Article Per Year (5 Year)
p-Index From 2021 - 2026
4.05
P-Index
This Author published in this journals
All Journal Jurnal Kawistara : Jurnal Ilmiah Sosial dan Humaniora Jurnal Natapraja : Kajian Ilmu Administrasi Negara Nusantara of Research : Jurnal Hasil-hasil penelitian Universitas Nusantara PGRI Kediri (e-journal) Journal of Regional and City Planning JURNAL KOLABORASI Manajemen Pendidikan Indonesian Journal of Guidance and Counseling: Theory and Application Jurnal Ilmiah Ilmu Sosial JOMSIGN: Journal of Multicultural Studies in Guidance and Counseling Jurnal Pemerintahan dan Politik Dialektika: Jurnal Ekonomi dan Ilmu Sosial Spirit Publik : Jurnal Administrasi Publik Abdimas: Jurnal Pengabdian Masyarakat Universitas Merdeka Malang Community Empowerment Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Dedikasi: Jurnal Pengabdian Masyarakat Jurnal Pengabdian Mandiri SWARNA Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) PESIRAH: Jurnal Administrasi Publik Jurnal Pengabdian Sosial SWARNA: Jurnal Pengabdian Kepada Masyarakat Aktivasi: Jurnal Pemberdayaan Masyarakat Jurnal Kawistara Jurnal Pengabdian Masyarakat Mentari
Januar Eko Aryansah
Universitas Sriwijaya
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Transportation Other

Published : 31 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 31 Documents
Search

 1   2   3   4 
Pengalaman Pengguna (User Experience) Pada Aplikasi Electronic Tax (E-Tax) di Kota Palembang Aryansah, Januar Eko; Rahmawati, Athifah
Spirit Publik: Jurnal Administrasi Publik Vol 18, No 1 (2023)
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/sp.v18i1.72633

Abstract

Palembang is one of the autonomous regions of Indonesia that already applying the concept of E-Government through the Electronic Tax program (E-Tax) can increase local government income through electronic tax collection. As the online tax system on the E-Tax application grows, on the other side of the user experience is one of the key factors in supporting the success of building an application. Therefore, a review should be given as to whether the application has been appropriate to the user's needs in the self-sufficient and honest tax payment of  Palembang. This type of research uses qualitative methods with a string of string phenomena. Researchers conducted deep interviews for eleven people to measure the user experience so that users' opinions on the E-Tax application could be known. The study found that the quality of the E-Tax application in Palembang remains inadequate to meet users' need for independent tax payments. However, E-Tax in use in the Palembang makes it easier for users in the form of a tax accounting to report to the municipal revenue agency. Of their function and usage, the 3 features most often accessed by users on the e-tax application have not completely met the criteria of usability theory in user experience except on memorability variable.
Co-Authors Abdul Kholek Abdul Kholek Adam, Ryan Ahman Ahman, Ahman Alfitri Alfitri Alfitri Alfitri Alfitri Alfitri Anang Dwi Santoso Andari, Sarah Tri Annada Nasyaya Annada Nasyaya Annisa Rahmawati Austin, Trecy Azhar Azhar Azzahra, Naila Widad Brilian, Handra Candra Wardana Dedeng Dedeng Dewi Kartikasari Dimes Akbar Perdana Dwi Mirani Elfira Kurnia Putri Farhansyah, Rian Farisha Sestri Musdalifah Farisha Sestri Musdalifah Farisky, Muhammad Luthfie Ferdiansyah R Harry Yogsunandar Ipah Saripah, Ipah Izzudin, Muhammad Kencana, Novia Khairunnas Khairunnas Khoirun Nisyak Kiagus Muhammad Sobri Krisna Murti Kurnia Sari Lubis, Alya Syafitri Maudy Noor Fadhlia Muhammad Firdaus Febriansyah Muhammad Ibrahim Muhammad Nur Budiyanto Muhammad Yusuf Abror Muhammad Yusuf Abror Muhammad Yusuf Abror Nasyaya, Annada Nengyanti Nengyanti, Nengyanti Prabujaya, Sena Putra Pratiwi Etty Putri Uzdah Wulandari Putri Wulandari Rafinza, Rahmat Rafinzar, Rahmat Rahmawati, Athifah Raniasa Putra Raniasa Putra Raniasa Putra Rhomadan, Boy Kurnia Riza Adelia Suryani Safa Anggreta Sena Putra Prabujaya Sena Putra Prabujaya Septya, Ratu Stevanus Nalendra Jati Syaifudin Zakir Syaifudin Zakir, Syaifudin Syska Purnama Sari, Syska Purnama Tasya Amelia Putri Wijaya Mardiansyah Yunindyawati Yunindyawati Zakiatul Zahara