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Achieving ISO 9001 Compliance in Agile Software Development Projects at Indonesian Research Institute Hermawati, Anisa; Raharjo, Teguh; Wayan Trisnawaty, Ni
Jurnal Informatika Ekonomi Bisnis Vol. 6, No. 4 (December 2024)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v6i4.1021

In the modern era, e-government provides comprehensive online services. Currently, there is no standardized quality management regulation in development projects. Therefore, it is crucial for Indonesia, especially in one of the Indonesian Institute of Sciences, to consider implementing ISO 9001:2015 in project development. By doing so, it can demonstrate its dedication to efficient project management and quality assurance to improve quality and customer satisfaction, as it can significantly enhance the reputation and credibility of the Institute in the eyes of the public. The main objective of this study was to examine the integration of ISO 9001:2015 standard with Agile methodology. This study evaluated the critical documentation required to fulfill ISO 9001:2015 in Agile-based projects. This research utilizes triangulation methods, which include interviews, observations, and field notes in qualitative research. Aligning Agile practices with the rigorous quality management standards of ISO 9001 is essential when incorporating ISO 9001:2015 principles into Agile project development. This research recommends standard operating procedures for implementing the documentation prerequisites of ISO 9001:2015 in advancing Agile projects in the public sector, particularly at the Indonesian Institute of Sciences, to realize the benefits of integrating Scrum and ISO 9001 in improving the quality of public services.

Risk Management Design and Analysis on Agile Development Project using ISO 31000 Integrated with ISO 27005: A Case Study of SiREV Application Sinulingga, Redry Maynard Ananda; Raharjo, Teguh; Trisnawaty, Ni Wayan
Jurnal Informatika Ekonomi Bisnis Vol. 6, No. 4 (December 2024)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v6i4.1053

Implementing e-government in Indonesia, one example of technology adoption in the government sector is the digitalization of business processes within government agencies. SiREV application is an information system used by auditor XYZ Agency in carrying out business processes in the field of supervision. In developing this application, the agile method was chosen to accommodate several reasons starting from requirements that could not be determined at the beginning of the work implementation and changes to the application in the future that needed to be made to adapt to needs. Several obstacles are encountered in its implementation which are the familiarity of using agile methods and the security of the information while developing it. To conduct this research, we use ISO 31000:2018 and ISO 27005:2018 framework to assess the risks. This study aims to assess risk in agile project with ISO 31000 and ISO 27005 so that XYZ Agency has a design of risk management related to agile implementation in project development and information security. The results of this research showed that 24 risks were identified, consisting of 11 risks related to agile implementation and 13 risks related to information security. After doing risk evaluation from these 24 risks, 13 risks need to be handled because they are outside the organization's risk appetite, while the other 11 risks do not need to be handled because they are within the organization's risk appetite

Achieving ISO 9001 Compliance in Agile Software Development Projects at Indonesian Research Institute Hermawati, Anisa; Raharjo, Teguh; Wayan Trisnawaty, Ni
Jurnal Informatika Ekonomi Bisnis Vol. 6, No. 4 (December 2024)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v6i4.1021

In the modern era, e-government provides comprehensive online services. Currently, there is no standardized quality management regulation in development projects. Therefore, it is crucial for Indonesia, especially in one of the Indonesian Institute of Sciences, to consider implementing ISO 9001:2015 in project development. By doing so, it can demonstrate its dedication to efficient project management and quality assurance to improve quality and customer satisfaction, as it can significantly enhance the reputation and credibility of the Institute in the eyes of the public. The main objective of this study was to examine the integration of ISO 9001:2015 standard with Agile methodology. This study evaluated the critical documentation required to fulfill ISO 9001:2015 in Agile-based projects. This research utilizes triangulation methods, which include interviews, observations, and field notes in qualitative research. Aligning Agile practices with the rigorous quality management standards of ISO 9001 is essential when incorporating ISO 9001:2015 principles into Agile project development. This research recommends standard operating procedures for implementing the documentation prerequisites of ISO 9001:2015 in advancing Agile projects in the public sector, particularly at the Indonesian Institute of Sciences, to realize the benefits of integrating Scrum and ISO 9001 in improving the quality of public services.

Risk Management Design and Analysis on Agile Development Project using ISO 31000 Integrated with ISO 27005: A Case Study of SiREV Application Sinulingga, Redry Maynard Ananda; Raharjo, Teguh; Trisnawaty, Ni Wayan
Jurnal Informatika Ekonomi Bisnis Vol. 6, No. 4 (December 2024)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v6i4.1053

Implementing e-government in Indonesia, one example of technology adoption in the government sector is the digitalization of business processes within government agencies. SiREV application is an information system used by auditor XYZ Agency in carrying out business processes in the field of supervision. In developing this application, the agile method was chosen to accommodate several reasons starting from requirements that could not be determined at the beginning of the work implementation and changes to the application in the future that needed to be made to adapt to needs. Several obstacles are encountered in its implementation which are the familiarity of using agile methods and the security of the information while developing it. To conduct this research, we use ISO 31000:2018 and ISO 27005:2018 framework to assess the risks. This study aims to assess risk in agile project with ISO 31000 and ISO 27005 so that XYZ Agency has a design of risk management related to agile implementation in project development and information security. The results of this research showed that 24 risks were identified, consisting of 11 risks related to agile implementation and 13 risks related to information security. After doing risk evaluation from these 24 risks, 13 risks need to be handled because they are outside the organization's risk appetite, while the other 11 risks do not need to be handled because they are within the organization's risk appetite

Optimizing development and operations from the project success perspective using the analytic hierarchy process Nugraheni, Sani Novi; Raharjo, Teguh; Trisnawaty, Ni Wayan
Computer Science and Information Technologies Vol 5, No 3: November 2024
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/csit.v5i3.p272-282

By merging development and operation disciplines, the approach known as development and operations (DevOps) can significantly improve the efficiency and effectiveness of software development. Despite its potential benefits, successfully implementing DevOps within traditional project management frameworks presents significant challenges. This study explores the critical factors influencing the implementation of DevOps practices from the project management perspective, specifically focusing on software development projects in the Ministry of Finance. This study utilizes the analytic hierarchy process (AHP) to prioritize the critical elements of project success criteria and DevOps factors necessary for effective implementation. The findings indicate that stakeholder satisfaction, quality, and value creation are the primary criteria for project success. Moreover, knowledge and skills, collaboration and communication, and robust infrastructure are pivotal factors for facilitating DevOps within project management. The study provides actionable insights for organizations aiming to improve their project outcomes by incorporating DevOps and offers a systematic approach to decision-making using AHP. This study recognizes limitations due to its focus on specific contexts and emphasizes the need for future research in diverse organizational environments to validate and expand these findings.

Analysis of IT Risk Management on The Security of Data LMS and IT Resources Using NIST SP 800-30: English Sudarto, Reska Nugroho; Raharjo, Teguh; Trisnawaty, Ni Wayan
The Indonesian Journal of Computer Science Vol. 13 No. 6 (2024): The Indonesian Journal of Computer Science
Publisher : AI Society & STMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33022/ijcs.v13i6.4563

Learning management systems (LMS) play a critical role in modern education by facilitating communication and access to learning resources for educators and students. However, these systems are susceptible to significant IT security threats due to the sensitive nature of the data they manage, including personal information and instructional materials. This study focuses on the Kemenkumham e-learning platform used by the Ministry of Law and Human Rights in Indonesia for distance learning and online training. Despite its benefits, the platform faces various IT security risks that could compromise its functionality and data integrity. Using the NIST SP 800-30 Revision 1 framework, this research identifies four primary operational risks—data security, password vulnerabilities, process inefficiencies, and exposure to cyberattacks—and analyzes their impact. The study then proposes comprehensive mitigation strategies to address these risks. The findings provide actionable recommendations for strengthening IT security and ensuring the continuity of business processes for Kemenkumham e-learning. These results highlight the importance of robust risk management in protecting sensitive information and enhancing the resilience of e-learning systems

IT Team Project Management Transformation Plan for TIC Company’s IT Division Fauzan Aldiansyah; Raharjo, Teguh; Fitriani, Anita Nur
The Indonesian Journal of Computer Science Vol. 13 No. 5 (2024): The Indonesian Journal of Computer Science
Publisher : AI Society & STMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33022/ijcs.v13i5.4413

Nowadays, organizations are increasingly reliant on information technology to maintain efficient and effective internal systems, stay competitive, and meet the evolving needs of their customers. However, organizations facing challenges often include delays in project delivery, difficulties in managing workflows, and issues with accurately tracking progress and performance. The Information Technology Division of one of the testing, inspection, and certification companies in Indonesia is responsible for application development but frequently encounters operational issues such as development delays, unaddressed requests, difficulties in tracking project timelines and completions, and unclear job description alignments. This study examines Waterfall, Kanban, and Scrum Agile methodologies through case studies and Design Science Research Methodology to address these issues. Scrum Agile, with its principles and practices, is selected as the preferred solution for resolving these recurring problems. The research proposes transitioning project management to Scrum Agile methods and demonstrates how these methods effectively address several existing challenges. This approach results in the development of a new system that implements Scrum Agile for project management within the department. This research can enhance the efficiency and effectiveness of application development and improve project visibility and control for the organization. Additionally, it provides learning through comparative analysis to identify appropriate new methods and systems based on the case study.

Deciphering the Critical Success Factors of Application Development to Accelerate Digital Transformation and Service Innovation Local Bank Perspectives Apriansyah Pagua, Jeri; Raharjo, Teguh; Trisnawaty, Ni Wayan
The Indonesian Journal of Computer Science Vol. 14 No. 1 (2025): The Indonesian Journal of Computer Science
Publisher : AI Society & STMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33022/ijcs.v14i1.4736

The rapid advancement of Industry 4.0 forces local banks to accelerate digital transformation and service innovation. However, Bank ABC faces a low project success rate of only 30%. This study identifies the Critical Success Factors (CSFs) that influence application development projects in local banks using the Analytical Hierarchy Process (AHP). Eight IT Subject Matter Experts (SMEs) from Bank ABC provided expert judgment, and the analysis was conducted using R Studio. The findings highlight five dominant CSFs: leadership, project team commitment, user support, project scale, and regulatory policies. These factors are crucial in improving project success rates, optimizing decision-making, and supporting local banks’ digital transformation. This study contributes to academic research and practical implementation by providing a structured framework for evaluating and prioritizing CSFs in banking application development projects.

Critical Success Factors for the Implementation of an EDRMS in the Government of The Gambia: A PMBOK 7th Edition Approach Jallow, Fatoumatta Binta; Raharjo, Teguh; Trisnawaty, Ni Wayan
The Indonesian Journal of Computer Science Vol. 14 No. 2 (2025): The Indonesian Journal of Computer Science
Publisher : AI Society & STMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33022/ijcs.v14i2.4775

The successful implementation of an Electronic Document and Records Management System (EDRMS) in the public sector faces significant challenges, particularly in developing countries like The Gambia. Poor system integration, data security risks, resistance to change, and lack of leadership support hinder adoption. This study applies the PMBOK 7th Edition framework to identify critical success factors (CSFs) for EDRMS implementation. Using a Systematic Literature Review (SLR), this research analyzes key factors, including system compatibility, cybersecurity, legal compliance, and stakeholder engagement. Findings indicate that a structured project management approach enhances adoption by ensuring effective integration, risk mitigation, and user acceptance. The study provides practical recommendations for policymakers and IT managers to optimize digital record management strategies. Future research should explore case studies and emerging technologies such as AI and blockchain to strengthen EDRMS adoption.

STRATEGY TO IMPROVE THE QUALITY OF PERFORMANCE OF MAINTENANCE SECTION EMPLOYEES AT PT. ADICIPTA BOGA INTIPRIMA TANGERANG Raharjo, Teguh; Ramadhan, Muhammad Zaid; Mardiana, Nana; Suherna, Endang; Moeljadi, Moeljadi
Jurnal Comparative: Ekonomi dan Bisnis Vol 7, No 1 (2025): February
Publisher : Univesitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/combis.v7i1.13241

This research focuses on strategies for improving the quality of performance of maintenance employees at PT. Adicipta Boga Intiprima. The maintenance department has an important role in maintaining the company's smooth operations, however the performance of employees in this section has decreased in recent years. Problems such as lack of motivation, limited technical skills, and ineffective communication between management and employees were identified as factors causing the decline in performance. This research uses a qualitative approach with a case study method to understand in depth the factors that influence the performance of maintenance employees as well as strategies that can be implemented to improve the quality of performance. Data was collected through in-depth interviews, participatory observation and documentation, with research subjects consisting of maintenance employees and managers at PT. Adicipta Boga Intiprima. The results of this research indicate that factors such as effective leadership, supportive organizational culture, and continuous training are important elements in improving employee performance. Apart from that, a performance-based incentive system and improved internal communication between management and employees also play a significant role in motivating employees to work better. Based on these findings, several performance improvement strategies were prepared that could be implemented at PT. Adicipta Boga Intiprima to achieve more optimal performance and operational efficiency.

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