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All Journal Jurnal Kajian Bali Journal of Indonesian Tourism and Development Studies JAM : Jurnal Aplikasi Manajemen ASEAN Journal on Hospitality and Tourism JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi) Jurnal Kreativitas PKM JSHP (Jurnal Sosial Humaniora dan Pendidikan) Ultima Management : Jurnal Ilmu Manajemen Patrawidya: Seri Penerbitan Penelitian Sejarah dan Budaya International Journal of Economics, Business and Accounting Research (IJEBAR) Jurnal Ekonomi Manajemen Sistem Informasi Jurnal Ilmiah Edunomika (JIE) GANDRUNG: Jurnal Pengabdian Kepada Masyarakat Jurnal Cahaya Mandalika Global Research on Tourism Development and Advancement (GARUDA) Journal Research of Social Science, Economics, and Management JPLED Jurnal Sains Terapan Pariwisata
Agoes Tinus Lis Indrianto
Universitas Ciputra
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Library & Information Science Mathematics Medicine & Pharmacology Nursing Physics Public Health Social Sciences Veterinary Other

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Private Business' Roles as Stakeholders in Developing Surabaya as Tourism Destination Indrianto, Agoes Tinus Lis; Din, Kadir H.; Rashid, Basri
Journal of Indonesian Tourism and Development Studies Vol. 5 No. 3 (2017)
Publisher : Graduate School, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jitode.2017.005.03.07

Abstract

According to UNWTO report, the international tourist arrivals reached 1.2 billion people in 2016. There was 5% growth in the developed countries and 2% growth in the developing countries, including Indonesia. In 2016, Indonesia welcomed 11.52 million international tourists. As the second biggest city in Indonesia, Surabaya has important roles for the country. Receiving around 564,000 international tourists in 2016, Surabaya had changed into a tourism destination. The development began in 2005 when Surabaya Tourism Promotion Board was set up to promote the city tourism. This board consists of private tourism business, such as hotels, restaurants, travel agents and tourist attraction operators. They are working together with other tourism stakeholders in Surabaya. This study aims to reveal the roles of private business in developing Surabaya as tourism destination. The study describes the activities done by private business to develop Surabaya, such as conducting promotional activities, developing products, initiating new programs and joining in international events. Moreover, they are actually helping their own business as well as supporting tourism destination development in Surabaya. This study shows that commitment, consistency, and collaboration among private business as the stakeholders are the keys to develop tourism destination in Surabaya.Keywords: Destination, Development, Private Business, Roles, Surabaya, Tourism.
Perceived Risks and Evolving Travel Expectations: The Reimagining of Langkawi and Bali Tourism Landscapes after COVID-19 Azrul Abdullah; Azila Azmi; Norshamshina Mat Isa; Putu Sucita Yanthy; Agoes Tinus Lis Indrianto
Jurnal Kajian Bali (Journal of Bali Studies) Vol. 15 No. 2 (2025): Symbolism in Balinese Rituals
Publisher : Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JKB.2025.v15.i02.p08

Abstract

The COVID-19 pandemic has profoundly impacted global tourism, altering travel behaviours and reshaping risk perceptions. This study investigates tourists' perceived risks and travel expectations in the new normal, focusing on Langkawi Island, Malaysia, and Bali, Indonesia, the two prominent Southeast Asian destinations. Using a qualitative approach, in-depth interviews with 60 participants (30 from each destination) revealed three key themes: destination risk, physical equipment risk, and vacation risk. The findings highlight the critical role of health and safety measures, including sanitation practices and digital innovations, in rebuilding tourist confidence. While Langkawi emphasizes family-friendly attractions and local travel bubbles, Bali leverages its cultural heritage and wellness tourism to align with evolving traveller priorities. Recommendations include adopting sustainable tourism practices, enhancing health communication, and integrating contactless technologies to foster resilience in the tourism sector. These insights offer valuable guidance for policymakers and stakeholders in designing adaptive strategies to ensure sustainable growth and competitiveness in the post-pandemic era.
Strategi Digital Marketing Rustic Market Forest Tree Untuk Tetap Bertahan dan Berkembang di Tengah Kompetisi Cafe Viral dan Kekinian di Surabaya Nengrugaya; Agoes Tinus Lis Indrianto
JURNAL ILMIAH EDUNOMIKA Vol. 10 No. 2 (2026): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v10i2.19849

Abstract

Agit, A., Wildayanti, & Oktavianty. (2024). Efektivitas Penggunaan Transaksi Digital DalamMenunjang Kinerja Bisnis. JEMPER (Jurnal Ekonomi Manajemen Perbankan), 6(2), 88–97. Anggita, N. R., & Sulistyorini. (2025). Pemanfaatan Media Sosial untuk Meningkatkan Branding Lembaga Pendidikan : Tinjauan Sistematis 2021-2024. Didaktika: Jurnal Kependidikan, 14(4), 6769–6786. Arianto,  B.  (2024).  Triangulasi  Metoda  Penelitian  Kualitatif  (I.  K.  Hatiebi,  S.  Ghozi,  E. Sorongan, & Gozali (eds.)). Borneo Novelty Publishing. Daga, H. R. (2024). Branding Marketing 5.0. PT. Adab Indonesia. Fachrudin, K., & Megawati, S. (2022). Implementasi Kebijakan Perizinan Perdagangan (Studi  Pada Umkm Warung Kopi Di Kecamatan Wiyung, Kota Surabaya). Publika, 10(1), 323–334. Firmananda, F. I., Jati, P. Z., & Tanjung, L. S. (2025). Digital Marketing dalam Menghadapi Persaingan  Bisnis  Sebuah  Universitas  di  Era  Digital :  Kajian  Konseptual.  Jurnal Publikasi Sistem Informasi Dan Manajemen Bisnis, 4(2), 187–198. Istikharoh, L., Aditia, Y., Pertiwi, N., Rahmawati, M., & Firdaus, D. (2025). Peran Digital Marketing dalam Meningkatkan Daya Saing UMKM Kuliner pada Yohana Kitchen Jakarta. Jurnal Manajemen Dan Akuntansi, 5, 1008–1017. Jauza, B. A., & Suryawardani, B. (2026). The Influence of Store Atmosphere on Gen Z Visit Intention. Golden Ratio Of Marketing And Applied Psychology Of Business, 6(1), 251–263. https://doi.org/https://doi.org/10.52970/grmapb.v6i1.1493 Johni, P. E., Sulistyani, N. W., Ramadhan, F., & Hidayat, H. (2025). Effectiveness of Content Marketing in Attracting Generation Z Consumer Loyalty. Oikonomia Journal of Management Economics and Accounting, 2(2), 45–58. https://doi.org/https://doi.org/10.61942/oikonomia.v2i2.309 Juanto, R. H., Laksamana, P., & Sorongan, F. A. (2025). Strategi Pemasaran Dan Komunikasi Untuk Kafe Milenial Dan Gen Z. Indonesian Community Service and Empowerment Journal (IComSE), 6(1), 631–638. Kotler, P., Keller, K. L., & Chernev, A. (2021). Marketing Management. Pearson. Langgur, P. A., Gunawan, C. I., & Setyaningrum, F. (2025). Marketing Strategies in Increasing Buying Interest and Customer Satisfaction in The Era of Digital Marketing Trends on Company Srawung Konveksi Malang City. International Journal of Management and Business, 2(4), 34–42. Lumentut,  D.  M.  (2024).  Analisis  Strategi  Pemasaran  Digital  Dalam  Meningkatkan  Brand Awareness Pada UMKM Kuliner Di Kota Manado. Jurnal Ilmiah Raflesia Akuntansi, 10(2), 1143–1146. Lutfi, L. M. H., Asraf, & Hakim, A. (2025). Analisis Kualitas Layanan Dalam Meningkatkan Loyalitas Pasien ( Studi Kasus Praktek Dokter Kandungan Di Apotek Zahara Farma Kendari. Journal of Innovative and Creativity, 5(3), 13717–13728. Maharani, C., & Fasa, M. I. (2025). Ruang Lingkup E-Business Terhadap Kehidupan Globalisasi Modern Saat Ini. JICN: Jurnal Intelek Dan Cendikiawan Nusantara, 2(2), 963–972. https://doi.org/https://doi.org/10.56910/gemilang.v5i3.2618 Maulana, H., & Yuliaji, E. S. (2024). Pengaruh Experiental Marketing terhadap Customer Satisfaction dan Word of Mouth Pendahuluan. Jurnal Riset Bisnis Dan Manajemen Tirtayasa (JRBMT), 8(2), 159–171. Prasloranti, Z. P., & Hartati, S. (2024). Cafe Marketing Strategy in Indonesia to Increase Brand Awareness. Journal of Business Management Education ( JBME ), 9(3), 56–66. Puta, I. M. D. C., Pamungkas, E. F. A., Yasa, G. P. P. A., & Wibawa, A. P. (2025). Merangkai Realitas Mengenal Editing Non-Fiksi: Dari Footage Hingga Penayangan. Pusat Penerbitan LP2MPP Institut Seni Indonesia Bali. Sachrir, M. I., & Mustari, U. A. (2025). Strategi Pemasaran Digital Berbasis Media Sosial Untuk Penguatan  Kapasitas  SDM  Usaha  Mikro  Di  Kampung  Bukit  Makmur,  Kalimantan Timur. Nusantara Innovation Journal, 3(2), 195–215. Sahieza, F. N., Awaludin, A., & Ambarwati, M. R. (2026). Analisis Kualitas Pelayanan Bank Jateng (Studi pada Mahasiswa Universitas Tidar). Jurnal Mirai Management, 11(1), 253–272. Saputra, O. V. P., & Riofita, H. (2024). Cara Efektif Menggunakan User-Genereted Content Dalam Kampanye Pemasaran. Jurnal Spektrum Ekonomi, 7(11), 94–100. Saragi, O. R., Fikriansah, M., & Hasugian, L. E. (2023). Mengapa Content Marketing itu Penting untuk Bisnis ? Journal of Information Systems and Management (JISMA), 02(06), 67–69. Sugiyono. (2023).  Metode   Penelitian  (Vol.  17).           Alfabeta.https://online.fliphtml5.com/cyqfr/jppo/ Suhartapa,  Sudaryana,  A.,  &  Supardi.  (2024).  Pengaruh  Strategi  Experiential  Marketing Terhadap Kepuasan Pelanggan Pada The Westlake Resto Yogyakarta. Kepariwisataan : Jurnal Ilmiah, 18(1). Wati, A. P., Martha, J. A., & Indrawati, A. (2020). Digital Marketing. Edulitera. Widya, I. N. (2024). Membangun Kepercayaan: Peran Brand Image Dan Brand Trust Dalam Memediasi Hubungan E-Wom Dan Purchase Intention. JPRO, 5(3), 482–497. Wildan, M., Irfan, M., & Sanjaya, R. D. (2025). Perkembangan Dan Strategi Bisnis Coffee Shop di Era Modern: Studi Kasus Pada Coffee Shop Lokal di Indonesia. AL MIKRAJ Jurnal Studi      Islam              Dan              Humaniora,              5(2),   2210–2220. https://doi.org/10.37680/almikraj.v5i2.7624 Yusuf, R., Istiharini, & Hendrayati, H. (2024). Brand Trust dalam Perspektif Konsumen: Sebuah Systematic Literature Reviewterhadap Faktor Dan implikasinya. Jurnal Eko-Bisma, 3(2), 328–339. Zulfirman, R. (2022). Implementasi Metode Outdoor Learning dalam Peningkatan Hasil Belajar Siswa  pada  Mata  Pelajaran  Agama  Islam  di  MAN  1  Medan.  Jurnal  Penelitian, Pendidikan Dan Pengajaran: JPPP, 3(2), 147–153. https://doi.org/http://dx.doi.org/10.30596%2Fjppp.v3i2.11758
ANALISA KEPUASAN PELANGGAN TERHADAP PRODUK DAN LAYANAN DI LE BLÉ BOULANGERIE SURABAYA Samantha Jane Hampton; Sherryn Sheronna; Agoes Tinus Lis Indrianto; Ivana Grasielda
JURNAL ILMIAH EDUNOMIKA Vol. 10 No. 2 (2026): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v10i2.19878

Abstract

This study seeks to examine customer satisfaction with the products and services offered at Le Blé Boulangerie Surabaya. Customer satisfaction serves as a key measure of business performance, indicating the extent to which a company fulfills or surpasses customer expectations. A qualitative case study approach was employed to gain an in-depth understanding of customers’ perceptions and experiences. Data were gathered through in-depth interviews, observations, and documentation, involving both new and repeat customers, as well as internal stakeholders. The results reveal that customer satisfaction is shaped by several important factors, including product quality (such as taste, presentation, and variety), service quality, pricing, café ambiance, and location. Most customers expressed satisfaction with the consistency and quality of the products, along with the friendly and responsive service provided. Furthermore, emotional aspects such as comfort and overall atmosphere significantly contribute to the level of satisfaction experienced by customers. The study concludes that sustaining high product quality, enhancing service consistency, and continuously innovating menu offerings are crucial strategies for increasing customer satisfaction and fostering customer loyalty. These findings are expected to offer practical insights for improving customer experience within the culinary business industry.
Analysis of the Relationship Between Factors of the Health Belief Model (Perceived Benefit and Perceived Barrier) and Service Quality (Reliability and Responsiveness) on Outpatient Satisfaction, Controlling for Sociodemographic Characteristics, at the Cardiology Clinic of Hospital X in Indonesia Michael Aditya Lesmana; Agoes Tinus Lis Indrianto
Journal Research of Social Science, Economics, and Management Vol. 5 No. 11 (2026): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i11.1509

Abstract

Patient satisfaction is a critical measure of healthcare quality, particularly in cardiac outpatient services where cardiovascular disease constitutes a major global health burden. In Indonesia, stroke and ischemic heart disease represent the leading causes of mortality, emphasizing the need for effective and responsive cardiac care. Despite a national hospital satisfaction rate of 82.7%, this figure remains below the government target of 90–95%, highlighting gaps in service delivery, especially in responsiveness and reliability. This study aims to examine the influence of Health Belief Model dimensions (perceived benefits and perceived barriers) and SERVQUAL service quality attributes (reliability and responsiveness) on outpatient satisfaction at a cardiac polyclinic, while controlling for sociodemographic factors such as age, gender, education, and marital status. A quantitative cross-sectional design was employed, collecting data from 146 adult patients using structured questionnaires. Data were analyzed through hierarchical multiple regression to determine the partial and combined effects of the independent variables. The findings indicate that responsiveness is the most dominant predictor of patient satisfaction, followed by reliability and perceived barriers, whereas perceived benefits and sociodemographic factors showed no significant influence. These results suggest that operational efficiency and barrier mitigation are more impactful than inherent medical benefits in determining patient satisfaction. The study concludes that prioritizing responsiveness, reliability, and the reduction of procedural barriers can substantially improve patient satisfaction, providing actionable insights for healthcare management and policy optimization.
Wisata Darat Labuan Bajo: Alternatif Strategis Menuju Branding Destinasi Yang Berkelanjutan Elisabeth Julianna C Paput; Hilda Yunita Wono; Agoes Tinus Lis Indrianto
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 4 (2026): Jurnal Ekonomi Manajemen Sistem Informasi (Maret - April 2026)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i4.7694

Abstract

Pariwisata berperan penting dalam perekonomian nasional. Labuan Bajo sebagai Destinasi Super Prioritas selama ini dikenal luas melalui wisata bahari. Namun, dominasi tersebut menimbulkan persoalan seperti kurang berkembangnya wisata darat, ketimpangan citra destinasi, distribusi manfaat ekonomi yang tidak merata, serta kerentanan cuaca dan tekanan ekologis. Penelitian ini menganalisis potensi wisata darat Labuan Bajo serta merumuskan strategi branding agar wisata darat memiliki citra kuat sebagai alternatif sekaligus pelengkap wisata bahari. Menggunakan pendekatan kualitatif desain studi kasus, informan meliputi pemerintah daerah, BPOLBF, travel agent, masyarakat, dan wisatawan. Data dikumpulkan melalui wawancara mendalam, observasi, dan studi dokumen, lalu dianalisis tematik menggunakan NVIVO. Hasil penelitian menunjukkan pengembangan wisata darat dipengaruhi penguatan atraksi budaya dan pengalaman autentik sebagai inti produk. Interaksi budaya, narasi interpretatif, dan keterlibatan masyarakat menjadi faktor pembeda utama. Temuan menegaskan pentingnya branding terintegrasi, peningkatan kapasitas pemandu wisata, serta kolaborasi lintas sektor antara pemerintah, BPOLBF, pelaku usaha, dan masyarakat. Penelitian ini menguatkan relevansi kerangka 4A, Experiential Tourism Model, dan Customer-Based Brand Equity dalam menjelaskan keterkaitan atraksi, pengalaman, branding, dan loyalitas wisatawan. Implikasi kebijakan menekankan perlunya pengembangan wisata darat yang berdaya saing, inklusif, dan berkelanjutan melalui penguatan budaya serta kolaborasi terintegrasi.
Organizational Effectiveness of Family Firms in Java Island: The Role of Family Essence and Socioemotional Wealth Nony Kezia Marchyta; Anna Safira; Clarissa Listya Susilo; Agoes Tinus Lis Indrianto
Journal of Practice Learning and Educational Development Vol. 6 No. 1 (2026): Journal of Practice Learning and Educational Development (JPLED)
Publisher : Global Action and Education for Society

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58737/jpled.v6i1.991

Abstract

The influence of socioemotional wealth in the family business is substantial, but conflicting findings exist. Furthermore, there is a lack of research addressing it in the family business at Java Island. The research aims to analyze the relationship between family essence, socioemotional wealth, and organizational effectiveness in family businesses at Java Island. This quantitative research used a purposive sampling technique for data collection by distributing questionnaires to owners, successors, or management of family businesses in Java Island. The hypotheses were tested using Partial Least Square. The results indicate that family essence positively influences socioemotional wealth and organizational effectiveness, while socioemotional wealth positively influences organizational effectiveness. This study helps family businesses improve organizational effectiveness by identifying family essence and socioemotional wealth as essential variables to focus on. They can increase organizational effectiveness by forming a strategy based on strengthening family essence and socioemotional wealth.
Analisis Budaya Kerja dan Kepuasan Karyawan dalam Mendukung Kualitas Layanan: Studi Kasus Budaya Kerja di Restoran X Revitha Regina Rejadi; Brillyan Lorinanto; Agoes Tinus Lis Indrianto
JSHP : Jurnal Sosial Humaniora dan Pendidikan Vol. 10 No. 1 (2026)
Publisher : Pusat Penelitian dan Pengabdian kepada Masyarakat Politeknik Negeri Balikpapan.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32487/jshp.v10i1.3085

Abstract

This study aims to understand the dynamics of work culture and employee satisfaction in shaping service quality at Restaurant X. The background of this research is based on the increasing competition within the restaurant industry, which demands innovation, service consistency, and effective human resource management, making organizational work culture and employee satisfaction important internal factors. This study employs a qualitative approach using a case study method to obtain an in-depth understanding within the operational context of the organization. Data were collected through semi-structured interviews with management and employees, as well as non-participatory observations of service activities. Data analysis was conducted thematically using an interactive model. The findings indicate that the internalization of customer-oriented work culture values, employee satisfaction through a supportive work environment, and the integration of both factors mutually reinforce one another in promoting responsive, consistent, and empathetic service practices. This study illustrates that the relationship between work culture and employee satisfaction plays a strategic role in supporting responsive and customer-oriented service practices.
The Effect of Clinical Competence, Persona Image and Accessibility of Doctor's Services on Patient Revisit Intention at Hospital X Fransiska Amelia Sugianto; Wiliam Santoso; Agoes Tinus Lis Indrianto
Journal Research of Social Science, Economics, and Management Vol. 4 No. 10 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i10.836

Abstract

The purpose of this study is to analyze the relationship between the influence of clinical competence, persona image, and service accessibility on patient satisfaction, which will influence repeat visit intentions. This study employed a quantitative methodology, analyzing data collected from questionnaires completed by 182 respondents. Researchers carried out an analysis using primary data obtained by distributing questionnaires via Google Forms at Hospital X in the Solo Raya area. The research results showed that the doctor's clinical competence, persona image, and service accessibility influence patient satisfaction, which can influence the patient's intention to revisit. This research can provide important insights for health service providers, especially hospitals, to be able to develop strategies aimed at increasing patient retention through increasing clinical competence, positive persona image of doctors, and ease of service accessibility to improve service quality with the primary objective of enhancing the volume of patient visits.
The Influence of Green Marketing and Price Perception on Brand Image and Its Impact on Purchase Intention Andreas P. Muljono; Metta Padmalia; Agoes Tinus Lis Indrianto
Journal Research of Social Science, Economics, and Management Vol. 4 No. 11 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i11.866

Abstract

The increase in public awareness of environmental issues in recent years has prompted many companies to implement green marketing as part of their marketing strategy. Jago Coffee, as one of the pioneers in  the café-on-wheels concept  in Indonesia, uses an eco-friendly marketing strategy through collaboration with the environmental organization Bumiterra for forest reforestation in Borneo. The increasingly fierce competition in the coffee industry makes this research necessary to find out how Attitude to Green marketing and price perception affect  Jago Coffee's Brand Image, as well as its impact on  consumer Purchase Intention. The underlying theory of this research is the Theory of Planned Behavior (TPB). This study uses a quantitative method with survey techniques and involves 170 respondents who were selected through purposive sampling techniques. Data analysis was carried out using Structural Equation Modeling (SEM) to test the relationships between variables. Validity and reliability tests using Cronbach's Alpha and Composite Reliability are used to ensure that the instruments used are valid and reliable. The results of the study show that both Attitude to Green Marketing and Price Perception have a significant effect on Brand Image, and Brand Image has the strongest influence on Purchase Intention. Although these two variables also have a direct effect on Purchase Intention, they become stronger when mediated by Brand Image. Interestingly, Price Perception shows a weaker direct influence on Purchase Intention, indicating that cheap prices alone are not enough to drive purchases in the absence of a strong brand image. 
Co-Authors Abdullah , Azrul Adrie Oktavio Agustinus Nugroho Agustinus Nugroho Andreas P. Muljono Anna Kristanti, Dwi Anna Safira Azila Azmi Azmi , Azila Azrul Abdullah Basri Rashid Basri Rashid, Basri Brillyan Lorinanto Dimas Wahyu Setyawan Elisabeth Julianna C Paput Erris Kusumawidjaya Fransiska Amelia Sugianto Guntur Gunawan Hendra Hilda Yunita Wono I Dewa Gde Satrya Widyaduta Ivana Grasielda Kadir H. Din Kadir H. Din, Kadir H. Kusmastuti, Erny Lexi Pranata Budidharmanto Liestya Padmawidjaja Mat Isa, Norshamshina Metta Padmalia Michael Aditya Lesmana Michelle, Kathleen Nengrugaya Nony Kezia Marchyta Norshamshina Mat Isa Purwadi, Kezia Victory Putu Sucita Yanthy Rean Mitasari Reni Dwi Wahyuni Revitha Regina Rejadi Rizki Adityaji Samantha Jane Hampton Sherryn Sheronna Steven Gunawan Sucita Yanthy , Putu Susilo, Clarissa Tony Antonio Tourism Verina Wijaya Widyawati, Christy Wiliam Santoso Yahya, Ellen Lawrencia Yopy Junianto