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All Journal Li Falah: Jurnal Studi Ekonomi dan Bisnis Islam JBMP (Jurnal Bisnis, Manajemen dan Perbankan) JRMSI - Jurnal Riset Manajemen Sains Indonesia Martabe : Jurnal Pengabdian Kepada Masyarakat Patria Artha Journal of Accounting Dan Financial Reporting AL-TANZIM : JURNAL MANAJEMEN PENDIDIKAN ISLAM Jurnal Muara Ilmu Ekonomi dan Bisnis Kumawula: Jurnal Pengabdian Kepada Masyarakat Amnesty: Jurnal Riset Perpajakan Jurnal Ilmu Manajemen Profitability Jurnal Ar-Ribh Sustainability Science and Resources Jurnal Penjaminan Mutu Liquidity : Jurnal Ilmu Manajemen dan Bisnis Balance: Jurnal Ekonomi
Rasulong, Ismail
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Agriculture, Biological Sciences & Forestry Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Social Sciences Other

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PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN KONSUMEN PADA MATAHARI DEPARTEMEN STORE GTC TANJUNG BUNGA MAKASSAR Rahmawaddah, Rahmawaddah; Pasigai, Muh Aris; Rasulong, Ismail
Jurnal Ekonomi Balance Vol. 10 No. 2 (2014): (December 2014)
Publisher : Perpustakaan dan Penerbitan Unismuh Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/jeb.v14i1.1889

Abstract

Penelitian ini adalah penelitian kuantitatif. Penelitian ini bertujuan untuk mengetahui besarnya  pengaruh kualitas pelayanan terhadap kepuasan konsumen pada Matahari Departemen Store GTC Tanjung Bunga Makassar. Penelitian ini dilaksanakan di Matahari Departemen Store GTC Tanjung Bunga Makassar. Adapun teknik pengumpulan data yang digunakan adalah dengan melakukan penelitian pustaka (Library Research) dan studi lapangan. Metode analisis yang digunakan untuk memecahkan permasalahan dan membuktikan hipotesis adalah dengan menggunakan teknik pengolahan data perhitungan computer program SPSS (Statistical program for Social Science). Hasil penelitian menunjukkan bahwa (i) Jika variabel tangible, realibility, responsiveness, assurance, dan emphaty di uji baik secara parsial dan simultan berpengaruh positif terhadap kepuasan pelanggan (ii) Dari lima variabel yang mempengaruhi kepuasan pelanggan Matahari Department Store GTC Tanjung Bunga Makassar, variabel yang paling dominan adalah variabel Empathy (Empati) berdasarkan hasil uji t. variabel Empathy (Empati) mempunyai nilai t hitung (5,639) > t tabel (1,986) paling besar dibandingkan dengan variabel lainnya, dengan besar signifikan 0,000.
ANALYSIS OF LEADING ECONOMIC SECTORS OF SOPPENG REGENCY, SOUTH SULAWESI PROVINCE Rasulong, Ismail; Zaimuddin, Muhammad
Jurnal Ekonomi Balance Vol. 16 No. 1 (2020): (June 2020)
Publisher : Perpustakaan dan Penerbitan Unismuh Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/jeb.v16i2.4548

Abstract

This study aims to determine the shifting economic structure and find out the leading sektors in Soppeng Regency in 2013-2017. The type of research used is quantitative research. The data processed is the data of the Gross Regional Domestic Product (GRDP) of Soppeng Regency and South Sulawesi Province on the basis of constant prices in 2010 in 2013-2017 in all sectors. The data analysis technique used to determine the shift in economic structure and leading sektors in Soppeng District is Location Quotient (LQ) Analysis, Shift Share (SS) Analysis and Klassen Typology analysis. The results of the Location Quotient (LQ) analysis show the agriculture, forestry and fisheries sectors; electricity and gas procurement sectors; construction; trade and repair of cars and motorbikes; providing accommodation and drinking meals; real estate; government administration, defense and social security; education services; and health services and social activities are the leading sectors in Soppeng Regency. The result of Shift Share analysis shows that the sector experiencing a shift is the processing industri sector; trade and repair of cars and motorbikes; providing accommodation and drinking meals; information and communication; financial services; health services and social activities; and other services with PB> 0. While the Klassen Typology analysis shows that the advanced and fast-growing sektors are agriculture, forestry and fisheries; and real estate.
Factors Affecting the Implementation of Good Government Governance (GGG) and Its Implications for Performance Accountability Marsuni, Nur Sandi; Rasulong, Ismail; Adzim, Faidul
Jurnal Ekonomi Balance Vol. 18 No. 1 (2022): June 2022
Publisher : Perpustakaan dan Penerbitan Unismuh Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/jeb.v18i2.7876

Abstract

This study aims to examine several critical issues, such as the influence of local government competence and professionalism of government internal control apparatus on the implementation of Good Government Governance (GGG), as well as the impact of Good Government Governance (GGG) on local government performance. The research method used is Literature Review Analysis. This study uses fifteen references, two Scopus articles, ten national articles, and three books on local government organizations in Indonesia. Our findings show that the implementation of GGG is influenced by the competence and professionalism of local government officials as well as government internal supervision, and the implementation of Good Government Governance (GGG) affects the accountability performance of local governments.
The Effectiveness of KUR Holding Ultra Micro Financing as Capital for Development of Small and Medium Micro Enterprises Majid, Jamaluddin; Nur, M Ilham; Rasulong, Ismail; Haliding, Safri
Jurnal Ekonomi Balance Vol. 20 No. 1 (2024): June 2024
Publisher : Perpustakaan dan Penerbitan Unismuh Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/jeb.v20i1.15305

Abstract

This analysis examines the effectiveness of KUR Holding Ultra Micro (UMi) financing as capital for developing MSMEs using the literature study method. Data was collected from relevant national journals published in the last five years, as well as other sources such as textbooks and scientific articles. The aim of this research is to obtain a theoretical basis that supports problem solving and reveals relevant theories. The research results show that KUR Holding UMi's financing is quite effective in helping MSMEs to develop. Timely disbursement of funds and loose installments really help debtors and reduce the level of bad credit. However, this research has limited information regarding the condition of MSMEs before receiving financing, so conclusions must be drawn with caution. Overall, the effectiveness of MSME credit shows good results with an increase in outstanding every year and a positive impact on communities receiving KUR funds. However, there are several important notes for BRI, Pegadaian and PNM who are responsible for this credit distribution.
PENINGKATAN MANAJEMEN KEUANGAN KELUARGA NELAYAN MELALUI SELF PRODUCTION SKILL BARUGA PESISIR DI KABUPATEN TAKALAR Rasulong, Ismail; Anggoro KR, M. Yusuf Alfian Rendra; Imran, Hamzah Al; Rizal, Samsul; Yusuf, Muhammad; Achsanuddin, Andi Nur; Kahar, Kahar
Kumawula: Jurnal Pengabdian Kepada Masyarakat Vol 8, No 3 (2025): Kumawula: Jurnal Pengabdian Kepada Masyarakat
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/kumawula.v8i3.61951

Abstract

Coastal communities are often identified as communities with sharp economic disparities, dense settlements, low skills, poor, slums, and low education. The poverty level is caused by the disparity in income between the entrepreneurial fishermen group and the fishing labor family group. The main problems faced by the target community groups include two areas, namely (1) low knowledge and understanding of family financial planning and (2) lack of skills to produce their own consumptive goods. The method of implementing activities is collaborative and productive. In the initial stage, a Focus Group Discussion (FGD) on the utilization of Baruga Pesisir as a community empowerment service center was conducted, followed by counseling on family financial planning, and training on the production of liquid soap for laundry and dish soap. The results of this activity are (1) the community independently took the initiative to utilize the Baruga Pesisir as a place for the education of fisherwomen, (2) the community has a level of understanding of family financial management, and (3) fisherwomen have independent soap production skills.Masyarakat pesisir seringkali diidentikkan sebagai komunitas masyarakat dengan kesenjangan ekonomi yang tajam, permukiman yang padat, rendah keterampilan, miskin, kumuh, dan Pendidikan yang rendah. Tingkat kemiskinan disebabkan oleh disparitas pendapatan yang senjang antara kelompok nelayan pengusaha dengan kelompok keluarga buruh nelayan. Permasalahan utama yang dihadapi oleh kelompok masyarakat sasaran meliputi dua bidang yaitu (1) rendahnya pengetahuan dan pemahaman  tentang perencanaan keuangan keluarga dan (2) minimnya keterampilan produksi barang kebutuhan konsumtif sehari-hari. Tujuan kegiatan ini adalah meningkatkan kemampuan manajemen keuangan keluarga dan keterampilan produksi mandiri guna mengurangi pengeluaran rumah tangga nelayan. Metode pelaksanaan kegiatan adalah bersifat kolaboratif dan produktif. Di tahap awal dilakukan Focus Group Discussion (FGD) tentang pemanfaatan Baruga Pesisir, dilanjutkan dengan penyuluhan tentang perencanaan keuangan keluarga, dan pelatihan produksi sabun cair. Hasil dari kegiatan ini adalah (1) masyarakat secara mandiri mengambil inisiatif untuk memanfaatkan baruga pesisir sebagai tempat untuk edukasi ibu-ibu nelayan, (2) masyarakat memiliki tingkat pemahaman tentang manajemen keuangan keluarga, dan (3) ibu-ibu nelayan memiliki keterampilan produksi sabun cuci secara mandiri.
Work Motivation and Organizational Culture as Determinants of Civil Servant Performance and OCB in Boalemo Regency KR, M Yusuf Alfian Rendra Anggoro; Rasulong, Ismail; Kalla, Sherry Adelia Natsir; Mansoor Abdul Hamid
Jurnal Ilmu Manajemen Profitability Vol. 10 No. 1 (2026): FEBRUARY 2026
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/c7xhgr61

Abstract

Public sector organizations are increasingly required to improve employee performance and encourage extra-role behavior in order to deliver effective and accountable public services. However, empirical evidence regarding the role of work motivation and organizational culture in shaping employee performance and Organizational Citizenship Behavior remains inconsistent, particularly in regional government institutions. This study aimed to analyze the influence of work motivation and organizational culture on employee performance and Organizational Citizenship Behavior, as well as to examine the mediating role of employee performance in these relationships. The research employed a quantitative research design using a survey approach. The population consisted of civil servants working in the regional government of Boalemo Regency, Indonesia, and respondents were selected using a proportional random sampling technique. Primary data were collected through structured questionnaires and analyzed using Structural Equation Modeling with the Partial Least Squares approach. The results indicated that work motivation had a positive and significant effect on employee performance and Organizational Citizenship Behavior. Organizational culture, however, did not show a significant influence on either employee performance or Organizational Citizenship Behavior. Furthermore, employee performance was found to significantly influence Organizational Citizenship Behavior and partially mediated the relationship between work motivation and Organizational Citizenship Behavior. These findings highlight the importance of strengthening employee motivation to enhance performance and voluntary work behavior in the public sector. The study contributes to the literature on public sector management by providing empirical evidence on the mechanisms linking motivation, performance, and Organizational Citizenship Behavior, and offers practical implications for government institutions seeking to improve organizational effectiveness.
Co-Authors Achsanuddin UA, A. Nur Achsanuddin, Andi Nur Akhmad, Akhmad Ali, Muhammad Yunus Amir Amir Andi Yuniarti Anggoro KR, M. Yusuf Alfian Rendra Anna Marina Baehaqi Faidul Adzim, Faidul Fam, Soo-Fen Ikram Idrus, Muhammad Imran, Hamzah Al Irwan Irwan Jamaluddin Majid Jayawarsa, A.A. Ketut Kahar Kahar, Kahar Kalla, Sherry Adelia Natsir Khaerunnisa, Fahruni KR, M Yusuf Alfian Rendra Anggoro Mansoor Abdul Hamid Marsuni, Nur Sandi Muhammad Rusydi Muhammad Yusuf Naidah, Naidah Nur, M Ilham Nursyafirah, Indri NURUL ANNISA pasigai, Muh aris Rachman, Mutmainna Rahmawaddah, Rahmawaddah Rifaldi Rifaldi, Rifaldi RINI Romadhoni, Buyung Rudi Salam Rustam, Andi Safri Haliding Samsul Rizal Sentot Imam Wahjono Sentot Imam Wahjono Yuniarti, Andi Zaimuddin, Muhammad