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Journal : Business Management Journal Program Studi Manajemen

PENGARUH KEMAMPUAN INTELEKTUAL DAN PENGEMBANGAN KARIR TERHADAP KINERJA KARYAWAN YANG DIMODERASI OLEH ORGANIZATIONAL JUSTICE DAN SELF EFFICACY Lukiyana Lukiyana; Arsinta Arsinta
Business Management Journal Vol 15, No 2 (2019): Business Management Journal
Publisher : Universitas Bunda Mulia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (448.592 KB) | DOI: 10.30813/bmj.v15i2.1803

Abstract

This study aims to examine the effect of intellectual ability and career development on employee performance which is moderated by organizational justice and self efficacy at PT. Pelayaran Tempuran Emas, Tbk. Jakarta. The number of respondents studied by taking samples of 95 employees.Sampling method in this research using probability sampling method . In this research using PLS method ( Partial Least Square ) 3.0. The result of the data feasibility study proves that the result of the questionnaire is valid and reliable. This study led to the conclusion that intellectual ability significant positive effect on employee performance, career development significantly influence employee performance, organizational justice affects the performance of employees, self-efficacy affects employee performance, organizational justice is not able to moderate the relationship of intellectual ability to employee performance , organizational justice able to moderate career development relationship to employee performance, self efficacy not able to moderate the relationship of intellectual ability to employee performance , self efficacy is not able to moderate career development relationships to employee performance.Keywords: Employee Performance, Intellectual Ability, Career Development, Organizational Justice , Self Efficacy
Pengaruh Pelayanan Tenaga Administrasi Dan Kualitas Kerja Tenaga Medis Terhadap Kepuasan Pasien BPJS yang Dimoderasi oleh Kepercayaan Pasien Lukiyana Lukiyana; Arsinta Arsinta
Business Management Journal Vol 14, No 1 (2018): Business Management Journal
Publisher : Universitas Bunda Mulia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (843.478 KB) | DOI: 10.30813/bmj.v14i1.1116

Abstract

This study aims to analyze the effect of service quality on patient satisfaction BPJS users, analyze the service of administrative personnel to satisfaction, analyze the influence of the quality of medical workfor the user satisfaction BPJS.Kualitas service is a form of service provided by the service provider, in this case the hospital, with the quality of this service will impact on patient satisfaction. Research location at MH.Thamrin Hospital by taking samples of 100 patients using BPJS questionnaire. In this research using sampling technique using probabily sampling and data analysis method used in this research is PLS (Partial Least Square) 3.0. The result of this research is that the service of administration personnel is significant to the satisfaction of BPJS patient, the quality of the work of medical personnel is significant to the satisfaction of BPJS patient, the patient's trust is significant to the satisfaction of BPJS patient.Keywords: Customer Satisfaction, Trust, Work Quality
Pengaruh Collective Bargaining Agreement dan Perceived Organizational Support terhadap Kinerja Karyawan yang dimoderasi Komitmen Organisasi di PT Internusa Caterindo selama Masa Pandemi Covid-19 Lukiyana Lukiyana; Muhammad Yusuf
Business Management Journal Vol 18, No 1 (2022): Business Management Journal
Publisher : Universitas Bunda Mulia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30813/bmj.v18i1.2961

Abstract

This study aims to determine the effect of Collective Bargaining Agreement (CBA) and Perceived Organizational Support (POS) on Employee Performance during the Covid-19 pandemic moderated by Organizational Commitment at PT Internusa Caterindo. The population in this study were employees of PT Internusa Caterindo in the Delta Silicon area of Cikarang. The research sample was 100 employees of PT Internusa Caterindo. The type of data created is primary data using a questionnaire that is filled in directly by one hundred respondents and then processes the data using Partial Least Square (PLS). Statistical results from research data show that the collective bargaining agreement has a positive and insignificant effect, perceived organizational support can have a positive and significant effect, organizational commitment has a positive and significant effect, the moderating effect of organizational commitment has not been able to strengthen the influence of the collective bargaining agreement and perceived organizational support on employee performance.
Co-Authors Abdillah, Muhammad Jan Rais Abdul F Silitonga Achmad Fauzi Ade Almin Ade Irma Aditya Sahrul Hidayat Ahmad, Masnia Ajeng Wijayanti Ali Akbar Amelia, Astri Angella Rosha Pangestu Ari Soeti Yani Ari Soetiyani Ariandi, Ariandi Arsinta Arsinta Arsinta Arsinta Ashifa, Diah Bobby Reza Cahyanto, Budhi Danang Trijayanto Darnis, Rahmi Darnis, Rahmi Darnis Detri Sonata Tualaka Diansyah Diansyah Diansyah, Diansyah Donny Syahputra Eva Napitupulu Fani Sofiyanti Fani Sofiyanti Fauzi, Yoga Fauziah Fauziah Fauziah Fauziah Firman Davi Firdaus Fitri Nurjati Wansesa Frasasty, Eka Frianto Sinaga, Andre Gianida Utari Gunawan Halima Halima Hamonangan, Mordekhai Harini Harini Hendra Wijayanto Hidajat, Koerniawan Hidayat, Koerniawan Isharijadi Isharijadi Juli Murwani Jundi, Musthofa Kamaruddin, Muhammad Junaid Kamarul Anam, Ahmad Kamarul Kaylasalma, Nazla Khoirunnisa Khoirunnisa Kiko Armenita Julito Laura S, Netty Lia Meidiana Putri Linayatul Mukarromah M. Rafi Manurung, Haris Masnia Ahmad Materu, Muhammad Alvin Meylita Hukom muhammad junaid kamaruddin Muhammad Lukman Hakim, Muhammad Lukman Muhammad Ridhwan Muhammad Ulul Albab Muhammad Yusuf Mukaromah, Linayatul Natadiharja, Sri Sukartono Natalia, Tania Netty Laura S Netty Laura Simbolon Nugroho, Prasetya Adi Prakashita, Virly PRASETYO ADI NUGROHO, PRASETYO ADI Prasetyo, Sisman Pratiwi, Deby Putra, Bagas Kautsar Azizal Qhoirunnisa Sajdah Rachel Rosiva Raisa Anjani Ramadhan, Alief Rizal Ramafita, Dewi Reza, Booby Ricardo, Steyphen Rizki Ayu Wulandari Rizki Ayu Wulandari Robiur Rahmat Putra Saidah, Andi Salini, S.Sarwita Sihar Tambun Simadewa, Ickral Brilliant simamora, virgo Siti Almaratus Solihah Siti Maida Sri Juliati Sriyanto Sriyanto Sukartono, Sri Suryani Suryani Suryanto, Mikael Hang Susilowati Susilowati Virgo M.P Sianturi Virly Prakashita Wansesa, Fitri Nurjati Warih Anjari Yahya, Mohammad Hamza Zahra Shalsabillah Hidayat Zebua, Amin Otoni