Articles
How Ease of Use, Convenience, Risk, Trust, and Security Affect Mobile Banking Use via Satisfaction
Suardana, I Wayan Arya;
Mahyuni, Luh Putu
International Journal of Social Science and Business Vol. 8 No. 3 (2024): August
Publisher : Universitas Pendidikan Ganesha
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.23887/ijssb.v8i3.83987
This study investigates the impact of ease of use, convenience, risk, trust, and security on the adoption of BNI ( Bank Negara Indonesia ) mobile banking, emphasizing the mediating role of customer satisfaction. The research is grounded in the Technology Acceptance Model (TAM) and the Theory of Planned Behavior (TPB). Data were collected through a survey of 148 BNI mobile banking users in Bali and analyzed using Partial Least Squares (PLS). The findings reveal that convenience and security significantly influence customer satisfaction and the intention to use the application, with satisfaction partially mediating the relationship between convenience and intention. In contrast, ease of use, risk, and trust do not have a significant impact on satisfaction or intention. These results underline the critical role of convenience and security features in driving customer satisfaction and promoting the use of BNI mobile banking. To enhance the user experience, banks should focus on optimizing these aspects. Future studies could expand the scope by comparing these findings with those of other mobile banking platforms to identify the relative strengths and areas for improvement in BNI mobile banking services.
The Economic Impact of Digital Nomads’ Loyalty to Co-Working Spaces in Canggu Village
Suparna, I Komang;
Mahyuni, Luh Putu
International Journal of Economics Development Research (IJEDR) Vol. 5 No. 5 (2024): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.37385/ijedr.v5i5.6502
Digital nomads in Bali face several issues, despite the island's popularity as a hub for remote work. Digital nomads often struggle with understanding and navigating Indonesia's visa requirements, which may not clearly accommodate remote workers. This uncertainty can lead to legal issues or unexpected expenses. This research design uses a quantitative approach with the research location conducted at co-working spaces in Canggu, North Kuta District, Badung Regency, Bali. Data analysis uses the Partial Least Squares (PLS) technique. The results of the data analysis show customer satisfaction acts as a partial mediating variable in the relationship between service quality and revisit intention. This means that while service quality can directly influence revisit intention, it can also do so through customer satisfaction, albeit not entirely. Similarly, social value serves as a partial mediating variable between service quality and revisit intention. This indicates that service quality can directly impact revisit intention without necessarily involving social value.
Exploring the Canggu-Bali Magnet as a Choice for Digital Nomads
Pipin Oktapiani, Ni Made;
Putu Mahyuni, Luh
Dinasti International Journal of Economics, Finance & Accounting Vol. 5 No. 6 (2025): Dinasti International Journal of Economics, Finance & Accounting (January - Feb
Publisher : Dinasti Publisher
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.38035/dijefa.v5i6.3252
Tourism is a leading sector worldwide, but the Covid-19 pandemic has had a significant impact on various aspects of life around the world. Over time, tourism in Bali has now gained popularity and become a favorite tourist destination for tourists, especially digital nomad tourists. The purpose of this study was to explore the perceptions and review in more depth the intentions of digital nomad tourists to work from Canggu-Bali. The research design used in this study is a qualitative method with a phenomenological approach. The results of this study show that Canggu has become a magnet for digital nomads around the world. With a unique combination of natural beauty, rich local culture. Digital nomads who choose to work from Canggu experience a significant increase in their quality of life. Factors such as access to comfortable co-working spaces, refreshing tropical weather, and a healthy lifestyle and outdoor activities, make Canggu more than just a place to work, but also a place to find balance between work and personal life.
Hospital Electronic Medical Record: Satisfaction, Use And Perceived Benefit With Computer Literacy As Mediator in Sumba
Pambudi, Yohanes Niko Santoso;
Luh Putu Mahyuni
Bahasa Indonesia Vol 23 No 2 (2024): Damianus Journal of Medicine
Publisher : Atma Jaya Catholic University of Indonesia
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.25170/djm.v23i2.4646
Pendahuluan: Penggunaan rekam medis elektronik (RME) yang diwajibkan oleh Kementerian Kesehatan pada akhir tahun 2023 memberikan tantangan bagi perumahsakitan di Indonesia. Masih ada beberapa daerah yang memiliki sumber daya minimal namun “suka atau tidak suka” harus menjalankan RME dalam semua pelayanan. Faktor-faktor yang memengaruhi penggunaan RME tersebut perlu dikaji secara seksama, di antaranya adalah faktor literasi komputer. Metodologi: Lokasi penelitian dilakukan di RS Karitas Weetabula, Kabupaten Sumba Barat Daya, Provinsi Nusa Tenggara Timur, Indonesia dengan jumlah populasi pengguna RME 249 orang dengan tingkat pendidikan dari SMA-S3 dengan menggunakan Google Form yang disebarkan melalui pesan singkat. Terhimpun sampel sejumlah 185 orang yang kemudian diolah dengan SEM PLS 3.0. Hasil: Ditemukan adanya hubungan positif dan signifikan antara kualitas sistem, kualitas layanan dengan kepuasan pengguna RME (P<0,05; T>1,96) begitu juga dengan hubungan antara penggunaan RME serta kepuasan pengguna terhadap manfaat RME baik individu maupun organisasi (P<0,05; T>1,96). Literasi komputer tidak memiliki hubungan moderasi yang bermakna namun memiliki hubungan mediasi terhadap kepuasan pengguna RME (P<0,05; T>1,96). Simpulan: Perlu adanya penelitian lanjutan untuk mencari hubungan literasi komputer dalam memediasi kepuasan pengguna RME.
The Future Of Accounting Profession in The Industrial Revolution 4.0: Meta-Synthesis Analysis
Ni Made Kariana Rosi;
Luh Putu Mahyuni
E-Jurnal Akuntansi Vol 31 No 4 (2021)
Publisher : Accounting Department, Economic and Business Faculty of Universitas Udayana in collaboration with the Association of Accounting Department of Indonesia, Bali Region
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.24843/EJA.2021.v31.i04.p17
Various appearances of applied technology, such as Artificial Intelligence (AI), Internet of Things (IoT), and Big Data are all Industrial Revolution 4.0 characteristics that can change the business model. This research aims to explore how the advancement of Industrial Revolution 4.0 technology might disrupt the accounting profession. This research applied meta-synthesis method. The results of this study illustrated that the importance of development in the accounting sector is to keep pace with technological advances in industry 4.0. This must be balanced with the development of knowledge in the field of accounting so that all types of development can be carried out as well as possible. The findings showed that the appearance of various kinds new technology had a very significant impact in the development of the accounting profession. Further research should be able to discuss the Industrial Revolution 4.0 impact in more depth and can be linked to other accounting professions, such as internal auditors. Keywords: Accounting Profession; Industrial Revolution 4.0; Technology.
Kinerja Ibu Bekerja Milenial: Dampak Keseimbangan Kehidupan Kerja dan Kesehatan Mental dengan Dukungan Sosial dan Kepercayaan Organisasi sebagai Variabel Moderasi
Ni Luh Putu Ari Dharma Laksmi;
Gede Sri Darma;
Luh Putu Mahyuni
Jurnal Ilmu Sosial dan Humaniora Vol 13 No 2 (2024)
Publisher : Universitas Pendidikan Ganesha
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.23887/jish.v13i2.79148
The phenomenon of increasing suicide cases in Indonesia is attributed to mental health issues, with more women affected than men. Indonesian culture assigns women more significant roles and responsibilities in domestic and childcare duties, coupled with the pressure of modern work environments. This can cause several mental health problems for millennial working moms who juggle multiple roles. Achieving a healthy work-life balance is crucial for them. This study investigates the impact of work-life balance on millennial working moms' mental health and performance, focusing on the moderating effects of social support and organizational trust. Quantitative methods and SEM-PLS analysis collected data from 172 millennial working moms at the Directorate General of Taxes in Bali. The criteria for purposive sampling included being married, employed as permanent staff at the Directorate General of Taxes in Bali, and classified as millennials (born between 1980 and 2000). Findings reveal that work-life balance positively impacts mental health but does not directly influence performance. However, mental health mediates the relationship between work-life balance and performance. Social support and organizational trust did not significantly moderate these relationships. The study underscores the importance of maintaining a healthy work-life balance and mental health to enhance millennial working moms' performance while highlighting the need for organizational policies that foster trust and support work-life balance. Future research should incorporate qualitative methods to gain deeper insights into the personal experiences of millennial working moms.
The Effect of Job Satisfaction and Organizational Culture on Organizational Citizenship Behavior with Organizational Commitment as a Mediation Variable at Bank Rakyat Indonesia
Puspitasari, Ni Komang Dian Ratih;
Mahyuni, Luh Putu
Dinasti International Journal of Economics, Finance & Accounting Vol. 6 No. 3 (2025): Dinasti International Journal of Economics, Finance & Accounting (July-August 2
Publisher : Dinasti Publisher
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.38035/dijefa.v6i3.4555
This study aims to determine the effect of job satisfaction and organizational culture on organizational citizenship behavior with organizational commitment as a mediating variable at Bank Rakyat Indonesia (BRI) Bo Denpasar Gajah Mada. This type of research is quantitative using secondary data. The population in this study were all employes of BRI Denpasar Gajah Masa. The sample in this study was 260 respondents. The questionnaire data collection technique used Google form. Data processing for descriptive analysis used SPSS statistical application software and was analyzed using SEM with the help of Partial Least Squares (PLS) software. Job satisfaction and organizational culture have a positive and significant influence on organizational citizenship behavior and organizational commitment and organizational culture. has a positive and significant influence on organizational citizenship behavior and organizational commitment. Organizational commitment has a positive and significant influence on organizational citizenship behavior. employee loyalty of PT Bank Rakyat Indonesia (Persero) Tbk BO Denpasar Gajah Mada is very strong Towards customers and other employees, employees are also very satisfied with their performance results, the company culture is very strong and employees are very committed to the targets given by the company
Analysis of The Role of Tiktok Social Media as A Mediation Variable on Influence Review Influencer, Endorsement, and Brand Image on The Decision To Purchase The Originote Products In The Millennial Generation
Jagat Sriastiti, Putu Ayu Candra;
Mahyuni, Luh Putu
Asian Journal of Social and Humanities Vol. 3 No. 1 (2024): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.59888/ajosh.v3i1.418
Social media currently plays an important role in all current activities. The use of social media is currently popular among the Millennial Generation. Tiktok has become a popular social media because it has a different appeal than other social media. This study aims to analyze the role of Tiktok social media as a mediating variable in the influence of influencer reviews, endorsements, and brand image on purchasing decisions for The Originote products in the millennial generation. The population in this study was the community of Tiktok Social Media users in Bali Province. Determination of sample size in this study used the Hair formula with a sample size of 138 samples. The data used came from primary data with quantitative data types. Data collection techniques with questionnaires. Data analysis techniques using Structural Equation Modeling (SEM). The results of the analysis show that influencer reviews, endorsements and brand image have a positive effect on purchasing decisions. Social media is able to positively and significantly mediate the influence of influencer reviews, endorsements and brand image on purchasing decisions. The interaction of influencer reviews, endorsements and brand image influences the millennial generation, thus creating a purchasing decision for The Originote mediated by the influence of Tiktok social media.
The Mediating Effect of Financial Management Behavior on MSME Economic Performance in Bali
Dewi, Ni Made Dwi Rosiana;
Mahyuni, Luh Putu
International Journal of Economics Development Research (IJEDR) Vol. 6 No. 4 (2025): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.37385/ijedr.v6i4.8106
The objective of this research is to assess the influence of financial literacy on the performance of MSMEs in Bali; the influence of financial attitudes on the performance of MSMEs in Bali; and the influence of financial technology on the performance of MSMEs in Bali. Furthermore, this study evaluates the impact of financial literacy, financial attitudes, and financial technology on financial management behavior among MSMEs in Bali. It also examines the mediating role of financial management behavior in the relationship between financial literacy, financial attitudes, and financial technology with MSME performance. Specifically, the study explores whether financial management behavior serves as a mediator in the effect of financial literacy, financial attitudes, and financial technology on the performance of MSMEs in Bali. The data were analyzed using the Structural Equation Modeling (SEM) method based on Partial Least Squares (PLS). The findings indicate that financial literacy, financial attitudes, and the use of financial technology significantly and positively influence both MSME performance and financial management behavior. Moreover, these three variables exert indirect effects on MSME performance through improvements in financial management behavior, which acts as a mediating variable.
The Influence of Celebrity Endorsers, Brand Image, and Brand Awareness on Purchase Decisions with Purchase Interest as a Product Mediator of MS Glow for Men
Sedana, I Made Rai Arya;
Mahyuni, Luh Putu
Quantitative Economics and Management Studies Vol. 5 No. 4 (2024)
Publisher : PT Mattawang Mediatama Solution
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.35877/454RI.qems2802
The aims of this research is to determine the influence of celebrity endorsers and brand image on brand awareness on purchase decisions for MS Glow for Men products. This type of research is quantitative using secondary data via Instagram online. The population in this study involved all users of Ms Glow for Men products in Denpasar City (Ms. Glow for Man, Denpasar). The sample in this study by 144 respondents. The data collection technique questionnaires using the Google form. Data processing for descriptive analysis used SPSS statistical application software and analyzed using SElM with the help of Partial Least Squares (PLS) software. Celebrity endorsers and brand image have a positive and significant influence on consumer purchase decisions and consumer purchase interest. Brand awareness has a positive and significant influence on consumer purchase decisions and consumer purchase interest. Purchase interest has a positive and significant influence on consumer purchase decisions. The relationship between the brand image construct and purchase decisions can be mediated by the purchase interest construct. Then, the relationship between the celebrity endorser construct and purchase decisions can be mediated by the purchase interest construct. The results of this analysis indicate that the better the endorser's ability to introduce and promote products as consumers' purchase interest increases, this will also increase their purchase decisions.