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Can Customer Loyalty Mediate Customer Trust in Business Sustainability at Village Credit Institution? Sarmawa, I Wayan Gde; Sugianingrat, Ida Ayu Putu Widani
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 8 No. 2 (2022): September
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v8i2.1653

Abstract

The main point of this research was to examine and analyze the impact of customer trust on customer loyalty and business sustainability at the Village Credit Institution in Klungkung Regency. The determination of the VCI as the research sample was carried out by unproportionate random sampling. The research respondents were customers in each VCI who were taken by accident (which was met at the time of the research) with a total number of respondents as many as 170 customers. Analysis this research and hypothesis using the SmartPLS 3.3.2 program with three level, the first is testing validity and reliability, the second is testing the accuracy of the research model, and the third is testing hypotheses. This results in this study indicate that customer trust has a positive relationship and significant impactt on customer loyalty and business sustainability. The customer loyalty has a significant positive effect relationship on business sustainability. Customer loyalty acts as a mediator of customer trust on the business sustainability of VCI in Klungkung Regency.
Building Sustainable Competitive Advantage In the Academic Environment of Private Higher Education In Bali Sitiari, Ni Wayan; Sariani, Ni Ketut; Martadiani, A.A. Media; Sarmawa, I Wayan Gde
Jurnal Pendidikan Indonesia Vol 13 No 3 (2024): September
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jpiundiksha.v13i3.66053

Abstract

Globalization has had the impact of changes in the management of an organization, both business and non-business organizations. Every organization will survive if it has a competitive advantage. The research objective is to build sustainable competitive advantage in managing organizations in the education sector. This research explains how the knowledge management process, termed Knowledge Management, is influenced by business strategy mediation in increasing sustainable competitive advantage. Respondents are structural academic officials at private universities in Bali. The number of respondents was 100 people from 6 private universities in Denpasar. The sampling method uses non-probability purposive judgment sampling, where the sample is limited to structural officials in the academic field. This research uses descriptive and inferential statistics. Descriptive statistics are used to determine the characteristics of respondents and describe respondents' answers. Inferential statistics using Partial Least Square.to analyze data and test hypotheses.The research results show that the influence of Knowledge Management on business strategy and competitive advantage is positive and significant, business strategy mediates the influence of the KM process on competitive advantage. This means that the better the knowledge management process, the more relevant the strategies used, the more competitive advantage will increase. The implications of this research indicate that private higher education institutions in Bali need to adopt innovative strategic approaches to increase competitiveness.
Mediation of Entrepreneurial Motivation: The Role of Entrepreneur Learning, Self-Efficacy and Family Environment in Increasing Interest in Entrepreneurship Martini, Ida Ayu Oka; Sari, Desak Made Febri Purnama; Sarmawa, I Wayan Gde; Qomariah, Nurul; Ridwan, Wachid
Jurnal Aplikasi Manajemen Vol. 22 No. 2 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.02.02

Abstract

The recovery period from the COVID-19 pandemic has stimulated the acceleration of economic recovery in Indonesia, but the availability of job opportunities is still not optimal. In response, students' entrepreneurial interests must always be improved. The aim of this research is to analyze the influence of entrepreneurial learning, self-efficacy, and family environment, motivation and entrepreneurial interest. This research was designed as quantitative research with a causal type of research. The population in this research was all Denpasar Bali Private University students, with a sample of 250 students. The sampling technique uses purposive random sampling. The data in this research was obtained through a survey method using a questionnaire. The data analysis technique uses partial least squares. The research results show that entrepreneurial learning, self-efficacy, and family environment have a significant effect on entrepreneurial motivation. Likewise, self-efficacy, family environment, and entrepreneurial motivation also have a significant influence on entrepreneurial interest. However, entrepreneurial learning does not have a significant influence. Entrepreneurial motivation can act as a mediator in the influence of family environment on entrepreneurial interest but not on entrepreneurial learning and self-efficacy. It is hoped that this research can become a reference for the Government to develop strategies to fulfill the target of an entrepreneurial ratio of at least 4% of the population in order to accelerate Indonesia to become a developed country by 2045.
PENGUATAN INTEGRITAS KEPEMIMPINAN LEMBAGA PERKREDITAN DESA (LPD) DI BALI Sarmawa, I Wayan Gde; Putra, Ida Bagus Udayana; Tantra, I Gusti Lanang Putu
Jurnal Kreativitas dan Inovasi (Jurnal Kreanova) Vol 5 No 1 (2025): Januari
Publisher : Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24034/kreanova.v5i1.6849

Abstract

Lembaga Perkreditan Desa (LPD) merupakan lembaga keuangan mikro memiliki peran penting dalam mendorong perekonomian di tingkat desa. Namun, sejumlah LPD tingkat kesehatannya kurang baik. Beberapa media massa menuliskan, terdapat oknum pengelola LPD terjerat kasus penggelapan dana LPD. Informasi ini memberikan makna bahwa integritas pengelola LPD masih lemah. Untuk itu, tim pengabdian kepada masyarakat melaksanakan pengabdian dalam bentuk ceramah penguatan integritas kepemimpinan LPD di Desa Gunaksa-Klungkung. Kegiatan PKM menghadirkan narasumber Prof. Dr. I Wayan Gede Supartha, SE., SU, didampingingi oleh tim PKM Dr. Drs. I Wayan Gde Sarmawa, MM., Dr. Ida Bagus Udayana Putra, Dr. I Gusti Lanang Putu Tantra. M.Si, beserta mahasiswa dari Universitas Warmadewa. Hadir dalam kegiatan tersebut Bendesa Adat, Prebekel, Ketua dan anggota LPD Desa Gunaksa. Kegiatan berlangsung selama satu hari. Hasil pelaksanaan PKM ini diharapkan mampu menumbuh-kembangkan semangat kepemimpinan yang berintegritas tinggi dalam pengelolaan LPD, sehingga mampu meningkatkan perannya sebagai penggerak ekonomi desa untuk kesejahteraan Masyarakat desa.
Relationship between Green Entrepreneurial Orientation and Financial Literacy on SMES' Financial Performance Ningsih, Ni Luh Anik Puspa; Darma, I Ketut; Dewi, Made Pratiwi; Karyati, Ni Kadek Tata; Mustika, Rhenasya Oktiani; Sarmawa, I Wayan Gde
Jurnal Economia Vol. 21 No. 3 (2025): October 2025
Publisher : Faculty of Economics and Business, Universitas Negeri Yogyakarta in collaboration with the Institute for

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/economia.v21i3.72982

Abstract

The growth of tourism encourages the growth of the Culinary MSME sector in Bali. The culinary sector is very vulnerable to producing waste. On the other hand, SMEs are expected to be oriented towards the concept of green entrepreneurship to minimize waste. This study aims to analyze the influence of the implementation of green entrepreneurial orientation (GEO) and financial literacy on the performance of SMEs. The subject of this study is culinary SMEs in Bali with the distribution of questionnaires to 100 samples. The analysis techniques used are descriptive analysis and inferential analysis with Partial Least Squares. The results of this study show that financial literacy has a significant positive effect on GEO, but financial literacy has a non-significant effect on the performance of culinary SMEs in Bali and GEO has a significant positive impact on the performance of culinary SMEs in Bali.
GAYA KEPEMIMPINAN TRANSFORMASIONAL DAN TRANSAKSIONAL SERTA HUBUNGANNYA DENGAN KINERJA KARYAWAN (TINJAUAN TEORITIS DAN EMPIRIS) Sarmawa, I Wayan Gde
Jurnal Ilmiah Manajemen & Bisnis Vol 4 No 2 (2019)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (137.539 KB)

Abstract

Gaya kepemimpinan adalah cara memberikan arahan, menerapkan strategi, dan memotivasi individu untuk mencapai tujuan yang diinginkan. Gaya kepemimpinan direplikasi dalam sikap dan perilaku tetapi pada gilirannya adalah hasil dari interaksi yang kompleks antara cara individu berpikir dan merasakan. Para peneliti menyoroti beragam pendekatan / gaya kepemimpinan yang didasarkan pada asumsi dan teori yang berbeda. Seiring berjalannya waktu, para analis telah bekerja untuk mengembangkan berbagai model, teori dan asumsi mengenai gaya kepemimpinan. Inti dari penelitian mereka adalah untuk menguraikan efektivitas kepemimpinan dalam organisasi/perusahaan termasuk pembentukan otoritas, mendorong rasa tanggung jawab, meminimalisasi dan mengatasi masalah karyawan dalam konteks situasi yang sudah berlaku. Dalam berbagai penelitian, di antara banyak gaya kepemimpinan, maka dua gaya kepemimpinan menjadi jauh lebih menonjol yaitu kepemimpinan transformasional dan transaksional. Kedua gaya ini telah dianalisis dalam berbagai sektor sosial-ekonomi dan akademik yang berbeda dengan keunggulannya masing-masing. Saat ini, kedua ditelaah dalam berbagai situasi yang berbeda serta hubungannya dengan kinerja karyawan.
PENINGKATAN PRODUKTIVITAS KELOMPOK PETANI GARAM MELALUI PENGGUNAAN TEKNOLOGI GEOMEMBRAN Sarmawa, I Wayan Gde; Senimantara, I Nyoman; Udayana, I Gusti Bagus
Jurnal Kreativitas dan Inovasi (Jurnal Kreanova) Vol 3 No 1 (2023): Januari
Publisher : Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24034/kreanova.v3i1.5516

Abstract

Usaha untuk membantu petani khususnya petani garam di Desa Kusamba yang tergabung dalam Kelompok Petani Garam Sarining Segara dirasakan penting mengingat rendahnya produktivitas petani garam tersebut. Hasil pengamatan dan wawancara dengan sejumlah anggota kelompok petani garam menemukan rendahnya produktivitas disebabkan karena proses pembuatan garam oleh kelompok petani garam di tempat ini dilakukan secara tradisional. Program Pengabdian Kepada Masyarakat dilakukan untuk membantu petani menerapkan teknologi tepat guna agar dapat meningkatkan produktivitas para petani garam. Teknologi yang ditawarkan adalah penerapan teknologi geomembrane. Penerapan teknologi geomembran dalam proses pembuatan garam pada kelompok petani garam Sarining Segara Desa Kusamba, ternyata mampu meningkatkan produktivitas para petani garam tersebut. Hal ini terbukti dari hasil uji coba yang dilakukan dalam program pengabdian kepada masyarakat (PKM) menemukan dimana penerapan teknologi geomembran mampu mempercepat proses pengeringan air laut, mempercepat pengeringan air garam, kualitas garam yang dihasilkan lebih putih dan lebih bersih, serta kandungan zat garam (NaCL) menjadi lebih tinggi.
MEMPERTAHANKAN DAYA SAING GULA MERAH MELALUI PENINGKATAN NILAI TAMBAH PRODUK Sarmawa, I Wayan Gde; Udayana, I Gusti Bagus; Santini, Ni Made
Jurnal Kreativitas dan Inovasi (Jurnal Kreanova) Vol 3 No 3 (2023): September
Publisher : Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24034/kreanova.v3i3.5952

Abstract

Kemampuan bersaing hasil produksi gula merah yang dikerjakan dengan sangat tradisional semakin hari semakin menurun, hal ini juga terjadi hasil produksi gula merah pada kelompok petani gula merah yang tergabung pada Gapoktan Gunung Sari Desa Gunaksa, Klungkung, Bali. Ketidakmampuan bersaing dapat dibuktikan melalui semakin berkurangnya anggota kelompok Gapoktan dari tahun ke tahun. Masuknya gula merah dari berbagai wilayah dengan harga yang lebih terjangkau, menyebabkan hasil produksi gula merah Gapoktan Gunung Sari tidak mampu dijual dengan harga yang lebih tinggi. Hal ini menyebabkan, anggota kelompok petani gula banyak yang berhenti membuat gula. Pengabdian saat ini berupaya mempertahankan daya saing, dengan meningkatkan nilai tambah produk berupa mengubah bentuk cetakan gula (re-design), pengemasan (packing), dan pemberian label/merek (labelling). Pengabdian dilakukan melalui pendekatan ceramah dan peragaan peningkatan nilai tambah melalui perubahan bentuk, pemberian pembungkus dan label pada produk. Anggota kelompok sangat antusias mengikuti kegiatan pengabdian ini. Pengabdian kali ini diharapkan mampu memotivasi anggota kelompok tani untuk tetap menggeluti usaha pembuatan gula merah.
The Role of the Employee Work Motivation in Mediating the Work Culture towards Their Performance Ida Ayu Oka Martini; I Wayan Gde Sarmawa
Jurnal Ekonomi dan Bisnis Jagaditha Vol. 6 No. 1 (2019)
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jj.6.1.1024.15-21

Abstract

The rapid development of the hospitality business in Bali has led to increasingly fierce competition among hoteliers. This encourages every hotel business competing to provide the best facilities and services to maintain the continuity of its business. However, this is highly dependent on the good and bad performance of the service of the employees towards hotel consumers. Employee performance is influenced by a number of factors, including the work culture and work motivation of each employee. This research aims to determine the effect of work culture and employee motivation on the performance of non-star hotel employees in Denpasar-Bali. This research was supported by 100 randomly selected employees at 25 non-star hotels in Denpasar-Bali. Data collection is done by conducting direct interviews with prepared questionnaire guidelines. Furthermore, for the data collected, the analysis is carried out using the SmartPLS 3.0 program. The results of data analysis show that work culture has a significantly positive effect on the employee work motivation, and likewise the work motivation has a significantly positive effect on the employee performance. On the other hand, the work culture shows a more significantly positive influence on the employee performance. Based on this, it can be said that the work motivation has a role as mediating the relationship between the work culture and the employee performance partially.