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Quality of Health Services at the Tamalanrea Community Health Center Makassar City Sakawati, Herlina; Nikmawati, Andi; Halim, Didin
Jurnal Aktor Vol 3, No 2 (2024): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v3i2.61763

Abstract

Quality of Health Services at the Tamalanrea Community Health Center Makassar City. Thesis, State Administration Study Program, Department of State Administration Sciences, Faculty of Social Sciences and Law, Makassar State University, supervised by Mrs. Herlina Sakawati and Mr. Didin.This study aims to determine the Quality of Health Services at the Tamalanrea Community Health Center in Makassar City. This type of research is qualitative and produces descriptive data. With data collection techniques carried out by observation, interviews, documentation. The data analysis techniques used consist of data reduction, data presentation and conclusions.The results showed that the quality of service at Puskesmas Tamalanrea showed that the comprehensive dimension was not fully in accordance with the expectations of the community in providing services at Puskesmas Tamalanrea. The quality of Puskesmas services that are considered not in accordance with community expectations can be seen in the tanggible dimension (physical appearance) facilities such as waiting rooms and toilets still need improvement so that patients feel uncomfortable with the situation. In addition, the reliability dimension (ability) shows the length of the registration process at the counter makes patients complain because the medical record data filling system still uses the system. The quality of health services that are considered to be in accordance with community expectations is in the dimension of assurance, where the health apparatus has fully provided good and quality service, and empathy where the health apparatus provides personal treatment or attention to the community served, so as to create an atmosphere of harmony and mutual understanding between those who serve and those served.
Implementation of the Smoke-Free and Limited Smoking Area Policy in Jeneponto Regency Sakawati, Herlina; Hamrah, Hamrah; Halim, Didin
Jurnal Aktor Vol 3, No 1 (2023): October
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v3i1.54490

Abstract

This research aims to determine the implementation of smoke-free and limited smoking area policies. This research includes descriptive qualitative research with data collection techniques through observation, interviews and documentation. The data analysis techniques used are data condensation, data presentation, and drawing conclusions. The results of this research indicate that the implementation of smoke-free and limited smoking area policies in Jeneponto Regency. Judging from the four variables, namely, communication, resources, disposition and bureaucratic structure in implementing the smoke-free and limited-smoking area policy, it is still not good and still needs to be improved from the indicators that the communication carried out is still unclear, budget resources and facilities are still inadequate. , the implementer's disposition is still not firm enough in implementing the policy and the organizational structure is still unclear and needs to be evaluated so that the implementation of the smoke-free and limited area policy runs well in accordance with the policy objectives. The suggestions for this research are to disseminate information more directly and clearly, increase supervision and apply strict sanctions, comply with and implement the smoke-free and limited smoking area policy.
EFFECTIVENESS OF WASTE MANAGEMENT IN THE SERVICE ENVIRONMENT OF MAKASSAR CITY Mutaharah, Shofyah; Akib, Haedar; Halim, Didin; Johansyah, Oky Nur Pratiwi
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73864

Abstract

This study aims to determine the Effectiveness of Waste Management at the Makassar City Regional Environmental Office. This type of research is qualitative descriptive. Data collection was carried out by means of observation, interviews, and documentation. Data analysis uses interactive model analysis, namely data condensation, data presentation, and conclusion drawn. The results of the study show that the Effectiveness of Waste Management at the Makassar City Regional Environment Agency has not been effective. Judging from the dimensions of goal achievement, integration, adaptation and can be seen from the aspects of planning, organizing, implementing, and supervision, namely 1) The achievement of goals in the aspect of supervision has not been effective because the waste transportation system still faces significant challenges, such as the facilities and infrastructure currently available are still inadequate, such as garbage trucks that already have a schedule but often there are delays in transporting waste that resulting in the pile of garbage tending to increase. 2) Integration in the planning aspect where the community has not or still lacks awareness in carrying out environmental cleanliness even though socialization or directions have been held. 3) Adaptation to the planning aspect where some people have not received the education provided immediately only requires habits in the community and the existing budget is still not able to meet the needs in one time procurement of waste management.
PARTICIPATORY PLANNING IN REALIZING DEVELOPMENT IN SALUTAMBUNG VILLAGE, ULUMANDA DISTRICT, MAJENE REGENCY Sari, Nurmala; Guntur, Muhammad; Johansyah, Oky Nur Pratiwi; Halim, Didin
Jurnal Aktor Vol 4, No 2 (2025): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i2.70800

Abstract

This study aims to determine Participatory Planning in realizing Development in Salutambung Village, Ulumanda District, Majene Regency. This type of research is qualitative with data collection techniques carried out by means of observation, interviews, and documentation. The data analysis technique used consisted of data reduction, data presentation and drawing conclusions. The results of the study show that participatory planning is based on indicators of participatory planning steps, so the researchers draw the conclusion that participatory planning in realizing development in Salutambung Village, Ulumanda District, Majene Regency, is good planning, which has involved the people of Salutambung Village in the process up to the budget planning process that has been mutually agreed upon. The recommendations from this study are that the Salutambung Village Government needs to pay more attention to and coordinate with all Village Officials so that all the community and can be involved in any activities that are known to be implemented such as the Musrenbang and other Coordination Meetings, as well as the community better increasing their involvement in the development planning process such as during Musrenbang activities and Coordination Meetings held by the local Government, because community involvement will make it easier to define and decide on development issues to be carried out.
THE EFFECTIVENESS OF THE EXCLUSIVE BREAST MILK (ASI) FEEDING PROGRAM IN BONTOBANGUN VILLAGE, BULUKUMBA REGENCY Yadi, Harfina; Guntur, Muhammad; Halim, Didin
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73859

Abstract

This research aims to determine the effectiveness of the exclusive breast milk (ASI) service program in Bontobangun Village, Bulukumba Regency.This research includes qualitative descriptive research with data collection techniques including observation, interviews and documentation. Data analysis techniques consist of data collection, data condensation, data presentation, and drawing conclusions. The results of the research show that the effectiveness of the Exclusive Breast Milk (ASI) Program Services in Bontobangun Village, Bulukumba Regency including the dimension of achieving goals has been effective, the community has responded positively to the existence of this program and the IMD figures are increasing every year. The integration dimension shows that it is not yet effective because there are still some mothers who do not give their babies the right to breast milk, while the adaptation dimension is still not effective because in terms of increasing capacity, existing resources are not maximal in utilizing social media for socialization and the community wants it to exist. a wider, closed space for mothers.
ACCOUNTABILITY FOR VILLAGE FUND MANAGEMENT IN ANRIHUA VILLAGE, KINDANG DISTRICT, BULUKUMBA REGENCY Penne, Andi Mawan; Guntur, Muhamamd; Halim, Didin
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73851

Abstract

This research aims to determine the accountability of village fund management in Anrihua Village, Kindang District, Bulukumba Regency. The type of research used is descriptive qualitative with data collection techniques through observation, interviews and documentation. Data analysis techniques include data condensation, data presentation and withdrawal. The results of this research show that Village Fund Management Accountability is integrated with APBDes accountability including the Planning Stage in the Good Category, the Implementation Stage in the Fair Category, the Administration Stage in the Fair Category, the Reporting Stage in the Poor Category, and the Accountability Stage in the Fair Category
The Effect Of Price Discount On Purchase Decision Of Marketplace Shopee In Business Administration Faculty Of Social And Legal Science State University Of Makassar College Students Subhan, Syamsu; Baharuddin, Aris; Halim, Didin
Jurnal Administrasi Bisnis Vol 4 No 2 (2025) May
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jab.v4i2.76165

Abstract

This study aims to determine how much influence Price Discounts have on Purchase Decisions on the Shopee Marketplace for Business Administration Students, Faculty of Social Sciences and Law, Makassar State University. This study uses a quantitative descriptive method. Data collection techniques include observation, questionnaires and documentation. The population is 470 people. The sampling method is using proportionate stratified random sampling method, so that the sample obtained is 83 people. The results of the analysis of the data obtained were processed using the SPSS 26 application which consisted of testing the validity and reliability of instruments, descriptive and inferential data analysis techniques.Based on the results of the study, it shows that the Price Discount variable is in a very good category with supporting indicators, namely the amount of the discount, the period of the discount and the type of product that gets the discount. The Purchase Decision Variable is in the very high category, because most of the respondents agree on the indicators of product choice, choice of brand, determination of the time of purchase and the situation at the time of purchase. Based on a simple linear regression test of 0.653 which shows that the direction of the relationship between the Price Discount variable and the Purchase Decision variable is unidirectional, the coefficient of determination test for the R2 value of 0.455 indicates that Price Discounts affect Purchase Decisions on the Shopee Marketplace for Business Administration Students, Faculty of Social Sciences and University Law Makassar State.. Keywords: Price Discount, Purchase Decision, Marketplace, Shopee
Implementation of Port Service Retribution Policy at Local Feed Port of Bandar Batauga in South Buton Regency Karimali, Aswad; H, Herman; Halim, Didin; Andi Anugrah Mahyuddin
International Journal Of Public Policy and Bureaucracy Vol. 1 No. 1 (2024): International Journal Of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to identify and describe the implementation process of port service levy policy and its internal and external factors. The type of research is descriptive qualitative. Data collection techniques through observation, interviews and documentation. Data analysis techniques include data condensation, data presentation, and drawing conclusions. The results of the study related to policy implementation show that the standards and targets of the port service levy policy at Bandar Batauga Port are good, with a good understanding of employees regarding Regional Regulation Number 7 of 2019 and policy targets that are in accordance with field conditions. However, its implementation has been hampered by limited facilities, infrastructure, and human resources that are not yet optimal. Human resources are also still inadequate, limited training for field officers and inadequate infrastructure are the main obstacles in policy implementation. The characteristics of the implementing organization, such as clear delegation of tasks and effective internal coordination, are good, with routine supervision that ensures the levy collection process runs according to standards. Communication between related organizations has been running smoothly, and cooperation between the Transportation Agency, Regional Revenue Agency, and State-Owned Enterprises is well established. The attitude of the policy implementers, although many are still interns with low wages, shows high dedication to their duties. The social, economic, and political environment supports this policy, although the minimal economic impact due to the inactive port is a challenge. Internal factors in the implementation of this policy are good, with good understanding from the implementers, but limited human resources and infrastructure are obstacles. External factors also support effective socialization and good public acceptance, although it is necessary to improve socialization methods and strengthen infrastructure to support the success of the policy. Keywords: Policy Implementation, Retribution Policy, Port Service, Internal and External Factors
Improving The Quality Of Fire Service In Bone District Ramli, Andi; H, Herman; Halim, Didin; Andi Anugrah Mahyuddin
International Journal Of Public Policy and Bureaucracy Vol. 1 No. 1 (2024): International Journal Of Public Policy and Bureaucracy
Publisher : Universitas Negeri Makassar

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Abstract

This study aims to identify and describe the dimensions in the SERVQUAL model that are most effective in improving the quality of service of the Fire Department in Bone Regency. The type of research is descriptive qualitative. Data collection techniques through observation, interviews and documentation. Data analysis techniques include data condensation, data presentation, and drawing conclusions. The results showed that the five dimensions in the SERVQUAL model tangibles, reliability, responsiveness, assurance, and empathy play an important role in improving the service quality of the UPT Fire Department in Bone Regency. In the tangibles dimension, although equipment and vehicles are available, their modernity is still lacking, so they need to be improved to support service effectiveness. In the reliability dimension, the response speed is quite good, but the community still feels that the response time is not sufficient, indicating a difference in perception that needs to be harmonized. In the responsiveness dimension, officers are quite responsive to emergency reports, but consistency in handling various situations still needs to be improved. On the assurance dimension, training and certification of officers is good enough, but needs to be further improved so that officers are better prepared and the public has more confidence in their abilities. In the empathy dimension, the attitude of attention and concern of officers towards the community has not been evenly distributed, so that services have not fully provided the expected sense of comfort and support. Then the supporting factors are good, this can be seen from the competence and dedication of officers who are starting to improve even though routine training is needed, there is cooperation with the community that has the potential to be developed, as well as budget support and regional policies which, although limited, have supported operations. Inhibiting factors, there are still obstacles such as limited facilities and infrastructure. Keywords: Service Quality, SERVQUAL Model, Fire Department
IMPLEMENTATION OF THE PRISONER DEVELOPMENT PROGRAM BULUKUMBA CLASS IIA CORRECTIONAL INSTITUTION Putri, Tasya Wardana; Aslinda, Andi; Halim, Didin
Jurnal Aktor Vol 5, No 1 (2025): October
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v5i1.78052

Abstract

This study aims to find out and explain the Implementation of Prisoner Development in Class II A Bulukumba Correctional Institution. To achieve the goal, the researcher uses data collection techniques through observation, interviews and documentation. The data obtained from the results of the research were processed using qualitative descriptive information on the Implementation of Prisoner Development in Class II A Bulukumba Correctional Institution. The results of the researcher show that the Implementation of the Development of Inmates in Class II A Bulukumba Correctional Institution has gone well in the indicators of Interests Influenced by the Program, Benefits Produced, Desired Changes that still need to be improved, Decision Making, Program Implementers, Available and quality resources. But on the indicator of available and quality Resources still needs to be improved