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All Journal Jurnal Ilmu Pendidikan Jurnal e-Biomedik ProNers Prosiding Semnastek CHEMPUBLISH JOURNAL AKSIOLOGIYA : Jurnal Pengabdian Kepada Masyarakat Al-Fatih: Jurnal Pendidikan dan Keislaman Jurnal Pengabdian kepada Masyarakat Nusantara Hamalatul Qur'an : Jurnal Ilmu Ilmu Al-Qur'an Jurnal PkM MIFTEK Jurnal Algoritma HEUTAGOGIA: Journal of Islamic Education Jurnal Ilmiah Fokus Ekonomi, Manajemen, Bisnis & Akuntansi (EMBA) Jurnal Ilmu Komputer (JIK) Al Waraqah: Jurnal Pendidikan Bahasa Arab Fusion : Journal of Research in Engineering, Technology and Applied Sciences ELECTROPS : Jurnal Ilmiah Teknik Elektro Jurnal Sinergi Manajemen Marsipature Hutanabe: Jurnal Pengabdian Kepada Masyarakat Proceeding of International Conference on Social Science and Humanity
Rifaldi, Muhammad
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Journal : Jurnal Algoritma

 1 
Rancang Bangun Sistem Monitoring Pengaduan dan Pelaporan Pada Desa Berbasis Web Rifaldi, Muhammad; Fitriani, Leni
Jurnal Algoritma Vol 22 No 1 (2025): Jurnal Algoritma
Publisher : Institut Teknologi Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33364/algoritma/v.22-1.1859

Abstract

The advancement of digital technology in the era of the Industrial Revolution 4.0 opens up opportunities for village governments to improve the quality of public services. This research aims to design and build a web-based complaint monitoring and reporting system, with implementation in the Village, Garut Regency. The developed system, E-LaporDesa, uses the Rational Unified Process (RUP) method which includes the Inception, Elaboration, Construction, and Transition stages. The system integrates a Geographic Information System (GIS) to visualize data to support data-based decision-making. The main features of E-LaporDesa include location-based reporting, continuous monitoring, and comprehensive data management. Testing was conducted through blackbox testing to ensure system functions run according to specifications, as well as beta testing with end users to obtain feedback before publication. The results showed that this system can improve the responsiveness of village government services. The implementation of E-LaporDesa is expected to be a model that can be replicated and adapted to the needs of other villages to improve the effectiveness of complaints management and digital-based public services.
Co-Authors Adhiyaksa, Cindy Agustiar agustiar Agustin, Novi Yuliani Ahmad Fadli Aisyah, ‘ Albrian, Muhammad Anggraeni, Motika Dian Apip, M Apip, M. Aprianti, Yolanda Ardian, Hendrik Delly Ardiansyah, Rifky Azwardhi, Miftah Yuzar Banjarnaor, Riadi Barokah, Nadya Buchori, Nizar Cahyani, Zahra Attika Dahriansah - Darimus, Darimus Defina Dwifano, Tacha Ellesia , Nindie Ellya Roza Faiqotussana, Faiqotussana Febri Dristyan Firdausi, Maulana Muhammad Hade Murti, Muhammad Hakiem, Fauzan Hakim, Lutfi Lukmanul Hariz, Abdul Hawary, M. Shofiyyur Rahman HENDRA GUNAWAN B11211055 Herlinda, Leni Ibrahim, Muhamad Faisal Juliana Ikhlasul Amal Ireland, Nova Audi Irfan Hania Jezy, Ahmad Kamil Muttaqin, Sopian Kamila, Yasmin Kukuh Sinduwiatmo Lathif, Ferdiansyah Leni Fitriani, Leni Lonia, Eka Masithoh, Masithoh Meilany F. Durry Mufrodi Mufrodi, Mufrodi Muhammad Ridwan Muliani, Oktarizki Nafisah, Salma Noerdiansyah, Septio Nugraha, Daffa Nurhidayanti, Shopi Nurhidayati, Salma Nursifa, Fadia Siti Nursya'adah, Alya Aulia Poppy M. Lintong Pramesti, Diana Putra R, Ramzi Putra, Raka Septyan Ratna Sari, Sintiany Dewi Revaly Prasasta Sudewo, Vieri Ridwan Setiawan Saifurrahman, Saifurrahman Sari, Anggun Puspita Sentryo, Izlan Siedik, Nizar Khoerul Anam Siti Rohayani, Siti Sri Helianty Sukarni Sukarni Sundari, Ayu Syaka, Hafiz Syari, Intan Julian Tata, Muhammad Triani, Lita Ubaidillah Ubaidillah Vicky F Sanjaya Viola, Resta Wati, Rika Sintia Winiyarti, Tiya Wiwik Sudarwati Yulistiani, Sri Zulfiqar, Zhafier