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All Journal Journal of Economic, Bussines and Accounting (COSTING) PROMOTOR Jurnal Riset Inspirasi Manajemen dan Kewirausahaan JAD: Jurnal Riset Akuntansi & Keuangan Dewantara Jurnal REKSA: Rekayasa Keuangan, Syariah dan Audit Jurnal Ilmu Kesehatan Insan Sehat Panrita: Jurnal Bahasa dan Sastra Daerah serta Pembelajarannya Addabana: Jurnal Pendidikan Agama Islam Ilmu Perikanan Tropis Nusantara E-JRM Alegori: Jurnal Mahasiswa Pendidikan Bahasa Indonesia INASJIF Jurnal Kesehatan Metro Sai Wawai JIWA:Jurnal Psikologi Indonesia
Amalia, Rizqi
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Religion Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Pengaruh Customer Experience, Kepuasan Pelanggan, Dan Brand Image Terhadap Loyalitas Pelanggan Pada Produk Glad2glow (Studi Kasus Pada Mahasiswa Pengguna Produk Glad2glow Di Kota Malang) Amalia, Rizqi; Asiyah, Siti; Utama, Satria Putra
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 14 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract In the highly competitive beauty industry, companies face increasing challenges in maintaining customer loyalty amid the proliferation of similar skincare products. This study examines the influence of customer satisfaction, brand image, and customer experience on customer loyalty, using Glad2Glow as a case study a skincare brand distributed in Indonesia that competes directly with both local and international brands. Employing a quantitative research method, data were collected from 100 Glad2Glow customers in Malang through purposive sampling and analyzed using SPSS version 22. The findings reveal that all three variables customer experience, brand image, and customer satisfaction have a positive and significant impact on customer loyalty both partially and simultaneously. Multiple linear regression analysis indicates that brand image has the strongest influence, followed by customer satisfaction and customer experience. The results also emphasize that improving emotional and sensory experiences, responding effectively to customer complaints, and building a strong, trustworthy brand image are crucial strategies to retain customers. The study concludes that a holistic approach integrating these factors can help companies like Glad2Glow sustain customer loyalty in a saturated market. Future research is recommended to expand geographic coverage and include other potential variables such as brand trust, price sensitivity, and customer engagement. Keywords: Customer Loyalty, Customer Experience, Brand Image, and Customer Satisfaction 
FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUTUSAN MASYARAKAT MENGGUNAKAN LAYANAN PERBANKAN SYARIAH Amalia, Rizqi; Anwar, Mukhlis Kaspul; Malihah, Lola; Aisyah, Lisda
Indonesian Scientific Journal of Islamic Finance Vol 1 No 2 (2023): Indonesian Scientific Journal of Islamic Finance
Publisher : Faculty of Islamic Economics and Business, Sultan Aji Muhammad Idris State Islamic University of Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21093/inasjif.v1i2.5501

Abstract

The function and role of Islamic financial institutions include meeting the needs of the community for funds as a means to carry out economic activities in accordance with sharia principles. The purpose of this study is to find out what factors affect people's decisions using Islamic banking services. Researchers tested several variables that allegedly influence people's decisions using Islamic Banking services, namely knowledge (X1), fund products and services (X2) and quality of service (X3). At the coefficient of determination (R Square) of 0.615 or equal to 61.5%. This means that knowledge variables, funded products and services and service quality simultaneously (together) can explain the response variable by 61.5%. The rest (100% - 61.5% = 38.5%) was explained by other variables outside of the study. Keywords: Quality of Services, Funded Products and Services.
Provision of Fitoimun® in Feed for the Growth and Survival of White Snapper (Lates calcarifer) Raised in Silvofishery Ponds in Muara Badak Ulu Village, Muara Badak District, Kutai Kartanegara Regency Amalia, Rizqi; Hardi, Esti Handayani; Pagoray, Henny
Jurnal Ilmu Perikanan Tropis Nusantara (Nusantara Tropical Fisheries Science Journal) Vol. 3 No. 2 (2024): Nusantara Tropical Fisheries Science
Publisher : Faculty of Fisheries and Marine Science, Mulawarman University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/jipt.v3i2.1136

Abstract

This study aims to analyze the effect of adding Fitoimun® as a natural medicine on barramundi/white snapper (Lates calcarifer). Maintenance is carried out for 30 days, white snapper fry measuring 72-103 g with floating net cage containers measuring 4x4 m2 with a stocking density of 14 heads / repeats. The method used in this study was using Complete Randomized Design (RAL) with 3 treatments 3 replications with doses P0: 0 mL/kg feed, P1: 20 mL/kg feed, P2: 24 mL/kg feed. Parameters observed include survival, absolute weight growth, specific growth rate, and feed conversion ratio. The results obtained from the study showed that the administration of Fitoimun® had no real effect, although the application of Fitoimun® dose of 20 mL/kg feed had a survival rate of 100%, absolute weight growth of 78.7g, a specific growth rate of 2.1%, and the best feed conversion ratio of 1.63 than other doses.
Pengaruh Laba Bersih dan Arus Kas Operasi Terhadap Dividen Tunai Amalia, Rizqi; Irvan Yoga Pardistya
JAD : Jurnal Riset Akuntansi & Keuangan Dewantara Vol. 6 No. 2 (2023): Juli (2023) - Desember (2023)
Publisher : STIE PGRI Dewantara Jombang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26533/jad.v6i2.1161

Abstract

Dividen which is good for a company is the retained earning’s which creates the balancing in accordance with the agreement of it’s shareholders. The most of investors is prefer to cash dividens. This study is intended to know with partialy and simultaneously the effect of net income, operational cash flow to cash dividen. In this study, the population is based on the manufacturing companies in automotive subsector, food and beverage subsector which is listed in Inonesian Stock Exchange (IDX) for the period 2018 – 2022. A sample of 50 consists of 10 companies, the method used in this study are descriptive statistic, classical assumption test, analyze of multiple linear regression, T-Test, F-Test, and testing the coefficient of determination. So it’s can be resulting the study which is states by partially that the net income is effected to the cash dividends. Operational cash flow not effected to the cash dividends. Then the net income and operational cash flow simultaneously effected to the cash dividends.
Co-Authors Afifa Nurhanifah Aisyah, Lisda Andi Asnifatima Anwar, Mukhlis Kaspul Elsi Setiandari Lely Octaviana Esti Handayani Hardi Hairiana Kusvitasari, Hairiana Halilah Halilah, Halilah Henny Pagoray, Henny Heppy Atmapratiwi Irvan Yoga Pardistya Johar Amir Khusnul Hidayah Lisda Handayani, Lisda Malihah, Lola Meilania, Gusti Tasya Noorhidayah Noorhidayah, Noorhidayah Norfai Norfai, Norfai Noviekayati, I Gusti Ayu Agung Rabiaty, Rahmi Rahma Listyandini Ramdani, Irham Sakinah Fitri, Sakinah Satria Putra Utama Siti Asiyah Utami, Adnani Budi Wardati, Anis Ridha