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Journal : Jurnal Iso

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The Implementation of Village Government Administration in Improving Public Services in Singkep Village, Lingga Regency, Riau Islands Juita Siti Rahayu; Dompak, Timbul
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 4 No. 1 (2024): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v4i1.1688

Abstract

One of the driving forces behind village government is the apparatus.The village government's apparatus serves as executor administration and provides services to community members who are service objects.The purpose of this study is to ascertain how well the apparatus functions in executing administrative duties and providing community services at the village level. The purpose of this study is to ascertain how village government in SINGKEP VILLAGE, LINGGA REGENCY, contributes to community service quality improvement.This study employs a qualitative descriptive approach that focuses on the village government's role in enhancing the community's access to administrative services in SINGKEP VILLAGE, LINGGA REGENCY.The findings demonstrated that the Tangible dimension, Reliability, Responsiviness, Assurance, and Empathy, as well as their respective indicators, had been incorporated into the quality of administrative services in SINGKEP VILLAGE, LINGGA REGENCY.However, there are still some indicators that are not meeting the community's expectations. These indicators include the inconvenience of the service location, which includes facilities and infrastructure that are incomplete, employees who have not utilized SOPs (Standard Operational Procedures) effectively, and employees who are still unfriendly in the service process.
Co-Authors Abidin, Sholihul Afandi, Ficky Amirtha, Indah Maysa Arif, Syamsul Ma Assyafaah, Nur Ayu Wulandari Barimbing, Suryani Chaliza, Euis Citra Watti Mena Simatupang Dakhi, Grace Irene Daulay, Syamsiyah Adilah Dewi, Dewi Naluri Afriyanti Emilia, Herlin Putri Epriadi, Dedi Farika, Divha Adhania Fathimatuzzahra, Rahma Nabila Fau, Hironimus Odaligonama Ferdiansyah Ferdiansyah Fina, Syahrinda Gea, Ras Gustini Gea, Sukadamai Gulo, Diwi Putri Gultom , Deby Novalia Gultom, Deby Gusnia, Gusnia Hairi, Muhammad Imam Akbar Halawa, Yubileum Handini, Vernanda Harefa, Erwin Harefa, Mastiwi Putri Harefa, Remember to Hasibuan, Zalika Adinda Hayanti, Vivi Hutahaean, Rosa Hutahaen, Rosa Irawati, Ade Lusy Juita Siti Rahayu Karol Teovani Lodan Karol Teovani Lodan, Karol Teovani Khairina, Etika Khalida, Khalida Khodijah, Paramita Kurniawan, Julius Tito Lodan , Karol Teovani Lubna Salsabila Maldino, Teuku Fito Agus Mariyo, Mariyo Milenisha Andani Monica, Sofia Muhammad Nizam Muhammad Rasyid, Muhammad Nabila, Fitri Napitupulu, Chindy Apriani Ndruru, Titus Tulus Hati Ningsih, Natalia Merycristia Nisa, Karina Fachrun Nisa, Vira Khairun Nova, Rahma Desi Refli Nur assyafaah, Nur assyafaah Padrisan Jamba, Padrisan Pasaribu, Fitri Nesya Sartika Purwanti, Angel Putri, Henny Nurhasanah Putri, Shelvia Arnie Rambe, Reni Damayanti Rif'at, Elvan Maulana Riko Riyanda, Riko Ritonga, Fajar Fernando Rivaldi, Dio Rusmawati Rusmawati, Rusmawati Sabrina, Dea Rahma Safitri, Mena Saleha, Vila Mas Mafiana Saleha, Vila Mas Masiana Salsabila , Lubna Salsabilla, Lubna Saputra, M. Aditya Darma Saragih, Yessi Juwita Lestari Sari, Artika Mulia Sari, Cindy Fatika Siagian, Zevanya Angelica Putri Sianturi, Roni Sianturi, Sahat Simanjuntak, Poibe Gloria Simatupang, Indri Anggi Solikha, Jamiatus Sombo, Agustina Sumarni, Eli Tambunan, Marulitua Tania, Sherina Astri Wahyuningsih, Novi Warni, Novi Wasiman, Wasiman Wau, Miya Monika Wong, Angeline Zamili, Ester