are as follows:new market exploration, product diversity and marketing program developmenthas significant positive influence toward knowledge exploitability.

TECHNICAL EFFICIENCY AND COMPETITION LEVEL OF INDONESIA BANKING IN MICROFINANCE MARKET Pandi, Pandi; Purwanto, Budi; Irwanto, Abdul kohar
Jurnal Aplikasi Manajemen Vol. 16 No. 3 (2018)
Publisher : Universitas Brawijaya, Indonesia

The purpose of this study are to find the relationship between SME credit competitions with the technical efficiency of banking. It involves banking statistics data from commercial banks and rural banks. Panzar-Rosse model was applied to measure a level of competition while the efficiency was determined using Data Envelopment Analysis (DEA). Data panel regression was utilized to analyze the Panzar-Rosse model coefficient while the efficiency score was obtained by using linear programming. The relevance of competition and efficiency was explored using the Granger causality test. Research result shows competition among BPRs inside a perfect competition market has an impact on their technical efficiency. A better competition between BPRs in a perfect competition market impact to lower technical efficiency. BPR competition with commercial banks occurred in a monopolistic market. In the monopolistic market, better technical efficiency would lower the competition. Technical efficiency score when commercial banks entered the competition revealed a climb score.

PHYSICIAN PERFORMANCE ANALYSIS BASED ON INDIVIDUAL, PSYCHOLOGICAL AND ORGANIZATIONAL FACTORS IN MEDICAL RESUME FILLING mirfat, sayyidah; azzuhri, misbahuddin; hakim, lukman
Jurnal Aplikasi Manajemen Vol. 16 No. 3 (2018)
Publisher : Universitas Brawijaya, Indonesia

This study aims to determine the influence of Individual, psychological and organizational factors on the performance of physicians in the medical resume completeness.The research design is observational research with a cross sectional approach. The population of this study is all physician who becomes a doctor in charge of serviceand medical resume documents that are the responsibility of the physician. The instrument in this study was a questionnaire given to the physician. Partial Least Square (PLS) was used as data analysis method.The results showed that 34.4% of respondents had complete medical resume <50%. Also, some doctors did not know the importance of a medical resume in National Health Insuranceera. Psychological factor has the most significant direct effect coefficient on physician performance with immediate effect coefficient of 0.334.The conclusion of this studyare the Individual factors had a negative but not significant effect on physician performance,psychological factors have a negative and significant impact on physician's performance,and organizational factors have a positive but not significant impact on physician performance. The hospital should facilitate a gathering event for doctors and facilities for external training for doctors can be awarded as rewards to the best performing physician.

THE EFFECT OF STRATEGIC LEADERSHIP AND ROLE CONFLICT TO EMPLOYEE'S COMMITMENTS WITH WORK STRESS AS MEDIATION Sajida, Priest Winka; Moeljadi, Moeljadi
Jurnal Aplikasi Manajemen Vol. 16 No. 3 (2018)
Publisher : Universitas Brawijaya, Indonesia

The purpose of this research is to analyze the impact of strategic leadership and role conflict on employee commitment with job stress as mediation. The study used 60 samples of employees from BPR Nusamba Ngunut Tulungagung as respondents. Research data were obtained through questionnaires and analyzed through SmartPLS. The results show significance for the impact of strategic leadership to job stress, role conflict to job stress, role conflict to employee commitment, job stress to employee commitment, and insignificant results on the influence of strategic leadership to employee commitment. Job stress mediates the influence of strategic leadership and role conflict to employee commitment.

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