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OPERATION EXCELLENCE: Journal of Applied Industrial Engineering
Published by Universitas Mercu Buana
ISSN : 2085429     EISSN : 26545799     DOI : 10.22441/oe
Core Subject : Science,
Decision Sciences, Operations Research & Management
The aim of Operations Excellence: Journal of Applied Industrial Engineering (OE Journal) is to publish theoretical and empirical articles that are aimed to contrast and extend existing theories, and build new theories that contribute to advance our understanding of phenomena related with industrial engineering and industrial management in organizations, from the perspectives of Quality Engineering, Productivity Improvement, Logistic & Distribution, Supply Chain Management, Performance Management & Improvement System, Modelling, Operations Management, Optimization, Green Manufacturing.
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Articles 10 Documents
 1 
Search results for , issue "Vol. 15, No. 2, (2023): OE July 2023" : 10 Documents clear
Main hazard control and hazardous material handling in environment testing laboratory Saing, Bungaran; Hadita, Hadita; Kustiyah, Elvi; Agustin, Dinda Yesika; Amalia, Rizky Yusrina; Kurnia, Hibarkah
Operations Excellence: Journal of Applied Industrial Engineering Vol. 15, No. 2, (2023): OE July 2023
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2023.v15.i2.083

Abstract

The increase in products from chemicals is currently growing rapidly in the Indonesian manufacturing industry. This correlates with a chemical test laboratory that is experiencing a flurry of activity. The placement of chemicals in testing laboratories still does not have problem-solving that can make it easier to search for other potential dangers. So far, the placement of chemicals is not based on hazard, but only on phase differences, namely solid and liquid phases, as well as materials that are frequently and rarely used can pose a hazard. This study aims to provide knowledge about main hazard control to all employees and propose material hazard handling in environmental laboratory testing following the material MSDS. This research method uses the concept of re-layout chemicals in the laboratory based on the type of danger they cause by collecting data obtained from MSDS, literature review studies, references from books, government regulations, and the Merck China website to see the characteristics of chemicals that will be placed in the material stock storage room. This study found a layout mapping of chemicals in the materials storage room, with 3 storage areas and 2 additional storage areas. The result of this research is that Cabinet A is filled with harmless solid phase materials and a class of toxic substances. The chemicals in cabinet B, consist of solid-phase materials that are corrosive, harmless, irritating, carcinogenic, and highly flammable. Whereas on shelf C letter L it consists of liquid phase materials which are harmless, corrosive, dangerous, flammable, highly flammable, highly flammable, carcinogenic or toxic. Whereas Container D contains chemicals that have oxidizing properties and Cabinet E contains chemicals that are highly flammable in water.
Reducing dandori processing time using the single minute exchange of die method in swaging areas in automotive rubber components company Sudarmaji, Heri; Setiawan, Rohmat; Adhika, Muhammad; Pamungkas, M.Dimas Satria
Operations Excellence: Journal of Applied Industrial Engineering Vol. 15, No. 2, (2023): OE July 2023
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2023.v15.i2.079

Abstract

The automotive component company is engaged in the manufacture of automotive rubber components. Based on data obtained from field observations, it was found that the Dandori process on the swaging Nox machine, especially TA090 type, had the highest downtime compared to another component. Based on these problems, research uses the Single Minute Exchange of Die (SMED) method to reduce Dandori downtime in the TA090 swaging process. The SMED method was carried out in three stages: 1. identify internal and external setup, 2.  Converting internal to external setup, and 3. Streamlining aspects of operation. In addition, it also used data processing tools, namely SMART, fishbone, and 5W+1H as support to solve this problem. Improvements were made by converting internal work elements into external ones and streamlining aspects of operation by improving on man, method, and machine/tools categories.  The result of these improvements was a decrease in downtime of 39 minutes 48 seconds and the improvement efficiency achieved was 81.2%.
Analysis of cement raw material control using the min-max stock method in the PT semen bosowa maros Ahmad, Arfandi; Safutra, Nur Ihwan; Herdianzah, Yan; Dahlan, Muhammad; Mutmainnah, Mutmainnah
Operations Excellence: Journal of Applied Industrial Engineering Vol. 15, No. 2, (2023): OE July 2023
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2023.v15.i2.085

Abstract

Inventory of raw materials is one of the crucial problems in the company. Errors in determining the size of raw material inventory is very influential for the smooth production of the company. PT Semen Bosowa Maros is a private company that focuses on cement production. This study aims to avoid excess and shortage of raw materials by calculating the amount of raw material inventory at PT Semen Bosowa Maros. This study uses the Min-Max Stock method. The research data was obtained from the company's annual data with related parties. The results of the study obtained safety stock values of Silica Sand 166.46 ton’s, Gypsum 1482.96 ton’s, Fly Ash 33.71 ton’s, and Trass 30.76 ton’s. Then, the minimum inventory calculation is carried out, it is known that the minimum inventory results are found in Trass raw materials of 260.18 ton’s while the results for maximum inventory are in Gypsum of 22117.18 ton’s. After calculating the min-max, an order policy can be obtained for each material, Silica Sand 1074.85 ton’s, Gypsum 9575.63 ton’s, Fly Ash 217.68 ton’s, and Trass 198.65 ton’s.
Analysis of 220 ml cup supplier selection with AHP method and rating scale: case study PT. sabina tirta utama Lumenta, Karine Nathania; Wahyuda, Wahyuda; Gunawan, Suwardi
Operations Excellence: Journal of Applied Industrial Engineering Vol. 15, No. 2, (2023): OE July 2023
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2023.v15.i2.082

Abstract

PT. Sabina Tirta Utama is a company that produces Bottled Drinking Water (AMDK) in 220 ml cup packaging. The company has problems related to 220 ml cup suppliers such as found in cup packaging with holes when the goods arrive, the quantity does not match the demand so the company needs suppliers who match the company's criteria and produce good quality packaging through supplier selection and assisted with the selection method. decision. The method used in supplier selection is AHP and rating scale. The AHP method is used to obtain global weight values which are then used to assist in ranking with the rating scale method. The purpose of this study was to determine the criteria and sub-criteria for a 220 ml cup and to identify priority suppliers. Supplier selection using 5 criteria and 11 sub-criteria. AHP weighting results on quality criteria is 0.197, price with a weight result of 0.296 delivery with a weight result of 0.401, communication system with a weight result of 0.035, and packaging capability of 0.07. The results of supplier ranking with a rating scale obtained the priority of the first supplier with a final assessment result of 3.551, namely supplier A with a high-performance category. Meanwhile, another alternative priority is supplier B with a final result of 2.641 in the performance category according to standards.
Business conceptual design of photovoltaic installation for billboard lighting Chrissandhi, Erico Sofyan; Pratiwi, Christa Dian; Hastuti, Tiwik Tri; Hisjam, Muhammad; Sutopo, Wahyudi
Operations Excellence: Journal of Applied Industrial Engineering Vol. 15, No. 2, (2023): OE July 2023
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2023.v15.i2.077

Abstract

The usage of advertising as a medium for marketing products/services is used by various businesses to increase profits. The advertising medium mainly used is billboards, which still use fossil energy as an energy source. The Indonesian government's 2060 Net Zero Emission Program promotes using renewable energy (RE) as an energy source, such as photovoltaic (PV) as electrical energy from solar heat. As with RE, the development of PV still has problems in products and business, but PV is ready to be used as an energy source to reduce electricity bill costs. The business idea of PV installation in the advertising company sector emerged to support the government program Net Zero Emission, making advertising companies "green jobs" and absorbing human resources from vocational schools. Business conceptual design with value chains, business model canvas, and lean canvas expected can provide an overview of business opportunities with EBT for Indonesia that are environmentally friendly and energy independent. 
Product design of upper sandal fabric cutting machine using ergonomic function deployment method Wibisono, Aldino; Tranggono, Tranggono
Operations Excellence: Journal of Applied Industrial Engineering Vol. 15, No. 2, (2023): OE July 2023
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2023.v15.i2.084

Abstract

In the production process, the upper sandal cutting of KUB Mampu Jaya is still done manually using scissors one by one for each mold. The purpose of this research is to create an ergonomic upper sandal cutting machine. The method used in this research is Ergonomic Function Deployment (EFD). Direct data collection involved observing the production stages and activities carried out by workers through interviews and surveys. The results show that this sandal upper cutting machine has been designed by adjusting user needs so as to minimize production time and the cutting process becomes more efficient. Previously, the production or cutting time took 2 minutes per one upper sandal mold, but with this new cutting machine, the cutting process only takes 1 minute per upper sandal mold, saving up to 1 minute. The results of this study will provide a better solution in designing a sandal upper fabric cutting machine that prioritizes ergonomic aspects and can reduce musculoskeletal complaints.  
Analysis of factors influencing customer satisfaction dkriuk fried chicken serua using PLS-SEM Mahardika, Dikki; Surjasa, Dadang; Safitri, Dian Mardi
Operations Excellence: Journal of Applied Industrial Engineering Vol. 15, No. 2, (2023): OE July 2023
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2023.v15.i2.081

Abstract

One of the food menus that can be eaten at every meal is fried chicken. As the fried chicken franchise culinary business grows in the Jabodetabek area, trade competition to win the hearts of consumers is getting higher. Dkriuk Fried Chicken (DFC) Serua is a fried chicken culinary business. Understanding consumer needs is very important because a culinary business needs regular customers to survive. The decrease in the chicken frying business and the existence of similar business competition around the location need to be researched. This study aimed to determine the effect of price, product, service and relationship management with customers on customer satisfaction. The analysis was carried out partially on each variable. This study conducted a correlation test between variables using the PLS-SEM approach using SmartPLS version 3. Based on the data obtained by distributing questionnaires to 76 DFC Serua consumers who came directly, the analysis of the relationship between variables was obtained. Product variables have a significant influence on customer satisfaction. Price has a significant influence on customer satisfaction. Service has no significant effect on customer satisfaction. Relationship management with customers has no significant effect on customer satisfaction.
Models of supply chain management in the efforts to develop the banyumasan batik industry Susanti, Marcely; Nurlaili, Nurlaili; Darmawan, Rachmat
Operations Excellence: Journal of Applied Industrial Engineering Vol. 15, No. 2, (2023): OE July 2023
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2023.v15.i2.086

Abstract

Inventory of raw materials is one of the crucial problems in the company. Errors in determining the size of raw material inventory is very influential for the smooth production of the company. PT Semen Bosowa Maros is a private company that focuses on cement production. This study aims to avoid excess and shortage of raw materials by calculating the amount of raw material inventory at PT Semen Bosowa Maros. This study uses the Min-Max Stock method. The research data was obtained from the company's annual data with related parties. The results of the study obtained safety stock values of Silica Sand 166.46 ton’s, Gypsum 1482.96 ton’s, Fly Ash 33.71 ton’s, and Trass 30.76 ton’s. Then, the minimum inventory calculation is carried out, it is known that the minimum inventory results are found in Trass raw materials of 260.18 ton’s while the results for maximum inventory are in Gypsum of 22117.18 ton’s. After calculating the min-max, an order policy can be obtained for each material, Silica Sand 1074.85 ton’s, Gypsum 9575.63 ton’s, Fly Ash 217.68 ton’s, and Trass 198.65 ton’s.
Design of service quality and analysis of customer satisfaction in SME culinary products with the quality function deployment method Supriyati, Supriyati; Putra, Fibi Eko; Widya, Adi Rusdi
Operations Excellence: Journal of Applied Industrial Engineering Vol. 15, No. 2, (2023): OE July 2023
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2023.v15.i2.080

Abstract

SMEs are medium-level community businesses with limited capital. The type of business that can revive the economy, especially the economy for families, is the SMEs culinary business which is consumed by the community every day. One of the SMEs that is still surviving despite experiencing a decline is the SMEs in the culinary field. The results of observations and interviews with one of the SMEs culinary businesses, in a period of 12 months, sales decreased by an average of up to 50%. The cause of the decline in sales is not known with certainty, so it is necessary to evaluate the performance of these SMEs. QFD is one method that can be used to obtain a clear and objective picture of Customer needs. The research method involves Customers as respondents, the number of samples is 80 with 26 valid and reliable attributes. The results of the analysis using Importance Performance Analysis (IPA) show that there are five attributes that are considered important for Customers to become priority improvements. These attributes are related to the Tangible aspect, namely the presentation of Durian sticky rice products that are attractive, the portion according to expectations, Assurance, namely the consistency of the ripeness of the durian fruit, the taste of the durian fruit is felt in every portion, Empathy, namely the ethics in serving Customers. Based on the QFD approach, the priority is the technical importance rating by making standard operating procedures for each technical response in the form of standard operating procedures for checking raw materials and the amount of raw materials used in each serving, re-examining, providing the composition of the main raw materials so that the taste remains consistent (Assurance). Serving techniques with serving portions, cleanliness of physical facilities (Tangible), service to Customers and socialization of Customer service standards (Emphaty), and ordering techniques (reliability). So that in order to maintain and maintain the quality of SMEs products and services in the culinary field, it is necessary to conduct a performance assessment, especially related to the four aspects of service quality Assurance, Tangible, Empathy and Reliability as a design in assessing service quality
Quality improvement of food products using taguchi method: a study in a bread product SME Alifin, Fakhri Ikhwanul; Rahma, Rana Ardila; Sadidan, Ikhwanussafa; Fitriani, Risma
Operations Excellence: Journal of Applied Industrial Engineering Vol. 15, No. 2, (2023): OE July 2023
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2023.v15.i2.078

Abstract

Quality is one of the most crucial factors for manufactured products. Good product quality will increase customer loyalty and hence, higher profit for the company. SR company is a local Small Medium Enterprise (SME) in Bandung that produces bread products. Among various kinds of bread, Kadet is the main product with an average production of approximately 1000 pcs per day. In addition, Kadet bread has numerous defective products with an average of 3%-5% per 1000 pcs. Moreover, Kadet is a product baked at high temperatures, and hence, the timing of the production staff is crucial to prevent defectiveness. In this work, we use the Taguchi method to obtain factors that produce defectiveness and the combination of the optimal production factors. Furthermore, using the Analysis of Variance, the results show the optimal process design for minimum defective Kadet bread products as the process evaluation for better product quality. 

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