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ANALYSIS OF EMPLOYEE COMPETENCY DEVELOPMENT IN THE PERSONNEL DIVISION OF THE CENTRAL LAMPUNG REGENCY EDUCATION OFFICE Yosefin Isnawarah; Malik
International Journal of Multidisciplinary Reseach Vol. 2 No. 2 (2026): April
Publisher : International Journal of Multidisciplinary Reseach

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Abstract

The research method used was descriptive qualitative research. This method was used to describe the analysis of employee competency development in the Personnel Division of the Central Lampung Regency Education Office. All data were obtained directly from informants in the field using interviews and document studies. The results of the study indicate that employee competency development in the Personnel Division of the Central Lampung Regency Education Office has been implemented through various educational and training activities, but implementation has not been fully optimized. This is evident in the persistent obstacles in the dimensions of employee motivation, personal traits, self-concept, knowledge, and skills. This condition has resulted in less than optimal improvement in professionalism and the quality of employee services.
ANALYSIS OF THE IMPLEMENTATION OF THE MAIN DUTIES AND FUNCTIONS OF THE SOCIAL SECURITY ADMINISTERING BODY (BPJS) FOR HEALTH IN BANDAR LAMPUNG CITY Fellya Putri Irene; Malik
International Journal of Multidisciplinary Reseach Vol. 2 No. 2 (2026): April
Publisher : International Journal of Multidisciplinary Reseach

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The research method used is descriptive qualitative research. This method aims to describe the analysis of the implementation of the Social Health Security Agency's policy in Lampung Province. All data were obtained directly from informants in the field using interviews and document studies. The results of the study indicate that the implementation of the Social Health Security Agency's main duties and functions in Bandar Lampung City has, in principle, been carried out in accordance with applicable regulations for the administration of National Health Insurance. However, its effective implementation still faces various obstacles in the dimensions of communication, resources, implementer disposition, and bureaucratic structure. These obstacles impact the quality of service, public understanding, and coordination between stakeholders. Therefore, continuous improvement efforts are needed to optimally achieve policy objectives. Inhibiting Aspects: (a) Communication: There are still limitations in the clarity and consistency of policy information to the public and health facilities; (b) Resources: Limited number and competence of human resources; and suboptimal support for facilities and infrastructure; (c) Disposition or Attitude of
DEVELOPING A POLICE-COMMUNITY ORGANIZATION PARTNERSHIP FORUM MODEL TO PREVENT POLITICAL CONFLICT IN BANDAR LAMPUNG CITY Sigit Riyadi; Budi Waskito; Riswan; Malik
International Journal of Multidisciplinary Reseach Vol. 2 No. 2 (2026): April
Publisher : International Journal of Multidisciplinary Reseach

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Abstract

The main problem in developing the Police and Community Organization Partnership Forum Model in Bandar Lampung City is the absence of a structured and sustainable partnership in preventing political conflict, so that coordination and early detection of conflict have not been running optimally amidst local political dynamics. This study uses a qualitative descriptive method to describe the development of the Police and Community Organization Partnership Forum Model in preventing political conflict in Bandar Lampung City. Data were obtained through interviews and document studies. The results of the study indicate that the partnership forum serves as a forum for communication and cooperation between the National Police and community organizations in maintaining political stability, but its effectiveness is not optimal in terms of communication, participation, member capacity, coordination, and conflict prevention performance. The effectiveness of the forum is determined by interacting structural, institutional, social, and cultural factors, so a more systematic, measurable, and sustainable partnership model is needed.  
PERFORMANCE ANALYSIS OF THE PROTOCOL AND LEADERSHIP COMMUNICATIONS DIVISION IN SUPPORTING LEADERSHIP ACTIVITIES IN METRO CITY Rendini Elenza; Malik
International Journal of Multidisciplinary Reseach Vol. 2 No. 2 (2026): April
Publisher : International Journal of Multidisciplinary Reseach

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The research method used is descriptive qualitative research. This method is used to describe the performance analysis of the Protocol and Communications Section of the Leadership in Supporting Leadership Activities in Metro City. All data was obtained directly from informants in the field using interviews and document studies. The results of the study indicate that employee performance has generally been quite good, but not yet fully optimal. (a) The quantity of work, the high task load, has not been fully balanced by the availability of adequate resources. (b) The quality of work indicates the need to improve the consistency of task implementation. (c) Timeliness remains an obstacle influenced by changes in the leadership agenda. (d) Initiative and responsibility: some employees have not yet fully demonstrated a proactive attitude. (e) Leadership cooperation has not been optimal due to ineffective coordination and communication. (f) Work attitudes and behaviors: Strengthening employee discipline, work ethics, and professionalism is still needed to support the smooth running of leadership activities.
ANALYSIS OF THE IMPLEMENTATION OF APPROPRIATE TECHNOLOGY TO SUPPORT COMMUNITY BUSINESS PRODUCTIVITY IN SIMPANG AGUNG VILLAGE, SEPUTIH AGUNG DISTRICT, CENTRAL LAMPUNG REGENCY Lidia Eva Sari; Malik
International Journal of Multidisciplinary Reseach Vol. 2 No. 2 (2026): April
Publisher : International Journal of Multidisciplinary Reseach

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The research method used is descriptive qualitative research. This method is used to describe the analysis of the application of appropriate technology to support community business productivity in Seputih Agung Village, Seputih Agung District, Central Lampung Regency. All data were obtained directly from informants in the field using interviews and document studies. The research results show that (1) the implementation of Appropriate Technology in Simpang Agung Village, Seputih Agung District, Central Lampung Regency, according to the dimensions of (a) Compatibility, (b) Ease of Use (Simplicity/Complexity), (c) Efficiency and Productivity, (d) Affordability/ Accessibility, (e) Sustainability, and (f) Empowerment, has generally made a positive contribution to supporting community business productivity. The use of TTG can help business actors improve work efficiency, accelerate production processes, and improve product yields and quality compared to traditional methods. Furthermore, appropriate technology also plays a role in encouraging business independence, improving community skills, and opening up opportunities for increasing income based on local potential. (2) Aspects inhibiting the effectiveness of appropriate technology implementation have not been fully optimized because several obstacles still affect the sustainability and expansion of its use. These obstacles relate to the suitability of the technology to local needs, limited technical capabilities of users, affordability, and minimal ongoing mentoring.
Pengaruh Kemampuan Pegawai dan Lingkungan Kerja Terhadap Kinerja Pegawai Bagian Protokol Sekretariat Daerah Pemerintah Kota Bandar Lampung Muhammad Umpu Raja; Malik Malik; Akhmad Suharyo
e-JKPP Vol 11, No 3 (2025): Desember
Publisher : Universitas Bandar Lampung (UBL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36448/ejkpp.v11i3.4754

Abstract

Kinerja aparatur sipil negara menjadi elemen penting dalam mendukung efektivitas penyelenggaraan pemerintahan daerah, khususnya pada Bagian Protokol Sekretariat Daerah yang memiliki peran strategis dalam menunjang kelancaran agenda pemerintahan. Penelitian ini bertujuan untuk menganalisis pengaruh kemampuan pegawai dan lingkungan kerja terhadap kinerja pegawai Bagian Protokol Sekretariat Daerah Pemerintah Kota Bandar Lampung. Penelitian menggunakan pendekatan kuantitatif dengan desain eksplanatori. Populasi penelitian berjumlah 33 pegawai dan seluruhnya dijadikan responden melalui teknik sensus. Data dikumpulkan menggunakan kuesioner berskala Likert lima tingkat yang telah diuji validitas dan reliabilitasnya. Analisis data dilakukan dengan regresi linier berganda serta uji hipotesis parsial dan simultan. Hasil penelitian menunjukkan bahwa kemampuan pegawai berpengaruh positif dan signifikan terhadap kinerja pegawai, demikian pula lingkungan kerja memiliki pengaruh positif dan signifikan terhadap kinerja pegawai. Secara simultan, kedua variabel tersebut berpengaruh signifikan terhadap kinerja pegawai dengan kontribusi sebesar 83,3%, di mana lingkungan kerja memiliki pengaruh yang lebih dominan dibandingkan kemampuan pegawai. Temuan ini menunjukkan bahwa peningkatan kinerja pegawai memerlukan pengembangan kemampuan kerja yang berkelanjutan serta penciptaan lingkungan kerja yang kondusif.
Pengaruh Disiplin Kerja dan Motivasi Kerja Terhadap Kinerja Pegawai di Pemerintah Kabupaten Tanggamus Ade Rizka Ruandari; Indra Kesuma; M. Oktaviannur; Malik Malik
e-JKPP Vol 11, No 2 (2025): Agustus
Publisher : Universitas Bandar Lampung (UBL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36448/ejkpp.v11i2.4745

Abstract

Penelitian ini diarahkan untuk mengkaji keterkaitan antara disiplin kerja dan motivasi kerja dengan kinerja pegawai pada Sekretariat Daerah Kabupaten Tanggamus. Pendekatan yang digunakan adalah kuantitatif dengan rancangan penelitian asosiatif kausal. Pengumpulan data dilakukan melalui penyebaran kuesioner kepada pegawai sebagai responden, selanjutnya data dianalisis menggunakan metode regresi linier berganda. Hasil analisis menunjukkan bahwa disiplin kerja memiliki pengaruh positif dan bermakna terhadap kinerja pegawai. Di samping itu, motivasi kerja juga terbukti berkontribusi secara positif dan signifikan terhadap peningkatan kinerja. Secara simultan, disiplin kerja dan motivasi kerja menunjukkan pengaruh yang signifikan dalam mendorong peningkatan kinerja pegawai. Temuan ini mengindikasikan bahwa konsistensi penerapan disiplin serta pengelolaan motivasi kerja yang tepat merupakan faktor penting dalam mendukung optimalisasi kinerja aparatur pada lingkungan pemerintahan daerah.
STRATEGY OF THE NATIONAL UNITY AND POLITICS AGENCY (KESBANGPOL) IN HANDLING SOCIAL CONFLICT AMONG POLITICAL PARTY SUPPORTERS IN PESAWARAN REGENCY Hengki Wijaya; Malik
International Journal of Multidisciplinary Reseach Vol. 2 No. 3 (2026): June
Publisher : International Journal of Multidisciplinary Reseach

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This study used a descriptive qualitative research method. The method was applied to describe and qualitatively examine the strategy of the National Unity and Politics Agency (Kesbangpol) in handling social conflict among political party supporters in Pesawaran Regency. All data were obtained directly from field informants through interviews and document studies. The findings show that: (1) in the strategy formulation dimension, conflict-handling steps were prepared by considering potential political vulnerabilities in the community. Strategy formulation was conducted through problem identification, mapping of conflict-prone areas, monitoring of political situations, and coordination with related parties; (2) in the strategy implementation dimension, early detection, community political education, cross-sector coordination, dialogue facilitation, mediation, and public appeals to maintain political conduciveness were carried out; and (3) in the strategy evaluation dimension, Kesbangpol assessed the implementation of strategies through situational monitoring, activity reporting, and evaluation of conflict-handling effectiveness. The inhibiting aspects include limited data at the formulation stage, coordination constraints and political fanaticism at the implementation stage, and weak measurement and follow-up at the evaluation stage.
PUBLIC COMPLAINT SERVICE QUALITY FOR POLRI MEMBERS AT LAMPUNG REGIONAL POLICE Oktavian Laido; Malik
International Journal of Multidisciplinary Reseach Vol. 2 No. 3 (2026): June
Publisher : International Journal of Multidisciplinary Reseach

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Abstract

This study uses a descriptive qualitative research design to describe and analyze the quality of public complaint services concerning Indonesian National Police (Polri) personnel at the Lampung Regional Police. Data were collected directly from field informants through interviews and document study. The findings show that: (1) in the tangibles dimension, complaint-service facilities are available, but supporting facilities and infrastructure remain limited; (2) in the reliability dimension, services are implemented according to procedures, although delays still occur in complaint handling and information delivery; (3) in the responsiveness dimension, service officers are fairly responsive, but the speed of follow-up on reports still needs improvement; (4) in the assurance dimension, officers have attempted to provide security and certainty to the public, yet some community members remain uncertain about complaint resolution; and (5) in the empathy dimension, officers demonstrate friendly and polite attitudes, but attention and communication need to be strengthened so that complainants feel more comfortable and respected throughout the complaint-service process.
ANALYSIS OF THE IMPLEMENTATION OF THE INFORMATION SYSTEM OF THE DILAMPUNG VILLAGE GOVERNMENT HALL (SINBAL) OF THE MINISTRY OF HOME AFFAIRS Amelia Rahayu Safitri; Malik
International Journal of Multidisciplinary Reseach Vol. 2 No. 4 (2026): Agustus
Publisher : International Journal of Multidisciplinary Reseach

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The research method used is descriptive qualitative research. This method is used to describe the analysis of the implementation of the Village Government Center Information System in Lampung, Ministry of Home Affairs. All data was obtained directly from informants in the field using interviews and document studies. The results of the study indicate that the implementation of the Village Government Center Information System in Lampung is a strategic effort by the Ministry of Home Affairs to support the digitalization of village governance. Based on the six dimensions of information system success, the implementation of the Village Government Center Information System in Lampung has not been fully optimal. The quality of the system and information still face technical and data accuracy challenges, service quality is not supported by adequate mentoring, and user satisfaction levels vary relatively due to differences in digital literacy among village officials.