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Risa Nurisani
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Gedung Pascasarjana Lantai 2 Fakultas Ilmu Komunikasi Universitas Padjadjaran Jl. Raya Bandung-Sumedang Km. 21, Jatinangor, Jawa Barat 45363, Indonesia
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INDONESIA
Jurnal Kajian Komunikasi
Published by Universitas Padjadjaran
ISSN : 23032006     EISSN : 24775606     DOI : http://jurnal.unpad.ac.id/jkk/index
Core Subject : Education, Social,
Languange, Linguistic, Communication & Media Social Sciences
JKK aims to encourage research in communication studies. Topics addressed within the journal include but not limited to: -Political communication is a communication that employs message and political actor or related to power, government, and policy. -Cross-cultural communication is a communication between people with different culture (for instance race, ethnic, or socio-economic) -Business communication is an idea or opinion exchange, information, instruction among people (personal or non-personal) through a various symbol to achieve company goal. -Organizational communication discusses organizational behavior and explained about interactions between people within the organization. -Health communication discusses communication strategy to distribute health information within community or society. The aim of health communication is persuading individual or society in making decision about health activity
Arjuna Subject : Ilmu Sosial - Komunikasi
Articles 360 Documents
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Creating shared values as a new paradigm of Corporate Social Responsibility Farid, Muhammad Mifta; Wati, Lily Rahma
Jurnal Kajian Komunikasi Vol 12, No 1 (2024): June 2024
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jkk.v12i1.54745

Abstract

Background: Bank Sumsel Babel is faced with demands to focus on not only financial growth but also the positive impact on social and environmental fronts. The evolution of Corporate Social Responsibility (CSR) to Creating Shared Value (CSV) reflects a paradigm shift. As a regional development bank, Bank Sumsel Babel faces the demand to adopt CSV as an integral part of its CSR strategy to create a positive impact on society and the environment in the South Sumatra and Bangka Belitung regions. Purpose: This research explored the company’s strategy in implementing the Creating Shared Value (CSV) program as a new paradigm of CSR at Bank Sumsel Babel and analyzed the program publication to improve its reputation. Methods: This research used a descriptive qualitative research method to see the implementation of CSV at Bank Sumsel Babel. The researchers obtained data through interviews, observations, and document analysis. Results: Bank Sumsel Babel has successfully integrated the CSV approach into its CSR activities, particularly through the Bina Mitra program. This program has helped the bank address social issues such as education and community development and enhanced its business performance by building trust and loyalty among stakeholders. Conclusion: Companies can implement CSV-based CSR in some areas, while in other areas, they can use more traditional approaches, such as philanthropy or donations, to achieve a positive social impact. Implications: Bank Sumsel Babel can improve business performance and bring a positive impact on society through Creating Shared Value (CSV) programs as part of its CSR strategy.
The effect of multisector integration communication on empowerment in rural areas Suryana, Asep; Erlandia, Dedi Rumawan; Suminar, Jenny ratna; Koswara, Iwan; Subekti, Priyo
Jurnal Kajian Komunikasi Vol 12, No 1 (2024): June 2024
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jkk.v12i1.53785

Abstract

Background: Empowering impoverished communities has been a long-standing endeavor. However, the persistent prevalence of poverty still affects approximately 25 million individuals (BPS, 2023). Nevertheless, the government continues its relentless efforts to minimize the presence of impoverished families. One of the strategies employed is the implementation of the Family Hope Program (PKH). PKH stands as a program that has effectively fulfilled its mission. Various research studies have been conducted to comprehend the processes, mechanisms, impacts, and societal implications. However, research exploring the cross-sectoral communication aspects, elaborating on the involvement of stakeholders and PKH implementers spanning multiple institutions, remains lacking. Purpose: This research aims to measure the level of influence of multi-sectoral integration communication on the performance of individual PKH implementers. Methods: The employed methodology is an explanatory survey. The surveyed population comprises civil servants engaged in PKH. The population size consists of 80 individuals. Probability sampling is utilized as the sampling technique, with a sample size of 44 respondents, determined using the Slovin method. Hypothesis testing employs Path Analysis. Results: The research findings indicate a significant influence of cross-sectoral communication factors, encompassing organizational member perceptions, organizational strategies, communication climate, media quality, information accessibility, information dissemination, information accuracy, and organizational culture, on the performance of individual PKH implementers. Conclusion: Organizational member performance emerges as a critical aspect for the success of PKH implementation. The research results demonstrate that this performance is influenced by several factors, including information accessibility, media quality, information accuracy, organizational communication climate, organizational culture, information dissemination, and organizational strategies in the execution of the PKH program. Implications: The success of PKH is contingent upon the performance of individual members from collaborating institutions. Enhancing the effectiveness and efficiency of individual performance factors can be achieved by synergizing with cross-sectoral communication components.
Consumer Protection Agency’s crisis management for children’s kidney failure cases in Indonesia Libraveda, Lesca Terlly; Natalia, El Chris
Jurnal Kajian Komunikasi Vol 12, No 1 (2024): June 2024
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jkk.v12i1.53943

Abstract

Background: The Badan Perlindungan Konsumen Nasional Republik Indonesia (BPKN RI) is a government institution dedicated to protect consumer rights nationwide. In August 2022, instances of kidney disorders affecting children emerged in various regions of Indonesia, necessitating BPKN’s involvement in addressing these cases. Purpose: This study examines how crisis communication factored into BPKN RI’s crisis management strategy during the 2022 outbreak of atypical progressive acute kidney injury (APAKI) in children. Methods: The theoretical framework guiding this research encompasses organizational theory, corporate communication theory, crisis communication theory, and crisis management theory. Employing a descriptive qualitative approach, data collection involves interviews, internet observations, and document analysis. Interviews were conducted with key figures, including the secretary of BPKN RI, the Public Relations and Education Division of BPKN RI, and the Investigation Team for APAKI cases in children. Results: The research findings reveal that BPKN RI’s crisis management process involves identifying the crisis, analyzing its implications, isolating the crisis, formulating a strategy, and implementing a crisis control program, with crisis communication as the fundamental element of the crisis management strategy. Conclusion: BPKN RI’s crisis management strategy prioritizes public welfare, ensuring easy public access, and maintaining transparency and honesty. Implications: BPKN RI disseminates regular and periodic information to the public, designates the Chairman of BPKN RI as the spokesperson, monitors community sentiments and media coverage, and establishes a public information center.
Interpersonal communication approach in addressing TB stigma in Bandung City Solihin, Olih; Lubis, Djuara Pangihutan; Muljono, Pudji; Amanah, Siti
Jurnal Kajian Komunikasi Vol 12, No 1 (2024): June 2024
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jkk.v12i1.44013

Abstract

Background: Tuberculosis (TB) patients face medical challenges and stigmatization from their surroundings. The Terjang Foundation is actively working to combat societal stigma towards TB patients. Purpose: This research analyzes the Terjang Foundation’s interpersonal communication approach to combating stigma towards TB patients. By understanding and assessing the communication methods employed by the foundation, the study aims to contribute to developing effective strategies for reducing the negative stigma associated with TB. Methods: This research utilizes a qualitative research method with a case study approach. In-depth interviews, field observations, and literature reviews are conducted to gather relevant data and insights. Results: The results of this study indicate that the Terjang Foundation employs five positive attitudes in their interpersonal communication approach to combat stigma towards TB patients: openness, empathy, positivity, equality, and supportiveness. These attitudes contribute to fostering an environment that challenges the negative stigma associated with TB. Continuous and frequent communication is crucial in combating stigma, promoting understanding and empathy, and disseminating accurate information. Empathy and equality emerge as prominent positive attitudes consistently demonstrated in communication. Conclusion: The study concludes that maintaining an ongoing and frequent communication process is essential for combating stigma in interpersonal communication efforts. Implications: The research findings have both practical and theoretical implications. Practically, the study emphasizes the importance of adopting positive attitudes, such as empathy and equality, in interpersonal communication strategies to reduce stigma towards TB patients. These insights can guide organizations, healthcare providers, and policymakers in developing effective communication campaigns and interventions to combat stigma related to TB and other diseases.
Environmental communication and disaster mitigation by mobile application and website Meidina, Aulia Putri; Murfi, Alrafki
Jurnal Kajian Komunikasi Vol 12, No 1 (2024): June 2024
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jkk.v12i1.53996

Abstract

Background: Indonesia is a disaster-prone area, situated in the equatorial zone where several tectonic plates converge, and the Ring of Fire runs through. Indonesia requires an effective disaster mitigation system to minimize risks and losses during disasters. Meteorological, Climatological, and Geophysical Agency (BMKG) is a non-departmental government institution. Through its mobile application and official website, BMKG actively provides various information accessible to all Indonesians. Purpose: The research aimed to understand how BMKG conducts environmental communication and disaster mitigation through a mobile application and website. Methods: This research is descriptive qualitative using a constructive paradigm. The data was collected using documentation and observation studies. The authors carried out content analysis using Philipp Mayring’s methods on the “Info BMKG” application and the website http://www.bmkg.go.id/. Results: The BMKG application and website cover some aspects of environmental communication, including rhetoric, media, public participation, and education campaigns, delivering a range of environmental messages. They facilitate disaster mitigation by providing information and vulnerability maps for different types of disasters but lack details on regulatory measures and planning for disaster-prone areas. Conclusion: The BMKG application and website effectively communicate environmental and disaster-related information but need to improve coverage, speed of notifications, and include more details on regulation and planning for disaster-prone areas. Implications: This study suggests the need to enhance the platforms’ content and user education. Besides, it emphasizes theoretical implications for communication, public participation, and media theories in the context of disaster risk reduction.
Interaction and intercultural communication competence of Banten students at University of Lampung Kartika, Tina; Ashaf, Abdul Firman; Aryanti, Nina Yudha; Wardhany, Andy Corry; Aprilia, Alfaynie Axelfa Trie
Jurnal Kajian Komunikasi Vol 12, No 1 (2024): June 2024
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jkk.v12i1.49688

Abstract

Background: The study examines intercultural communication competence of Banten students  at the University of Lampung. In this context, the field of intercultural communication describes student participation in regular interactions in cognitive, affective, and behavioral terms. This is important because a strong understanding of intercultural communication serves as the foundation for students’ professional development at the University of Lampung. Purpose: The goals of this study are to: 1) Identify the cognitive component of intercultural communication among Banten students at the University of Lampung. 2) Identify the affective component of intercultural communication among Banten students at the University of Lampung. 3) Identify the behavioral component of intercultural communication among Banten students at the University of Lampung. 4) Develop a model of intercultural communication proficiency for Banten students at the University of Lampung. Methods: The study used informant interviews as data sources for qualitative research. The research informant included 70 students from the University of Lampung who were members of the Banten student association. The analysis process consisted of three steps: 1) Data collection, 2) Data reduction, and 3) Data presentation, which involved compiling facts used to guide decisions and actions. Results: The intercultural communication among Bantent students at the University of Lampung encompassess cognitive, affective, and behavioral aspects. Implications: Banten students at the University of Lampung can serve as an example for newcomers on how to maintain cultural distinctiveness across different regions by leveraging their cognitive, affective, and behavioral expertise in cross-cultural communication.
Public relations strategy of Tarumajaya Village in developing promotion and local potentials Sjuchro, Dian Wardiana; Surachman, Akhmad Yani; Nugraha, Aat Ruchiat; Viannisa, Nadhifa
Jurnal Kajian Komunikasi Vol 12, No 1 (2024): June 2024
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jkk.v12i1.54738

Abstract

Background: The role of the community in introducing, communicating, or promoting Tarumajaya Tourism Village to the wider community outside is vital. Community Information Group (KIM) Cerdas Tarumajaya has a strategic role in connecting local communities with tourism and developing the tourism potential of Tarumajaya Village and the visibility of Tarumajaya as a leading tourist destination. Purpose: This study examined how KIM Cerdas Tarumajaya as public relations implemented strategies to enhance local potential and promote Tarumajaya as a leading tourist destination, and why these strategies were used. Methods: This study used a case study approach. Results: The communication and promotion of Tarumajaya tourism village cover the campaign for Tarumajaya as a whole tourist destination and a highlight for each attraction within the village, such as Situ Cisanti, Kilometre 0 Citarum, Paesan Hill, Pakawa Pine Forest, and Tawides. Every tourism site wants to be communicated and marketed simultaneously. Furthermore, the communication and promotion do not emphasise the differences between one tourist attraction and another. However, regardless of the achievement, the social media management of Tarumajaya Tourism Village is less consistent. Conclusion: Tarumajaya Tourism Village’s communication and promotion lack concentration and consistency. Implications: The success of communication and promotion depends on tourism differentiation, communication messages, and the consistency of information handling.
Technological innovation: Instructional communication media in History and Civic Education Sujoko, Anang; Sobari, Wawan; Kurniawan, Tri Astoto; Domini, Fransiscus Xaverius; Wahyudi, Dicky; Huda, Mega Annisa Nuril
Jurnal Kajian Komunikasi Vol 12, No 1 (2024): June 2024
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jkk.v12i1.49806

Abstract

Background: The teaching of history and civic education, intended to foster national identity, is not fully achieved due to the absence of technological innovation in the instructional communication media used in high schools. Purpose: This research explores the need for ICT among students and teachers as instructional communication media to promote national identity in history and civic education. Method: This research used the Research and Development (R&D) method. The initial design involved an exploratory qualitative approach, with data collected through interviews with teachers and students from four high schools in Malang City, along with documentation from the Kurikulum Merdeka. The data were then analyzed using interactive analysis techniques to understand the information technology and communication needs of students and teachers for simulating national identity in history and civic education. In the next stage, a development approach was carried out to construct a model for instructional communication media that incorporated technological innovation to simulate national identity in history and civic education. Results: The results indicate that instructional communication media for promoting national identity through simulated history and civics education require technological innovation in the form of the NUSANTARA.IN application, which offers. Teaching materials on history and civic education tailored to students’ characteristics, A virtual reality feature that provides students with a virtual learning experience in history and civic education, and User-generated content to build a network among students for learning history and civic education. Conclusion: NUSANTARA.IN, which includes three distinct features, is a technological innovation designed to serve as an instructional communication media, enabling students and teachers to simulate national identity in history and civic education. Implications: The findings from this study contribute to the theoretical advancement of instructional communication media by incorporating concepts such as virtual reality, user-generated content, and student networking in high school education.
Enhancing post-disaster tourism marketing communication in Aceh Jaya Regency Husna, Asmaul; Fahrimal, Yuhdi
Jurnal Kajian Komunikasi Vol 12, No 1 (2024): June 2024
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jkk.v12i1.54876

Abstract

Background: Aceh Jaya Regency is currently deeply committed to developing regional tourism as part of the community’s economic recovery following the 2004 tsunami disaster. The Aceh Jaya government has established five tourism villages and identified ten flagship tourism destinations, which are supported by Aceh Jaya Regent Regulation No. 10/2019 on Halal Tourism. Marketing communication is not only useful in connecting tourism businesses with consumers in the post-disaster tourism industry but also essential for emphasizing the differentiation of tourism products and providing added value to potential tourists. Purpose: This research is urgent because it provides an in-depth analysis of post-disaster tourism marketing communication management in Aceh Jaya Regency using the SOSTAC approach. Methods: This research used qualitative methods, with data gathered through interviews, focus group discussions, and field observations. Moreover, data analysis employed thematic analysis to categorize certain themes and obtain analytical generalizations. Result: The research showed that the Aceh Jaya government has implemented a post-disaster tourism management process that includes various aspects, such as identifying tourism potential, empowering local communities in the tourism sector through partnership programs, developing supporting infrastructure, and promoting tourism. This is done because the local government is fully aware that sustainable tourism development will have a positive impact on the economic growth and welfare of the people of Aceh Jaya. Implications: The findings of this study suggest that adopting the SOSTAC approach in future post-disaster tourism marketing communication strategies, supported by policy, can have a multiplier effect on the economic growth of the community.
Matrilineal heritage and interpersonal relationship among the indigenous people of Kampung Pulo Hidayat, Dasrun; Hamdani, Neng Heni Rachmawati; Nur Afifa, Vanessa Aura; Taufik, Reza Rizkina
Jurnal Kajian Komunikasi Vol 12, No 1 (2024): June 2024
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jkk.v12i1.50078

Abstract

Background: The cultural practice of inheritance through the female lineage, known as matrilineal relationship, is built on the belief in inheritance values that women are more appropriate to be heirs. However, belief alone is not enough to build a shared commitment to maintain the cultural relationship of the matrilineal system. Purpose: This study aimed to analyze the process of matrilineal cultural relations in the interpersonal relationships of the indigenous people of Kampung Pulo, Garut. Methods: It employed a phenomenological study with a qualitative approach. Data was collected through observation and interviews. The participants were selected purposively with a total of 10 informants consisting of the customary head, deputy customary head, and indigenous people of Kampung Pulo, the original descendants of Embah Dalem Arief Muhammad. Result: This study shows women in the indigenous people of Kampung Pulo play a crucial role in cultural inheritance, especially in preserving heirloom property. Some aspects of interpersonal relationships strengthen matrilineal relationships among the indigenous people of Kampung Pulo. Matrilineal cultural relationships are maintained because they are believed to have values, such as togetherness, harmony, mutual respect, nurturing, and cooperation. Conclusion: The family of the indigenous people of Kampung Pulo is more harmonious with the matrilineal cultural relationship system. The culture is preserved if the members can establish good interpersonal relationships. Implication: The study results are expected to contribute to the cultural preservation in Kampung Pulo, Garut. Besides, it might be worth referring to those who research the matrilineal system, either further research related to its relationship with interpersonal relationships or other fields.

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