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Wacana, Jurnal Sosial dan Humaniora
Published by Universitas Brawijaya
ISSN : 14110199     EISSN : 23381884     DOI : https://doi.org/10.21776/ub.wacana
Core Subject : Economy, Humanities, Social,
Humanities Economics, Econometrics & Finance Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences
This journal has a focus on inter and multidisciplinary studies of social sciences and humanities. The scope is the socio-cultural phenomenon, the history, and transformation of society, changes, and stagnation of socio-political institutions, actor orientation, and behavior, the performance of political regimes and socio-economic structures. The scope is not limited by state, nation, temporal duration, certain ideas, and narrow beliefs. This journal is open to various approaches, theories, methodologies, research methods carried out by scientists, academics, researchers and practitioners in the fields and disciplines: economics, social, political science, government studies, international relations, sociology, anthropology, demography, history, religious and cultural studies, philosophy of science, communication science, and development studies.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 493 Documents
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Systematic Literature Review of Strategies for Enhancing Sustainable Organizational Performance Practices: the PRISMA Method Mudiasari, Yunita Reny; Endang Siti Astuti; Afrianty, Tri Wulida
Wacana Journal of Social and Humanity Studies Vol. 27 No. 4 (2024)
Publisher : Sekolah Pascasarjana Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.wacana.2024.027.04.05

Abstract

Over the past few decades, sustainable organizational performance has become a primary focus for organizations and companies. This shift is driven by increasing pressure from stakeholders for companies to prioritize more than just financial profit. Consequently, organizations and companies need to consider sustainable organizational performance. This study uses the PRISMA method to explore the factors influencing sustainable organizational performance (SOP). Additionally, the research seeks to provide valuable insights for practitioners and academics regarding the importance of management strategies that support organizational sustainability. This study employs PRISMA to systematically review the literature in the Scopus and Web of Science databases from the past five years. Relevant studies were screened, evaluated, and analyzed to develop a comprehensive understanding of the factors influencing sustainable organizational performance (SOP). Based on the literature review, five key factors were identified as influencing sustainable organizational performance. These factors are Knowledge Management Practices (KMP), Human Resource Management Practices (HRMP), Organizational Innovation (OI), Organizational Learning (OL), and Organizational Culture (OC). This systematic review provides valuable insights for organizations to consider the factors of knowledge management practices, human resource management practices, organizational innovation, organizational learning, and organizational culture, which can influence sustainable organizational performance Keywords: PRISMA, sustainable organizational performance, systematic literature review
The Influence of Social Media Marketing Activities on Purchase Intention Through Brand Trust and Brand Image Abdullah B, Muhammad; Yulianto, Edy; Fahrudi, Agung Nugroho Luthfi Imam
Wacana Journal of Social and Humanity Studies Vol. 28 No. 1 (2025): WACANA, Jurnal Sosial dan Humaniora
Publisher : Sekolah Pascasarjana Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.wacana.2025.028.01.06

Abstract

The rapid growth of social media platforms has transformed marketing strategies, especially within Indonesia's fast-moving consumer goods (FMCG) sector. Social media marketing activities (SMMA) have become vital for influencing consumer behavior, particularly on Instagram. This research aims to investigate the effect of SMMA on purchase intention, with a specific focus on the mediating roles of brand trust and brand image. A quantitative explanatory research design was employed, utilizing Structural Equation Modeling-Partial Least Squares (SEM-PLS) analysis. Data were collected from 175 active followers of Fore Coffee’s Instagram account, ensuring the sample represented engaged consumers within the FMCG sector. The results reveal that SMMA positively impacts purchase intention both directly and indirectly. The mediating variables, brand trust, and brand image, significantly strengthened the relationship between SMMA and purchase intention. These findings underscore the importance of well-crafted social media marketing strategies in enhancing consumer purchase intention, building stronger brand trust, and fostering a favorable brand image. The study concludes that businesses within competitive industries, such as the FMCG sector, should prioritize effective social media marketing to drive consumer engagement and establish lasting customer relationships.Keywords: social media marketing, purchase intention, brand trust, brand image, fast-moving consumer goods
Economic Resilience Through the Empowerment of Impoverished Female Household Heads in Jombang Regency Utaminingsih, Alifiulathin; Sari, Qurnia Indah Permata; Fitriyah, Nur Himmatul
Wacana Journal of Social and Humanity Studies Vol. 27 No. 4 (2024)
Publisher : Sekolah Pascasarjana Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.wacana.2024.027.04.06

Abstract

This research aims to understand how the economic resilience of impoverished female household heads in Jombang Regency can be improved through empowerment programs and to identify strategies that support the implementation of the Female Household Head Empowerment Program (PEKKA). This topic was chosen because female household heads often face severe economic challenges and require specialized support to enhance their well-being. The research method employed is a case study on impoverished female household heads in Jombang Regency, with data collected through in-depth interviews, observations, and analysis of relevant documents. The results indicate that the economic resilience of impoverished female household heads in Jombang Regency has improved through various empowerment programs conducted by PEKKA, supported by the Jombang Regency Office of Population Control and Family Planning, Women's Empowerment, and Child Protection (DP2KBP3A), as well as the Jombang Women's Crisis Center (WCC). These empowerment programs include skill training, social and psychological support, inter-agency collaboration, market access facilitation, business legalization, network and communication strengthening, recognition and appreciation, financial aid, and credit access. This study provides important insights into how empowerment strategies can effectively enhance impoverished female household heads' economic resilience and well-being. The conclusion of this research underscores the necessity of an integrated approach and sustained support for the success of such empowerment programs. Recommendations are provided to strengthen similar policies and programs in other regions. Keyword: economic resilience; family, women, empowerment
Community Empowerment Model for Preventing Child Stunting in Malang Regency Riniwati, Harsuko; Uyun, Dhia Al-; Wike, Wike; Utaminingsih, Alifiulahtin; Setiawati, Eti; Wahyuni, Lilik; Almira, Nabila Sella; Aulia, Lisa; Ndoen, Daisy Pangalila; Fitriyah, Ikhrotul; Ajizah, Lutfia Wirdatul; Irawati, Ina
Wacana Journal of Social and Humanity Studies Vol. 28 No. 1 (2025)
Publisher : Sekolah Pascasarjana Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.wacana.2025.028.01.01

Abstract

Stunting is a chronic nutritional problem due to a lack of long-term nutritional intake, resulting in impaired growth in children. The government's commitment to reducing stunting rates can be carried out through empowerment programs. The highest level of empowerment is reflected in being able to make decisions. This study aims to analyze the factors influencing decision-making related to the community empowerment development model to prevent stunting in children in Malang Regency. The research method uses Smart/PLS analysis. Respondents are stakeholders related to stunting. The study results show that welfare directly influences decision-making regarding stunting prevention. The community at the research location needs to improve welfare to increase their empowerment in reducing stunting. Awareness of stunting problems is a potent mediator for increasing empowerment through welfare and participation. This study suggests that it is necessary to develop welfare programs and community involvement to increase community empowerment and overcome stunting. Keywords: empowerment, welfare, access, participation, critical awareness and control
Mapping of Banyuwangi Regency’s Capacity in Implementing Policy for Producer’s Waste Reduction Roadmap Kuncoroyekti, Andre; Hartati Kartikaningsih; Dini Atikawati
Wacana Journal of Social and Humanity Studies Vol. 28 No. 1 (2025): WACANA, Jurnal Sosial dan Humaniora
Publisher : Sekolah Pascasarjana Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.wacana.2025.028.01.02

Abstract

In 2020, Banyuwangi Regency generated 852 tons of waste daily, with 78% (approximately 664 tons) unmanaged, primarily from rural areas (83%). By 2021, about 77% of this waste will continue to pollute the environment, and projections for 2040 indicate annual waste could exceed 500,000 tons, posing a risk of 385,000 tons of environmental pollution without enhanced management strategies. Private sector involvement is mandated by Banyuwangi Regulation No. 6/2022, requiring companies to implement waste reduction initiatives and develop comprehensive waste management plans, necessitating monitoring and evaluation for effective policy implementation. This paper investigates the Banyuwangi Government's capacity to implement waste reduction roadmaps by producers in the Regency.  The study uses a qualitative descriptive method. Data collected consist of secondary and primary data. The study consists of two analyses. The first analysis was conducted on sample documents of waste reduction roadmap developed by producers to assess the document’s quality. The second analysis is to assess the policy capacity of Banyuwangi Regency Environmental Agency to understand which area of competence still needs to be strengthened. The study emphasizes the need for producers to register with the Environmental Agency, ensuring compliance and oversight of waste reduction initiatives. The research highlights the significance of adaptability in the political landscape, particularly in modifying strategies to correspond with shifts in political leadership and development objectives. It also confronts the local government's limited financial capacity. The paper provides initial insights regarding the Banyuwangi local government's capacity to effectively enact these policies. Keywords: waste reduction, policy implementation, government policy capacity
The Impact of Climate Change on Land Cover in Siwa Oasis as the Location of ‘Aynin Hami’ah Visited by Dh? al-Qarnayn Qur'anik Sasongko, Wisnu; Suyadi, Suyadi; Hasyim, Abdul Wahid
Wacana Journal of Social and Humanity Studies Vol. 28 No. 1 (2025)
Publisher : Sekolah Pascasarjana Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.wacana.2025.028.01.03

Abstract

In the Qur'an, Surah Al-Kahfi, there is a story of the king's journey titled Dh? al-Qarnayn, which to this day is still a mystery about who Dhulqarnayn is and the location where he travels. There is an opinion that Dh? al-Qarnayn was the King of Greece, Alexander the Great (356-323 BC), because there is a similarity in the route of travel, where Dhulqarnayn's journey to the western end (maghrib al-shams) saw the sunset in the black muddy spring of 'aynin hami?ah, and near the spring there was a settlement/qauman, where to the west of this settlement there are no more settlements, so from this point Dh? al-Qarnayn turns towards the East. This route is said to be the same as Alexander's journey to Egypt when he saw the sunset at Siwa Oasis. Near Siwa Oasis was a tribe, and to the west of the Siwa Oasis region was a vast, uninhabited Sahara desert. From this point, Alexander turned eastward. This study aims to determine the impact of Climate Change in the Siwa Oasis area against land cover change. The method used compared climate variable data from 1984-2020 and the comparison of land cover area from satellite images in 1984, 2002, and 2020. The results of this study stated that there was climate change and land cover change in Siwa Oasis. Still, climate change did not have an impact on macro land cover, namely the thematic change of land cover type, where the remains of black muddy springs 'aynin hami?ah in Siwa Oasis are still visible, and there are still settlements/qauman on the banks of the Oasis of Siwa, and to the west of the oasis is still the Sahara Desert, a vast uninhabited area. Keywords: 'aynin hami?ah, Climate Change, Dh? al-Qarnayn, Landcover, Siwa Oasis
A Systematic Literature Review of Customer Loyalty in Indonesian Private Banking Sector Wangsitala, Angger; Andriani Kusumawati; Muhammad Kholid Mawardi
Wacana Journal of Social and Humanity Studies Vol. 28 No. 2 (2025): WACANA, Jurnal Sosial dan Humaniora
Publisher : Sekolah Pascasarjana Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.wacana.2025.028.02.04

Abstract

This study presents a systematic literature review to identify the key factors influencing customer loyalty, focusing on ethical behavior, relational benefits, and customer satisfaction. Utilizing the PRISMA framework, a comprehensive search was conducted across multiple online databases, selecting and analyzing 57 relevant articles. The review synthesizes existing empirical evidence to examine how ethical practices—particularly in the banking sector—contribute to building long-term customer relationships. The findings reveal that ethical behavior significantly enhances customer satisfaction, strengthening trust and commitment and ultimately increasing customer loyalty. Relational benefits, such as confidence, social bonds, and special treatment, were also identified as mediating factors that enhance customer retention and encourage positive word-of-mouth. The study highlights the importance of aligning business practices with ethical standards to foster sustainable competitive advantage, particularly in service-oriented industries like banking. Drawing from Stimulus-Organism-Response (SOR) theory, the conceptual framework proposed in this paper illustrates the psychological process through which ethical stimuli influence internal customer states and subsequent behavioral responses. This review contributes to academic knowledge and managerial practice by offering a structured understanding of customer loyalty mechanisms. It also identifies gaps in current research and suggests directions for future studies, particularly in expanding the scope beyond the banking sector and developing more nuanced models of ethical influence in customer relationships.Keywords: customer loyalty, banking, relational benefits, customer satisfaction, systematic review
Multicultural-Based Islamic Religious Education Development Model in The Samudra University Contexts, Aceh Province Azmi, Muhammad Faisal; Moeljadi, Moeljadi; Chanifah, Nur; Mahfur, Muhammad; Diani, Khonita Rahma
Wacana Journal of Social and Humanity Studies Vol. 28 No. 3 (2025): WACANA, Jurnal Sosial dan Humaniora
Publisher : Sekolah Pascasarjana Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.wacana.2025.028.03.04

Abstract

Education is one of the most effective forms of media to give birth to a generation with views that can make diversity a part of unifying the nation. Islamic religious education has actually contained the discourse of multiculturalism, but at the level of implementation, it has not been implemented properly. Efforts are needed to redesign the Islamic religious education system based on multiculturalism so that Islamic religious education is more optimal in disseminating multicultural discourse to students. This research aims to formulate the model's implications for developing multicultural-based Islamic religious education at Samudra University, Langsa City, Aceh Province. The type of research used in this research is R&D/Research and Development. Data collection in this study was carried out through observations, interviews, and document searches. The results of the interviews showed that the methods used in learning at Unsam were lectures and discussions, and sources of material could be books, the internet, previous research, and relevant journals.  So far, Unsam students have good multicultural traits such as tolerance, cooperation, and not being picky in making friends, and these traits are reflected in their daily lives. The material in the RPS shows several materials related to multiculturalism, namely inter-religious harmony, Islamic democracy, civil society, and the welfare of the people, as well as Islam building unity and diversity. To increase the effectiveness of learning, the method that can be given is the brain-based learning method combined with lectures, discussions, or case studies. Another improvement that can be given is to improve the form of learning evaluation and provide training to lecturers to equalize perceptions related to multiculturalism. Materials on multiculturalism can be added with materials on preventing radicalism in students. Keywords: curriculum, education, multicultural, university
Halal-Friendly Experiences in Hotel: A Systematic Literature Review Fikriyah, Aria; Hidayat, Kadarisman; Kusumawati, Andriani
Wacana Journal of Social and Humanity Studies Vol. 28 No. 2 (2025): WACANA, Jurnal Sosial dan Humaniora
Publisher : Sekolah Pascasarjana Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.wacana.2025.028.02.02

Abstract

This study presents a systematic literature review aimed at identifying the key factors influencing customer loyalty, with a particular focus on the role of ethical behavior, relational benefits, and customer satisfaction. Utilizing the PRISMA framework, a comprehensive search was conducted across multiple online databases, resulting in the selection and analysis of 57 relevant articles. The review synthesizes existing empirical evidence to examine how ethical practices—particularly in the banking sector—contribute to building long-term customer relationships. The findings reveal that ethical behavior significantly enhances customer satisfaction, which in turn strengthens trust and commitment, ultimately leading to increased customer loyalty. Relational benefits, such as confidence, social bonds, and special treatment, were also identified as mediating factors that enhance customer retention and encourage positive word-of-mouth. The study highlights the importance of aligning business practices with ethical standards to foster sustainable competitive advantage, particularly in service-oriented industries like banking. Drawing from Stimulus-Organism-Response (SOR) theory, the conceptual framework proposed in this paper illustrates the psychological process through which ethical stimuli influence internal customer states and subsequent behavioral responses. This review contributes to both academic knowledge and managerial practice by offering a structured understanding of the mechanisms underlying customer loyalty. It also identifies gaps in current research and suggests directions for future studies, particularly in expanding the scope beyond the banking sector and developing more nuanced models of ethical influence in customer relationships. Keywords: halal-friendly experiences, hotel, hospitality, tourist loyalty, literature review
The Effectiveness of Terrorism Prevention Policy in the Special Region of the Capital of Jakarta (Study on Indonesian National Armed Forces and Indonesian Police as Pressure Organizations) Usuluddin, Fachruddin; Riniwati, Harsuko; Marjono, Marjono; Istiqomah, Milda
Wacana Journal of Social and Humanity Studies Vol. 26 No. 4 (2023): WACANA, Jurnal Sosial dan Humaniora
Publisher : Sekolah Pascasarjana Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.wacana.2023.026.04.05

Abstract

The government's policy objectives for countering terrorism in the DKI Jakarta Province have not been effective. This is marked by the lack of a sense of security for some people in dealing with acts of terrorism carried out by government officials. Based on this phenomenon, the research problem is formulated, namely why the government has not met expectations in implementing counter-terrorism policies, to know what factors determine the effectiveness of the policy. The method used is MICMAC analysis. The data in this study were obtained from literature studies from related documents, journals, and other scientific articles. The variables in this study refer to 5 indicators of policy effectiveness indicators, broken down into eight variables: organization, environment, workers, management policies and practices, and technology in training education and training centers. Overall, the results of the study indicate that the implementation of counter-terrorism in the DKI Jakarta Province has not been effective. This can be seen from the regulation and control of the TNI (Indonesian Armed Forces) and Polri (Indonesian Police) apparatus as pressure organizations that have not been maximized. The lack of achievement of these goals is related to several factors, including internal factors (factors originating from within the organization) and external factors (factors originating from outside the organization). However, the government's efforts to prevent acts of terrorism continue as carried out by the TNI and Polri officers through training and training camps with community support. Keywords: effectiveness, counter-terrorism, external factors, internal factors, policy

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