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All Journal MIX : Jurnal Ilmiah Manajemen Jurnal Ekonomi Manajemen Sistem Informasi Jurnal Ilmiah Edunomika (JIE) Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Jurnal Manajemen Bisnis Transportasi dan Logistik JURNAL ABDIMAS TRANSPORTASI & LOGISTIK Engagement: Jurnal Pengabdian Kepada Masyarakat Jurnal Pengabdian Masyarakat dan Penelitian Terapan
Octaviani, Reni Dian
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Social Sciences Transportation Other

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Analysis of Passenger Handling, Baggage Volume, and Aircraft Rotation on Operational Cost Efficiency Mediated by on-time Performance at CITILINK Airlines Ali, R Iskandar; Abidin, Zaenal; Octaviani, Reni Dian
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 1 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i1.6458

Abstract

This study aims to analyze the effect of passenger handling, baggage volume and aircraft rotation on operational cost effectiveness mediated by on-time performance at Citilink airlines. The problem in this study is that the influence between the independent variables (passenger handling, baggage volume, aircraft rotation) and the dependent variable (operational cost effectiveness) mediated by on-time performance is quite complex. The research design used is quantitative with data analysis using SEM PLS with 100 respondents consisting of operational officers, passenger handling, baggage handling and administration. where the significant level is 0.05 to state whether the null hypothesis or alternative hypothesis is accepted or rejected. The results showed that there is a significant influence between Passenger Handling and operational cost effectiveness with a P value of 0.023. There is a significant positive relationship between baggage volume and operational cost effectiveness with a P value of 0.005. The effect of aircraft rotation and operational cost effectiveness with a P value of 0.003 which means there is a significant influence. On-time performance has a very significant influence on operational cost effectiveness with a P value of 0.000. Passenger handling has a significant effect on on-time performance with a P value of 0.000. There is no significant influence between baggage volume and operational cost effectiveness through on-time performance with a P value of 0.156. The effect of aircraft rotation shows a significant effect on operational cost effectiveness through on-time performance with a P value of 0.000.
Co-Authors Ali, R Iskandar Anashkina, Nataliia Asep Ali Thabah, Asep Ali Charles AN, Charles Edi Abdurachman Endarwati, Esti Tri Ghafar, Abdul Juliater Simamarta Lermatan, Edwin Muhamad Risal Tawil Muhammad Iqbal FIrdaus, Muhammad Mustika Sari, Mustika Nursery Alfaridi S Nasution Prihassyaira, Aditiya Dwi Riffat, Muhammad Setiadi, Sandi Simarmata, Jean Sebastian Simarmata, Jeremy Ephraim Utami, Eva Yuniarti Widyanto, Prima Yosi Pahala, Yosi Zaenal Abidin