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All Journal JURNAL EMBA : JURNAL RISET EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI Jurnal EMT KITA JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora YUME : Journal of Management Jurnal Review Pendidikan dan Pengajaran (JRPP) Jurnal Suluh Pendidikan Journal of Management - Small and Medium Enterprises (SME's) Economics and Digital Business Review Jurnal Ekonomi Bisnis, Manajemen dan Akuntansi (JEBMA) Jurnal Ilmu Ekonomi Manajemen dan Akuntansi Arus Jurnal Sosial dan Humaniora ProBisnis : Jurnal Manajemen Jurnal Ilmiah Manajemen dan Bisnis (JIMBI) Jurnal Dehasen Untuk Negeri JURNAL TUNAS PENDIDIKAN Golden Ratio of Data in Summary Economics and Business Journal Journal of Artificial Intelligence and Digital Business Innovative: Journal Of Social Science Research Journal of Management, Economic, and Accounting The Manager Reveiew Jurnal Ekonomi, Manajemen, Akuntansi
Telaumbanua, Aferiaman
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Religion Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Physics Public Health Social Sciences Other

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Journal : Jurnal EMT KITA

 1 
Analisis Kepuasan Pelanggan dalam Layanan Distribusi Pengiriman Barang pada J&T Express Lotu Kabupaten Nias Utara Zega, Aperianto; Telaumbanua, Aferiaman; Gea, Nov Elhan; Gea, Jeliswan Berkat Iman Jaya
Jurnal EMT KITA Vol 9 No 2 (2025): APRIL 2025
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v9i2.4015

Abstract

The purpose of the study is to determine Customer Satisfaction with Goods Delivery Distribution Services and to determine the inhibiting factors in goods delivery distribution services at J&T Express Lotu, North Nias Regency. The research method used is a qualitative research type using data collection techniques, namely observation, interviews and documentation. Data analysis techniques used are data reduction, data presentation, and drawing conclusions. The results of the study indicate that Customer Satisfaction with goods delivery distribution services at J&T Express Lotu still faces various challenges. The main factors that influence customer satisfaction include punctuality of delivery, quality of service, transparency of information in the delivery process, variety of services available, and communication between customers and service officers. There are several inhibiting factors that cause customer dissatisfaction with distribution services at J&T Express Lotu. The first factor is late delivery, quality of service, lack of transparency in the delivery process, limited variety of services, lack of communication between customers and service officers.
Pengaruh Harga terhadap Tingkat Penjualan pada Produk Kadoz di Kota Gunungsitoli Harefa, Ronand Sona Sowa’a; Telaumbanua, Aferiaman; Laia, Otanius; Harefa, Idarni
Jurnal EMT KITA Vol 9 No 2 (2025): APRIL 2025
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v9i2.4017

Abstract

The purpose of this study was to determine the effect of price on sales levels of refill water products and how much price affects sales levels of refill water products in Kadoz, Gunungsitoli City branch. The research method used by the researcher is the Quantitative Method, because it is in line with the title and objectives raised regarding the relationship between variables with other variables. The type of research used by the researcher is the Quantitative Method, because it is in line with the title and objectives raised regarding the relationship between variables with other variables. The results of the study indicate that price has a positive and significant effect on sales levels of Kadoz products in Gunungsitoli City branch. This statement is based on the results of the t-test or hypothesis test by comparing the results of t count and t table that have been carried out by the researcher. 
Co-Authors Ayler Beniah Ndraha Baene, Eduard Bate'e, Maria Magdalena Bate'e, Pius Berkat Iman Batee, Maria Magdalena Bate’e, Maria M. Bate’e, Maria Magdalena BIJ, Jeliswan Buulolo, Nanny A. Buulolo, Nanny Artatina Bu’ulolo, Nanny A. Bu’ulolo, Nanny Artatina Daeli, Mujur Kurniawati Daeli, Seniati Duha, Tiarni Eliagus Telaumbanua Faebuadodo Hulu, Perlindungan Gea, Christian Yasaro Gea, Heppy Lianus Gea, Jeliswan Berkat Iman Jaya Gea, Katarina Syukur Arniwati Gea, Kurniawan Gea, Nov Elhan Gea, Sukur Arman Giawa, Doniusman Giawa, Fani Eldiana Golu, Noni Netralis Gulo, Foster Herwin Gulo, Heniwati Gulo, Nasrani Gulo, Noni Netralis Gulo, Susimawati Gulo, Ya’aman Halawa, Ester Halawa, Forman Halawa, Nori Hati Halawa, Roi Martin Halawa, Roswita Harefa, Agnes Faustine Harefa, Elvinna Harefa, Idarni Harefa, Krisno Berkat Harefa, Peringatan Harefa, Ronand Sona Sowa’a Hia, Steven Silverius Hia, Yulia Finta Ningsih Hondo, Elgius Hulu, Intan Permata Hati Hulu, Perlindungan F. Hulu, Perlindungan Faebuadodo Hulu, Tri Hartati Sukartini Kakisina, Shopia Molinda Kakisina, Sophia Molinda Laia, Otanius Laoli, Natalia Lase, Berkat Ricky Selamat Lase, Delipiter Lase, Kartini Lase, Niscaya Iradat Lawolo, Junius Marulafau, Imadulhaq Maulana, Vyeckrye Meiman Hidayat Waruwu Mendrofa, Martha Surya Dinata Mendrofa, Syah Abadi Mendrofa, Yupiter Nazara, Sanaria Ndruru, Suharjono Odaligoziduhu Halawa Permana Harefa, Abdiwan Dixit Serniati Zebua Tafonao, Anuwarlin Tafonao, Suryanti Telaumbanua, Sri Lestari Telaumbanua, Widya Fransiska Telaumbanua, Yukarni Waruwu, Novi Ratna Suryani Waruwu, Noviza Asni Waruwu, Putri Destari yamolala, yamolala Zai, Agus Ringanto Zai, Kurniawan Zai, Kurniawan Sarototonafo Zai, Vinsen April Linus Zebua, Alfandi Zebua, Dedi Irawan Zebua, Emanuel Zebua, Fakta Solala Zebua, Hamid Rinaldo Zebua, Idam Eltri Zebua, Putra Bakti Zebua, Reyan Janefata Zebua, Seniarti Zebua, Sonifati Saro Zega, Aperianto Zega, Evi Pebriani Zega, Rohani Zega, Wan Riang Zega, Yamolala Zendrato, Dafid Tricandra