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PENGGUNAAN CONTEXTUAL LEARNING AND TEACHING DALAM PELATIHAN BAHASA INGGRIS BAGI PASSENGER SERVICE OFFICER KERETA CEPAT JAKARTA BANDUNG Puspitasari, Armyta; Fikria, Ainun; Isti Pratiwi, Damar; Leliana, Arinda; Fitria, Nurul
Jurnal Pengabdian Kepada Masyarakat Patikala Vol. 3 No. 2 (2023): Jurnal PkM PATIKALA
Publisher : Education and Talent Development Center of Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51574/patikala.v3i2.924

Abstract

In the framework of planning the Jakarta-Bandung Fast Train (KCJB) which will be operated at the end of 2023, it is necessary to have services prepared to serve prospective passengers, namelyPassenger Service Officer on Train (PSOT). For this reason, the ability to use English for PSOT is important to support international passenger communication. The purpose of this activity is to provide English language training for Passanger Service Officers using the methodContextual Learning and Teaching (CTL). Evaluation of this activity using a Google form with a Likert scale. The results of the evaluation of this activity showed that the training activities benefited PSOT's work with the evaluation results of 75.12% stating that it was very good for the appearance and abilities of the presenters, and 73.55% choosing excellent criteria on the material criteria.
Project Delays and Project Property Investment Decisions in Apartments: A Literature Review Oktaviastuti, Blima; Leliana, Arinda; Arifin, Isnani
Reka Buana : Jurnal Ilmiah Teknik Sipil dan Teknik Kimia Vol 8, No 2 (2023): EDISI SEPTEMBER 2023
Publisher : Universitas Tribhuwana Tunggadewi Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33366/rekabuana.v8i2.5289

Abstract

Apartment housing has become an option in big city areas, especially as land is becoming increasingly scarce and expensive. Apartment investment is an investor's choice at a time when demand is increasing every year along with the growth of the urban economy. Apartment construction projects begin construction based on appropriate planning to produce buildings of the right quality, cost, and time by minimizing one aspect of risk, namely the project delay factor. This article aims to present studies related to construction project delay factors; apartment buildings; investment analysis; and the impact of project delays on investment interest. The results show that construction delays have an impact on construction costs and time and further research is needed on the effects on investors' investment interest.ABSTRAKHunian apartemen menjadi salah satu pilihan di Kawasan kota besar terlebih lahan yang semakin berkurang dan mahal. Investasi apartemen menjadi pilihan investor di kala kebutuhan yang semakin tinggi tiap tahunnya seiring bertumbuhnya perekonomian di perkotaan. Proyek konstruksi apartemen memulai pembangunan yang didasarkan pada perencanaan tepat guna untuk menghasilkan bangunan yang tepat mutu, biaya dan waktu dengan meminimalkan salah satu aspek risiko yaitu faktor keterlambatan proyek. Artikel ini bertujuan memaparkan kajian terkait: faktor keterlambatan proyek konstruksi; bangunan apartemen; analisa investasi; dampak keterlambatan proyek terhadap minat investasi. Hasil didapatkan bahwa keterlambatan konstruksi berdampak terhadap biaya dan waktu konstruksi dan diperlukan penelitian lebih lanjut efek terhadap minat investasi investor.
PENINGKATAN KUALITAS LAYANAN PUBLIK DI STASIUN MADIUN SAAT LIBUR NATARU MELALUI EVALUASI SERVQUAL Leliana, Arinda; Apriliani, Nurul Fitria; Puspitasari, Armyta; Pramudhita, Salsa Alya
Jurnal Abdi Insani Vol 12 No 7 (2025): Jurnal Abdi Insani
Publisher : Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/abdiinsani.v12i7.2632

Abstract

During the Christmas and New Year (Nataru) holiday period, Madiun Station experiences a substantial increase in passenger volume compared to regular operational days. This circumstance necessitates enhancements in service quality to align with customer expectations. Through a SERVQUAL-based evaluation, this initiative seeks to identify service gaps and develop targeted improvements. These efforts are intended to reinforce public trust in the quality and reliability of railway transportation services. This study aims to evaluate customer satisfaction at Madiun Railway Station during the 2024 Christmas and 2025 New Year holiday period, a time of significantly increased passenger volume. Using the SERVQUAL method, five key service quality dimensions Tangibles, Reliability, Responsiveness, Assurance, and Empathy were assessed to measure the gap between customer expectations and perceptions. A total of 240 respondents participated in the survey. The results revealed a positive gap in all dimensions, indicating that customer expectations exceeded the services received. The largest gap was found in the Empathy dimension (0.184), followed by Tangibles (0.139), suggesting an urgent need for improvements in personal interaction and physical facilities. A paired t-test confirmed a statistically significant difference between expectations and perceptions (p-value = 0.00018). Based on the findings, it is recommended that station management improve staff training on empathetic service, modernize physical infrastructure, and utilize digital tools to enhance customer experience. This research provides practical insights for enhancing service quality and contributes to the ongoing development of public transportation service standards in Indonesia.
Pelatihan Pengantar Pemetaan Digital Dengan Aplikasi ArcGis Pada Pelajar MA Tribakti Madiun LELIANA, ARINDA; PUSPITASARI, ARMYTA; APRILIANI, NURUL FITRIA; IMANDITA, VISTHIKA
Jurnal Pengabdian Masyarakat Progresif Humanis Brainstorming Vol 6, No 3 (2023): Jurnal Abdimas PHB : Jurnal Pengabdian Masyarakat Progresif Humanis Brainstormin
Publisher : Politeknik Harapan Bersama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30591/japhb.v6i3.4757

Abstract

Perkembangan pemetaan digital dalam berbagai aspek kehidupan perlu menjadi perhatian khusus bagi sekolah termasuk Madrasah Aliyah (MA). Proses pembelajaran pembuatan peta/pemetaan selama ini masih menggunakan cara manual yaitu menggambar dengan menggunakan tangan. Mitra masih belum menggunakan pemetaan secara digital dengan bantuan aplikasi ArcGIS dalam proses pembuatan peta. Dalam rangka meningkatkan kualitas peserta didik dalam bidang pemetaan, maka perlu adanya peningkatan kemampuan atau skill pemetaan para siswa. Kegiatan pengabdian masyarakat ini berupa sosialisasi pelatihan serta pendampingan yang bertujuan sebagai pengantar dasar pemetaan digital dengan memanfaatkan software ArcGIS. Peserta kegiatan yaitu para siswa MA Tribakti kelas XI dan XII. Tujuan penyelenggaraan kegiatan pengabdian masyarakat ini untuk memberikan dan meningkatkan kapabilitas serta keahlian dasar pemetaan digital khususnya peta tematik kepada siswa MA Tribakti dalam penggunaan software ArcGIS. Pelaksanaan kegiatan ini terbagi menjadi beberapa tahapan meliputi tahap persiapan dan tahap sosialisasi atau pelaksanaan. Dengan adanya pengabdian masyarakat ini akan menambah wawasan peserta serta peningkatan softskill siswa. Pengabdian masyarakat ini dapat membantu siswa MA Tribakti dalam pemembuatan peta digital menggunakan aplikasi ArcGIS. Hasil evaluasi menunjukan 61% pelatihan memberikan dampak terkait dengan pemetaan digital. 56% mitra juga menyatakan bahwa materi yang disampaikan dapat menambah wawasan pemetaan secara digital. Peserta sangat antusias dan responsive saat mengikuti sosialisasi mulai dari awal hingga akhir, sehingga dapat dijadikan pertimbangan agar dapat dilakukan sosialisasi lanjutan untuk meningkatkan kemampuan dan keterampilan para siawa.
Petak Prioritas Perbaikan Jalur Kereta Api Lintas Rangkasbitung-Tanah Abang Menggunakan Track Quality Index Leliana, Arinda; Cahyaningrum, Anandita Estyas; Pramudi, Pramudi
JURNAL TEKNIK SIPIL Vol 14, No 1 (2025): Volume 14 Nomor 1 Mei 2025
Publisher : Jurusan Teknik Sipil, Fakultas Teknik, Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jts.v14i1.42532

Abstract

The Track Quality Index is the reading of the gauge to determine the quality of the track, the higher the TQI value, the more severe the level of damage to a track will be. The government's steps to reduce the number of train accidents, especially those caused by derailments, the limited number of gauge trains owned by the government is one of the existing problems. The number of gauge trains owned by the Directorate General of Railways is 4 gauge trains spread across Java Island, Sumatra Island and Sulawesi Island. This causes the identification of damage to the rail road due to a decrease in the quality of traffic that is not optimal. Thus, a more effective measure is needed to predict the value of the Track Quality Index (TQI) of a railroad crossing other than using data read from the operation of a gauge train. This research was conducted as an alternative equation to make it easier to predict valuesTrack Quality Index (TQI), and determine the location of priority repairs to the railroad tracks so that maintenance can be carried out properly, and the safety aspects of the facilities when crossing the railroad are safe. Based on the results of research on the quality of the traffic on the Rangkasbitung-Tanah Abang line, it is included in category II for 20 TQI 35 with good conditions, so that this line can be traversed by trains with speeds of 80-100 km/hour. The Track Quality Index (TQI) score with the highest score is on the Rangkasbitung-Tanah Abang route located on the KM 42+27 to 42+0 road plot with a Track Quality Index (TQI) value of 84.2 which is included in category IV with dangerous conditions. This condition requires very immediate repair of damage to the lift, electricity, and elevation. Then there are 42 other points with category IV which are included in the first priority to be repaired very soon.
Kajian Tarif pada Perencanaan KRL-SRRL Fase 1 Berdasarkan Ability to Pay dan Willingness to Pay Leliana, Arinda; Soimun, Ahmad; Apriliani, Nurul Fitria; Puspitasari, Armyta
Jurnal Komposit: Jurnal Ilmu-ilmu Teknik Sipil Vol. 9 No. 2 (2025)
Publisher : Universitas Ibn Khaldun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/komposit.v9i2.18143

Abstract

Surabaya and the Gerbang Kertasusila Metropolitan Area do not yet have a competent urban public transport system or regional public transport system. The government will introduce electric-based public rail transportation or known as KRL-SRRL in the Kertasusila Gate area. Construction of KRL-SRRL Phase 1 across Surabaya Pasar Turi-Sidoarjo, if operational, will overlap with the Local Train which is now operating. In future KRL-SRRL phase 1 operations, the operator must consider the purchasing power of prospective KRL-SRRL phase 1 users. This research aims to examine how affordable the purchasing power of prospective KRL-SRRL users is based on Ability to Pay (ATP) and Willingness to Pay (WTP) and knowing the relationship between ATP and WTP. The method used to determine the ATP value of potential KRL-SRRL service users is based on income and expenditure on transportation services used household budget method. The WTP value of potential KRL-SRRL service users is based on the average expected fare preference using the approach discrete choice analysis with model logit binominal. Overall, the average ATP for prospective KRL SRRL passengers with SBY-SDA relations is IDR 475,28/km. Meanwhile, the WTP for prospective KRL SRRL passengers with SBY-SDA relations is IDR 341,42/km. The fare that prospective KRL-SRRL passengers can afford is a maximum flat fare of IDR 13,000 for one trip from SBY-SDA. The relationship between ability to pay (ATP) and Willingness to pay (WTP) analysis results show that the ATP value is greater than the WTP value. This shows that prospective KRL SRRL passengers with SBY-SDA relations are choice riders.
Pengenalan Prasarana Jalur dan Bangunan Perkeretaapian untuk Siswa MAN 2 Kota Madiun Apriliani, Nurul Fitria; Aghastya, Adya; Nurhadi, Muhamad; Puspitasari, Armyta; Leliana, Arinda; Damayanti, Ajeng Tyas
SOROT : Jurnal Pengabdian Kepada Masyarakat Vol 3 No 1 (2024): Januari
Publisher : Fakultas Teknik dan Ilmu Komputer (FASTIKOM) UNSIQ

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32699/sorot.v3i1.6412

Abstract

Perkembangan perkeretaapian di Indonesia yang sangat cepat harus didukung dengan Sumber Daya Manusia yang memadai. Selain adanya alih teknologi terhadap teknologi baru yang ada maka juga penting menyiapkan SDM yang unggul agar generasi mendatang tidak hanya menerima teknologi tetapi juga dapat mengembangkan teknologi-teknologi baru. Kegiatan pengenalan prasarana jalur dan bangunan perkeretaapian kepada siswa-siswi MAN 2 kota Madiun ini dilakukan dengan tujuan agar siswa-siswi tersebut mengetahui dan memahami beberapa teknologi perkeretaapian khususnya prasarana bangunan dan jalur perkeretaapian yang dapat menjadi bekal dalam menghadapi perkembangan teknologi. Penyampaian materi dilakukan dengan metode ceramah. Materi yang disampaikan adalah prasarana perkeretaapian yaitu prasarana jalur dan bangunan perkeretaapian. Evaluasi ketercapaian tujuan pelatihan dilakukan dengan mengukur feedback peserta sosialisasi terhadap pelaksanaan pelatihan. Beberapa pertanyaan yang diberikan meliputi beberapa aspek di antaranya peningkatan pengetahuan terkait prasarana perkeretaapian, tingkat manfaat kegiatan dan penyampaian materi.
Flash Card Sebagai Alat Permainan Edukatif untuk Pengenalan Moda Transportasi Perkeretaapian Pada Anak Usia Prasekolah Apriliani, Nurul Fitria; Puspitasari, Armyta; Prihatanto, Rusman; Aghastya, Adya; Leliana, Arinda
SOROT : Jurnal Pengabdian Kepada Masyarakat Vol 4 No 1 (2025): Januari
Publisher : Fakultas Teknik dan Ilmu Komputer (FASTIKOM) UNSIQ

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32699/sorot.v4i1.8301

Abstract

Railway technology is increasingly developing and the railway mode is quite a lot of interest by the public with its various advantages making trains an interesting topic for learning materials. Railway safety also needs to be introduced to the community early on. Therefore, socialization related to railway modes and railway safety was carried out to preschool students, namely PAUD “Kasih Ibu” Madiun city students. In addition to introducing railway transportation, this socialization activity also supports the achievement of Learning Outcomes in PAUD, namely the basics of literacy, mathematics, science, technology, engineering and art. The material was delivered with flashcards containing pictures and words about railroad facilities, railroad infrastructure, crew of railroad facilities and railroad safety signs. The evaluation of the activity showed that the average understanding of the socialization participants of the material presented was 80%.