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All Journal Jurnal Kesehatan Masyarakat JIMKesmas (Jurnal Ilmiah Mahasiswa Kesehatan Masyarakat) Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo Jurnal Pengabdian Masyarakat AbdiMas Amerta Nutrition Manuju : Malahayati Nursing Journal International Journal of Nursing and Health Services (IJNHS) Jurnal Abdi Insani Journal of Nursing and Public Health (JNPH) Jurnal Health Sains Jurnal Kesehatan Masyarakat Mulawarman (JKMM) Devotion: Journal of Research and Community Service Health Publica : Jurnal Kesehatan Masyarakat Journal of Natural Sciences Journal of Language and Health NUSRA: Jurnal Penelitian dan Ilmu Pendidikan JURNAL ILMU DAN TEKNOLOGI KESEHATAN TERPADU EJOIN : Jurnal Pengabdian Masyarakat Mutiara: Multidiciplinary Scientifict Journal Al Makki Health Informatics Journal Seroja Husada: Jurnal Kesehatan Masyarakat Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Mustikawati, Intan Silviana
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Hubungan Bauran Pemasaran (Marketing Mix) 7P (Product, Price, Promotion, Place, Process, People, Dan Physical Evidence) Dengan Loyalitas Pasien Di Unit Rawat Jalan Rumah Sakit St. Carolus Summarecon Serpong Tahun 2021. Sari, Arum Fatma; Zelfino, Evy; Mustikawati, Intan Silviana; Veronika, Erna
Jurnal Kesehatan Masyarakat Mulawarman (JKMM) Vol.5 No.1 Juli (2023) : Jurnal Kesehatan Masyarakat Mulawarman (JKMM)
Publisher : Mulawarman University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/jkmm.v5i1.10454

Abstract

Pendahuluan: Loyalitas pasien merupakan kesediaan pasien/pelanggan untuk secara terus menerus menggunakan jasa pada penyedia jasa. Faktor-faktor yang mempengaruhi loyalitas ialah bauran pemasaran (Marketing mix 7P). Penelitian ini bertujuan untuk mengetahui hubungan bauran pemasaran (marketing mix) 7P (product, price, promotion, place, process, people, dan physical evidence) dengan loyalitas pasien unit rawat jalan di RS St. Carolus Summarecon Serpong Tahun 2021. Metode: Desain penelitian cross sectional dengan besar sampel 371 responden. Teknik pengambilan sampel dengan menggunakan teknik systematic random sampling dan menggunakan uji Chi-square. Data sekunder didapatkan dari rekam medis rumah sakit. Hasil: Hasil univariat menunjukan proporsi tertinggi pasien loyal 261 (79,4%), proporsi tertinggi marketing mix 7P baik 221 (59,6%),  proporsi tertinggi product lengkap 255 (68,7%), proporsi tertinggi price terjangkau 236 (63,6%), proporsi tertinggi promotion mudah didapat 229 (61,7%), proporsi tertinggi place mudah dijangkau 266 (71,7%), proporsi tertinggi process sesuai standar 265 (71,4%), proporsi tertinggi people baik 265 (71,4%), dan proporsi tertinggi pysical evidance baik 305 dengan (82,2%). Hasil bivariat menunjukan terdapat hubungan antara marketing mix 7P dengan loyalitas pasien nilai PR = 2,48, terdapat hubungan antara product dengan loyalitas pasien nilai PR = 5,35, price dengan loyalitas pasien nilai PR= 2,94 , promotion dengan loyalitas pasien nilai PR = 2,32, place dengan loyalitas pasien nilai PR = 4,80, process dengan loyalitas pasien nilai PR = 3,61, people dengan loyalitas pasien nilai PR = 2,68 , Pysical Evidance dengan loyalitas pasien nilai PR = 4,97. Kesimpulan dan saran: Terdapat hubungan antara marketing mix 7P, product, price, promotion, place, process, people dan pysical evidance dengan loyalitas pasien di unit rawat jalan rumah sakit St. carolus summarecon serpong tahun 2021. Diharapkan kepada managemen rumah sakit untuk menambah produk unggulan, dan menambah lahan parkir demi menunjang kenyamanan pasein dalam mendapatkan pelayanan.
The Effectiveness of Stunting Prevention Promotion to Improve Mothers’ Knowledge Mustikawati, Intan Silviana; Putri, Suci Sri Endah Lestari Mulyanto; Mahadewi, Erlina Puspitaloka; Muniroh, Muniroh; Nurmalasari, Mieke; Sangadji, Namira Wadjir
NUSRA : Jurnal Penelitian dan Ilmu Pendidikan Vol. 5 No. 1 (2024): NUSRA: Jurnal Penelitian dan Ilmu Pendidikan, Februari 2024
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/nusra.v5i1.2263

Abstract

Childhood undernutrition include stunting remains a global public health problem that affects many middle-income countries. Nutrition education generally seeks to increase nutritional knowledge, thereby influencing attitude and practices towards good nutrition. This study aimed to analyze knowledge of stunting prevention before and after stunting prevention promotion in Purwakarta Village, Banten Indonesia. This study was quasi-experimental design with one group pre-posttest in 2023. The population in this study were mothers who had children under five years old in Purwakarta Village, Banten Indonesia. A total of 78 mothers who participated in stunting prevention promotion were selected as a respondent. Data was collected by questionnaire and analyzed using paired-t test. The mean score of stunting prevention knowledge was higher after intervention (Mean= 10,45; SD=0,83) than before intervention (Mean= 6,12; SD= 1,84) and it was statistically significant (p < 0,05). Appropriate nutrition promotion plays a role to inform and remind of stunting prevention behavior.
The Influence of Compensation and Organizational Climate on Work Attitudes Mediated by Nurse Motivation at Murni Teguh Sudirman Hospital, Jakarta Erliana, Ria; Anindita, Rina; Mustikawati, Intan Silviana
Al Makki Health Informatics Journal Vol. 1 No. 1 (2023): Al Makki Health Informatics Journal
Publisher : Al Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/hij.v1i1.4

Abstract

The aim of this research is to analyze the influence of compensation and organizational climate on work attitudes mediated by nurse motivation at Murni Teguh Sudirman Hospital, Jakarta. This research uses a survey method, namely research that takes samples from a population using a questionnaire as the main data collection tool to test the symptoms or phenomena observed. This research uses a causality design based on a cross-sectional time dimension, namely measurements of the independent and dependent variables are carried out simultaneously. The unit of analysis is the individual, the data analysis method uses regression. The number of samples obtained that met the inclusion criteria was 55 samples. Based on the research results, it was found that compensation, organizational climate and motivation simultaneously have an influence on work attitudes, but motivation cannot be an intervening variable. The implications of this research will theoretically prove the influence of research variables and managerially can improve the compensation system in hospitals.
PENINGKATAN PENGETAHUAN KELUARGA TERHADAP PERAWATAN PASIEN DI RUMAH DALAM MENCEGAH KOMPLIKASI PADA PASIEN STROKE DENGAN IMPLEMENTASI TELENURSING Mira Asmirajanti; Azizah, Anik Hanifatul; Mustikawati, Intan Silviana; Romadhoni, Asisyafitri; Bahraini, Dwi; Pratama, Ariq; Syahputra, Agung Dwi
Jurnal Abdi Insani Vol 11 No 3 (2024): Jurnal Abdi Insani
Publisher : Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/abdiinsani.v11i3.1914

Abstract

Stroke, one of the leading causes of neurological disability, has a significant impact on the patient's ability to perform daily activities. This community service aims to increase the knowledge of stroke patients' families about home care to prevent complications with the implementation of telenursing. This activity was held on February 6, 2024, in Desa Semanan, Jakarta Barat, involving 25 patients and their families, as well as Posbindu cadres. The activity began with coordination with partners to take care of permits and site reviews. Education was provided through presentations, demonstrations, and video tutorials on the care of stroke patients at home, followed by assistance through telenursing using WhatsApp groups. The evaluation was carried out with pre-test and post-test to measure the understanding of the patient's family. The results showed a significant increase in family knowledge by 44%. In conclusion, this education is effective in increasing family knowledge to improve the care of stroke patients at home, which is important in preventing complications and improving the quality of life of patients.
Job Demands And Job Resources as Antecedents of Work Engagement Among Inpatient Nurse in X Hospital Paramina, Quintina; Kusumapradja, Rokiah; Mustikawati, Intan Silviana
Jurnal Health Sains Vol. 5 No. 11 (2024): Jurnal Health Sains
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jhs.v5i11.1380

Abstract

Work engagement within hospitals may be impacted by job demands and job stress, underscoring the necessity to augment work resources as a protective measure. Initial investigations conducted at Hospital X have revealed a deficiency in work engagement, particularly in the absorption aspect. This study seeks to assess the effects of job demands and job resources on work engagement, with job stress serving as a mediating factor. Employing a quantitative survey methodology with a cross-sectional design, the study involved 104 inpatient nurses as participants. The method used is the Three Box Method and statistical analysis. The findings indicate that work engagement escalates with increased job resources, while higher job demands correlate with decreased work engagement. Furthermore, enhancing job resources has the potential to alleviate job stress, whereas elevated job demands are associated with heightened job stress levels. Notably, work engagement diminishes with escalating job stress. Through the mediation of job stress, job resources, and job demands, there is a discernible impact on work engagement.
The Correlation Between Environmental Sanitation and Stunting Case in Tamanrahayu Village, Setu District Area, Bekasi Regency in 2024 Syahadah, Asma Amania; Nitami, Maymi; Mustikawati, Intan Silviana; Heryana, Ade
Seroja Husada: Jurnal Kesehatan Masyarakat Vol. 1 No. 1 (2024): Seroja Husada: Jurnal Kesehatan Masyarakat
Publisher : Seroja Husada: Jurnal Kesehatan Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Background: The prevalence of stunting in Bekasi Regency in 2021 is 21.50% and in 2022 it is 17.8%. The highest stunting rate in the UPTD Puskesmas Setu II working area is in Tamanrahayu Village with a prevalence in 2022 of 8.17% and in 2023 of 6.12%. The environmental conditions of Tamanrahayu Village are directly adjacent to the Burangkeng Final Disposal Site (TPA) which serves the Bekasi Regency area. A preliminary study was conducted in Tamanrahayu Village with 10 cases of families with stunted toddlers. Based on the results of observations and observations of environmental sanitation, it was found that 70% was unhealthy. The aim of this research is to determine the relationship between hygiene and environmental sanitation on the incidence of stunting in Tamanrahayu Village, Setu District, Bekasi Regency in 2024. Method: Case control study design method. The population of this research is all mothers who have toddlers in Tamanrahayu Village and the sample is 80 respondents with 40 respondents as the case group and 40 respondents as the control group in TamanrPahayu Village, Setu District, Bekasi Regency using systematic random sampling. Results and Discussion: There are more toddlers with unhealthy environmental sanitation in the stunting group (75%) than those without stunting (17.5%). The results of statistical analysis using the Chi Square Test obtained a P value = <0.001, indicating that there is a significant relationship between environmental sanitation and the incidence of stunting in toddlers. Conclusion: Based on the results of the bivariate test, it can be concluded that there is a significant relationship between environmental sanitation and the incidence of stunting in toddlers. Suggestion: For the government to implement IYCF education on regular clean water checks, as well as sensitive interventions by providing access to sanitation for the community.
Penggunaan Rekam Medis Elektronik Meningkatkan Akurasi dan Efisiensi Pendokumentasian Klaim Pelayanan Jaminan Kesehatan Markam, Hosizah Markam; Agustin, Karisna Agustin; Mustikawati, Intan Silviana
Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo Vol 11, No 2 (2025): JMK Yayasan RS.Dr.Soetomo, Kedua 2025
Publisher : STIKES Yayasan RS.Dr.Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29241/jmk.v11i2.2203

Abstract

Pendokumentasian klaim pelayanan jaminan kesehatan sangat penting karena berdampak pada penerimaan dan penolakan klaim. Masalah pendokumentasian di Indonesia menyebabkan tertundanya pembayaran klaim pelayanan jaminan kesehatan setiap bulannya sekitar 2,5% - 47,7% yang menyebabkan kas rumah sakit terganggu. Tujuan penelitian ini menganalisis pengaruh budaya organisasi dan keterikatan kerja terhadap pendokumentasian klaim pelayanan jaminan kesehatan yang dimediasi penggunaan rekam medis elektronik di RSKD Duren Sawit. Jenis penelitian ini adalah penelitian kuantitatif kausalitas dengan desain penelitian cross-sectional yang dilakukan pada bulan Juni – Juli 2023. Populasi penelitian ini adalah seluruh dokter fungsional di RSKD Duren Sawit yang berjumlah 74 orang dengan teknik purposive sampling yaitu dokter penanggung jawab pelayanan yang berjumlah 40 orang dan respon rate 85% (34 responden). Variabel budaya organisasi, keterikatan kerja serta penggunaan rekam medis elektronik (RME) menggunakan data primer melalui kuesioner dengan respon skala 1–4 dan pendokumentasian klaim pelayanan jaminan kesehatan menggunakan data sekunder. Analisis data penelitian menggunakan Structural Equation Modelling (SEM). Dari total 34 responden sebagian besar perempuan (70,6%), usia <40 tahun (41,2%), dengan masa kerja 2 - <5 tahun (32,4%). Hasil penelitian ini menunjukkan penggunaan RME merupakan variabel mediator antara keterikatan kerja dengan pendokumentasian klaim pelayanan jaminan kesehatan. Keterikatan kerja berpengaruh terhadap penggunaan RME, dan penggunaan RME berpengaruh terhadap pendokumentasian klaim layanan jaminan kesehatan. Implikasi penelitian adalah penggunaan RME diperlukan untuk peningkatan kualitas pendokumentasian klaim pelayanan jaminan kesehatan
Hubungan Dukungan Sosial dengan Kualitas Hidup Lansia di Kelurahan Grogol Jakarta Barat Mustikawati, Intan Silviana
Health Publica Vol 6, No 02 (2025): Health Publica Jurnal Kesehatan Masyarakat
Publisher : Universitas Esa Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47007/hp.v6i02.10236

Abstract

Kualitas hidup Lansia merupakan salah satu indikator successful aging, yakni ketika Lansia merasakan kesejahteraan dalam hidupnya. Lansia yang hidupnya sejahtera akan merasa nyaman pada dirinya, dapat memecahkan masalah dengan baik, melakukan kegiatan secara mandiri, berinteraksi dengan orang lain secara maksimal, yang akan berdampak pada status kesehatannya. Persentase Lansia yang mengalami keluhan kesehatan di DKI Jakarta berkisar antara 35%-61%, dimana posisi kedua terbesar masalah berada di Kota Jakarta Barat (57,21%) (Badan Pusat Statistik Provinsi DKI Jakarta, 2020). Tujuan penelitian ini yaitu untuk menganalisis hubungan antara dukungan sosial dengan kualitas hidup pada Lansia. Penelitian ini merupakan penelitian kuantitatif dengan pendekatan cross-sectional. Responden dalam penelitian ini yaitu Lansia yang berada di Kelurahan Grogol, Jakarta Barat yang berpartisipasi dalam kegiatan penyuluhan kesehatan yang berjumlah 60 orang, dengan teknik pengambilan sampel total sampling. Variabel independen dalam penelitian ini yaitu dukungan sosial dan variabel dependen yaitu kualitas hidup. Penelitian dilakukan pada bulan Februari 2025 dengan pengumpulan data berupa kuesioner dan dianalisis menggunakan analisis univariat dan analisis bivariat dengan uji Fisher’s Exact. Berdasarkan penelitian, sebagian besar Lansia di wilayah Kelurahan Grogol, Jakarta Barat mempunyai kualitas hidup yang kurang baik (63,3%) dan mendapatkan dukungan sosial yang baik (75%). Berdasarkan uji statistik Chi-Square, ditemukan adanya hubungan yang signifikan antara dukungan sosial dengan kualitas hidup pada Lansia.Diperlukan adanya edukasi kesehatan yang berkelajutan pada Lansia dan keluarganya untuk meningkatkan dukungan sosial, yang berdampak pada kualitas hidup Lansia.
Co-Authors Abna, Inherni Marti Ade Iva Murty Agustin, Karisna Agustin Ananda, Octaria Andri Andri Aprilita Rina Yanti Eff Azizah, Anik Hanifatul Bahraini, Dwi Decy Situngkir Desyawati Utami Duta Liana Eff, Aprilita Rinayanti Elsha Palupi, Elsha Palupi Erliana, Ria Erry Yudhya Mulyani Evi Martha Febriyanty, Deasy Fridslan, Ulam Hadi Pratomo Hasan, Muh Hayati, Misbahul Heryana, Ade Hosizah Hosizah Ira Marti Ayu Joyo, Ericko Ongko Junaedi Junaedi Kusumapradja, Rokiah Laurensia, Lia Letelay, Alfons M. Ludyani, Andi Tendry Dwi Mahadewi, Erlina Puspitaloka Manalu, Christy Helvita Mira Asmirajanti Mugi Wahidin Muniroh, Muniroh Muniroh, Muniroh Mury Kuswari Nitami, Maymi Nuriza, Heni Nurmalasari, Mieke Paramina, Quintina Pratama, Ariq Pratiwi, Rizki Puspitaloka, Erlina Putri Handayani Putri, Suci Sri Endah Lestari Mulyanto Rachmanida Nuzrina Rian Adi Pamungkas Rina Anindita Rini Handayani Romadhoni, Asisyafitri Rosya, Ernalinda Rumana, Nanda A Sangadji, Namira Wadjir Sari, Arum Fatma Shorayasari, Susi Shorayasari, Susi - Siti Fatimah Sri Teguh Rahayu, Sri Teguh Supriyantoro Supriyantoro Syahadah, Asma Amania Syahputra, Agung Dwi Veronika, Erna Wahyuni, Marisca Astri Wekadigunawan, Cri Sajjana Pradja Zelfino, Evy