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GAYA KEPEMIMPINAN, PROFESIONALITAS, DAN ETOS KERJA PENGARUHNYA TERHADAP PRODUKTIVITAS KERJA KARYAWANPADA THE TRANS HOTEL KUTA Tettie Setiyarti; I Gusti Ayu Putu Andayani; Ida Bagus Radendra Suastama
Forum Manajemen Vol 18 No 1 (2020): Jurnal STIMI Vol. 18 No. 1 - 2020
Publisher : STIMI Handayani Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61938/fm.v18i1.394

Abstract

Managerial and leadership skills possessed by a leader are needed in processing human resources in optimizing employee performance, because employees are one of the important assets to realize the organization's vision and mission. In this paper, the writer tries to find a gap or mismatch between expectations and reality (Das Solen Das Sein) between leadership style and facts on the ground, using The Trans Resort Hotel, Kuta, as the locus of the whole discussion. This paper will discuss descriptively the hotel’s leadership style, its employees’ professionalism and work ethics, and their effects on productivity of the hotel. Data collection methods were done through observation, interviews, and documentation, while the analysis technique used include the classic assumption test, multiple linear regression and hypothesis testing. The results of this study indicate that leadership, professionalism, and work ethic have a positive and significant effect in influencing the level of work productivity of employees who work in The Trans Hotel Kuta, Bali.
PROSEDUR STANDAR OPERASIONAL PEMESANAN PAKET WISATA PELAYARAN DI LE PIRATE EXPLORE CRUISE-LABUAN BAJO Tettie Setiyarti; Ni Putu Eka Safitri; Pipit Sundari
Forum Manajemen Vol 20 No 2 (2022): Jurnal STIMI Vol. 20 No. 2 - 2022
Publisher : STIMI Handayani Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61938/fm.v20i2.476

Abstract

When serving guests, the Reservation Department of a shipping company must be provided with guidelines, work references (sequence), and training in providing services. All forms of work guidelines and references are then referred to as Standard Operating Procedures (hereinafter abbreviated as SOP). On this article, based on the research that has been carried out, the author wants to explain in more detail, using a qualitative descriptive research method, regarding the SOP of the Reservation Department at Le Pirate Explore Cruise – Labuan Bajo. The research that forms the basis of this article was carried out in the first and second quarters of 2021, at a time when Bali and East Nusa Tenggara had not yet fully opened their tourism activities. Based on the findings, the research divides the process of implementing the Standard Operating Procedures (SOP) of the Reservation Department into three main thematic, namely: 1) the role of the Owner in making and supervising PSO Reservations; 2) Reservation Department staff behavior; and 3) obstacles faced by the Reservation Department in implementing PSO.
Determination of Employee Engagement: Analysis Path Career, Organization Culture, Remuneration, and Development Leadership Setiyarti, Tettie; Subagio, Mochammad; Suryaningsih, Lilik; Sugiarti, Sugiarti; Mahendra, Denny
International Journal of Advanced Multidisciplinary Vol. 3 No. 2 (2024): International Journal of Advanced Multidisciplinary (July-September 2024)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/ijam.v3i2.653

Abstract

The purpose of this literature research is to build a hypothesis regarding the influence between variables that can later be used for further research in human resource management. The literature review research article on Employee Engagement Determination: career path analysis, organizational culture, remuneration, and Leadership Development is a scientific literature article in the scope of human resource management science. The approach used in this literature review research is descriptive qualitative. The data collection technique is to use literature studies or conduct a review of relevant previous articles. The data used in this descriptive qualitative approach comes from previous research that is relevant to this research and is sourced from academic online media such as the Thomson Reuters Journal, Springer, Taylor & Francis, Scopus Emerald, Elsevier, Sage, Web of Science, Sinta Journal, DOAJ, EBSCO, Google Scholar and digital reference books. In previous studies, 1 relevant previous article was used to review each independent variable. The results of this literature review article are: 1) Career Path affects Employee Engagement; 2) Organizational Culture affects Employee Engagement; 3) Remuneration affects Employee Engagement; and 4) Leadership Development influences Employee Engagement.
P Prioritas Strategi Pemasaran Godevi Terhadap Desa Wisata Pada Masa Pasca Pandenu Setiyarti, Tettie; Ida Ayu Kade Ria Cahyani; Ida Ayu Komang Juniasih
KRITIS Vol 33 No 1 (2024)
Publisher : Universitas Kristen Satya Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24246/kritis.v33i1p37-61

Abstract

ABSTRAK Dengan menggunakan analisis SWOT dan Analytic Hierarchy Process (AHP), penelitian yang menjadi pijakan dari ditulisnya artikel ini akan mengupas prioritas strategi pemasaran Godevi (Go Destination Villa)  pada Desa Mitra terhadap tingkat kunjungan wisatawan pada masa pasca pandemi. Penelitian tersebut menggunakan baik data kualitatif maupun kuantitatif, yang kemudian diolah secara tematik menggunakan pendekatan kualitatif deskriptif berdasarkan teknik analisis SWOT. Setelah diperoleh strategi dalam matriks SWOT, maka langkah selanjutnya adalah menentukan strategi prioritas menggunakan Analytic Hierarchy Process (AHP). Berdasarkan hasil penelitian, maka dapat ditarik kesimpulan bahwa Godevi memiliki beberapa faktor internal dan eksternal dalam mendukung kegiatan pemasaran. Pada hasil analisis lebih lanjut menunjukkan bahwa Godevi berada pada kuadran strategi Strength-Opportunities (S-O). Kata kunci: Desa Wisata, Digital Platform, Analisis SWOT, Analytic Hierarchy Process
Strategi Pengembangan Pariwisata Berkelanjutan: Studi Kasus Kawasan Wae Bobok di Indonesia Timur Wijayanthi, Ida Ayu Trisna; Juniasih, Ida Ayu Komang; Setiyarti, Tettie; Heltiasian, Esidora
Forum Manajemen Vol 22 No 1 (2024): Jurnal Forum Manajemen April 2024
Publisher : STIMI Handayani Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61938/fm.v22i1.593

Abstract

Tujuan penelitian ini adalah untuk mengetahui strategi pengembangan objek wisata Wae Bobok Desa Tanjung Boleng, faktor hambatan dalam proses pengembangannya serta untuk mengetahui strategi pemecahan faktor hambatan dalam pengembangan objek wisata Wae Bobok Desa Tanjung Boleng Kecamatan Boleng Kabupaten Manggarai Barat. Jenis data yang digunakan dalam penelitian ini adalah data kualitatif dan data kuantitatif. Sumbernya data yang digunakan dalam penelitian ini adalah data primer dan data sekunder. Teknik pengumpulan data dilakukan dengan observasi, wawancara dan studi dokumentasi sedangkan teknik analisis data yang digunakan adalah analisis kekuatan, kelemahan, peluang dan ancaman (SWOT) dan Matriks SWOT. Berdasarkan hasil penelitian, temuan menunjukkan bahwa terdapat potensi besar untuk meningkatkan daya tarik wisata di objek wisata Wae Bobok melalui strategi seperti peningkatan promosi, pelatihan SDM, dan peningkatan fasilitas. Implikasi dari penelitian ini adalah potensi peningkatan ekonomi bagi masyarakat lokal serta perlunya pelestarian lingkungan dalam pengembangan wisata yang berkelanjutan di kawasan tersebut.   The aim of this research is to determine the strategy for developing the Wae Bobok tourist attraction, Tanjung Boleng Village, the obstacle factors in the development process and to determine the strategy for solving the obstacle factors in developing the Wae Bobok tourist attraction, Tanjung Boleng Village, Boleng District, West Manggarai Regency. The types of data used in this research are qualitative data and quantitative data. The data sources used in this research are primary data and secondary data. Data collection techniques were carried out using observation, interviews and documentation studies, while the data analysis techniques used were strengths, weaknesses, opportunities and threats (SWOT) analysis and the SWOT Matrix. Based on the research results, the findings show that there is great potential to increase tourist attraction at the Wae Bobok tourist attraction through strategies such as increasing promotions, human resource training, and improving facilities. The implications of this research are the potential for economic improvement for local communities and the need for environmental conservation in the development of sustainable tourism in the area.
ANALISIS KUALITAS SUMBER DAYA MANUSIA DALAM MEMBERIKAN PELAYANAN ELEKTRONIK DI APLIKASI PLN MOBILE Katamsi, Khusaeri; Setiyarti, Tettie
Journal of Information System, Applied, Management, Accounting and Research Vol 8 No 3 (2024): JISAMAR (June-August 2024)
Publisher : Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52362/jisamar.v8i3.1523

Abstract

The objective of this article is to examine the factors influencing the introduction of innovation in public services via the PLN Mobile app at PT. PLN (Persero), focusing on the constraint of the app's availability solely on Playstore for Android devices. Additionally, the article seeks to propose suggestions for enhancing the accessibility and quality of public services through the PLN Mobile app. The research methodology employed in this article is qualitative, involving a case study of PT. PLN (Persero) and the analysis of pertinent secondary data. Data were gathered through literature review, relevant documentation, and interviews. Findings reveal that the limitation of the app being exclusively on Playstore for Android devices adversely affects the accessibility and efficiency of public services via PLN Mobile. Nonetheless, there exists potential for enhancing accessibility and service quality through specific measures, such as expanding the app to other platforms and educating customers.
The Effect Of Stress Management On Work Productivity In The Company Environment Wijayanthi, Ida Ayu Trisna; Setiyarti, Tettie; Juniasih, Ida Ayu Komang; Suastama, Ida Bagus Radendra; Laswitarni, Ni Ketut
Maneggio Vol. 1 No. 5 (2024): Maneggio-Oct
Publisher : Pt. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/hq2ndx07

Abstract

This study focuses on the problem of stress management and its influence on employee work productivity in a culinary company in Denpasar. High stress can affect employee performance, so it is necessary to make efforts to manage stress effectively. The purpose of this study is to analyze the relationship between stress management and employee work productivity. The method used is a quantitative approach with a questionnaire distributed to 127 respondents who are employees in various culinary companies. The data obtained were analyzed using simple linear regression to test the influence of stress management variables on productivity. This study uses the SPSS Version 25 analysis tool. The results showed that there was a positive and significant influence between stress management and employee work productivity, with the R Square value showing the proportion of productivity variation that can be explained by stress management. The conclusion of this study is that improved stress management can increase work productivity, so it is important for companies to implement effective stress management strategies. The implications of this study suggest that companies develop stress management programs, such as skills training and increased social support in the workplace, in order to create a healthier and more productive work environment. Thus, this study contributes to the understanding of the importance of stress management in the context of improving employee performance in the culinary industry, and can be a reference for further research in this field.
Empowering Local Voices: Transforming Valu Beach into a Sustainable Tourism Destination Setiyarti, Tettie; Gonzaga, Marciana; Trisna Wijayanthi, Ida Ayu; Oka Pradnyana, I Gusti Gede; Pradnya Handayani, Sagung Agung Diah
Greenation International Journal of Tourism and Management Vol. 2 No. 4 (2024): (GIJTM) Greenation International Journal of Tourism and Management (December 20
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v2i4.241

Abstract

Local community empowerment is essential for sustainable tourism development, enabling communities to actively participate in tourism planning and management. This article examines the role of community participation in the development of Valu Beach in Pitileti Village, Lautem District, Timor-Leste. Employing qualitative descriptive analysis, the study reveals that local engagement is vital for maximizing economic and social benefits while preserving the environment. Despite existing challenges, such as limited accessibility and a lack of tourism management skills, community enthusiasm indicates a strong desire for involvement. The research highlights the importance of enhanced infrastructure, targeted training, and government support to foster a collaborative approach. By leveraging local assets, ie. natural beauty, cultural richness, and community spirit, Valu Beach can emerge as a sustainable tourism destination, benefiting both the community and visitors alike.
Marketing Management in Agribusiness: Branding Strategies and Market Penetration Wijayanthi, Ida Ayu Trisna; Setiyarti, Tettie; Karwini, Ni Ketut; Handayani, Ni Wayan Ana Rahita
Maneggio Vol. 2 No. 2 (2025): Maneggio-Apr
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/fkxgrv24

Abstract

This study aims to analyze marketing strategies, particularly branding and market penetration, employed by agribusiness actors in Indonesia. In the context of agribusiness, branding not only serves to enhance product image but also to create an emotional connection with consumers. This research uses a qualitative approach through in-depth interviews with agribusiness entrepreneurs in the horticulture, processed food, and organic product sectors. The results show that agribusiness actors with better educational backgrounds and experience are more capable of implementing modern marketing strategies, including branding and digital marketing. However, micro and small enterprises still face challenges in adopting digital marketing technologies. This study also reveals the importance of collaboration with communities and the use of social media as effective marketing channels. These findings provide insights into the challenges and opportunities faced by agribusiness actors in building a strong brand and achieving broad market penetration.
Employee Performance in Restaurants: A Conventional Approach to Archive Management and Office Space Design Tettie Setiyarti; Ni Made Purnamasari; Ni Ketut Laswitarni; Ida Ayu Trisna Wijayanthi; Ida Bagus Swaputra
International Journal of Advanced Multidisciplinary Vol. 4 No. 1 (2025): International Journal of Advanced Multidisciplinary (April-June 2025)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/ijam.v4i1.983

Abstract

This study explores the impact of archival activities and office layout on employee performance in the restaurant industry, specifically focusing on Bejana Restaurant in Nusa Dua, Bali. These two aspects are often overlooked, yet they play a critical role in ensuring proper record-keeping and an efficient workspace, both of which can positively affect employee performance. The research employs various data analysis methods, including validity and reliability tests, multiple linear regression, and tests for linearity, normality, heteroscedasticity, and multicollinearity. The findings show that while the F-test significance value was 0.031, confirming that the regression model can be used to analyze employee performance, neither archival arrangement nor office layout had a significant impact on employee performance.