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All Journal Kesmas Indonesia: Jurnal Ilmiah Kesehatan Masyarakat Journal of Public Health for Tropical and Coastal Region Jurnal Manajemen dan Administrasi Rumah Sakit Indonesia (MARSI) ILKOMNIKA: Journal of Computer Science and Applied Informatics ARTERI : Jurnal Ilmu Kesehatan J-REMI : Jurnal Rekam Medik dan Informasi Kesehatan BIOS : Jurnal Teknologi Informasi dan Rekayasa Komputer PEKAT : Jurnal Pengabdian Kepada Masyarakat International Journal of Health and Information System (IJHIS) International Journal of Healthcare and Information Technology JENGGALA: Jurnal Riset Pengembangan dan Pelayanan Kesehatan
Alfiansyah, Gamasiano
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Analisis Faktor Penyebab Keterlambatan Pengembalian Rekam Medis Rawat Inap di Rumah Sakit X Sabran, Sabran; Angelina, Alvia Irin; Alfiansyah, Gamasiano; Mudiono, Demiawan Rachmatta Putro; Deharja, Atma
J-REMI : Jurnal Rekam Medik dan Informasi Kesehatan Vol 7 No 1 (2025): December
Publisher : Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/j-remi.v7i1.5909

Abstract

Delays in the return of inpatient medical records at Hospital X reached 25.01%, which is far below the required standard of 100% completion within 2×24 hours. This study aims to analyze the factors contributing to these delays using a qualitative approach. The main informants were medical record officers, and data were collected through interviews, observations, and documentation, with validity ensured through source and method triangulation. The findings show that predisposing factors include mismatched educational background, limited knowledge, and staff attitudes related to the completeness of signatures from attending physicians and nurses. Enabling factors involve the long distance between inpatient wards and the medical record unit, as well as the absence of elevator facilities for transporting records. Reinforcing factors include the lack of penalties for delayed returns and insufficient understanding of the physical form and standard operating procedures for medical record return. Improvement efforts include staff training, socialization of medical record completeness requirements, procurement of dedicated transport facilities for records, and regular revision and dissemination of standard operating procedures. The hospital is advised to strengthen monitoring, improve inter-unit coordination, provide efficient record transportation systems, and implement a reward and punishment mechanism to enhance the timeliness of inpatient medical record returns.
Co-Authors Angelina, Alvia Irin Anggraeni, Riana Fitria Anindhitya, Lutfi Ardiantor, Efri Tri Ari Yuanita6, Aini Lolita AULIA ARIF WARDANA Dahlia Indah Amareta, Dahlia Indah Deharja, Atma Delvia NB, Azza Ferista Faizatun Nikmah, Faizatun Firdaus, Rosinta Hastri, Encik Ameilia Permata Hendyca Putra, Dony Setyawan Himma, Alifiah Faiqotul Ida Nurmawati, Ida Jonathan, Wicaksono Kartika, Ria Chandra Krisnita Dwi Jayanti, Krisnita Dwi maya weka santi, maya weka Melinda, Tashya Eka Moh Sabran Sabran Moordhaya, Dhela Kalis Mudafiq Riyan Pratama Mudiono, Demiawan Rachmatta Putro Muna, Niyalatul Nasution, Nurlia Susanti Nuraini, Novita Olivia, Zora Prakoso, Bakhtiyar Hadi Pratama, Mudafiq Riyan Prawidya Destarianto Putra, Dony Setiawan Hendyca Putra, Muhammad Ifantara Putri, Fitriana Putri, Monica Susantyas Rachmawati, Ervina Rahagiyanto, Angga Reny Nugraheni Rochim, Nur An Nisyah Roziqin, Mochammad Choirur Sasmita, Irene Ratri Andia Selviyanti, Erna Suryana, Arinda Lironika Sustin Farlinda, Sustin Suyoso, Gandu Eko Julianto Swari, Selvia Swari, Selvia Juwita Tazania, Nur Shabrina Artaf Wijayanti, Rossalina Wijayanti, Rossalina Adi