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All Journal JURNAL ECONOMIA Jurnal Ekonomi dan Bisnis Jagaditha Jurnal Pendidikan Indonesia JAM : Jurnal Aplikasi Manajemen JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Forum Manajemen Jurnal Ilmiah Manajemen dan Bisnis WIDYA MANAJEMEN International Journal of Environmental, Sustainability, and Social Science Jurnal Kreativitas dan Inovasi (Jurnal Kreanova)
Sarmawa, I Wayan Gde
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Social Sciences

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EmpowErmEnt dan Job InvolvEmEnt Pengaruhnya terhadaP Job SatISfactIon dan EmployEE pErformancE (Study Pada KoPerasi graha santi – sanur) Ni Kadek suryani; I Wayan gde sarmawa
Forum Manajemen Vol 12 No 2 (2014): Jurnal STIMI Vol. 12 No. 2 - 2014
Publisher : STIMI Handayani Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61938/fm.v12i2.89

Abstract

Employees of a company are not an expenses but it is a corporate assetthat must be managed to be able support the organization to achieve its goals.Therefore, employees should be empowered through their engagement as much aspossible in different things in the company, especially on the planning, decisionmaking,implementationandevaluationaswellastakingtheproperstepstodealingwith the problems in their job responsibilities. Provide authority and greater involvement to employees is expected to foster a sense of satisfaction, thus indicatingfor better performance.This research aimed to conduct a study in effect of empowerment and job involvementon job satisfaction and employee performance at Koperasi Graha Santi Sanur. Thenumber of all employees to be respondents is 40 people. The data is processed byPartial Least Square Structural Equation Modeling (PLS-SEM), and the result isfound that the empowerment and job involvement of employees showed a positiveand significant effect on job satisfaction and employee performance.
PERAN CUSTOMER SATISFACTION SEBAGAI MEDIATOR PENGARUH SERVICE QUALITY TERHADAP CUSTOMER LOYALTY PADA PT. KARYA PAK OLES TOKCER DENPASAR Ni Ketut Karwini; I Wayan gde sarmawa; Ni Kadek suryani
Forum Manajemen Vol 12 No 2 (2014): Jurnal STIMI Vol. 12 No. 2 - 2014
Publisher : STIMI Handayani Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61938/fm.v12i2.90

Abstract

Customer loyalty is a key factor and important in maintaining and increasing the company’s revenue growth and profitability. Therefore, almost allcompanies constantly strive to keep its customers to be loyal to the company. Someopinions and results of some studies found that the key of the company’s success isin maintaining customer loyalty, quality of services and customer satisfaction, so inthis study is intended to analyze the role of customer satisfaction as a mediator of theeffects of service quality on customer loyalty. This study is took place at a companyengaged in manufacturing of agricultural producers of traditional medicine andhealth, namely PT . Karya Pak Oles Tocker, located at Jalan Komodo No. 38 - XDenpasar - Bal . This research was supported by75 respondents who are determinedbased on a Slovin formula, and processed with Partial Least Square method throughSmartPLS 2.0 M3 , the first-order approach, with the 95% confidence level. Theresults showed that no significant effect of service quality on customer loyalty, butshowed a positive and significant effect on customer satisfaction. In other parts,customer satisfaction is a significant positive effect on customer loyalty.
The Role of Work Motivation in Mediating Work Discipline and Work Culture on Employee Performance Martini, Ida Ayu Oka; Sarmawa, I Wayan Gde; Sari, Desak Made Febri Purnama
Jurnal Ekonomi dan Bisnis Jagaditha Vol. 11 No. 1 (2024): Jurnal Ekonomi dan Bisnis Jagaditha
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jj.11.1.2024.10-18

Abstract

Work dicipline and work culture are based variable that can affect employee performance. The purpose of this research is to analyze (1) the effect of work discipline and work culture on employee performance; and (2) the role of work motivation in mediating work discipline and work culture on employee performance. Research conducted at PT. Multi Jaya Agung in Denpasar City, Bali Province. The number of research samples is 50 respondents. Respondents in this study were 50 employees. Data analysis using the smartPLS 3.2.8 program. The results showed that Work Discipline had a not significant positive effect on employee performance, work discipline had a positive and significant effect on work motivation, work motivation had a positive but not significant effect on employee performance, work culture had a positive and significant effect on employee performance, work culture had a positive effect and significant effect on work motivation, work motivation does not mediate work discipline on employee performance, and work motivation does not mediate work culture on employee performance.
Can Customer Loyalty Mediate Customer Trust in Business Sustainability at Village Credit Institution? Sarmawa, I Wayan Gde; Sugianingrat, Ida Ayu Putu Widani
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 8 No. 2 (2022): September
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v8i2.1653

Abstract

The main point of this research was to examine and analyze the impact of customer trust on customer loyalty and business sustainability at the Village Credit Institution in Klungkung Regency. The determination of the VCI as the research sample was carried out by unproportionate random sampling. The research respondents were customers in each VCI who were taken by accident (which was met at the time of the research) with a total number of respondents as many as 170 customers. Analysis this research and hypothesis using the SmartPLS 3.3.2 program with three level, the first is testing validity and reliability, the second is testing the accuracy of the research model, and the third is testing hypotheses. This results in this study indicate that customer trust has a positive relationship and significant impactt on customer loyalty and business sustainability. The customer loyalty has a significant positive effect relationship on business sustainability. Customer loyalty acts as a mediator of customer trust on the business sustainability of VCI in Klungkung Regency.
Building Sustainable Competitive Advantage In the Academic Environment of Private Higher Education In Bali Sitiari, Ni Wayan; Sariani, Ni Ketut; Martadiani, A.A. Media; Sarmawa, I Wayan Gde
Jurnal Pendidikan Indonesia Vol 13 No 3 (2024): September
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jpiundiksha.v13i3.66053

Abstract

Globalization has had the impact of changes in the management of an organization, both business and non-business organizations. Every organization will survive if it has a competitive advantage. The research objective is to build sustainable competitive advantage in managing organizations in the education sector. This research explains how the knowledge management process, termed Knowledge Management, is influenced by business strategy mediation in increasing sustainable competitive advantage. Respondents are structural academic officials at private universities in Bali. The number of respondents was 100 people from 6 private universities in Denpasar. The sampling method uses non-probability purposive judgment sampling, where the sample is limited to structural officials in the academic field. This research uses descriptive and inferential statistics. Descriptive statistics are used to determine the characteristics of respondents and describe respondents' answers. Inferential statistics using Partial Least Square.to analyze data and test hypotheses.The research results show that the influence of Knowledge Management on business strategy and competitive advantage is positive and significant, business strategy mediates the influence of the KM process on competitive advantage. This means that the better the knowledge management process, the more relevant the strategies used, the more competitive advantage will increase. The implications of this research indicate that private higher education institutions in Bali need to adopt innovative strategic approaches to increase competitiveness.
Mediation of Entrepreneurial Motivation: The Role of Entrepreneur Learning, Self-Efficacy and Family Environment in Increasing Interest in Entrepreneurship Martini, Ida Ayu Oka; Sari, Desak Made Febri Purnama; Sarmawa, I Wayan Gde; Qomariah, Nurul; Ridwan, Wachid
Jurnal Aplikasi Manajemen Vol. 22 No. 2 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.02.02

Abstract

The recovery period from the COVID-19 pandemic has stimulated the acceleration of economic recovery in Indonesia, but the availability of job opportunities is still not optimal. In response, students' entrepreneurial interests must always be improved. The aim of this research is to analyze the influence of entrepreneurial learning, self-efficacy, and family environment, motivation and entrepreneurial interest. This research was designed as quantitative research with a causal type of research. The population in this research was all Denpasar Bali Private University students, with a sample of 250 students. The sampling technique uses purposive random sampling. The data in this research was obtained through a survey method using a questionnaire. The data analysis technique uses partial least squares. The research results show that entrepreneurial learning, self-efficacy, and family environment have a significant effect on entrepreneurial motivation. Likewise, self-efficacy, family environment, and entrepreneurial motivation also have a significant influence on entrepreneurial interest. However, entrepreneurial learning does not have a significant influence. Entrepreneurial motivation can act as a mediator in the influence of family environment on entrepreneurial interest but not on entrepreneurial learning and self-efficacy. It is hoped that this research can become a reference for the Government to develop strategies to fulfill the target of an entrepreneurial ratio of at least 4% of the population in order to accelerate Indonesia to become a developed country by 2045.
PENGUATAN INTEGRITAS KEPEMIMPINAN LEMBAGA PERKREDITAN DESA (LPD) DI BALI Sarmawa, I Wayan Gde; Putra, Ida Bagus Udayana; Tantra, I Gusti Lanang Putu
Jurnal Kreativitas dan Inovasi (Jurnal Kreanova) Vol 5 No 1 (2025): Januari
Publisher : Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24034/kreanova.v5i1.6849

Abstract

Lembaga Perkreditan Desa (LPD) merupakan lembaga keuangan mikro memiliki peran penting dalam mendorong perekonomian di tingkat desa. Namun, sejumlah LPD tingkat kesehatannya kurang baik. Beberapa media massa menuliskan, terdapat oknum pengelola LPD terjerat kasus penggelapan dana LPD. Informasi ini memberikan makna bahwa integritas pengelola LPD masih lemah. Untuk itu, tim pengabdian kepada masyarakat melaksanakan pengabdian dalam bentuk ceramah penguatan integritas kepemimpinan LPD di Desa Gunaksa-Klungkung. Kegiatan PKM menghadirkan narasumber Prof. Dr. I Wayan Gede Supartha, SE., SU, didampingingi oleh tim PKM Dr. Drs. I Wayan Gde Sarmawa, MM., Dr. Ida Bagus Udayana Putra, Dr. I Gusti Lanang Putu Tantra. M.Si, beserta mahasiswa dari Universitas Warmadewa. Hadir dalam kegiatan tersebut Bendesa Adat, Prebekel, Ketua dan anggota LPD Desa Gunaksa. Kegiatan berlangsung selama satu hari. Hasil pelaksanaan PKM ini diharapkan mampu menumbuh-kembangkan semangat kepemimpinan yang berintegritas tinggi dalam pengelolaan LPD, sehingga mampu meningkatkan perannya sebagai penggerak ekonomi desa untuk kesejahteraan Masyarakat desa.
The Influence of Work Environment and Organizational Communication on Employee Performance Through Job Satisfaction as a Mediation in Savings and Loan Cooperatives in Tanah Lot Tabanan Bali WARDANA, I Gusti Ngurah Agung Wisnu; AMERTA, I Made Suniastha; SARMAWA, I Wayan Gde
International Journal of Environmental, Sustainability, and Social Science Vol. 6 No. 1 (2025): International Journal of Environmental, Sustainability, and Social Science (Jan
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v6i1.1323

Abstract

A common issue in Indonesian cooperatives is poor coordination and communication among employees. Routine and annual member meetings often do not run effectively, leading to minimal business activity and transaction flows due to low member participation. Effective communication and coordination are essential for any organization, including cooperatives, yet available digital technologies remain underutilized. Management plays a crucial role in organizing and supervising employees to enhance professionalism and discipline. A supportive work environment, clear regulations, and strong workplace relationships are necessary for optimizing employee performance and adaptability. Increased productivity directly correlates with improved performance. This study analyzes the impact of the work environment and organizational communication on employee performance, with job satisfaction as a mediating factor in savings and loan cooperatives in Tanah Lot, Tabanan, Bali. The study population includes 150 employees from five cooperatives: Dwi Guna, Gunung Tegaljaya, Dana Mulya Jaya Lestari, KSP Karidana, and Kerta Yuga. Using proportional random sampling with the Slovin formula, 110 employees were selected. Data were analyzed using Structural Equation Modeling (SEM) with Partial Least Square (PLS). Results show that the work environment and organizational communication positively and significantly affect job satisfaction and employee performance. Job satisfaction also significantly impacts performance and mediates the relationships between both work environment and communication with employee performance. These findings emphasize the importance of fostering a positive work environment and effective communication to enhance job satisfaction and performance in cooperatives.
The Influence of Leader Member Exchange and Work Autonomy in Improving Employee Performance with Innovative Work Behavior as a Mediating Variable at PT Jasa Raharja Bali WISOBROTO, Satio; PUTRA, Ida Bagus Udayana; SARMAWA, I Wayan Gde
International Journal of Environmental, Sustainability, and Social Science Vol. 6 No. 4 (2025): International Journal of Environmental, Sustainability, and Social Science (Jul
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v6i4.1441

Abstract

PT Jasa Raharja is one of the State-Owned Enterprises (BUMN) that has a strategic role in providing basic protection to the community related to traffic accidents. Currently, PT Jasa Raharja focuses on efforts to improve and enhance services to the community by making various innovations. This study aims to analyze the effect of leader-member exchange on employee performance with innovative behavior as a mediating variable at PT Jasa Raharja in Bali. Data collection was carried out using a questionnaire to 51 respondents who were employees at PT Jasa Raharja in Bali. Hypothesis testing is done using inferential analysis using Partial Least Squares (PLS). The results showed that Leader-Member exchange has an insignificant effect on employee performance but a positive and significant effect on employee innovative behavior. Work autonomy has a positive and significant effect on employee performance and also on innovative behavior. Innovative behavior has a positive and significant effect on employee performance. Innovative behavior is not able to mediate the effect of leader-member exchange on employee performance, but is able to mediate the effect of work autonomy on employee performance partially.
Relationship between Green Entrepreneurial Orientation and Financial Literacy on SMES' Financial Performance Ningsih, Ni Luh Anik Puspa; Darma, I Ketut; Dewi, Made Pratiwi; Karyati, Ni Kadek Tata; Mustika, Rhenasya Oktiani; Sarmawa, I Wayan Gde
Jurnal Economia Vol. 21 No. 3 (2025): October 2025
Publisher : Faculty of Economics and Business, Universitas Negeri Yogyakarta in collaboration with the Institute for

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/economia.v21i3.72982

Abstract

The growth of tourism encourages the growth of the Culinary MSME sector in Bali. The culinary sector is very vulnerable to producing waste. On the other hand, SMEs are expected to be oriented towards the concept of green entrepreneurship to minimize waste. This study aims to analyze the influence of the implementation of green entrepreneurial orientation (GEO) and financial literacy on the performance of SMEs. The subject of this study is culinary SMEs in Bali with the distribution of questionnaires to 100 samples. The analysis techniques used are descriptive analysis and inferential analysis with Partial Least Squares. The results of this study show that financial literacy has a significant positive effect on GEO, but financial literacy has a non-significant effect on the performance of culinary SMEs in Bali and GEO has a significant positive impact on the performance of culinary SMEs in Bali.
Co-Authors A.A. Media Martadiani, A.A. Media Anak Agung Dwi Widyani Darma, I Ketut Desak Made Febri Purnama Sari Dewi, Made Pratiwi I Gusti Ayu Manuati Dewi I Gusti Bagus Udayana I Made Suniastha Amerta I Nyoman Partha Astinatria Ida Ayu Oka Martini Ida Ayu Putu Widani Sugianingrat Ida Ayu Putu Widani Sugianingrat Ida Bagus Udayana Putra Ida I Dewa Ayu Yayati Wilyadewi Karyati, Ni Kadek Tata Made Ermawan Yoga Antara Mustika, Rhenasya Oktiani Ni Kadek suryani Ni Kadek suryani Ni Kadek suryani Ni Kadek suryani Ni Ketut Karwini Ni Wayan Sitiari Ningsih, Ni Luh Anik Puspa Nurul Qomariah Ridwan, Wachid Santini, Ni Made Sariani, Ni Ketut Satio Wisobroto, Satio Senimantara, I Nyoman Sitiari, Ni Wayan Tantra, I Gusti Lanang Putu WARDANA, I Gusti Ngurah Agung Wisnu