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Evaluasi Usability pada Aplikasi Instagram Menggunakan Metode Usability Testing Huda, Muhammad Qomarul; Maulana, Rizqi Mustafa
JURNAL PERANGKAT LUNAK Vol 5 No 3 (2023): Jurnal Perangkat Lunak
Publisher : Indragiri Islamic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/jupel.v5i3.2687

Abstract

Social media is one of the platforms that is often used by people to interact and communicate with one another. Instagram is a social media platform that allows users to post photos and videos online at high speed. This study uses the usability testing method. Usability is used to measure quality based on user experience when interacting and using applications. The calculation results of the System Usability Scale (SUS) involving 50 respondents showed a score of 77.6. From this score, it can be concluded that the interpretation of the approach based on the nature (Adjective) shows that the service belonging to the Instagram application is still included in the GOOD category.
Rancang Ulang Prototipe AIS Mobile Dengan User Centered Design (UCD) Untuk Penggunaan Yang Lebih Optimal Mauludin, Bintang Fajar; Raharja, Muhammad Ridwan Ali; Rayhan, Muhammad Shaquille; Huda, Muhammad Qomarul; Nurmiati, Evy
CESS (Journal of Computer Engineering, System and Science) Vol 9, No 1 (2024): January 2024
Publisher : Universitas Negeri Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24114/cess.v9i1.53962

Abstract

Aplikasi Academic Information System (AIS) Universitas Islam Negeri (UIN) Jakarta berfungsi sebagai sarana informasi mengenai jadwal perkuliahan, penilaian, pengambilan Kartu Rencana Studi dan berbagai informasi akademik lainnya. Pengguna AIS Mobile UIN Jakarta masih mengalami kesulitan dalam navigasi aplikasi, menemukan informasi yang dibutuhkan, atau bahkan merasa tidak puas dengan antarmuka pengguna yang ada. Penelitian ini bertujuan untuk merancang ulang prototipe aplikasi AIS Mobile UIN Jakarta dengan menggunakan metode User Centered Design (UCD) yang fokus pada pengguna. Tahapan UCD yang dipilih meliputi analisis konteks penggunaan, definisi kebutuhan pengguna, desain awal prototipe, dan pengujian kegunaan yang melibatkan pengguna aktual. Penelitian ini dilakukan dengan beberapa tahap penelitian, yaitu dengan melakukan studi literatur, identifikasi pengguna, analisis kebutuhan pengguna, desain solusi, dan evaluasi desain. Berdasarkan hasil penelitian Aplikasi AIS Mobile UIN Jakarta masih memiliki hal-hal yang perlu diperbaiki dengan rancang ulang prototype yang lebih meningkatkan kepuasan pengguna. Penulis telah merancang ulang tampilan aplikasi AIS Mobile UIN Jakarta berdasarkan umpan balik yang diberikan beberapa koresponden sebagai pengguna. Prototipe yang dihasilkan diharapkan dapat memberikan manfaat yang lebih optimal bagi pengguna aplikasi AIS UIN Jakarta.
Perancangan UI/UX Layanan Aduan Fasilitas Umum dengan Metode Design Thinking Berbasis Mobile Khansa, Shafa Salsabila; Rahman, Azka Septia; Ramadhan, Della Novia; Huda, Muhammad Qomarul
Journal of System and Computer Engineering Vol 5 No 1 (2024): JSCE: Januari 2024
Publisher : Universitas Pancasakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61628/jsce.v5i1.1070

Abstract

This research examines the UI/UX design for public facility complaint services in South Tangerang City, using the Design Thinking methodology. The primary focus is to meet the needs of users, including complaint submitters and government officials. The prototype created was tested through Maze to collect data related to the application's usage. During testing, it was revealed that users encountered difficulties in completing specific tasks, especially in providing feedback on resolved complaints. There was also a high error rate in the login and complaint submission processes. Although government officials generally succeeded in completing their tasks, there were significant errors in the process. These findings indicate the need for further improvement, particularly in aspects not successfully addressed by users and the enhancement of efficiency in the complaint submission process. The importance of iteration and application design improvement is emphasized to enhance the overall user experience. These improvements are expected to more effectively meet user needs and increase satisfaction with the complaint service.
Evaluasi Kesadaran dan Persepsi Generasi Milenial Terhadap Restoran Bersertifikasi Halal di Indonesia Huda, Muhammad Qomarul; Hidayah, Nur Aeni; Fetrina, Elvi
Halal Research Vol 1 No 1 (2021): February
Publisher : Halal Center ITS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (411.695 KB) | DOI: 10.12962/j22759970.v1i1.54

Abstract

Studi tentang sistem halal telah mendapatkan banyak perhatian dari kalangan peneliti maupun dari kalangan praktisi atau pelaku bisnis. Penerapan sertifikasi halal secara global tidak hanya berlaku secara eksklusif untuk produk makanan saja tetapi mencakup produk dan layanan jasa lainnya. Ini berarti penelitian tentang sistem halal mencakup area yang sangat luas yang memerlukan berbagai macam pendekatan penelitian (multi dimension approach) dan dalam konteks yang bervariasi. Meningkatnya kesadaran konsumen Muslim atas kewajiban agama mereka juga telah berkontribusi pada meningkatnya permintaan produk dan layanan halal. Akibatnya, permintaan terhadap produk makanan halal yang besar akan menyebabkan peningkatan pasokan untuk jaminan sertifikat dan logo Halal. Paper ini bertujuan untuk mengevaluasi kesadaran dan persepsi generasi milenial khususnya di wilayah perkotaan terhadap restoran bersertifikasi halal di Indonesia. Penelitian ini menggunakan lima variabel ukur yaitu religious beliefs, self identity, religious commitment, attitude toward Halal Certified, dan social influences. Hasil penelitian ini mengindikasikan bahwa religious commitment dan self identity tidak berpengaruh signifikan terhadap kesadaran dan persepsi generasi milenial pada Restoran Bersertifikat Halal. Hasil dan temuan penelitian ini diharapkan dapat membantu pemerintah khususnya kementerian Agama Republik Indonesia dalam menerapkan kebijakan pada sistem sertifikasi halal ke depannya.
Konstruksi Sosial Penerapan Nilai-Nilai Pancasila Santri Mahasiswa Pondok Pesantren Al-Amien Rejomulyo Kota Kediri Syarifuddin, Amir; Huda, Muhammad Qomarul; Zuhdi, Muhammad
Spiritualita Vol. 5 No. 2 (2021)
Publisher : Prodi Tasawuf dan Psikoterapi Fakultas Usluhuddin dan Dakwah IAIN Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30762/spiritualita.v5i2.840

Abstract

Islamic boarding schools as educational institutions are also responsible for preparing students to face the demands of the times in this modern era. Of course, in religious learning, students are also given insight into understanding the values of Pancasila. For this reason, the focus of this research is: 1) What is the process of social construction of Pancasila values for students of Al-Amien Islamic Boarding School? 2) How are the values of Pancasila for the students of the Al-Amien Islamic boarding school applied? This study uses a qualitative approach with the type of field research (field research). Data collection methods that researchers use in this study include the methods of observation, interviews, and documentation. And in analyzing, the researcher uses three steps, namely data reduction, data display, then draw conclusions or verification. Based on the research conducted, the researcher can conclude that the application of Pancasila values. Namely: mutual tolerance, mutual respect, mutual help, doing good, is a small picture of the application of Pancasila values in Islamic boarding schools, which has the aim of training students in the application of Pancasila values while strengthening the friendship of a student, and also maintaining the integrity of the Unitary Republic of Indonesia. The purpose of the research is the first to find out how the application of Pancasila values in the daily life of students. The second is to find out how students understand the values of Pancasila. 
Reviewing Factors of Audience Engagement in Live Streaming Subiyakto, Aang; Yudhanta, Satya; Nurmiati, Evy; Utami, Meinarini Catur; Fetrina, Elvy; Sugiarti, Yuni; Hakiem, Nashrul; Huda, Muhammad Qomarul; Sangsawang, Thosporn
Jurnal CoreIT: Jurnal Hasil Penelitian Ilmu Komputer dan Teknologi Informasi Vol 11, No 1 (2025): June 2025
Publisher : Fakultas Sains dan Teknologi, Universitas Islam Negeri Sultan Syarif Kasim Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24014/coreit.v11i1.36039

Abstract

Live streaming has become one of the most prominent digital phenomena in recent years, changing the way individuals interact, consume content and shop online. This study aims to identify and analyze the factors that influence audience engagement in live streaming, including audience motivation, the role of social interaction, technological features, platform distribution, and popular genres. Through a systematic literature review approach, 27 articles from relevant ScienceDirect and DOAJ databases were selected for analysis. The study results show that audience engagement is mainly influenced by parasocial interaction (PSI), entertainment-based motivation (hedonic value), and practical benefits (utilitarian value). Technologies such as live chat, gifting, and data-driven recommendation systems strengthen viewing duration and audience loyalty. In addition, platforms such as Twitch dominate the gaming and esports genres, while TikTok Live thrives in the e-commerce space. New genres such as VTubers and travel offer opportunities to attract a wider audience with avatar-based interaction approaches and virtual experiences. The research also identified gaps in the literature, including a lack of studies on local platforms, new genres, and the impact of innovative technologies such as AR/VR. This study makes an academic contribution by summarizing key findings and providing strategic guidance for platform developers, streamers and businesses in creating more engaging and effective live streaming experiences.
Evaluasi Efektivitas Sistem Enterprise Berbasis Cloud: Studi Kasus pada Perusahaan Ritel Janniethia; Denina Nastiti Putri Amani; Nurlela Rofiqoh; Muhammad Qomarul Huda
Sistematis Vol. 2 No. 1 (2025): Oktober 2025
Publisher : CV.RIZANIA MEDIA PRATAMA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69533/qscjra34

Abstract

Perkembangan ekonomi digital mendorong perusahaan ritel untuk mengadopsi teknologi informasi guna meningkatkan efisiensi operasional dan daya saing. Salah satu inovasi yang banyak digunakan adalah sistem enterprise berbasis cloud yang menawarkan fleksibilitas, efisiensi biaya, dan integrasi lintas departemen. Penelitian ini bertujuan untuk mengevaluasi efektivitas penerapan sistem tersebut pada perusahaan ritel XYZ di Tangerang, Banten. Metode yang digunakan adalah studi kasus dengan pendekatan campuran, yakni wawancara semi-terstruktur dengan manajer dan staf IT serta kuesioner kepada karyawan pengguna sistem. Hasil penelitian menunjukkan bahwa sistem cloud berkontribusi signifikan terhadap peningkatan efisiensi operasional, percepatan pengambilan keputusan, dan kemudahan akses data. Sebanyak 80% responden melaporkan pengurangan waktu pemrosesan pesanan, peningkatan akurasi data, dan kolaborasi yang lebih baik antar departemen. Meskipun demikian, tantangan seperti integrasi sistem lama dan kurangnya pelatihan pengguna masih menjadi hambatan. Penelitian ini menyimpulkan bahwa penguatan pelatihan, peningkatan integrasi sistem, dan penguatan keamanan data sangat penting untuk mendukung keberlanjutan dan efektivitas sistem di masa depan.
Mobile Banking Service Quality and User Loyalty Using MSQUAL: A Systematic Literature Review Nashikha, Ainun; Huda, Muhammad Qomarul; Fitroh, Fitroh; Durachman, Yusuf; Waspodo, Bayu
Sinkron : jurnal dan penelitian teknik informatika Vol. 9 No. 4 (2025): Articles Research October 2025
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/sinkron.v9i4.15231

Abstract

Digital transformation has made mobile banking a core service in the banking industry, emphasizing service quality as a critical factor for user satisfaction and loyalty. This study presents a systematic literature review (SLR) of mobile banking research from 2021 to 2025, guided by PRISMA and structured using the PICOC framework (Population, Intervention, Comparison, Outcome, Context) to systematically select and evaluate relevant studies. The MS-QUAL model, comprising nine dimensions: efficiency, system availability, responsiveness, privacy, content, contact, billing, fulfillment, and compensation, was used as the evaluation framework. Out of 924 initially identified articles, 20 met the inclusion criteria for in-depth analysis. Findings show that efficiency, system availability, privacy, responsiveness, content, and fulfillment consistently drive user satisfaction, while compensation, contact, and billing have limited influence. Satisfaction serves as the primary mediator connecting service quality to loyalty, indicating that improvements in MS-QUAL dimensions must translate into positive user experiences to foster long-term loyalty. The study further highlights challenges in maintaining security standards, adapting traditional dimensions to evolving user expectations, and ensuring consistent service quality. Opportunities lie in leveraging technologies such as AI, blockchain, and big data to create personalized, secure, and interactive experiences, enhancing both functional and emotional engagement. Overall, MS-QUAL remains a relevant and flexible framework for evaluating mobile banking service quality when aligned with contemporary technological advances and user-centered strategies.
TOGAF ADM Framework Design at Private Insurance Company PT Tugu Pratama Anindita, Tiara; Huda, Muhammad Qomarul
International Journal of Information Systems and Technology Vol. 1 No. 02 (2025): International Journal of Information System and Technology (IJOINT)
Publisher : oneamrd (One a Mllions Dreams Corporation)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to design an Enterprise Architecture (AE) using the TOGAF ADM (Architecture Development Method) framework for insurance companies, with a focus on improving operational efficiency, regulatory compliance, and customer experience. TOGAF ADM was chosen because of its ability to provide a structured and comprehensive approach to developing an architecture that is aligned with business objectives and technology needs. This research method involves analyzing business needs, mapping key business processes such as claim submission, insurance registration, promotion, customer service, and identifying supporting technologies such as HRD, finance and IT services. The results of the study indicate that the implementation of TOGAF ADM can help insurance companies integrate systems, improve data security, and ensure compliance with industry regulations. In addition, this design also supports product and service innovation, and increases the scalability and flexibility of the architecture to face market dynamics. However, this study also identified several limitations, including implementation complexity, significant resource requirements, and challenges in integrating legacy systems. Overall, the TOGAF ADM AE design offers a strong framework for the digital transformation of insurance companies, with the potential for positive impacts on operational efficiency, customer satisfaction, and business competitiveness.
IMPLEMENTASI EXPLORATORY DATA ANALYSIS UNTUK ANALISIS DAN VISUALISASI DATA PENDERITA STROKE KALIMANTAN SELATAN MENGGUNAKAN PLATFORM TABLEAU Rizki, Irfan Nur; Prayoga, Dimas; Puspita, Mutiara Lia; Huda, Muhammad Qomarul
Jurnal Informatika dan Teknik Elektro Terapan Vol. 12 No. 1 (2024)
Publisher : Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/jitet.v12i1.3856

Abstract

Data jumlah penderita stroke di Provinsi Kalimantan Selatan didokumentasikan melalui tabel dan format Excel, tersedia di Satu Data Indonesia. Angka-angka pada data unduhan bervariasi dan terdapat kekosongan sehingga menyulitkan interpretasi dan analisis. Untuk mengatasi masalah tersebut, peneliti menggunakan metode Eksploratory Data Analysis (EDA) dengan bantuan software Tableau. Visualisasi data mencakup perubahan kasus baru, jumlah kematian akibat stroke, perbandingan kasus baru dan lama, total penderita stroke, dan tren kasus stroke di Kalimantan Selatan (2020-2022). Meskipun terjadi penurunan kasus baru dan kematian, beberapa daerah masih mengalami kenaikan kasus baru pada 2022, menunjukkan variasi tren. Analisis lebih lanjut diperlukan untuk memahami faktor-faktor yang mempengaruhi perubahan tersebut.