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All Journal Intuisi Dinamisia: Jurnal Pengabdian Kepada Masyarakat Philanthropy: Journal of Psychology GUIDENA: Jurnal Ilmu Pendidikan, Psikologi, Bimbingan dan Konseling Kumawula: Jurnal Pengabdian Kepada Masyarakat Abdimas: Jurnal Pengabdian Masyarakat Universitas Merdeka Malang Community Development Journal: Jurnal Pengabdian Masyarakat Community Empowerment Jurnal Pengabdian Masyarakat : Pemberdayaan, Inovasi dan Perubahan Prosiding Seminar Nasional Program Pengabdian Masyarakat Journal of Contemporary Islamic Primary Education Tematik Darma Diksani: Jurnal Pengabdian Ilmu Pendidikan, Sosial, dan Humaniora
Pundani Eki Pratiwi
Universitas Negeri Semarang
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Public Health Social Sciences Other

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Turnover Intention pada Karyawan Generasi Z di Industri Ritel Jabodetabek: Peran Burnout dan Work-Life Balance Nurbaiti Junita Ardiani; Pundani Eki Pratiwi
GUIDENA: Jurnal Ilmu Pendidikan, Psikologi, Bimbingan dan Konseling Vol. 16 No. 2 (2026)
Publisher : Universitas Muhammadiyah Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/gdn.v16i2.16169

Abstract

High employee turnover rates in the retail industry present a significant challenge to company sustainability, particularly as Generation Z continues to become a more dominant workforce. The retail industry is important to study because it is characterized by a fast-paced, dynamic work environment that demands a high level of responsiveness to customer needs, often resulting in employees facing ongoing work pressure. The uniqueness of retail employee work behavior lies in the need to remain responsive and provide optimal service within a busy and often unpredictable work schedule. This situation has the potential to lead to excessive workload, physical and emotional exhaustion known as burnout, and difficulty balancing work and personal life. This study examines the impact of burnout and work-life balance on turnover intention among Generation Z employees in the Jabodetabek retail sector. It adopts a quantitative approach, utilizing a survey method and a correlational design. The population includes Generation Z retail workers in Jabodetabek, selected through purposive sampling. Data were gathered online via questionnaires and involved 185 respondents fitting the criteria. Analysis employed Structural Equation Modeling based on Partial Least Squares (SEM-PLS). Results indicated that burnout had a positively impacts turnover intention, while work-life balance negatively influences. Both burnout and work-life balance were proven to be significant predictors of turnover intention among Generation Z employees in the retail industry. The findings of this study have implications for retail companies to focus more on workload management and work-life balance policies in order to reduce turnover intention levels, as well as contribute to the development of industrial and organizational psychology studies related to the work characteristics of Generation Z.
Peran Quality of Work Life terhadap Turnover Intention pada Karyawan Generasi Z di Startup Okta Trianda; Pundani Eki Pratiwi
GUIDENA: Jurnal Ilmu Pendidikan, Psikologi, Bimbingan dan Konseling Vol. 16 No. 2 (2026)
Publisher : Universitas Muhammadiyah Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/gdn.v16i2.16276

Abstract

Turnover intention among Generation Z employees has become an increasingly critical phenomenon, especially given the fast-paced work dynamics and high job demands in startup companies. This study aims to examine the role of quality of work life in influencing turnover intention among Generation Z employees in Indonesian startups. Employing a quantitative correlational associative design, the research involved 335 participants selected through purposive sampling. Participants were employees aged 18–28 years, working in startups in Indonesia with a minimum tenure of six months. Data were collected using the Quality of Working Life (QWL) Scale and the Turnover Intention Scale (TIS-6). Data analysis was conducted using simple linear regression with JAMOVI 2.3.28 software. The findings indicate that quality of work life significantly affects turnover intention among Generation Z employees in startups. Among the dimensions assessed, competency development scored the highest mean, while work and non-work life balance scored the lowest. Although the contribution of quality of work life to turnover intention was moderate (R² = 0.139), these results highlight the important role of quality of work life in reducing turnover intention in this demographic and context. Practically, startup companies are advised to focus on enhancing aspects of quality of work life, particularly work and non-work life balance, as a strategic measure to mitigate turnover intention among Generation Z employees.
Kolaborasi Sat-Binmas dan Mahasiswa Psikologi dalam Edukasi Anti-Bullying melalui Program Polisi Sahabat Anak di SD Negeri Kumpulrejo 2 Salatiga Dayinta Zahra Apsari; Brigita Lois Natalea; Pundani Eki Pratiwi; Agus Jumadi
Journal of Contemporary Islamic Primary Education Vol 5 No 1 (2026): August
Publisher : Yayasan Zia Salsabila

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61253/jcipe.v5i1.1136

Abstract

Bullying merupakan salah satu permasalahan yang masih sering terjadi di lingkungan sekolah dasar dan dapat memberikan dampak negatif terhadap perkembangan fisik, psikologis, sosial, dan akademik siswa. Oleh karena itu, diperlukan upaya preventif melalui pendekatan edukatif yang sesuai dengan karakteristik anak. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan pemahaman siswa mengenai bullying serta mendorong terbentuknya perilaku empati dan saling menghargai antar teman sebaya. Kegiatan dilaksanakan di SD Negeri Kumpulrejo 2 Salatiga dengan sasaran 60 siswa kelas 1 hingga kelas 3 melalui kolaborasi dengan Satuan Pembinaan Masyarakat (Sat Binmas) dalam program Polisi Sahabat Anak (PSA). Metode yang digunakan adalah sosialisasi edukatif dengan pendekatan interaktif melalui penggunaan media poster, tanya jawab, serta ice breaking. Pelaksanaan kegiatan dilakukan melalui tahapan persiapan, gladi bersih, dan pelaksanaan. Hasil kegiatan menunjukkan bahwa siswa memiliki antusiasme yang tinggi selama kegiatan berlangsung serta mampu memahami konsep dasar bullying, meliputi pengertian, bentuk, dan cara pencegahannya. Selain itu, penggunaan metode interaktif dan pemberian reward terbukti dapat meningkatkan partisipasi siswa secara aktif. Meskipun demikian, keterbatasan waktu menjadi kendala dalam optimalisasi penyampaian materi dan variasi metode pembelajaran. Secara keseluruhan, kegiatan sosialisasi ini efektif dalam meningkatkan pemahaman siswa mengenai bullying dan berpotensi sebagai upaya preventif dalam menciptakan lingkungan sekolah yang aman dan kondusif.
Optimalisasi Media Sosial dalam Psikoedukasi Kesehatan Mental di Klinik Audentia Mind Medcare Zahra Qurrota Ayun; Pundani Eki Pratiwi; Wagiarini Widya Mardani
Jurnal Pengabdian Masyarakat: Pemberdayaan, Inovasi dan Perubahan Vol 6, No 4 (2026): JPM: Pemberdayaan, Inovasi dan Perubahan
Publisher : Penerbit Widina, Widina Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59818/jpm.v6i4.3187

Abstract

ABSTRACTSocial media has become one of the most widely accessed sources of mental health information; however, not all information circulating on these platforms is based on credible scientific sources. To address this issue, Audentia Mind Medcare Clinic implemented a social media-based mental health psychoeducation program through collaboration among student interns, psychologists, and psychiatrists. The program was conducted from March to May 2026 through the development of educational materials, production, and publication of educational videos. The evaluation was conducted descriptively using social media engagement indicators, including views, likes, shares,  repost and audience comments. The results showed that content developed through professional collaboration received positive responses and reached a broad audience, indicating its potential as a means of expanding public access to credible mental health information. ABSTRAKMedia sosial menjadi salah satu sumber informasi kesehatan mental yang banyak diakses masyarakat, namun tidak semua informasi yang beredar didasarkan pada sumber ilmiah yang kredibel. Untuk mengatasi hal tersebut, Klinik Audentia Mind Medcare melaksanakan program psikoedukasi kesehatan mental berbasis media sosial melalui kolaborasi mahasiswa magang, psikolog, dan psikiater. Kegiatan dilakukan pada Maret–Mei 2026 melalui penyusunan materi, produksi, dan publikasi video edukatif. Evaluasi dilakukan secara deskriptif menggunakan indikator engagement media sosial, meliputi jumlah tayangan (views), suka (likes), dibagikan (share), dibagikan ulag (repost) dan komentar audiens. Hasil menunjukkan bahwa konten kolaborasi profesional memperoleh respons positif dan menjangkau audiens secara luas, sehingga berpotensi menjadi sarana yang mampu memperluas akses masyarakat terhadap informasi kesehatan mental yang kredibel. 
Co-Authors Agus Jumadi Aldina Eka Andriani Andarini Permata Cahyaningtyas Andy Moorad Oesman Anna Dian Savitri Arinto, Bayu Bayu Wiratama, Bayu Bogy Febriatmoko Brigita Lois Natalea Dany Buyung Yudha Prasetya Dayinta Zahra Apsari Dewi Puspita Sari Faiz Fatihul Alwan Fatma Kusuma Mahanani, Fatma Kusuma Febriyanti, Efi Gusti Yuli Asih Gusti Yuli Asih Indra Simanungkalit Indra Simanungkalit Irawan, Markus Nanang Kimmy Katkar Krisnawati, Rifqi Nurrahma Markus Nanang Irawan Budi Susilo Nurbaiti Junita Ardiani Okta Trianda Pradipta Christy Pratiwi Purwaningtyastuti Rahmawaty, Anik Siti Nuzulia Sugiyarta Stanislaus, Sugiyarta Sukma Adi Galuh Amawidyati sunahrowi sunahrowi Talitha Lintang Pertiwi Umi Farida Febriani Wagiarini Widya Mardani Wardhana, Deo Dwi Kusuma Yudi Kurniawan Yudi Kurniawan Zahra Qurrota Ayun